A focused course, tailored for you
The Australian Transformation Operating Model Reset
An Australian operating-model playbook for partners at the firm Australia and peer firms in 2026: unified customer-cohort framework, AICD-aligned steering, APRA CPS 230 overlay, multi-quarter customer retainer engagement structure.
Australian transformation partners face customer steering committees comparing operating-model frameworks across Big4 portfolios. The course delivers the unified framework the firm Australia partners can defend.
$199 one-time
Tailored to your situation. Access within 24 hours. 30-day money-back.
Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.
Why this course
Operating Directors and senior partners at the firm Australia carrying customer transformation programme portfolios face a new comparative pressure. the firm Australia and the firm Australia portfolios use unified operating-model frameworks across each firm's customer base. the firm Australia partners bring the framework programme-by-programme. The customer steering committee notices the inconsistency. The Big4 alternative pitches accelerate.
The course works through the unified Australian Operating Model framework. The customer-cohort-specific operating model framework. The AICD-aligned steering committee design. The APRA CPS 230 overlay where applicable. The integration with the customer's existing transformation programme cadence. The customer-side workforce integration. The customer-side IT integration. The customer-side governance integration. The board-readable reporting framework. The engagement structure that converts the framework into a multi-quarter customer relationship. Twelve modules with deliverables. Plus a hand-built playbook for your account mix.
What you walk away with
- A documented unified Australian Operating Model framework.
- A customer-cohort-specific operating model framework.
- An AICD-aligned steering committee design.
- An APRA CPS 230 overlay.
- A customer-side workforce integration.
- A customer-side IT integration.
- A customer-side governance integration.
- A board-readable reporting framework.
- An engagement structure for the multi-quarter retainer conversion.
- A 10-week build plan.
The 12 modules
Module 1. The 2026 Australian transformation landscape
Walkthrough of the 2026 Australian transformation landscape. The the firm Australia and the firm Australia portfolio framework patterns. The competitive landscape across Australian transformation consulting. The strategic decisions an Operating Director faces in 18-month portfolio planning. The friction profile that slows the firm Australia portfolio momentum.
Module 2. Unified Australian Operating Model framework
Build the unified Australian Operating Model framework. The customer-cohort taxonomy. The operating-model component library. The cross-cohort variation framework. The Australian-context adaptation pattern. The integration with the customer's existing operating-model framework. Plus the worked example for the first three customer-cohort-specific operating model variants.
Module 3. Customer-cohort-specific operating model
Build the customer-cohort-specific operating model framework. The financial services cohort variant. The energy and utilities cohort variant. The retail cohort variant. The public-sector cohort variant. The healthcare cohort variant. The infrastructure cohort variant. Plus the worked example for the customer's typical Australian customer-cohort profile.
Module 4. AICD-aligned steering committee design
Build the AICD-aligned steering committee design. The director-duty framework. The director-attendance framework. The director-briefing framework. The director-decision framework. The integration with the customer's existing AICD-aligned governance framework. The integration with the customer's existing strategic-planning cadence. Plus the worked example for a typical Australian customer steering committee.
Module 5. APRA CPS 230 overlay
Build the APRA CPS 230 overlay where applicable. The critical-function identification in transformation programme context. The impact-tolerance setting in transformation programme context. The severe-but-plausible scenario set in transformation programme context. The third-party-service-provider framework in transformation programme context. Plus the worked example for an APRA-supervised customer's transformation programme under CPS 230 overlay.
Module 6. Customer-side workforce integration
Build the customer-side workforce integration. The customer-side workforce planning framework. The customer-side workforce-development framework. The customer-side change-management framework. The customer-side talent-acquisition framework. The customer-side talent-retention framework. The integration with the customer's existing HR transformation cadence. Plus the worked example for the customer's first 18 months of workforce integration.
Module 7. Customer-side IT integration
Build the customer-side IT integration. The customer-side cloud-platform integration. The customer-side data-platform integration. The customer-side application-platform integration. The customer-side identity-platform integration. The integration with the customer's existing IT transformation cadence. Plus the worked example for the customer's typical IT-stack pattern.
Module 8. Customer-side governance integration
Build the customer-side governance integration. The customer-side strategic-planning committee integration. The customer-side transformation steering committee integration. The customer-side audit committee integration. The customer-side risk-management committee integration. The customer-side compliance committee integration. Plus the worked example for the customer's typical board-level governance cadence.
Module 9. Board-readable reporting framework
Build the board-readable reporting framework. The integrated transformation dashboard. The integrated benefit-realisation dashboard. The integrated risk-and-issue dashboard. The exception-reporting framework. The forward-look framework. The integration with the customer's existing board cadence. Plus the worked example for the board briefing pack.
Module 10. Engagement structure
Build the engagement structure. The discovery phase. The diagnostic phase. The transformation phase. The sustainment phase. The renewal conversation. The customer-side programme-governance committee integration. The integration with the customer's existing transformation-programme cadence. Plus the worked example for a 12-month customer engagement and the pricing framework for fixed-fee, time-and-materials, and value-based engagements.
Module 11. Big4 differentiation framework
Build the Big4 differentiation framework. The the firm Australia portfolio framework alignment story. The the firm Australia portfolio framework alignment story. The the firm Australia portfolio framework alignment story. The customer-honest positioning for each. The where-the firm-Australia-wins-and-where-the firm-Australia-does-not framing. Plus the worked example for a customer who has evaluated a Big4 alternative.
Module 12. Your 10-week build plan
Week by week. Weeks 1-2: landscape and unified Australian Operating Model framework. Weeks 3-4: customer-cohort-specific operating model and AICD-aligned steering committee design. Weeks 5-6: APRA CPS 230 overlay and customer-side workforce integration. Weeks 7-8: IT integration, governance, board-readable reporting framework. Weeks 9-10: engagement structure, Big4 differentiation framework. Deliverable: a unified Australian Operating Model playbook ready for the next 18-month portfolio.
How this addresses your situation
Specific modules that map to what you said you are dealing with.
Customer steering committee asks the comparative question → Module 11.
Customer wants unified framework → Module 2.
Customer is FS → Module 3.
AICD-aligned steering committee → Module 4.
APRA-supervised customer → Module 5.
Customer workforce integration → Module 6.
Customer IT integration → Module 7.
Customer board reporting → Module 9.
Multi-quarter retainer conversion → Module 10.
What you get with this course
- The 12-module course delivered as text plus downloadable templates.
- Templates and worked examples for every module.
- A hand-built playbook generated for your account mix.
- Three reference operating models from peer Australian transformation engagements.
- Scripted talking points for the customer steering committee engagement.
What you will have in hand by Day 1, Week 1, Month 1
Day 1: Unified Australian Operating Model framework scaffold drafted.
Week 4: Customer-cohort-specific operating model and AICD-aligned steering designed.
Week 8: APRA CPS 230 overlay, workforce, IT, governance integration operational.
Week 10: Playbook ready for next 18-month portfolio.
Before and after
Before
Framework brought programme-by-programme. Customer steering committee notices inconsistency. Big4 alternative pitches accelerate.
After
Unified operating-model playbook. Customer steering committee sees coherent framework. Big4 alternative pitches do not differentiate.
What happens if you do not address this
Big4 alternative pitches accelerate in 2026. the firm Australia partners who do not adopt the unified framework lose portfolio pipeline to the firm, the firm, and the firm.
Who it is for
For Operating Directors and senior partners at the firm Australia carrying transformation portfolios, principal transformation consultants at peer firms, senior transformation leaders at Australian SI firms, and senior partners at Australian boutique consulting practices.
Who this is NOT for. Pure non-Australian-market practitioners. Practitioners with no transformation context. Pure non-consulting roles.
How it arrives
Text-based course via LMS, plus downloadable templates and worked examples and the hand-built playbook.
Time investment. Roughly 18 hours of reading and 60 to 120 hours of build effort across the 10-week plan.
Why $199 is the right number
External Australian operating-model practice positioning consultants charge from 100,000 to 500,000 AUD for unified-framework programmes. 199 USD buys the focused playbook and the implementation document for your account mix.
FAQ
Does this cover the New Zealand customer cohort?
Module 3 covers New Zealand adjacency.
What about the Pacific Islands customer cohort?
Module 3 covers Pacific Islands adjacency.
Does this cover state government customer cohort?
Module 3 covers state government as a primary anchor.
What is in the implementation playbook for me specifically?
Unified Operating Model playbook tuned to your account mix, customer-cohort variants pre-loaded with your sector concentration, engagement structure matched to your typical sales cycle.
30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
