Description

Embed Business Continuity within your organization

How well is the IT Service Continuity management recovery plan defined?

What IT organization supports your application or service?

Does the tool integrate with Knowledge Management knowledge databases to support controlled access to criteria to invoke ITSCM plans and to service recovery procedures and scripts?

How Do you improve your organizations Business Continuity capability?

What bcm elements are included in ITIL specifically, IT Service Continuity management?

...Find the answers to these, and more, questions with this IT Service Continuity Toolkit:

Improve your organizations Business Continuity capability.
Know that all your data is secure.
Achieve balance within your organization.
Introduce new systems and ways of working without disrupting existing successful operations.
Know the new business requirements.
Establish and manage Business Continuity.
Link your initiatives to results.
Extend your network provision to the alternative site.
Replicate data and systems configurations.

HOW THIS TOOLKIT WORKS:

Save time, empower your teams and effectively upgrade your processes with access to this practical IT Service Continuity Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any IT Service Continuity related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated IT Service Continuity specific requirements:

STEP 1: Get your bearings

Start with...

The latest quick edition of the IT Service Continuity Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 991 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which IT Service Continuity improvements can be made.

Examples; 10 of the 991 standard requirements:

When implementing itil processes, what is the best timing for establishing service level agreements with the business, especially if you are also upgrading your help desk and change management tool?
Are measurement and verification processes in place to verify annually that requirements of BCM have been addressed in a way that is aligned with current business needs?
Are the technical activities necessary in order to invoke the contingency measures fully documented, so that IT personnel can undertake recovery actions?
Does your organization use any tools or proprietary methods for conducting risk assessments and/or keeping the IT contingency plans up to date?
What are the key essential aspects of BCM is there an evaluative tool that can tell you how your BCM process compares to others in industry?
Have key decision points been identified and presented to senior management for approval before proceeding with the next step in the process?
Does pm exchange information with it service continuity management regarding possible contingency actions in the event of a major outage?
Has senior management been provided with regular updates and information briefings with regards to the status of the plan development?
Are the necessary resources being made available for the complete business continuity life cycle stages through a strategic directive?
Does your department have a plan for keeping essential employees at work and for the orderly departure of non essential employees?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

The workbook is the latest in-depth complete edition of the IT Service Continuity book in PDF containing 991 requirements, which criteria correspond to the criteria in...

Your IT Service Continuity self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

The Self-Assessment Excel Dashboard; with the IT Service Continuity Self-Assessment and Scorecard you will develop a clear picture of which IT Service Continuity areas need attention, which requirements you should focus on and who will be responsible for them:

Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
Gives you a professional Dashboard to guide and perform a thorough IT Service Continuity Self-Assessment
Is secure: Ensures offline data protection of your Self-Assessment results
Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage IT Service Continuity projects with the 62 implementation resources:

62 step-by-step IT Service Continuity Project Management Form Templates covering over 1500 IT Service Continuity project requirements and success criteria:

Examples; 10 of the check box criteria:

Executing Process Group: How well defined and documented were the IT Service Continuity project management processes you chose to use?
Scope Management Plan: Are trade-offs between accepting the risk and mitigating the risk identified?
Probability and Impact Assessment: What should be the gestation period for the IT Service Continuity project with specific technology?
Activity Cost Estimates: Based on your IT Service Continuity project communication management plan, what worked well?
Team Member Performance Assessment: Does platform-specific assessment information contribute to training placement or tailoring of instruction (e.g. aptitude-treatment interaction)?
Lessons Learned: What are your lessons learned that you will keep in mind for the next IT Service Continuity project you participate in?
Communications Management Plan: Are there potential barriers between the team and the stakeholder?
Roles and Responsibilities: Does your vision/mission support a culture of quality data?
Responsibility Assignment Matrix: The already stated responsible for overhead performance control of related costs?
Activity Duration Estimates: Which skills do you think are most important for an information technology IT Service Continuity project manager?

