Internal Control Critical Capabilities

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Look inside the Kanban:

Develop experience assessing the design and operating effectiveness of enterprise or operational risk management programs, and/or entity-level and business process controls for Internal Audit, SOX compliance, System and Organization Control (SOC) reporting, or other risk management, compliance and assurance activities.  


Benefits of the Internal Control Kanban 

2183 Ready to use prioritized Internal Control requirements:

  • What risk management and internal control systems do you currently have in place to identify and control all relevant risks to which your organization may be exposed?
  • Does the charter organization ensure that staff establish and follow cash receipt control procedures with adequate internal controls for all types of cash collections, including fundraising events?
  • Has a description of the main features of the internal control and risk management systems of your organization in relation to the financial reporting process been detailed?
  • How does your organization incorporate the audit process as part of the internal control system of checks and balances?
  • Does the internal audit activity evaluate and contribute to the improvement of your organizations governance, risk management and internal control processes?
  • Do your organizations culture, code of conduct, human resource policies and performance reward systems support the business objectives and risk management and internal control system?
  • How effective is your organizations internal audit process in determining the adequacy of risk control systems and assessing compliance with relevant policy and statutory requirements?
  • Does your organization have adequate and effective measures to monitor internal control in case it has no internal audit function?
  • Has the committee reviewed whether the reports it receives are timely and have the right format and content to ensure its internal control and risk management responsibilities are discharged?
  • Did the results of the peer review indicate that the audit organizations internal quality control system was operating effectively and that applicable auditing standards were being followed?



The Art of Service has identified and prioritized 2183 Internal Control critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.

The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.

This Critical Capabilities Kanban will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.

This Kanban will help you plan and manage your Internal Control roadmap.

  • Transform the data into actionable views for your organization: business data changes, so how you view it should be flexible. Create the perfect view that's right for you.

  • Put your workflows on autopilot: Help your team go faster and focus on what matters by automating your processes. Upload and use the Kanban with your favorite apps and services like Asana, Airtable, Basecamp,, Atlassian, Trello etc.

  • Knock down data silos: Align your teams around a single source of truth with real-time data from different sources. Point. Click. Stay in Sync.

  • Use it's flexible reporting for your unique use case: Whether you're "no-code" or you "know-code", the Kanban is the foundational tool to show what you want to who needs to see it. 


Included in your instant download purchase are the following digital products:

As seen in the Kanban above, the complete 2183 Internal Control critical capabilities and use cases, their prioritization, workflows, tagging and questions.


The download is available as an easy to re-use Excel format, which you can use as is, or import in any management tool of your choice, like, Atlassian, Smartsheet, Power BI, Asana, Airtable etc.


Also included is the Internal Control critical capabilities Book in PDF format covering all the criteria including ideas for (potential) roles to assign the criteria to. Table of contents:

About The Art of Service 

Internal Control Critical Capabilities, Meaningful Metrics And Their Prioritization 


Prioritization Of Requirements 

The Prioritization Categories Are: 

  • Must Have 
  • Should Have 
  • Ought to Have 
  • Might Have 
  • Could Have 

Use In New Product/Service/Process Development  


The Critical Internal Control Capabilities And Their Priorities: 

  • Priority - Must Have # 
  • Priority - Should Have #
  • Priority - Ought to Have # 
  • Priority - Might Have # 
  • Priority - Could Have # 



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