A tailored course, built for your situation
Mastering DORA for Financial Services Risk Leaders
A structured path to owning operational resilience decisions in fast-moving environments
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Your critical work on operational resilience stays under the radar despite increasing regulatory demands
The situation this course is for
High-effort compliance work often fails to gain recognition because outputs aren’t framed for executive consumption. Practitioners produce evidence, but no one sees the depth of their strategic thinking.
Who this is for
Senior risk, compliance, or governance practitioner in a global financial institution, accountable for implementing emerging regulations like DORA with limited visibility to leadership
Who this is not for
Entry-level analysts, auditors focused solely on checklists, or consultants without internal delivery context
What you walk away with
- Produce audit-ready artefacts that reflect strategic ownership
- Structure evidence flows to align legal, tech, and operational teams
- Gain confidence in articulating resilience posture to senior stakeholders
- Build repeatable templates that reduce rework across review cycles
- Differentiate your contribution in a high-pressure regulatory environment
The 12 modules (with all 144 chapters)
Module 1. Understanding DORA’s Scope and Strategic Intent
Lay the foundation by decoding DORA's objectives, identifying in-scope functions, and aligning with senior expectations around operational resilience.
12 chapters in this module
- What DORA means for financial institutions outside the EU
- Core definitions: important operational functions and material entities
- Mapping DORA to existing internal resilience frameworks
- How regulators interpret 'continuous functionality'
- Key differences between DORA and MiFID II compliance scope
- The role of third-party risk under DORA Article 21
- Establishing internal timeline expectations for compliance
- Aligning DORA with existing business continuity planning
- Identifying crossover points with ISO 22301 standards
- Setting boundaries for internal vs external reporting
- Documenting organisational capacity for testing
- Building cross-functional awareness at the director level
Module 2. Operational Function Mapping for Compliance
Learn to identify and document critical operations with precision, ensuring compliance efforts are targeted and defensible.
12 chapters in this module
- Defining materiality thresholds for operational functions
- Techniques for engaging technology and business unit leads
- Documenting dependencies across internal systems
- Assessing geographic concentration risks
- Using RACI models to assign accountability
- Capturing service-level agreements for internal dependencies
- Evaluating vendor-supported functions against DORA criteria
- Creating visual maps for executive review
- Prioritising functions based on client impact
- Validating function classifications with control owners
- Versioning operational maps for audit tracking
- Integrating findings into group-wide risk registers
Module 3. Third-Party Risk Under DORA
Develop robust methods to assess, monitor, and report on third-party relationships that pose operational risk.
12 chapters in this module
- Identifying third-party dependencies subject to DORA scrutiny
- Assessing concentration risk in vendor ecosystems
- Implementing vendor classification based on criticality
- Developing risk-based oversight schedules
- Setting performance expectations for incident reporting
- Reviewing contractual clauses for compliance alignment
- Evaluating cloud provider compliance postures
- Managing onboarding workflows for new vendors
- Producing quarterly summaries for senior review
- Integrating third-party findings into internal audits
- Using SIG questionnaires effectively under DORA
- Designing escalation paths for vendor incidents
Module 4. Incident Classification and Reporting
Build a consistent approach to identifying, categorising, and escalating incidents in line with DORA requirements.
12 chapters in this module
- Defining operational incidents vs routine outages
- Establishing severity tiers for internal use
- Creating classification criteria for incident types
- Documenting response timelines per incident level
- Setting thresholds for regulator notification
- Building cross-team incident review meetings
- Maintaining audit trails for decision logs
- Training teams to escalate appropriately
- Using incident data to improve resilience planning
- Aligning incident reporting with ISO 27001 controls
- Producing executive summaries post-resolution
- Integrating lessons into future testing cycles
Module 5. Testing Resilience Controls
Implement structured testing regimes that validate operational continuity plans and demonstrate compliance maturity.
12 chapters in this module
- Defining scope for annual resilience testing
- Designing realistic stress scenarios
- Coordinating cross-functional test participation
- Documenting test objectives and success metrics
- Conducting tabletop exercises with leadership
- Measuring recovery time objectives realistically
- Tracking exceptions and follow-up actions
- Integrating test results into risk assessments
- Using automation tools to streamline test logging
- Benchmarking performance across business units
- Improving test design based on past outcomes
- Reporting test completion to internal committees
Module 6. Evidence Collection for Audit Readiness
Streamline the gathering and presentation of compliance evidence to reduce audit friction and enhance credibility.
