What Is Included?
Self-Assessment Toolkit: ISO 20000 Toolkit ($495 value), A fully structured assessment framework with customizable checklists, audit questions, and gap analysis tools to evaluate your organization’s compliance with ISO 20000 standards. Includes implementation guidance and evidence collection templates. Critical Capabilities Dataset: ISO 20000 Critical Capabilities ($249 value), A detailed benchmarking dataset outlining essential capabilities required for effective service management under ISO.
Who Is This Bundle For?
IT Service Managers responsible for aligning service delivery processes with international standards and improving service quality. Compliance Officers tasked with evaluating adherence to ISO 20000 and preparing for internal or external audits. Process Owners overseeing incident, change, or service level management who need actionable insights to close compliance gaps. Consultants and Advisors supporting organizations in ISO 20000 implementation or certification readiness.
How is the ISO 20000 Bundle delivered?
The ISO 20000 Bundle is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. A certificate of completion is issued by The Art of Service when you finish.
How much does the ISO 20000 Bundle cost?
The ISO 20000 Bundle is $616 as a one time payment. There is no subscription and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
More answers: what you get with every course, refund policy, all help answers.
Page updated 2026-10-18.
This comprehensive ISO 20000 Bundle delivers everything you need to evaluate and strengthen your service management practices in one integrated package. Purchasing these resources together saves you $134 compared to buying each item separately, offering immediate value and streamlined access to critical assessment tools. The bundle is designed for professionals seeking a complete, cohesive approach to ISO 20000 readiness.
What Is Included
- Self-Assessment Toolkit: ISO 20000 Toolkit ($495 value) – A fully structured assessment framework with customizable checklists, audit questions, and gap analysis tools to evaluate your organization’s compliance with ISO 20000 standards. Includes implementation guidance and evidence collection templates.
- Critical Capabilities Dataset: ISO 20000 Critical Capabilities ($249 value) – A detailed benchmarking dataset outlining essential capabilities required for effective service management under ISO 20000. Provides capability maturity indicators, performance metrics, and alignment guidance to prioritize improvement initiatives.
Who Is This Bundle For
- IT Service Managers responsible for aligning service delivery processes with international standards and improving service quality.
- Compliance Officers tasked with evaluating adherence to ISO 20000 and preparing for internal or external audits.
- Process Owners overseeing incident, change, or service level management who need actionable insights to close compliance gaps.
- Consultants and Advisors supporting organizations in ISO 20000 implementation or certification readiness.
Why Buy the Bundle
- Save 18% compared to purchasing each product individually—immediate cost efficiency with no compromise on quality.
- Gain a complete assessment ecosystem: combine the Self-Assessment Toolkit with the Critical Capabilities Dataset for deeper analysis and prioritization.
- Ensure alignment between process evaluation and capability development for a unified approach to service management excellence.
- Reduce implementation time by leveraging complementary tools that are designed to work together seamlessly.
Format: All products are digital. Access details are delivered to your email after purchase.