Is the playbook step-by-step?
Yes. The playbook is sequenced as a working playbook, not a reference manual. Start at module 1 and follow through to a complete worked outcome.
What you get with every course
The course runs in any browser on any device (desktop, tablet, or phone). The whole course can also be exported as a PDF so you have it offline too. Plus a downloadable implementation playbook and a downloadable toolkit (editable spec sheets, decision frameworks, scoring worksheets, checklists) that you keep forever.
About me
I'm Gerard Blokdyk, founder of The Art of Service. I built the courses myself. Over two decades of consulting and publishing across compliance, risk, governance, audit, IT, security, and operations. 100,000+ customers across public sector, Fortune 500, and SME. Every course comes with a 30-day money back guarantee.
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