Business Process Re-engineering Critical Capabilities

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Look inside the Kanban:

Make sure the Business Process Transformation group works with (internal) clients to design effective technology solutions that support and enhance critical business processes and manage the implementation of those solutions.  


Benefits of the Business Process Re-engineering Kanban 

2028 Ready to use prioritized Business Process Re-engineering requirements:

  • Have the requirements for the QMS been integrated into the business processes and have management promoted awareness of the process approach and risk based thinking?
  • Does your organization have a formal business process for management of declining products and product abandonment?
  • Does your organization have a group (or center of excellence) responsible for Business Process Management and, if so, where is it located within your organization?
  • To what extent are the EA governance processes integrated to the organizations business management processes, like the investment process or strategy refinement process?
  • What change management strategy does your organization have to foster acceptance of the need to improve the performance of key business practices?
  • Do you have a configuration management process in place to ensure that changes to your critical systems are for valid business reasons and have received proper authorization?
  • Is the risk management process that you have in place informing your business decisions day to day?
  • To what extent is your organizations EHS, social responsibility, or SD issues management process or processes integrated into your organizations overall business issues management process?
  • Where should your organization enhance its risk management processes to have maximum benefit and impact on its ability to achieve business objectives?
  • What business processes are in scope for process modeling, re engineering, and gap analysis and best practices?



The Art of Service has identified and prioritized 2028 Business Process Re-engineering critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.

The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.

This Critical Capabilities Kanban will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.

This Kanban will help you plan and manage your Business Process Re-engineering roadmap.

  • Transform the data into actionable views for your organization: business data changes, so how you view it should be flexible. Create the perfect view that's right for you.

  • Put your workflows on autopilot: Help your team go faster and focus on what matters by automating your processes. Upload and use the Kanban with your favorite apps and services like Asana, Airtable, Basecamp,, Atlassian, Trello etc.

  • Knock down data silos: Align your teams around a single source of truth with real-time data from different sources. Point. Click. Stay in Sync.

  • Use it's flexible reporting for your unique use case: Whether you're "no-code" or you "know-code", the Kanban is the foundational tool to show what you want to who needs to see it. 


Included in your instant download purchase are the following digital products:

As seen in the Kanban above, the complete 2028 Business Process Re-engineering critical capabilities and use cases, their prioritization, workflows, tagging and questions.


The download is available as an easy to re-use Excel format, which you can use as is, or import in any management tool of your choice, like, Atlassian, Smartsheet, Power BI, Asana, Airtable etc.


Also included is the Business Process Re-engineering critical capabilities Book in PDF format covering all the criteria including ideas for (potential) roles to assign the criteria to. Table of contents:

About The Art of Service 

Business Process Re-engineering Critical Capabilities, Meaningful Metrics And Their Prioritization 


Prioritization Of Requirements 

The Prioritization Categories Are: 

  • Must Have 
  • Should Have 
  • Ought to Have 
  • Might Have 
  • Could Have 

Use In New Product/Service/Process Development  


The Critical Business Process Re-engineering Capabilities And Their Priorities: 

  • Priority - Must Have # 
  • Priority - Should Have #
  • Priority - Ought to Have # 
  • Priority - Might Have # 
  • Priority - Could Have # 



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