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ERP Change Management; A Step-by-Step Implementation Guide

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ERP Change Management: A Step-by-Step Implementation Guide



Course Overview

This comprehensive course provides a step-by-step guide to implementing ERP change management in your organization. Participants will learn how to develop a change management strategy, engage stakeholders, and ensure a smooth transition to a new ERP system. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and personalized learning experience
  • Up-to-date and practical information
  • Real-world applications and case studies
  • High-quality content developed by expert instructors
  • Certificate issued by The Art of Service upon completion
  • Flexible learning options, including mobile accessibility
  • User-friendly interface and community-driven discussion forum
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access to course materials
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to ERP Change Management

  • Defining ERP change management
  • Understanding the importance of change management in ERP implementation
  • Overview of the change management process
  • Benefits of effective change management

Module 2: Developing a Change Management Strategy

  • Defining the scope and objectives of the change management strategy
  • Identifying stakeholders and their roles in the change management process
  • Developing a communication plan
  • Creating a training plan
  • Establishing a support structure

Module 3: Engaging Stakeholders

  • Understanding stakeholder needs and concerns
  • Developing a stakeholder engagement plan
  • Communicating with stakeholders
  • Building stakeholder support and commitment
  • Managing stakeholder resistance

Module 4: Change Management Methodologies and Tools

  • Overview of popular change management methodologies (e.g. ADKAR, Prosci)
  • Introduction to change management tools (e.g. templates, software)
  • Using metrics to measure change management success
  • Best practices for change management

Module 5: ERP System Implementation and Integration

  • Understanding the ERP system implementation process
  • Integrating the ERP system with existing systems
  • Configuring the ERP system for optimal performance
  • Testing and quality assurance
  • Go-live planning and execution

Module 6: Training and Support

  • Developing a training plan for end-users
  • Creating training materials and documentation
  • Delivering training sessions
  • Providing ongoing support and maintenance
  • Managing user adoption and feedback

Module 7: Sustaining Change and Measuring Success

  • Reinforcing change and sustaining momentum
  • Measuring the success of the change management effort
  • Evaluating the effectiveness of the ERP system
  • Identifying areas for improvement
  • Planning for future changes and upgrades

Module 8: Case Studies and Best Practices

  • Real-world examples of successful ERP change management implementations
  • Lessons learned and best practices from case studies
  • Panel discussion with industry experts
  • Q&A session

Module 9: Conclusion and Next Steps

  • Summary of key takeaways
  • Final thoughts and recommendations
  • Next steps and action plan
  • Closing remarks


Certificate

Upon completion of the course, participants will receive a certificate issued by The Art of Service, demonstrating their expertise in ERP change management.



Target Audience

This course is designed for professionals involved in ERP implementation, including:

  • Project managers
  • Change management specialists
  • ERP system administrators
  • Business analysts
  • IT professionals
  • End-users


Prerequisites

There are no prerequisites for this course, although prior knowledge of ERP systems and change management principles is recommended.



Course Format

This course is delivered online, with interactive and engaging content, including:

  • Video lectures
  • Quizzes and assessments
  • Discussion forums
  • Hands-on projects and activities
  • Downloadable resources and templates


Duration

This course is self-paced, allowing participants to complete the content at their own pace. The estimated completion time is 40 hours.

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