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EFQM Excellence Model Training for Organizational Self-Assessment

EFQM Excellence Model Training for Organizational Self-Assessment

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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What does the EFQM Excellence Model Training for Organizational course cover?

EFQM Excellence Model Training for Organizational is covered here in 14 modules: Introduction to the EFQM Excellence Model: 1.1: Overview of the EFQM Excellence Model, Understanding the EFQM Excellence Model Framework: 2.4: The RADAR Logic and Its Application, Self-Assessment Using the EFQM Excellence Model: 3.3: Conducting a and 11 more.

How do you approach EFQM Excellence Model Training for Organizational step by step?

The work is sequenced in 14 stages. It starts with Introduction to the EFQM Excellence Model: 1.1: Overview of the EFQM Excellence Model, moves through Understanding the EFQM Excellence Model Framework: 2.4: The RADAR Logic and Its Application and Self-Assessment Using the EFQM Excellence Model: 3.3: Conducting a, and ends at Sustaining Excellence: 14.4: Maintaining Momentum, 14.2: Continuous Improvement.

What is in Module 1 of the EFQM Excellence Model Training for Organizational course?

Module 1 is Introduction to the EFQM Excellence Model: 1.1: Overview of the EFQM Excellence Model. It works through 1.1: Overview of the EFQM Excellence Model, 1.2: History and Evolution of the EFQM Excellence Model, 1.3: Key Principles of the EFQM Excellence Model and 1 more. It sets the vocabulary the remaining 13 modules build on.

How is the EFQM Excellence Model Training for Organizational course delivered?

The EFQM Excellence Model Training for Organizational course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the EFQM Excellence Model Training for Organizational course cost?

The EFQM Excellence Model Training for Organizational course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Closely related courses: EFQM Model for Organizational Excellence, EFQM Model Implementation for Organizational Excellence, the EFQM 2020 Model for Organizational Excellence, Organizational Training and Organizational Psychology Kit.

More answers: what you get with every course, refund policy, all help answers.



EFQM Excellence Model Training for Organizational Self-Assessment



1. COURSE FORMAT & DELIVERY DETAILS

Course Overview

The EFQM Excellence Model Training for Organizational Self-Assessment is a comprehensive online course designed to equip participants with the knowledge and skills necessary to apply the EFQM Excellence Model for organizational self-assessment.

Course Format

  • Self-Paced: Yes, this course is self-paced, allowing you to learn at your own convenience.
  • Online: Yes, the course is delivered entirely online.
  • Live Virtual: No, this course is not live virtual; however, you will have access to instructor support.
  • On-Demand: Yes, the course is available on-demand, allowing you to access it 24/7.

Course Schedule and Access

  • Fixed Dates or Times: No, there are no fixed dates or times for this course. You can start it at any time.
  • Typical Completion Time: The typical completion time for this course is 12 hours.
  • Lifetime Access: Yes, you will have lifetime access to the course materials.
  • Mobile-Friendly: Yes, the course is optimized for mobile devices, ensuring a seamless learning experience on-the-go.

Support and Resources

  • Instructor Support: You will have access to dedicated instructor support via email and discussion forums.
  • Downloadable Resources, Templates, and Toolkits: The course includes a comprehensive set of downloadable resources, templates, and toolkits to support your learning.
  • Certificate of Completion: Upon completing the course, you will receive a Certificate of Completion issued by The Art of Service.


2. EXTENSIVE & DETAILED COURSE CURRICULUM

Module 1. Introduction to the EFQM Excellence Model: 1.1: Overview of the EFQM Excellence Model

  • 1.1: Overview of the EFQM Excellence Model
  • 1.2: History and Evolution of the EFQM Excellence Model
  • 1.3: Key Principles of the EFQM Excellence Model
  • 1.4: Benefits of Using the EFQM Excellence Model

Module 2. Understanding the EFQM Excellence Model Framework: 2.4: The RADAR Logic and Its Application

  • 2.1: The EFQM Excellence Model Framework
  • 2.2: The Nine Criteria of the EFQM Excellence Model
  • 2.3: Understanding the Concepts of Enablers and Results
  • 2.4: The RADAR Logic and Its Application

Module 3. Self-Assessment Using the EFQM Excellence Model: 3.3: Conducting a

  • 3.1: Introduction to Self-Assessment
  • 3.2: Preparing for Self-Assessment
  • 3.3: Conducting a Self-Assessment Using the EFQM Excellence Model
  • 3.4: Analyzing and Prioritizing Improvement Opportunities

Module 4. Enablers - Leadership: 4.3: Leaders Engaging with External Stakeholders

  • 4.1: Leaders Developing the Mission, Vision, and Values
  • 4.2: Leaders Defining, Monitoring, Reviewing, and Driving the Improvement of the Organization's Management System
  • 4.3: Leaders Engaging with External Stakeholders
  • 4.4: Leaders Reinforcing a Culture of Excellence with the Organization's People

Module 5. Enablers - Strategy: 5.1: Strategy Development, 5.3: Strategy Communication

  • 5.1: Strategy Development
  • 5.2: Strategy Implementation
  • 5.3: Strategy Communication
  • 5.4: Strategy Monitoring and Review

Module 6. Enablers - People: 6.3: People are Involved and Empowered

  • 6.1: People Plans Support the Organization's Strategy
  • 6.2: People's Knowledge and Capabilities are Developed
  • 6.3: People are Involved and Empowered
  • 6.4: People and the Organization Communicate

Module 7. Enablers - Partnerships and Resources: 7.4: Technology is Managed

  • 7.1: External Partnerships are Managed
  • 7.2: Financial Resources are Managed
  • 7.3: Buildings, Equipment, and Materials are Managed
  • 7.4: Technology is Managed
  • 7.5: Information and Knowledge are Managed

Module 8. Enablers - Processes, Products, and Services: 8.1: Processes are Designed and Managed

  • 8.1: Processes are Designed and Managed
  • 8.2: Products and Services are Designed and Managed
  • 8.3: Products and Services are Promoted and Marketed
  • 8.4: Products and Services are Produced, Delivered, and Managed

Module 9. Results - Customer Results: 9.1: Customer Perception Measures

  • 9.1: Customer Perception Measures
  • 9.2: Customer Performance Indicators

Module 10. Results - People Results: 10.1: People Perception Measures

  • 10.1: People Perception Measures
  • 10.2: People Performance Indicators

Module 11. Results - Society Results: 11.1: Society Perception Measures

  • 11.1: Society Perception Measures
  • 11.2: Society Performance Indicators

Module 12. Results - Key Results: 12.1: Key Performance Outcomes, 12.2: Key Performance Indicators

  • 12.1: Key Performance Outcomes
  • 12.2: Key Performance Indicators

Module 13. Implementing the EFQM Excellence Model: 13.4: Managing Change, 13.3: Engaging Stakeholders

  • 13.1: Planning for Implementation
  • 13.2: Building a Business Case
  • 13.3: Engaging Stakeholders
  • 13.4: Managing Change

Module 14. Sustaining Excellence: 14.4: Maintaining Momentum, 14.2: Continuous Improvement

  • 14.1: Embedding a Culture of Excellence
  • 14.2: Continuous Improvement
  • 14.3: Reviewing and Refreshing the Strategy
  • 14.4: Maintaining Momentum
Upon completing this comprehensive course, you will receive a Certificate of Completion issued by The Art of Service, demonstrating your expertise in applying the EFQM Excellence Model for organizational self-assessment.

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