Step-by-step and complete IT Service Continuity Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

1.1 IT Service Continuity project Charter
1.2 Stakeholder Register
1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

2.1 IT Service Continuity project Management Plan
2.2 Scope Management Plan
2.3 Requirements Management Plan
2.4 Requirements Documentation
2.5 Requirements Traceability Matrix
2.6 IT Service Continuity project Scope Statement
2.7 Assumption and Constraint Log
2.8 Work Breakdown Structure
2.9 WBS Dictionary
2.10 Schedule Management Plan
2.11 Activity List
2.12 Activity Attributes
2.13 Milestone List
2.14 Network Diagram
2.15 Activity Resource Requirements
2.16 Resource Breakdown Structure
2.17 Activity Duration Estimates
2.18 Duration Estimating Worksheet
2.19 IT Service Continuity project Schedule
2.20 Cost Management Plan
2.21 Activity Cost Estimates
2.22 Cost Estimating Worksheet
2.23 Cost Baseline
2.24 Quality Management Plan
2.25 Quality Metrics
2.26 Process Improvement Plan
2.27 Responsibility Assignment Matrix
2.28 Roles and Responsibilities
2.29 Human Resource Management Plan
2.30 Communications Management Plan
2.31 Risk Management Plan
2.32 Risk Register
2.33 Probability and Impact Assessment
2.34 Probability and Impact Matrix
2.35 Risk Data Sheet
2.36 Procurement Management Plan
2.37 Source Selection Criteria
2.38 Stakeholder Management Plan
2.39 Change Management Plan

3.0 Executing Process Group:

3.1 Team Member Status Report
3.2 Change Request
3.3 Change Log
3.4 Decision Log
3.5 Quality Audit
3.6 Team Directory
3.7 Team Operating Agreement
3.8 Team Performance Assessment
3.9 Team Member Performance Assessment
3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

4.1 IT Service Continuity project Performance Report
4.2 Variance Analysis
4.3 Earned Value Status
4.4 Risk Audit
4.5 Contractor Status Report
4.6 Formal Acceptance

5.0 Closing Process Group:

5.1 Procurement Audit
5.2 Contract Close-Out
5.3 IT Service Continuity project or Phase Close-Out
5.4 Lessons Learned

Results

With this Three Step process you will have all the tools you need for any IT Service Continuity project with this in-depth IT Service Continuity Toolkit.

In using the Toolkit you will be better able to:

Diagnose IT Service Continuity projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
Implement evidence-based best practice strategies aligned with overall goals
Integrate recent advances in IT Service Continuity and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IT Service Continuity investments work better.

This IT Service Continuity All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

TRUSTED BY NEARLY 200.000 PROFESSIONALS:

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'As a new Chief Technology Officer, I was feeling unprepared and inadequate to be successful in my role. I ordered an IT toolkit Sunday night and was prepared Monday morning to shed light on areas of improvement within my organization. I no longer felt overwhelmed and intimidated, I was excited to share what I had learned.'

'Many of our competitors have asked us about our secret sauce. When I tell them it is the knowledge we have in-house, they never believe me. Little do they know The Art of Service toolkits are working behind the scenes.'

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'I used the questionnaires to interview members of my team. I never knew how many insights we could produce collectively with our internal knowledge.'

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Checklists:

Checklists:IT Service Continuity Checklist Report on SYSTEM.pdf

Checklists:IT Service Continuity Checklist Report on TOOL.pdf

Checklists:IT Service Continuity Checklist Report on SERVICE.pdf

Checklists:IT Service Continuity Checklist Report on PLAN.pdf

Checklists:IT Service Continuity Checklist Report on DATA.pdf

Checklists:IT Service Continuity Checklist Report on CONTINUITY.pdf

Checklists:IT Service Continuity Checklist Report on MANAGEMENT.pdf

Checklists:IT Service Continuity Checklist Report on PROCESS.pdf

Checklists:IT Service Continuity Checklist Report on BUSINESS.pdf

Checklists:IT Service Continuity Checklist Report on ORGANIZATION.pdf

STEP 1 Get your bearings:

