What is the First 90 Days course about?
A step-by-step implementation guide to building security credibility fast in the first 90 days Each order is checked and updated against the latest insights before delivery. That is why access takes up to 24 hours rather than being instant.
What situation is the First 90 Days for?
Security leaders in regulated SaaS environments waste critical momentum in the first 90 days chasing evidence, coordinating stakeholders, and translating controls into trust, instead of leading from day one.
Who is the First 90 Days course for?
Head of Information Security or CISO in a regulated SaaS business facing rapid onboarding, auditor scrutiny, or growth-driven compliance demands.
Who is the First 90 Days course not for?
This is not for junior analysts, general IT staff, or professionals outside regulated SaaS environments. It’s not for those seeking theoretical compliance frameworks without implementation rigor.
What do you take away from the First 90 Days course?
Land security credibility within 10 business days instead of weeks Automate control evidence collection for ISO 20000 domains Pre-align stakeholders before audit cycles begin Turn compliance artifacts into strategic assets Build a repeatable onboarding playbook for future roles or teams.
What's included with your purchase?
12 modules with 12 chapters each (144 chapters) Downloadable templates and worked examples for every module Hand-built implementation playbook delivered alongside course access 30-day money-back guarantee.
What does the First 90 Days cover on delivery and format?
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access. Time investment: 90 minutes per week for four weeks, or one intensive 6-hour sprint, plus time to implement templates in your environment.
How does this compare to the alternatives?
Unlike generic compliance courses, this program delivers a specific, field-tested implementation path for ISO 20000 in regulated SaaS, focused on speed, credibility, and operational sustainability, not just theory.
Closely related courses: First 90 Days as CISO, AI-Driven Leadership in the First 90 Days.
More answers: what you get with every course, refund policy, all help answers.
A tailored course, built for your situation
First 90 Days: Building Security Credibility in a Regulated SaaS Business
A step-by-step implementation guide to building security credibility fast in the first 90 days
Each order is checked and updated against the latest insights before delivery. That is why access takes up to 24 hours rather than being instant.
The situation this course is for
Security leaders in regulated SaaS environments waste critical momentum in the first 90 days chasing evidence, coordinating stakeholders, and translating controls into trust, instead of leading from day one.
Who this is for
Head of Information Security or CISO in a regulated SaaS business facing rapid onboarding, auditor scrutiny, or growth-driven compliance demands
Who this is not for
This is not for junior analysts, general IT staff, or professionals outside regulated SaaS environments. It’s not for those seeking theoretical compliance frameworks without implementation rigor.
What you walk away with
- Land security credibility within 10 business days instead of weeks
- Automate control evidence collection for ISO 20000 domains
- Pre-align stakeholders before audit cycles begin
- Turn compliance artifacts into strategic assets
- Build a repeatable onboarding playbook for future roles or teams
The 12 modules (with all 144 chapters)
- The psychological window for credibility in new security roles
- Mapping stakeholder expectations in regulated SaaS on day one
- Using ISO 20000 clauses to structure early leadership messaging
- The 48-hour stakeholder touchpoint playbook
- How to run your first security review with authority
- Avoiding overcommitment while demonstrating readiness
- Building trust through precision, not promises
- Creating your first visibility win within 72 hours
- Leveraging existing control maturity for fast wins
- Setting the tone for audit-readiness without panic
- The language of confidence: what top security leaders say first
- Your personal credibility checklist for week one
- Why broad scoping kills early credibility
- Identifying high-impact ISO 20000 domains in SaaS environments
- The 80/20 rule for control selection in regulated sectors
- How to exclude low-risk areas without pushback
- Stakeholder alignment on scope boundaries
- Documenting scope decisions that pass auditor scrutiny
- Avoiding technical debt in early control mapping
- Linking scope to product roadmap and customer commitments
- Using customer contracts to justify exclusions
- The role of legal and procurement in scope validation
- Versioning your scope for future audits
- Common scope pitfalls and how to avoid them
- The lifecycle of evidence in regulated SaaS
- Designing evidence templates that require no rework
- Automating evidence generation from existing systems
- Integrating evidence workflows into engineering pipelines
- Using ServiceNow and Jira for passive evidence capture
- The role of logging and monitoring in evidence readiness
- Validating evidence quality before auditor request
- Ownership models: who provides evidence, who verifies
- Version control and audit trails for evidence artifacts
- How to reduce evidence requests by 70% over time
- Evidence retention policies that scale
- Testing your evidence architecture under stress
- The power map: identifying real decision-makers in compliance
- Mapping stakeholders by influence, not title
