A tailored course, built for your situation
Deeper Command of the DORA Implementation Framework
Master the structure, controls, and evidence flows that define operational resilience under DORA.
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Not knowing which DORA requirements trigger reporting deadlines or client disclosures can slow down deal finalisation.
The situation this course is for
Without clear command of DORA’s technical thresholds and compliance expectations, sales and risk teams can misalign during client onboarding, especially when discussing security commitments or response SLAs.
Who this is for
Senior financial services professional operating at the intersection of sales, risk, and regulatory understanding, who needs to confidently represent compliance posture without being a legal specialist.
Who this is not for
This is not for compliance officers building audit packs or legal teams drafting policy. It’s for strategic contributors who need to fluently apply the framework in client and internal discussions.
What you walk away with
- Confidently articulate DORA’s scope and requirements in client conversations
- Anticipate which product or service decisions trigger DORA reporting obligations
- Navigate incident escalation thresholds and testing expectations
- Explain third-party risk controls with framework-specific terminology
- Serve as a trusted internal reference when pre-sales or risk teams need clarity
The 12 modules (with all 144 chapters)
Module 1. DORA Foundations and Financial Sector Impact
Understand DORA’s origin, objectives, and high-level structure, with a focus on how it reshapes risk conversations in banking and financial services.
12 chapters in this module
- What DORA regulates
- Who qualifies as a critical ICT provider
- Scope of digital operational resilience
- Key roles under the framework
- Incident classification tiers
- Reporting timeline triggers
- Penalties for non-compliance
- Relationship to MiFID and PSD2
- National Competent Authorities
- EBA’s oversight function
- Exemptions and thresholds
- Client communication obligations
Module 2. Incident Classification and Reporting Flow
Map real-world events to DORA incident categories and understand mandatory reporting sequences and deadlines.
12 chapters in this module
- Defining major ICT incidents
- Service disruption duration thresholds
- Customer impact metrics
- Internal logging protocols
- Tier 1 vs Tier 2 events
- Escalation to regulators
- Evidence required per event type
- Timing of initial and final reports
- Cross-border incident handling
- Vendor-caused incident ownership
- Reporting format standards
- Follow-up inquiry preparation
Module 3. Digital Operational Resilience Testing
Learn the expectations for testing frequency, scope, and documentation under Article 26.
12 chapters in this module
- Annual testing mandate
- Defined scope per service type
- Test design documentation
- Simulated cyberattack scenarios
- Outsourced testing rules
- Third-party auditor involvement
- Results reporting to management
- Gap remediation tracking
- Stress test integration
- Control validation evidence
- Testing calendar alignment
- Audit readiness for test records
Module 4. Third-Party Risk Oversight Requirements
Navigate DORA’s rules on outsourcing critical ICT functions and monitoring external providers.
12 chapters in this module
- Defining critical or important functions
- Subcontractor transparency rules
- Right to audit clauses
- Access to monitoring tools
- Black box access provisions
- Geographic location restrictions
- Due diligence thresholds
- Contractual obligations under DORA
- Performance benchmarking
- Exit strategy documentation
- Vendor risk scoring inputs
- Oversight committee reporting
Module 5. ICT Security Guidelines and Controls
Break down EBA’s implementing technical standards and how they translate into operational controls.
12 chapters in this module
- Authentication mechanisms
- Encryption in transit and at rest
- Access control policies
- Logging and monitoring mandates
- Patch management frequency
- Vulnerability disclosure processes
- Zero-day response expectations
- Secure development lifecycle
- Configuration hardening rules
- Data segregation requirements
- Backup and recovery standards
- Audit trail retention periods
Module 6. Evidence Collection and Retention
Structure documentation workflows that align with DORA’s evidence expectations for audits and inspections.
