A tailored course, built for your situation
Designing a Resilient Security Program for Critical Energy Infrastructure
A step-by-step implementation guide for security leaders in grid operations and energy delivery systems
$199 one-time
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12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Endless pre-audit revisions of control mappings that should already be locked down
The situation this course is for
Security leaders in critical infrastructure spend weeks before each audit reconciling privacy controls with operational requirements, often redoing work due to shifting expectations across regulators and internal stakeholders. The cost isn't just time, it's erosion of credibility when deliverables bounce back.
Who this is for
Vice President, Chief Information Security Officer at a critical energy or utility organization responsible for integrating privacy, compliance, and operational resilience
Who this is not for
Entry-level auditors, consultants without infrastructure exposure, or professionals focused solely on commercial data environments without physical system dependencies
What you walk away with
- Produce an ISO 27701-aligned control implementation package tailored to energy infrastructure systems
- Reduce pre-audit revision cycles by standardizing evidence collection and stakeholder sign-offs
- Align privacy-by-design principles with OT/IT convergence timelines
- Strengthen influence on vendor selection and architecture reviews through documented control authority
- Build a repeatable process for maintaining audit-ready status between assessment cycles
The 12 modules (with all 144 chapters)
Module 1. Foundations of ISO 27701 in Energy-Critical Systems
Establish the core principles of privacy information management within the context of grid reliability and public safety mandates.
12 chapters in this module
- Understanding the scope of PII in operational technology environments
- Mapping regulatory expectations across FERC, NERC, and state-level frameworks
- Integrating ISO 27701 with existing NIST CSF and CIP-003 controls
- Defining roles and responsibilities for privacy governance in grid operations
- Assessing current maturity against ISO 27701 clause 4.1
- Building the business case for privacy-by-design in capital projects
- Identifying high-risk data flows in transmission and distribution systems
- Linking privacy objectives to reliability standards and performance metrics
- Establishing executive sponsorship models for privacy initiatives
- Creating a cross-functional steering committee structure
- Documenting baseline legal and contractual obligations
- Developing a phased rollout strategy aligned with asset lifecycle
Module 2. Privacy Risk Assessment for Grid Operators
Conduct systematic risk assessments specific to personally identifiable information in energy infrastructure.
12 chapters in this module
- Scoping privacy impact assessments for smart meter deployments
- Identifying PII sources in customer billing and outage management systems
- Evaluating risks associated with third-party data sharing agreements
- Applying threat modeling techniques to grid-edge devices
- Prioritizing risks based on likelihood and impact to service delivery
- Using heat maps to visualize privacy risk concentrations
- Engaging legal counsel in risk determination processes
- Benchmarking against peer organizations' risk tolerance levels
- Documenting risk acceptance criteria for executive review
- Integrating findings into enterprise risk management dashboards
- Setting thresholds for escalation to incident response teams
- Maintaining version-controlled records of all assessments
Module 3. Designing Privacy Controls for Operational Technology
Tailor ISO 27701 controls to protect personal data processed by industrial control systems.
12 chapters in this module
- Adapting access control requirements for SCADA environments
- Implementing authentication mechanisms compatible with legacy protocols
- Securing remote access points used by field technicians
- Encrypting PII in motion across substations and control centers
- Protecting backup media containing customer usage patterns
- Enforcing least privilege in workforce management platforms
- Monitoring privileged account activity in real time
- Logging access events for forensic readiness
- Validating control effectiveness through penetration testing
- Integrating with SIEM systems without degrading OT performance
- Managing exceptions for emergency override scenarios
- Updating procedures following firmware upgrades
Module 4. Vendor Management and Third-Party Assurance
Ensure third-party providers comply with privacy requirements when handling energy consumer data.
12 chapters in this module
- Evaluating cloud providers' adherence to ISO 27701 Annex A controls
- Drafting data processing agreements for smart device vendors
- Assessing subcontractor chain compliance in meter deployment
- Requiring audit rights in procurement contracts
- Conducting on-site evaluations of service delivery locations
- Reviewing SOC 2 reports for relevant trust service criteria
- Verifying encryption standards in transit and at rest
- Monitoring compliance through continuous assurance tools
- Handling non-conformities and remediation timelines
- Terminating relationships for repeated failures
- Maintaining inventory of all data-sharing partners
- Reporting third-party incidents to regulatory bodies
Module 5. Incident Response Planning for Privacy Breaches
Develop response plans specifically for breaches involving energy consumer personal data.
12 chapters in this module
- Defining breach scenarios unique to utility operations
- Establishing notification thresholds for affected customers
- Coordinating with public affairs teams on messaging
- Meeting statutory deadlines for regulator reporting
- Preserving evidence for forensic analysis
- Activating crisis management protocols without disrupting grid stability
- Engaging legal counsel before external communications
- Documenting root cause analysis for systemic improvements
- Testing response playbooks through tabletop exercises
- Integrating with existing NERC CIP incident frameworks
- Tracking resolution progress across departments
- Reporting outcomes to senior leadership quarterly
Module 6. Audit Preparation and Evidence Collection
Streamline the preparation and presentation of audit evidence for ISO 27701 compliance.
