A tailored course, built for your situation
Mastering ISO 22301 for IM Facilities Leaders Under Efficiency Pressure
A proven system to design, automate, and lock down business continuity deliverables so they stop consuming bandwidth and start generating leverage
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Stop letting continuity planning derail your team’s bandwidth and bury your best people in rework.
The situation this course is for
Annual business continuity reporting is a recurring bottleneck for IM Facilities leaders at scale firms. The process typically involves chasing input from 8+ teams, reconciling outdated BIA data, and rewriting narratives under audit pressure. The result: 140+ hours annually wasted on rework, missed opportunities to influence bigger budgets, and leadership perception of facilities teams as cost centers rather than value enablers.
Who this is for
Senior IM Facilities leader at a global services firm under public efficiency scrutiny. Owns continuity planning but lacks formalized, reusable systems. Needs to shift from reactive compliance to proactive value creation.
Who this is not for
This course is not for junior coordinators, IT-only continuity owners, or firms without regulatory reporting obligations. It’s not for teams satisfied with manual, one-off reporting cycles.
What you walk away with
- Produce audit-grade continuity reports in under 6 hours of active work each cycle
- Gain first-mover access to large-scale resilience budgets before they’re assigned
- Establish a documented, repeatable BIA collection and validation process
- Shift from compliance participant to continuity decision influencer
- Position your team as the internal reference for cross-functional resilience planning
The 12 modules (with all 144 chapters)
Module 1. Understanding ISO 22301 Scope in IM Facilities Context
Define the boundaries of business continuity planning specific to IM infrastructure services, avoiding overreach and focusing on mission-critical systems.
12 chapters in this module
- Identifying core IM services subject to continuity requirements
- Mapping interdependencies with network and data center teams
- Setting realistic RTOs and RPOs for hybrid cloud environments
- Excluding non-essential systems from continuity scope
- Aligning with the firm-level resilience standards without duplication
- Documenting scope decisions for audit transparency
- Handling scope changes during M&A or divestiture cycles
- Integrating scope definition into vendor onboarding workflows
- Using existing asset inventories to accelerate scoping
- Avoiding common scope creep from extended enterprise teams
- Stakeholder communication plan for scope decisions
- Template: IM Facilities Continuity Scope Statement v1
Module 2. BIA Collection That Gets Completed on Time
A step-by-step system to collect Business Impact Analysis data from resistant teams without chasing emails or last-minute fills.
12 chapters in this module
- Designing BIA questionnaires for non-technical facilities owners
- Embedding BIA collection into quarterly operational reviews
- Setting expectations with peer managers before survey launch
- Using automated reminders with manager escalation paths
- Validating BIA responses against actual system uptime logs
- Handling incomplete or inaccurate submissions gracefully
- Calculating financial exposure for downtime scenarios
- Prioritizing systems based on customer impact, not just revenue
- Documenting assumptions for auditor review
- Integrating BIA data into risk register updates
- Version control process for BIA revisions
- Template: Automated BIA Follow-Up Sequence
Module 3. Documenting Recovery Strategies for IM Systems
Create actionable, auditable recovery procedures tailored to IM infrastructure with clear ownership and decision triggers.
12 chapters in this module
- Writing recovery steps that field technicians can follow
- Defining clear activation criteria for each recovery plan
- Assigning primary and backup recovery owners per system
- Integrating with existing incident response workflows
- Specifying minimum viable configuration for degraded operation
- Including vendor contact protocols in recovery packages
- Mapping recovery dependencies across teams
- Versioning recovery playbooks for audit trail
- Using diagrams to clarify complex recovery sequences
- Storing recovery documentation in accessible locations
- Testing recovery assumptions quarterly
- Template: IM System Recovery Playbook v1
Module 4. Automating BIA Data Validation
Implement checks that flag outdated or inconsistent BIA submissions before they enter the continuity planning cycle.