STEP 1 Get your bearings:IT Service Continuity Self-Assessment Pre-Filled EXAMPLE.xlsx

STEP 1 Get your bearings:IT_Service_Continuity_Quick_Exploratory_Self-Assessment_Guide.pdf

STEP 2 Set concrete goals tasks dates and numbers you can track:

STEP 2 Set concrete goals tasks dates and numbers you can track:IT Service Continuity Self-Assessment.xlsx

STEP 2 Set concrete goals tasks dates and numbers you can track:IT_Service_Continuity.pdf

..and the Project Management resources in 'STEP 3: Implement, Track, follow up and revise strategy' as described above.

Who This Toolkit Is For

This Toolkit is specifically designed for professionals who want to get results or those who want to sell more of their products and services such as…

Coaching or Consulting
Online Courses
Masterminds
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Events and seminars
Software / SaaS
Done-for-you Services

Bottom line, if you are managing high-end products and services, this toolkit will help you know more, see more and sell more - as well as train your people and co-workers to do so.

If you are a professional who wants to level-up, this Toolkit will help you do exactly that. And if you ever decide to launch products or services, this Toolkit will give you the skills that will not only serve you today as a professional but also in the future as an entrepreneur.

These skills will enrich every part of your life.

Are you ready to get started?

Are you clear on what you are struggling with, want to figure out what the problem is, diagnose it, and get a solution? The solution is something this Toolkit can provide, and we believe it can solve your problem, but you have to decide if you want to become a part of it or not.

Decision Making:

When it comes to making purchasing decisions, do you have clarity on your decision-making process before possibly purchasing this Toolkit? Are there others to consider and are they supportive of you wanting to possibly get results?

The Reason:

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Can you fill in the blanks: “I need help with … because of …?”

You are here because we have a great reputation in the space, and you specifically want this Toolkit to help you, but why now, why is it so important to solve this right now?

The answer to this question is your REAL pain:

Why do you think this problem exists?
What have you tried to fix it?
How long has this been a problem?
Is this problem affecting your life in other ways, and how?

Tried:

What have you tried so far to fix this? Is there pain of frustration to solve this all on your own?

This Toolkit gives you your proven advisor, an advisor the vast majority of professionals do not use, because they do not know it exists. If you have tried Toolkits before, so have everyone else of our 200.000 clients. Once they use this Toolkit, they are shocked as to how they quickly get results.

Current and desired situation:

This toolkit will give you the exact quantifiable metrics in your situation; identifying where exactly you are in the journey to solving your problem and what that looks like.

Where do you want to be, what is your desired situation: if you were to use this Toolkit, where would you want to be 12 months from now to feel like the investment was more than worth it? Make sure you set realistic expectations.

Why:

What is driving you to achieve that goal? How would that affect you or change your life. What would that look like.

The reason WHY you want something always comes down to either love or status - have clarity on your WHY.

Ownership:

What is stopping you from achieving this all on your own without any help? If your answer is one of these three answers, this Toolkit is right for you:

I do not know how to do it
I want to follow a proven process from someone that has already done it
I want to get there faster

Commitment:

When are you wanting to fix this? If the answer is now; how committed are you to making that happen? Will you do the work? Will you take action? Will you show leadership?

The fact is, it is never a good time, it is never a good time to start a new program, and it is never a good time to fix a major problem. And even if you think a later time is a good time, you know something will come up. Life will keep happening. If you truly want to solve this problem, would you agree you have to commit to solving it even when it is not the perfect time?

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Which would you like to do?

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If at any point you have a question, we are here for you, we are simply one email, one phone call away to get the most out of your Toolkit.

IT Service Continuity Toolkit