12 chapters in this module
- Organizing documentation according to clause numbering
- Creating centralized repositories accessible to auditors
- Version-controlling policies and procedures
- Gathering logs from multiple source systems
- Redacting sensitive operational details while preserving relevance
- Scheduling walkthroughs with technical staff
- Anticipating common auditor questions
- Demonstrating continuous improvement since last assessment
- Preparing executive summaries for opening meetings
- Responding to findings with corrective action plans
- Negotiating observation classifications
- Closing out nonconformities within agreed timelines
Module 7. Continuous Monitoring and Improvement
Implement ongoing monitoring to maintain ISO 27701 compliance between audits.
12 chapters in this module
- Automating control checks using configuration management tools
- Setting up alerts for unauthorized changes to protected systems
- Conducting periodic self-assessments using standardized checklists
- Analyzing trends in control performance metrics
- Updating risk registers annually or after major incidents
- Incorporating lessons learned from near-misses
- Benchmarking against evolving best practices
- Adjusting controls in response to new technologies
- Engaging employees through awareness campaigns
- Measuring program effectiveness through key indicators
- Scheduling formal management reviews biannually
- Publishing transparency reports to build public trust
Module 8. Workforce Training and Awareness Programs
Educate employees on their roles in protecting personal information within critical infrastructure.
12 chapters in this module
- Developing role-based training curricula for different job functions
- Delivering content through blended learning methods
- Ensuring OT personnel understand privacy implications
- Testing knowledge retention through quizzes and simulations
- Tracking completion rates across divisions
- Addressing language and literacy barriers in field crews
- Providing refresher courses annually
- Recognizing champions who model desired behaviors
- Incorporating feedback into future iterations
- Aligning with mandatory cybersecurity training schedules
- Measuring behavioral change over time
- Reporting participation statistics to executives
Module 9. Documentation and Record Keeping
Maintain comprehensive, organized records to demonstrate compliance with ISO 27701 requirements.
12 chapters in this module
- Creating master lists of all required documents
- Standardizing naming conventions across files
- Defining retention periods based on legal requirements
- Securing storage locations against unauthorized access
- Ensuring availability during business continuity events
- Digitizing paper records without compromising integrity
- Indexing content for rapid retrieval
- Appointing records custodians for each department
- Auditing recordkeeping practices periodically
- Migrating data during system upgrades
- Disposing of obsolete materials securely
- Demonstrating chain of custody for evidentiary purposes
Module 10. Integration with Broader Security Frameworks
Align ISO 27701 controls with other standards like NIST CSF, SOC 2, and NERC CIP.
12 chapters in this module
- Mapping ISO 27701 controls to NIST CSF categories
- Avoiding duplication in access management documentation
- Leveraging existing SOC 2 reports to support ISO claims
- Harmonizing audit schedules across frameworks
- Consolidating evidence packages for efficiency
- Resolving conflicts between control interpretations
- Training auditors on integrated assessment approaches
- Reporting combined results to leadership
- Optimizing resource allocation across programs
- Using unified dashboards for performance tracking
- Communicating synergies to external stakeholders
- Demonstrating holistic security posture to regulators
Module 11. Executive Reporting and Governance
Provide clear, actionable insights to senior leadership on privacy program status.
12 chapters in this module
- Translating technical findings into business terms
- Highlighting strategic risks and opportunities
- Presenting key performance indicators monthly
- Comparing progress against industry benchmarks
- Recommending investments in people, process, or technology
- Aligning with organizational goals and priorities
- Securing budget approvals for enhancements
- Demonstrating return on compliance spending
- Celebrating milestones and recognizing contributors
- Addressing board-level inquiries proactively
- Updating governance committees quarterly
- Maintaining minutes of all decision-making sessions
Module 12. Sustaining Compliance Through Organizational Change
Preserve ISO 27701 compliance during mergers, divestitures, and technological transitions.
12 chapters in this module
- Assessing privacy impacts of proposed acquisitions
- Integrating newly acquired entities into the IMS
- Conducting gap analyses post-transaction
- Harmonizing policies and procedures across cultures
- Managing employee transfers and role changes
- Updating contracts with shared service providers
- Revalidating controls after system migrations
- Communicating changes to internal and external parties
- Maintaining momentum during leadership transitions
- Revising scope statements as business evolves
- Planning for sunset of legacy systems
- Archiving historical records appropriately
How this maps to your situation
- Pre-audit preparation cycles
- Cross-functional control alignment
- Third-party risk validation
- Executive-level decision influence
Before vs. after
Before
Spending weeks revising control mappings before each audit, reacting to reviewer feedback, and managing cross-team friction around evidence ownership.
After
Producing audit-ready packages in days, with predefined workflows, stakeholder alignment, and version-controlled artifacts that stand up to scrutiny.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 90 minutes per week over six weeks, designed for working professionals with executive responsibilities.
If nothing changes
Without a structured approach, teams continue to treat compliance as a periodic scramble rather than a sustained capability, leading to inconsistent outputs, eroded stakeholder trust, and increased exposure during regulatory reviews.
How this compares to the alternatives
Unlike generic compliance guides or university courses focused on theory, this program delivers implementation-grade tooling, real-world templates, and situational guidance tailored to energy infrastructure contexts.
Frequently asked
Is this course relevant if my organization hasn’t started ISO 27701 yet?
Yes. The course is designed for both initiators and improvers, with foundational modules that guide scoping and planning.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Can I share the materials with my team?
Each enrollment is individual. Team licensing is available upon request.
$199 one-time. Approximately 90 minutes per week over six weeks, designed for working professionals with executive responsibilities..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·144 chapters·Hand-built playbook included·
Account access within 24 hours