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ISO 17100 Translation Services - Understanding the Requirements for Translation Services Management

$201.00
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What does the ISO 17100 Translation Services - Understanding the Requirements course cover?

ISO 17100 Translation Services - Understanding the Requirements is covered here in 8 modules: Introduction to ISO 17100 and Translation Services Management, Translation Services Management System (TSMS): Key components of a TSMS, Translation Process and Activities: Translation process and workflow and 5 more.

How do you approach ISO 17100 Translation Services - Understanding the Requirements step by step?

The work is sequenced in 8 stages. It starts with Introduction to ISO 17100 and Translation Services Management, moves through Translation Services Management System (TSMS): Key components of a TSMS and Translation Process and Activities: Translation process and workflow, and ends at Auditing and Certification: Audit execution and reporting, Audit planning and preparation.

What is in Module 1 of the ISO 17100 Translation Services - Understanding the Requirements course?

Module 1 is Introduction to ISO 17100 and Translation Services Management. It works through overview of the ISO 17100 standard, definition and scope of translation services, key concepts and principles in translation services management and 1 more. It sets the vocabulary the remaining 7 modules build on.

How is the ISO 17100 Translation Services - Understanding the Requirements course delivered?

The ISO 17100 Translation Services - Understanding the Requirements course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the ISO 17100 Translation Services - Understanding the Requirements course cost?

The ISO 17100 Translation Services - Understanding the Requirements course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

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ISO 17100 Translation Services - Understanding the Requirements for Translation Services Management



Course Overview

This comprehensive course provides an in-depth understanding of the requirements for translation services management as outlined in the ISO 17100 standard. Participants will gain the knowledge and skills necessary to implement and manage translation services that meet the highest standards of quality, accuracy, and customer satisfaction.



Course Objectives

  • Understand the requirements of the ISO 17100 standard for translation services
  • Learn how to implement and manage translation services that meet the standard
  • Gain knowledge of the key concepts, principles, and best practices in translation services management
  • Develop the skills necessary to ensure the quality, accuracy, and customer satisfaction of translation services
  • Prepare for certification as a translation services manager


Course Outline

Module 1: Introduction to ISO 17100 and Translation Services Management

  • Overview of the ISO 17100 standard
  • Definition and scope of translation services
  • Key concepts and principles in translation services management
  • Benefits of implementing the ISO 17100 standard

Module 2. Translation Services Management System (TSMS): Key components of a TSMS

  • Definition and requirements of a TSMS
  • Establishing and implementing a TSMS
  • Key components of a TSMS
  • Roles and responsibilities in a TSMS

Module 3. Translation Process and Activities: Translation process and workflow

  • Translation process and workflow
  • Translation activities and tasks
  • Requirements for translation personnel and resources
  • Quality control and assurance in translation

Module 4. Quality Management in Translation Services: Quality control and assurance procedures

  • Quality management principles and concepts
  • Quality objectives and policies in translation services
  • Quality control and assurance procedures
  • Continuous improvement and monitoring in translation services

Module 5. Customer Satisfaction and Communication: Communication with customers and stakeholders

  • Customer satisfaction and expectations in translation services
  • Communication with customers and stakeholders
  • Requirements for customer feedback and complaints handling
  • Measuring and monitoring customer satisfaction

Module 6. Resource Management and Infrastructure: Personnel and training requirements

  • Resource management in translation services
  • Infrastructure and equipment requirements
  • Personnel and training requirements
  • Information and communication technology (ICT) in translation services

Module 7. Risk Management and Business Continuity: Risk mitigation and control procedures

  • Risk management principles and concepts
  • Identifying and assessing risks in translation services
  • Risk mitigation and control procedures
  • Business continuity planning and management

Module 8. Auditing and Certification: Audit execution and reporting, Audit planning and preparation

  • Auditing principles and concepts
  • Audit planning and preparation
  • Audit execution and reporting
  • Certification and surveillance audits


Course Features

  • Interactive and engaging course content
  • Comprehensive and personalized learning experience
  • Up-to-date and practical knowledge and skills
  • Real-world applications and case studies
  • High-quality content and expert instructors
  • Certification upon completion issued by The Art of Service
  • Flexible learning options and user-friendly interface
  • Mobile-accessible and community-driven
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking


Course Benefits

  • Gain a comprehensive understanding of the ISO 17100 standard and translation services management
  • Develop the skills and knowledge necessary to implement and manage translation services that meet the highest standards of quality, accuracy, and customer satisfaction
  • Prepare for certification as a translation services manager
  • Enhance your career prospects and opportunities in the translation industry
  • Improve your organization's translation services and customer satisfaction
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