12 chapters in this module
- Building automated cross-checks between BIA and CMDB
- Flagging RTO/RPO claims that exceed historical performance
- Validating financial impact numbers against billing data
- Identifying missing systems from BIA submissions
- Creating dashboard views of BIA completeness
- Setting up alerts for outdated BIA entries
- Integrating validation into self-service BIA portal
- Documenting false positive handling process
- Reporting validation metrics to leadership
- Updating validation rules after major system changes
- Training team leads on validation feedback loop
- Template: BIA Data Health Scorecard
Module 5. Designing Resilient IM Architectures
Apply continuity thinking to infrastructure design decisions to reduce recovery complexity and cost.
12 chapters in this module
- Evaluating resilience trade-offs in cloud migration projects
- Specifying redundancy requirements for edge facilities
- Designing for graceful degradation, not just failover
- Incorporating continuity requirements into RFPs
- Using modular design to limit blast radius
- Balancing resilience spend against business impact
- Documenting design decisions for audit purposes
- Engaging with architecture boards early
- Tracking design exceptions and waivers
- Updating resilience posture after major incidents
- Integrating with Capex planning cycles
- Template: IM Resilience Design Review Checklist
Module 6. Building Audit-Ready Continuity Packages
Assemble complete, consistent, and defensible continuity documentation packages that pass review on first submission.
12 chapters in this module
- Structuring the continuity package for auditor navigation
- Including required ISO 22301 clause evidence
- Cross-referencing BIA data to recovery plans
- Documenting management review meetings
- Showing evidence of staff awareness training
- Including third-party dependency assessments
- Demonstrating continuous improvement process
- Formatting documents for accessibility and version control
- Preparing internal review checklist
- Compiling evidence trail for unannounced audits
- Handling auditor follow-up questions
- Template: Continuity Package Submission Checklist
Module 7. Conducting Effective Continuity Testing
Run tests that actually validate recovery capabilities without disrupting operations or creating artificial theatre.
12 chapters in this module
- Choosing test type based on system criticality
- Scheduling tests to avoid conflict with business cycles
- Notifying stakeholders without causing panic
- Designing scenarios that reflect real threat models
- Measuring test success with objective criteria
- Capturing lessons learned in structured format
- Assigning owners for action items
- Documenting test results for auditor review
- Integrating test results into risk register
- Scaling test frequency based on risk profile
- Avoiding test fatigue across teams
- Template: IM Test Scenario Library
Module 8. Managing Third-Party Resilience Dependencies
Assess and monitor vendor resilience capabilities to ensure they meet your continuity requirements.
12 chapters in this module
- Including resilience requirements in vendor contracts
- Assessing vendor BIA and recovery plans
- Validating vendor test results
- Monitoring SLAs for continuity-related breaches
- Managing single points of failure in supply chain
- Developing exit strategies for critical vendors
- Including vendor data in continuity packages
- Coordinating with procurement on vendor selection
- Handling vendor bankruptcies or exclusions
- Documenting dependency risks for leadership
- Updating assessments after vendor changes
- Template: Vendor Resilience Assessment Form
Module 9. Communicating Continuity Value to Leadership
Frame resilience work in financial and strategic terms that resonate with executives under efficiency pressure.
12 chapters in this module
- Translating downtime risk into financial exposure
- Showing ROI of resilience investments
- Positioning continuity as enabler of growth initiatives
- Reporting on risk reduction, not just compliance
- Using benchmarks to demonstrate improvement
- Connecting resilience to customer satisfaction
- Telling stories that illustrate near-misses
- Avoiding fear-based narratives
- Aligning with ESG and sustainability reporting
- Presenting to leadership in business terms
- Handling skepticism about resilience spend
- Template: Executive Resilience Dashboard v1
Module 10. Integrating Continuity with Incident Response
Ensure smooth handoff from incident detection to recovery execution without gaps or confusion.
12 chapters in this module
- