What does the IT Infrastructure Management and Operations Essentials course cover?
IT Infrastructure Management and Operations Essentials is covered here in 10 modules: IT Infrastructure Management Fundamentals: IT Service Management (ITSM) Principles, IT Infrastructure Components: Servers and Server Virtualization, IT Infrastructure Management Processes: IT Service Capacity Management and 7 more. The outline lists 48 specific topics, opening with Introduction to IT Infrastructure Management and closing with Group Presentations and Feedback.
How do you approach IT Infrastructure Management and Operations Essentials step by step?
The work is sequenced in 10 stages. It starts with IT Infrastructure Management Fundamentals: IT Service Management (ITSM) Principles, moves through IT Infrastructure Components: Servers and Server Virtualization and IT Infrastructure Management Processes: IT Service Capacity Management, and ends at Case Studies and Group Projects: Group Presentations and Feedback.
What is in Module 1 of the IT Infrastructure Management and Operations Essentials course?
Module 1 is IT Infrastructure Management Fundamentals: IT Service Management (ITSM) Principles. It works through Introduction to IT Infrastructure Management, Understanding IT Infrastructure Components, IT Infrastructure Management Frameworks and Standards and 2 more. It sets the vocabulary the remaining 9 modules build on.
How is the IT Infrastructure Management and Operations Essentials course delivered?
The IT Infrastructure Management and Operations Essentials course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the IT Infrastructure Management and Operations Essentials course cost?
The IT Infrastructure Management and Operations Essentials course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: EV Charging Infrastructure Management and Self Assessment, Comprehensive IT Infrastructure Management and Operations, Public Key Infrastructure, OT and IT Convergence Essentials for Comprehensive.
More answers: what you get with every course, refund policy, all help answers.
Comprehensive IT Infrastructure Management and Operations Essentials
Welcome to the Comprehensive IT Infrastructure Management and Operations Essentials course, where you will gain the knowledge and skills necessary to effectively manage and operate IT infrastructure. This course is designed to provide a comprehensive understanding of IT infrastructure management, covering a wide range of topics and providing hands-on experience with real-world applications.Course Overview
This course is designed to be interactive, engaging, comprehensive, personalized, up-to-date, practical, and community-driven. You will have access to high-quality content, expert instructors, and a user-friendly learning environment. Upon completion, you will receive a certificate issued by The Art of Service.Course Outline
Module 1. IT Infrastructure Management Fundamentals: IT Service Management (ITSM) Principles
- Introduction to IT Infrastructure Management
- Understanding IT Infrastructure Components
- IT Infrastructure Management Frameworks and Standards
- IT Service Management (ITSM) Principles
- IT Infrastructure Management Best Practices
Module 2. IT Infrastructure Components: Servers and Server Virtualization
- Servers and Server Virtualization
- Storage Systems and Storage Virtualization
- Networking Fundamentals
- Network Devices and Network Virtualization
- Cloud Computing and Cloud Infrastructure
Module 3. IT Infrastructure Management Processes: IT Service Capacity Management
- IT Service Continuity Management
- IT Service Capacity Management
- IT Service Availability Management
- IT Service Information Security Management
- IT Service Release and Deployment Management
Module 4. IT Operations Management: Tools and Technologies, IT Operations Continuous Improvement
- IT Operations Management Overview
- IT Operations Processes and Procedures
- IT Operations Management Tools and Technologies
- IT Operations Performance Metrics and Reporting
- IT Operations Continuous Improvement
Module 5. IT Infrastructure Monitoring and Performance: IT Infrastructure Capacity Planning
- IT Infrastructure Monitoring Fundamentals
- IT Infrastructure Monitoring Tools and Technologies
- IT Infrastructure Performance Metrics and Reporting
- IT Infrastructure Performance Tuning and Optimization
- IT Infrastructure Capacity Planning
Module 6. IT Service Desk and Incident Management: Tools and Technologies, IT Service Desk Overview
- IT Service Desk Overview
- IT Service Desk Processes and Procedures
- IT Incident Management Overview
- IT Incident Management Processes and Procedures
- IT Service Desk and Incident Management Tools and Technologies
Module 7. IT Infrastructure Security and Compliance: IT Infrastructure Security Fundamentals
- IT Infrastructure Security Fundamentals
- IT Infrastructure Security Threats and Vulnerabilities
- IT Infrastructure Security Controls and Countermeasures
- IT Infrastructure Compliance and Regulatory Requirements
- IT Infrastructure Security Best Practices
Module 8. IT Infrastructure Management Tools and Technologies: Cloud Management Platforms
- IT Infrastructure Management Toolsets
- IT Infrastructure Monitoring and Performance Tools
- IT Service Desk and Incident Management Tools
- IT Infrastructure Automation and Orchestration Tools
- Cloud Management Platforms
Module 9. IT Infrastructure Management Best Practices: IT Operations Management Best Practices
- IT Infrastructure Management Best Practices Overview
- IT Infrastructure Management Frameworks and Standards
- IT Service Management (ITSM) Best Practices
- IT Operations Management Best Practices
- IT Infrastructure Security Best Practices
Module 10. Case Studies and Group Projects: Group Presentations and Feedback
- Real-world IT Infrastructure Management Case Studies
- Group Projects: IT Infrastructure Management Scenarios
- Group Presentations and Feedback
Course Benefits
Upon completion of this course, you will be able to:- Understand IT infrastructure management fundamentals and principles
- Manage and operate IT infrastructure components, including servers, storage, and networks
- Implement IT infrastructure management processes, including IT service continuity, capacity, and availability management
- Understand IT operations management principles and practices
- Monitor and optimize IT infrastructure performance
- Implement IT service desk and incident management processes
- Understand IT infrastructure security and compliance requirements
- Utilize IT infrastructure management tools and technologies