- Understanding departmental incentives in regulated SaaS
- How engineering teams really view security requests
- Speaking finance’s language: risk as cost avoidance
- Legal’s hidden compliance triggers
- Product team resistance points and how to bypass them
- Creating win-win alignment on control ownership
- The pre-meeting stakeholder briefing template
- Using data to depersonalize stakeholder asks
- Managing upward: engaging executives without overreach
- Tracking stakeholder sentiment over time
- The difference between control design and operational proof
- Implementing access reviews that actually work
- Automating user provisioning and deprovisioning
- Change management that meets ISO 20000 without slowing release
- Incident response playbooks that satisfy auditors
- Backup and recovery testing with real evidence
- How to demonstrate continuous monitoring
- Third-party risk assessments that scale
- Security awareness programs that pass scrutiny
- Physical security evidence in cloud-native environments
- Business continuity testing without disruption
- Documenting implementation for auditor clarity
- Where automation creates the biggest time savings
- Integrating ISO 20000 checks into CI/CD pipelines
- Automating evidence collection from AWS and Azure
- Using Terraform to enforce control-as-code
- Creating auto-updating SoA (Statement of Applicability)
- Scheduled scans that trigger evidence generation
- Alerting on control drift before audits find it
- Dashboarding control health for leadership visibility
- Automating stakeholder attestations
- Self-service evidence portals for internal teams
- Reducing manual review cycles by 90%
- Maintaining auditability in automated systems
- The audit timeline: key dates and dependencies
- Pre-audit walkthroughs that prevent surprises
- How to prepare teams without inducing fear
- The internal dry run checklist
- Handling auditor requests with confidence
- Responding to findings before they become issues
- The 24-hour response protocol for audit queries
- Using past findings to predict future focus areas
- Coordinating cross-functional audit prep teams
- Maintaining composure under auditor pressure
- Closing findings with evidence, not excuses
- Post-audit review: locking in improvements
- The language of business enablers vs. risk police
- Framing controls as customer trust features
- Presenting security work as revenue protection
- Internal storytelling for compliance progress
- Using metrics that resonate with executives
- Creating visibility without creating noise
- Monthly security updates that get read
- Celebrating compliance wins publicly
- Positioning yourself as a strategic partner
- Handling pushback with data and empathy
- Building alliances across departments
- Maintaining message consistency over time
- The lifecycle of compliance documentation
- Choosing the right tool: Confluence, SharePoint, or custom?
- Version control best practices for policy documents
- Automated document updates from system state
- Ownership models for document maintenance
- Review cycles that don’t get skipped
- Linking documents to evidence and controls
- Creating reader-friendly policies for non-experts
- Handling document access and permissions
- Archiving outdated versions securely
- Searchability and discoverability of key artifacts
- Auditor-friendly document structures
- The body language of security leadership
- Speaking with precision and authority
- Handling tough questions without defensiveness
- Using silence strategically in meetings
- Presenting complex topics simply
- Running effective security committee meetings
- Managing up: influencing without authority
- Delegating without losing control
- Owning mistakes with credibility-preserving language
- Building a reputation for reliability
- The one-page brief that gets read by executives
- Creating your personal leadership brand
- Why activity metrics fail security leaders
- Leading indicators of security credibility
- Time-to-evidence for key controls
- Stakeholder satisfaction with security support
- Reduction in audit findings over time
- Control automation coverage percentage
- Security ticket resolution time
- Employee compliance training completion rates
- Third-party risk closure speed
- Security feedback loop from product teams
- Executive perception surveys
- Benchmarking against peer SaaS companies
- The day-by-day plan for weeks 1, 4
- The week-by-week plan for months 2, 3
- Key milestones for credibility verification
- Weekly review rituals that keep you on track
- Adapting the playbook to your specific SaaS stack
- Onboarding your team into the system
- Handing off artifacts for sustainability
- Versioning and improving the playbook
- Using the playbook in your next role
- Teaching others to replicate your success
- The 30-minute credibility check-in template
- Celebrating the win: closing the 90-day phase
How this maps to your situation
- Onboarding as new security leader
- Preparing for first audit cycle
- Scaling compliance with growth
- Reducing operational burden of compliance
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: 90 minutes per week for four weeks, or one intensive 6-hour sprint, plus time to implement templates in your environment.
How this compares to the alternatives
Unlike generic compliance courses, this program delivers a specific, field-tested implementation path for ISO 20000 in regulated SaaS, focused on speed, credibility, and operational sustainability, not just theory.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.