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Unlocking Operational Excellence; Strategies for Business Transformation

Unlocking Operational Excellence; Strategies for Business Transformation

$199.00
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Unlocking Operational Excellence: Strategies for Business Transformation



Course Overview

Unlocking Operational Excellence: Strategies for Business Transformation is an interactive and comprehensive course designed to equip participants with the knowledge and skills needed to drive business transformation and achieve operational excellence. This course provides a structured approach to understanding the principles and practices of operational excellence, enabling participants to develop a roadmap for implementing transformational change within their organization.



Course Objectives

  • Understand the principles and practices of operational excellence
  • Develop a roadmap for implementing transformational change within their organization
  • Learn how to drive business transformation and achieve operational excellence
  • Acquire the knowledge and skills needed to lead and manage change initiatives
  • Understand how to measure and evaluate the success of operational excellence initiatives


Course Outline

Module 1: Introduction to Operational Excellence

  • Defining operational excellence
  • Understanding the importance of operational excellence
  • Identifying the key principles and practices of operational excellence
  • Developing a business case for operational excellence

Module 2: Understanding Business Transformation

  • Defining business transformation
  • Understanding the drivers of business transformation
  • Identifying the key elements of a business transformation strategy
  • Developing a business transformation roadmap

Module 3: Operational Excellence Frameworks and Models

  • Overview of popular operational excellence frameworks and models
  • Understanding the Baldrige Excellence Framework
  • Understanding the EFQM Excellence Model
  • Understanding the Lean Six Sigma framework

Module 4: Leadership and Change Management

  • Understanding the role of leadership in driving operational excellence
  • Developing a change management strategy
  • Identifying and addressing resistance to change
  • Building a culture of continuous improvement

Module 5: Process Management and Improvement

  • Understanding the importance of process management
  • Identifying and mapping business processes
  • Developing a process improvement strategy
  • Implementing process improvements

Module 6: Performance Measurement and Evaluation

  • Understanding the importance of performance measurement and evaluation
  • Developing a performance measurement framework
  • Identifying and tracking key performance indicators (KPIs)
  • Evaluating the success of operational excellence initiatives

Module 7: Employee Engagement and Development

  • Understanding the importance of employee engagement and development
  • Developing an employee engagement strategy
  • Identifying and addressing training and development needs
  • Building a culture of continuous learning

Module 8: Technology and Innovation

  • Understanding the role of technology in driving operational excellence
  • Identifying and evaluating emerging technologies
  • Developing a technology strategy
  • Implementing technology-enabled solutions

Module 9: Sustaining Operational Excellence

  • Understanding the importance of sustaining operational excellence
  • Developing a sustainability strategy
  • Identifying and addressing potential roadblocks
  • Maintaining momentum and enthusiasm

Module 10: Case Studies and Best Practices

  • Real-world examples of operational excellence in action
  • Best practices for implementing operational excellence initiatives
  • Lessons learned from successful and unsuccessful implementations
  • Applying best practices to your own organization


Certificate of Completion

Upon completing the course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate serves as proof of completion and demonstrates the participant's commitment to achieving operational excellence.



Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date materials
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certificate of Completion issued by The Art of Service
  • Flexible learning schedule and user-friendly platform
  • Mobile-accessible and community-driven
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking
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