12 chapters in this module
- Incident log retention duration
- Testing report archiving
- Management sign-off records
- Third-party audit access logs
- Risk assessment versions
- Policy update history
- Training completion tracking
- Control effectiveness metrics
- Complaint linkage to incidents
- External communication logs
- Regulator inquiry response files
- Cross-border data access records
Module 7. Cross-Functional Implementation Playbook
Coordinate DORA compliance across legal, IT, risk, and business units using role-specific checklists.
12 chapters in this module
- Sales team disclosure rules
- Procurement contract clauses
- Legal sign-off workflow
- IT control ownership
- Risk department reporting
- Compliance audit triggers
- Training rollout plan
- Client onboarding integration
- Incident response roles
- Management body updates
- External auditor prep
- Continuous improvement loop
Module 8. DORA in Client and Partner Conversations
Translate technical requirements into client-facing value propositions and contract discussions.
12 chapters in this module
- Security commitment language
- SLA alignment with DORA
- Incident notification clauses
- Right to audit negotiation
- Data processing terms
- Resilience testing disclosures
- Breach response timelines
- Third-party commitments
- Service continuity guarantees
- Compliance demonstration methods
- Customer communication templates
- Escalation path disclosure
Module 9. DORA and Cloud Service Providers
Apply DORA rules to engagements with hyperscalers and managed service providers.
12 chapters in this module
- Cloud provider classification
- Critical function determination
- Regional data sovereignty
- Access to diagnostic data
- API monitoring rights
- Incident visibility obligations
- Service level alignment
- Outage reporting chains
- Backup storage location rules
- Penetration testing access
- Subprocessor transparency
- Exit data portability
Module 10. Internal Audit and Assurance Framework
Design assurance activities that validate DORA compliance across departments.
12 chapters in this module
- Annual audit scope definition
- Control testing methodology
- Sampling approach for incidents
- Evidence sufficiency criteria
- Findings escalation path
- Remediation tracking system
- Management response requirements
- External validation options
- Peer benchmarking data
- Audit independence rules
- Reporting to senior management
- Follow-up audit timing
Module 11. DORA Governance and Management Oversight
Structure board-level updates and executive accountability under the framework.
12 chapters in this module
- Management body responsibilities
- Operational resilience policy
- Resource allocation reporting
- Incident oversight thresholds
- Budget approval linkage
- Third-party oversight strategy
- Risk appetite alignment
- Internal audit charter
- Training program oversight
- External assurance review
- Regulatory change monitoring
- Annual compliance statement
Module 12. Future-Proofing for Regulatory Updates
Stay ahead of EBA guidance changes and national transposition differences.
12 chapters in this module
- Monitoring EBA publications
- Transposition tracking by country
- National Competent Authority divergence
- DORA-adjacent national laws
- Pending amendments tracking
- Stakeholder consultation alerts
- Industry working group access
- Internal change management process
- Cross-border consistency challenges
- Vendor compliance drift detection
- Benchmarking against peers
- Updating internal playbooks
How this maps to your situation
- Client onboarding with DORA-compliant commitments
- Responding to RFPs requiring resilience certifications
- Reviewing third-party contracts for oversight clauses
- Preparing for internal audits with DORA evidence trails
Before vs. after
Before
Uncertainty about DORA thresholds leads to delayed decisions and conservative client commitments.
After
Clear command of requirements enables proactive positioning and faster deal cycles.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed to be consumed at your pace with immediate applicability to current discussions.
If nothing changes
Competitors with deeper regulatory fluency will outmaneuver on deals requiring resilience commitments, positioning your offerings as less certain or less agile.
How this compares to the alternatives
Public DORA summaries lack implementation nuance. Generic compliance courses don’t map to financial sales contexts. This course delivers precise, role-aligned command.
Frequently asked
Do I need a legal or compliance background to benefit?
No. The course is designed for strategic contributors who need to apply DORA confidently without drafting policy.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is this about preparing for audits?
It prepares you to contribute evidence and reasoning during audits, not to lead them. Focus is on applied understanding in business contexts.
$199 one-time. Approximately 3 hours per module, designed to be consumed at your pace with immediate applicability to current discussions..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours