Skip to main content
Disaster Recovery in IT Operations Management

Disaster Recovery in IT Operations Management

$251.00
How you learn:
Self-paced • Lifetime updates
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit containing implementation templates, worksheets, checklists, and decision-support materials used to accelerate real-world application and reduce setup time.
When you get access:
Course access is prepared after purchase and delivered via email
Your guarantee:
30-day money-back guarantee — no questions asked
Adding to cart… The item has been added

What does the Disaster Recovery in IT Operations Management course cover?

Disaster Recovery in IT Operations Management is covered here in 8 modules: Risk Assessment and Business Impact Analysis, Recovery Strategy Design and Technology Selection, Backup Infrastructure Architecture and Operations and 5 more. The outline lists 48 specific topics, opening with conduct stakeholder interviews to quantify maximum tolerable downtime (MTD) for critical applications across finance, HR, and supply chain departments.

How do you approach Disaster Recovery in IT Operations Management step by step?

The work is sequenced in 8 stages. It starts with Risk Assessment and Business Impact Analysis, moves through Recovery Strategy Design and Technology Selection and Backup Infrastructure Architecture and Operations, and ends at Continuous Improvement and Post-Incident Review. Each stage carries its own topic list, so the sequence is followed rather than summarised.

What is in Module 1 of the Disaster Recovery in IT Operations Management course?

Module 1 is Risk Assessment and Business Impact Analysis. It works through conduct stakeholder interviews to quantify maximum tolerable downtime (MTD) for critical applications across finance, HR, and supply chain departments., map IT services to business processes to identify single points of failure in legacy integration points between on-premises ERP and cloud CRM systems., classify data assets by confidentiality, integrity, and availability.

How is the Disaster Recovery in IT Operations Management course delivered?

The Disaster Recovery in IT Operations Management course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the Disaster Recovery in IT Operations Management course cost?

The Disaster Recovery in IT Operations Management course is $251 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Closely related courses: Disaster Recovery in Service Operation, Disaster Recovery in Operational Risk Management, Disaster Recovery in Operational Security Kit, Disaster Recovery and IT Operations Kit.

More answers: what you get with every course, refund policy, all help answers.

This curriculum spans the equivalent of a multi-workshop program, covering the technical, procedural, and governance dimensions of disaster recovery as typically addressed in enterprise advisory engagements and internal resilience capability builds.

Module 1: Risk Assessment and Business Impact Analysis

  • Conduct stakeholder interviews to quantify maximum tolerable downtime (MTD) for critical applications across finance, HR, and supply chain departments.
  • Map IT services to business processes to identify single points of failure in legacy integration points between on-premises ERP and cloud CRM systems.
  • Classify data assets by confidentiality, integrity, and availability requirements to determine recovery priorities during multi-system outages.
  • Negotiate RTO and RPO thresholds with business unit leaders when conflicting operational demands affect budget allocation for redundancy.
  • Document regulatory obligations such as GDPR or HIPAA that impose minimum recovery capabilities for data residency and breach notification timelines.
  • Update risk registers quarterly to reflect changes in threat landscape, including third-party vendor vulnerabilities and geopolitical instability affecting data centers.

Module 2: Recovery Strategy Design and Technology Selection

  • Evaluate active-passive versus active-active replication models for SQL Server clusters based on licensing costs and failover complexity.
  • Select between disk-based snapshots, log shipping, and storage-level replication for databases exceeding 10TB in size with sub-hour RPO requirements.
  • Integrate cloud bursting capabilities using AWS Outposts or Azure Stack for workloads requiring low-latency access during regional failover.
  • Implement asynchronous mirroring for geographically dispersed file shares while accepting potential data loss during network partitioning events.
  • Design hybrid DNS failover mechanisms that redirect client traffic to backup data centers using weighted routing policies in Route 53.
  • Assess virtual machine replication tools such as Veeam, Zerto, or VMware SRM based on hypervisor compatibility and network bandwidth constraints.

Module 3: Backup Infrastructure Architecture and Operations

  • Deploy deduplicated backup targets in secondary locations to reduce WAN utilization during nightly incremental backups of virtual environments.
  • Enforce immutability settings on S3 Glacier Vault or on-premises object storage to prevent ransomware encryption of backup repositories.
  • Configure application-consistent snapshots for Exchange and SharePoint using VSS writers within backup job definitions.
  • Rotate backup media offsite using secure courier services with chain-of-custody documentation for compliance audits.
  • Monitor backup job success rates and retry logic across distributed branch offices with limited bandwidth connectivity.
  • Implement retention policies that align with legal hold requirements while minimizing long-term storage costs for inactive data.

Module 4: Failover and Failback Procedures

  • Document manual intervention steps required to activate DR site when automated orchestration fails due to API rate limiting in cloud environments.
  • Pre-stage DNS TTL values at 300 seconds or lower to accelerate domain redirection during planned or unplanned cutover events.
  • Validate network address translation rules to ensure correct routing of client traffic to recovered applications behind NAT gateways.
  • Reconcile transaction logs for Oracle databases during failback to prevent data divergence after extended operation in DR mode.
  • Coordinate application dependency sequencing during startup to prevent cascading failures in microservices architectures.
  • Freeze writes on primary storage arrays before initiating failover to minimize data loss when network connectivity is intermittent.

Module 5: Testing Methodology and Validation

  • Execute tabletop exercises with incident response teams to simulate communication protocols during declared disaster events.
  • Conduct isolated failover tests in VLAN-segmented environments to prevent IP conflicts with production systems.
  • Measure actual RTO and RPO from test results and adjust replication schedules or resource allocation accordingly.
  • Validate application functionality post-recovery by executing automated test scripts against web portals and APIs.
  • Schedule annual full-interruption drills requiring complete shutdown of primary data center during maintenance windows.
  • Document test outcomes and remediation plans in audit-ready format for internal and external compliance reviewers.

Module 6: Organizational Governance and Stakeholder Coordination

  • Establish a DR steering committee with representation from legal, operations, and cybersecurity to approve recovery priorities.
  • Define escalation paths for declaring disaster status, including thresholds for invoking emergency budget overrides.
  • Integrate DR plans with enterprise incident management systems such as ServiceNow or PagerDuty for unified response tracking.
  • Assign role-based access controls in DR orchestration tools to prevent unauthorized initiation of failover procedures.
  • Update contact rosters monthly and distribute secure access codes for emergency communication platforms like Bridge or Zello.
  • Align DR documentation with ITIL change management processes to ensure configuration items reflect current system topology.

Module 7: Cloud and Hybrid Environment Considerations

  • Architect cross-region replication for Azure Blob Storage using GRS or RA-GRS based on cost and read-access requirements.
  • Implement AWS CloudFormation or Terraform templates to automatically provision DR environments with consistent security group settings.
  • Negotiate contractual SLAs with cloud providers that specify recovery support response times during regional outages.
  • Encrypt data in transit between on-premises and cloud DR sites using IPsec tunnels or AWS Direct Connect private VIFs.
  • Monitor egress charges during DR testing to avoid unexpected billing from large-scale data transfers out of cloud regions.
  • Design identity federation failover to ensure Active Directory synchronization or Azure AD Connect can restore authentication services.

Module 8: Continuous Improvement and Post-Incident Review

  • Analyze root cause reports from actual outages to identify gaps in monitoring coverage or alerting thresholds.
  • Update runbooks quarterly to reflect changes in system architecture, including decommissioned servers and new SaaS integrations.
  • Track mean time to repair (MTTR) across incidents and prioritize automation of high-variance recovery tasks.
  • Integrate telemetry from APM tools like Dynatrace or AppDynamics to validate application performance post-failover.
  • Archive incident communications and decision logs for six years to support regulatory inquiries and internal audits.
  • Conduct lessons-learned sessions within 72 hours of incident resolution while team memory and system logs remain fresh.
!