12 chapters in this module
- Identifying required documentation under DORA Articles
- Building a central evidence repository
- Standardising file naming and version control
- Mapping controls to specific regulation clauses
- Creating audit trails for decision points
- Using metadata to improve searchability
- Training team members on evidence standards
- Scheduling recurring evidence collection
- Reviewing completeness before auditor access
- Producing summary dashboards for leadership
- Linking evidence to risk treatment plans
- Archiving obsolete documents securely
Module 7. Cross-Functional Alignment Strategies
Improve coordination between risk, technology, legal, and operations teams to ensure unified execution.
12 chapters in this module
- Identifying key stakeholders per DORA domain
- Setting up recurring interdepartmental syncs
- Developing shared definitions for key terms
- Aligning internal deadlines with regulatory timelines
- Resolving ownership conflicts constructively
- Using collaboration platforms for transparency
- Tracking action items across teams
- Facilitating joint problem-solving sessions
- Communicating progress to non-technical leaders
- Integrating feedback into control updates
- Documenting agreements to prevent rework
- Measuring alignment through survey inputs
Module 8. Regulatory Expectations and Interpretation
Stay ahead by understanding how regulators are interpreting DORA and applying those insights internally.
12 chapters in this module
- Tracking EBA interpretation notes and guidance
- Monitoring enforcement actions at peer institutions
- Understanding national regulator variations
- Engaging legal counsel on grey areas
- Documenting internal interpretation decisions
- Applying proportionality principles correctly
- Using Q&As from regulator websites
- Contributing to industry working groups
- Preparing for on-site inspection readiness
- Building relationships with compliance contacts
- Updating policies based on new insights
- Sharing updates across internal networks
Module 9. Policy Development for DORA Compliance
Create clear, enforceable policies that meet regulatory standards and guide internal behaviour.
12 chapters in this module
- Structuring policies for readability and compliance
- Incorporating mandatory DORA provisions
- Defining roles and responsibilities clearly
- Setting review and update cycles
- Obtaining necessary approvals efficiently
- Communicating changes across departments
- Conducting policy attestation campaigns
- Linking policies to training requirements
- Auditing adherence to updated policies
- Handling exceptions and waivers
- Translating policies for global teams
- Archiving deprecated versions properly
Module 10. Training and Awareness Programs
Ensure broad organisational understanding of DORA through effective training design and delivery.
12 chapters in this module
- Assessing training needs by role
- Developing role-specific learning paths
- Creating engaging content for non-experts
- Delivering sessions across time zones
- Using e-learning platforms effectively
- Tracking completion rates accurately
- Measuring knowledge retention
- Incorporating real-world scenarios
- Gathering feedback for improvement
- Updating materials after regulatory changes
- Recognising high performers in training
- Linking awareness to performance metrics
Module 11. Continuous Improvement and Monitoring
Establish feedback loops and KPIs to maintain and enhance compliance maturity over time.
12 chapters in this module
- Defining operational resilience KPIs
- Setting targets for incident resolution
- Monitoring third-party performance trends
- Reviewing test success rates quarterly
- Analysing audit finding recurrence
- Benchmarking against peer practices
- Publishing internal scorecards
- Adjusting controls based on insights
- Conducting maturity self-assessments
- Planning annual roadmap updates
- Incorporating lessons from industry events
- Reporting progress to executive committees
Module 12. Executive Communication and Reporting
Shape narratives that elevate your work and ensure leadership understands the value of resilience efforts.
12 chapters in this module
- Translating technical details into business terms
- Highlighting risk reduction outcomes
- Using visuals to show progress over time
- Framing investments as enablers, not costs
- Preparing for executive Q&A
- Timing updates to strategic cycles
- Balancing transparency with discretion
- Showing alignment with organisational goals
- Demonstrating proactive governance
- Earning recognition for behind-the-scenes work
- Positioning yourself as a strategic partner
- Building trust through consistent delivery
How this maps to your situation
- Operational resilience in a global financial services firm
- Regulatory implementation under DORA
- Cross-functional control ownership
- Executive-level communication of compliance work
Before vs. after
Before
Compliance work is thorough but operates below leadership visibility
After
Strategic contributions are clearly seen and valued by senior stakeholders
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: 90 minutes of focused work per week for four weeks, with flexibility to pause and resume.
If nothing changes
Continuing under the radar means missed opportunities for influence and career growth, even as workload increases.
How this compares to the alternatives
Unlike generic compliance webinars, this course delivers tailored frameworks and artefacts aligned with DORA’s specific demands and real-world execution challenges.
Frequently asked
Who is this course designed for?
Senior risk, compliance, and governance practitioners in financial institutions implementing DORA or similar operational resilience regulations.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me gain visibility in my organisation?
Yes , the course equips you with tools to structure and communicate your work so it draws positive attention from leadership.
$199 one-time. 90 minutes of focused work per week for four weeks, with flexibility to pause and resume..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours