Employee Satisfaction Toolkit

Downloadable Resources, Instant Access

Not sure if this is for you?
Complete this form to get access to the toolkit content
*Required fields
Note: If your timing isn't quite right yet, we'll keep you updated through our newsletter. You can always choose to opt out when you feel the information is no longer relevant to your situation. 

To successfully drive Process Improvement efforts for Enterprise Technology Services to achieve significant financial, operational, Customer Satisfaction, and/or Employee Satisfaction impact.

More Uses of the Employee Satisfaction Toolkit:

  • Drive increasing levels of customer and Employee Satisfaction while improving the efficiency of manpower, materials and Production Processes.

  • Ensure you expand; respond to internal Employee Satisfaction surveys to help you create the most effective environment for your staff.

  • Confirm your organization oversees Employee Satisfaction and guest satisfaction results, and ensures Corrective Action is taken .

  • Guide: design and implement Professional Development programs to address Professional Growth, training needs, Team Building and mentoring to maximize Employee Satisfaction and productivity.

  • Secure that your organization recommends change in benefits offered, especially new benefits aimed at Employee Satisfaction and retention.

  • Identify: recently you recognized for having the highest level of Employee Satisfaction.

  • Create assessments and surveys that measure the success of onboarding initiatives and Employee Satisfaction.

  • Warrant that your business brings issues concerning Employee Satisfaction to the attention of your organization management and Human Resources.

  • Create a Work Environment that promotes teamwork, Performance Feedback, recognition, mutual respect and Employee Satisfaction.

  • Assure your group identifies and communicates opportunities to increase revenues, increase Customer Satisfaction, improve Employee Satisfaction, and drive Operational Efficiency.

  • Control: plan, develop and administer a comprehensive program that promotes a positive work atmosphere resulting in Employee Satisfaction and productivity.

  • Formulate: work closely with head of Learning And Development to identify and run programs to build and sustain Employee Satisfaction and retention.

  • Lead employee relations efforts and help drive a continuous feedback culture to achieve Employee Satisfaction and business goals.

  • Develop strategies and approaches for diagnosing and enhancing your Organizational Design, effectiveness, and Employee Satisfaction across your organizations.

  • Communicate high Service Level expectations consistently to the team to ensure client and Employee Satisfaction and retention.

  • Ensure your organization complies; focuses on maintaining profit margins without compromising guest or Employee Satisfaction.

  • Systematize: consistent with your vision, you constantly strive to improve your Employee Satisfaction.

  • Arrange that your organization utilizes an open door policy and review Employee Satisfaction results to identify and address employee problems or concerns.

  • Warrant that your business strives to continually improve guest and Employee Satisfaction and maximize the Financial Performance of your organization.

  • Confirm your planning strives to ensure guest and Employee Satisfaction and achieve the operating budget.

  • Supervise: work to consistently improve processes and practices to ensure Best Practice in procedures, equipment utilization, efficiency, Cost Reduction and Employee Satisfaction.

  • Confirm your organization ensures organization is maximizing its use of the program towards Employee Satisfaction, attraction and retention.

  • Assure your group develops and implements strategies to achieve Employee Satisfaction Index goals.

  • Assure your operation complies; addresses employee problems and concerns, when appropriate, in order to achieve an improved rate of Employee Satisfaction and performance.

  • Confirm your operation ensures guest and Employee Satisfaction and maximizes the Financial Performance of your organization.

  • Create an environment that supports Employee Satisfaction, improved service and quality.

  • Be certain that your planning participates in Employee Satisfaction surveys for areas of responsibility, monitors trends and implements interventions for the improvement of staff satisfaction.

  • Be certain that your corporation defines a quality roadmap that improves Customer Satisfaction, Employee Satisfaction, and higher Stakeholder Value.

  • Direct: conduct analysis of assigned queues to find opportunities to improve Service Level, cost, and Employee Satisfaction.

  • Evaluate: effectively balancing Employee Satisfaction, Customer Satisfaction and Financial Performance in delivering and supporting your products and services.


Save time, empower your teams and effectively upgrade your processes with access to this practical Employee Satisfaction Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Employee Satisfaction related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Employee Satisfaction specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Employee Satisfaction Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Employee Satisfaction improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What happens if Cost Savings do not materialize?

  2. Do staff qualifications match your project?

  3. What happens when a new employee joins your organization?

  4. Who should make the Employee Satisfaction decisions?

  5. Think about some of the processes you undertake within your organization, which do you own?

  6. Where do ideas that reach policy makers and planners as proposals for Employee Satisfaction strengthening and reform actually originate?

  7. Do several people in different organizational units assist with the Employee Satisfaction process?

  8. What other organizational variables, as reward systems or Communication Systems, affect the performance of this Employee Satisfaction process?

  9. What are the expected Employee Satisfaction results?

  10. Where can you get qualified talent today?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Employee Satisfaction book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Employee Satisfaction self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Employee Satisfaction Self-Assessment and Scorecard you will develop a clear picture of which Employee Satisfaction areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Employee Satisfaction Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Employee Satisfaction projects with the 62 implementation resources:

  • 62 step-by-step Employee Satisfaction Project Management Form Templates covering over 1500 Employee Satisfaction project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Employee Satisfaction project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Employee Satisfaction Project Team have enough people to execute the Employee Satisfaction Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Employee Satisfaction Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Employee Satisfaction Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Employee Satisfaction project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Employee Satisfaction project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Employee Satisfaction project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Employee Satisfaction project with this in-depth Employee Satisfaction Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Employee Satisfaction projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Employee Satisfaction and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Employee Satisfaction investments work better.

This Employee Satisfaction All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.