If you are a Head of Operational Resilience or Chief Information Security Officer at a European investment bank, this playbook was built for you.
As a senior compliance or risk executive in a regulated financial institution, you are under increasing pressure to establish a formal, auditable operational resilience program that satisfies both national competent authorities and internal audit functions. DORA mandates strict timelines for incident reporting, comprehensive oversight of ICT third-party providers, and rigorous testing of critical functions, all while aligning with broader enterprise risk and information security frameworks. The complexity of coordinating legal, IT, risk, and business continuity teams across these requirements creates significant execution risk and resource strain.
Traditional consulting routes involve multi-month engagements with Big-4 firms that cost between EUR 80,000 and EUR 250,000, depending on scope and jurisdiction. Alternatively, building the program internally requires dedicating 3 to 5 full-time staff over 6 to 9 months to research requirements, draft policies, design controls, and prepare evidence for audit. This playbook delivers the same outcome at a fraction of the cost, $395, for immediate download.
What you get
| Phase | File Type | Description | File Count |
| Assessment | Domain Assessment Workbook | Structured self-assessment tool with 30 targeted questions per domain to evaluate current maturity against DORA requirements | 7 |
| Evidence Collection | Evidence Runbook | Step-by-step guide listing required documentation, data sources, retention periods, and responsible roles for each DORA control | 1 |
| Audit Preparation | Audit Prep Playbook | Checklist-driven process for responding to regulator inquiries, preparing for onsite audits, and demonstrating compliance with Articles 5 through 30 | 1 |
| Project Execution | RACI Matrix Template | Pre-filled responsibility assignment matrix mapping roles across legal, IT, risk, compliance, and business units for all DORA-related activities | 1 |
| Project Execution | Work Breakdown Structure (WBS) | Hierarchical task list organizing implementation into phases, deliverables, and milestones with estimated effort and dependencies | 1 |
| Integration | Cross-Framework Mapping Matrix | Detailed alignment table linking DORA requirements to ISO 27001:2022, NIST Cybersecurity Framework (CSF) v1.1, and COSO ERM 2017 | 1 |
| Third-Party Oversight | ICT Third-Party Risk Assessment Workbook | Sample chapter included: 30-question evaluation tool for assessing critical vendors under DORA Article 24, covering due diligence, contract terms, audit rights, and exit planning | 1 |
| Total | 64 |
Domain assessments
The playbook includes seven domain-specific assessment workbooks, each containing 30 structured questions to evaluate your institution's compliance posture:
- ICT Risk Management: Evaluates the identification, classification, and mitigation of information and communication technology risks across critical functions.
- Incident Management and Reporting: Assesses processes for detecting, categorizing, escalating, and reporting ICT-related incidents to national regulators within the 24-hour window mandated by DORA.
- Operational Resilience Testing: Reviews the design and execution of advanced testing programs including threat-led penetration testing (TLPT), scenario analysis, and recovery drills for essential services.
- Third-Party Risk Oversight: Focuses on governance of ICT third-party arrangements, especially those involving critical or important providers, including concentration risk monitoring.
- Resilience Planning: Measures the maturity of business continuity and disaster recovery plans for digital services, including failover capabilities and data replication.
- Change Management and Configuration Control: Examines formal procedures for managing system changes, patch deployment, and configuration baselines to prevent unintended outages.
- Board and Senior Management Oversight: Verifies that governance bodies receive timely reports on operational resilience performance, risk exposure, and audit findings.
What this saves you
| Activity | Traditional Approach | With This Playbook |
| Develop assessment criteria for DORA compliance | 30, 50 hours of legal and compliance research | Pre-built 30-question assessments per domain included |
| Map DORA to existing internal controls | Manual cross-walking across frameworks by risk team | Complete cross-framework mapping matrix provided |
| Prepare for regulatory audit | Ad hoc document collection, high risk of gaps | Evidence runbook lists every required artifact and owner |
| Assign accountability across departments | Time-intensive workshops to define roles | RACI and WBS templates ready for customization |
| Evaluate third-party vendors under Article 24 | Custom questionnaire development per provider | Standardized 30-question workbook included as sample chapter |
Who this is for
- Heads of Operational Resilience responsible for establishing DORA-compliant programs within EU-based investment banks
- Chief Information Security Officers overseeing ICT risk frameworks and incident response coordination
- Compliance Officers tasked with preparing for regulatory audits and demonstrating adherence to Articles 5, 30
- Risk Managers leading third-party oversight initiatives, particularly for cloud and managed service providers
- Internal Audit Leads needing a benchmark to assess the adequacy of operational resilience controls
- Project Managers assigned to coordinate cross-functional DORA implementation teams
- Legal Counsel supporting the drafting of vendor contracts that meet DORA Article 24 requirements
Cross-framework mappings
This playbook provides explicit mappings between DORA (EU 2022/2554) and the following internationally recognized standards:
- ISO/IEC 27001:2022 , Information Security Management Systems
- NIST Cybersecurity Framework (CSF) v1.1 , Core functions: Identify, Protect, Detect, Respond, Recover
- COSO Enterprise Risk Management (ERM) Framework , 2017 update, focusing on governance, strategy, and performance
What is NOT in this product
- This is not a software tool or SaaS platform. It does not include automated monitoring, alerting, or ticketing capabilities.
- No legal opinion or regulatory advice is provided. The content is for informational and planning purposes only.
- The playbook does not include pre-filled responses or completed templates. All documents require institutional customization.
- It does not cover non-DORA regulations such as MiFID II, GDPR, or CSDR, though overlaps may exist in practice.
- No training sessions, consulting hours, or implementation support are included in the base purchase.
- The materials are not pre-approved by any national competent authority or EBA.
Lifetime access and satisfaction guarantee
You receive permanent download rights to all 64 files with no subscription required and no login portal to maintain. The files are delivered in standard formats (DOCX, XLSX, PDF) for long-term usability. If this playbook does not save your team at least 100 hours of manual compliance work, email us for a full refund. No questions, no friction.
About the seller
The creator has spent 25 years developing structured compliance frameworks for financial institutions worldwide. They have analyzed 692 regulatory and industry standards and built 819,000+ cross-references across global requirements. Their materials are used by over 40,000 compliance, risk, and security practitioners in more than 160 countries, supporting implementation in highly regulated environments including banking, asset management, and insurance.
Need this for your team? We offer site licenses starting at $2,500 for up to 25 users. Reply to this page or DM Gerard directly on LinkedIn.
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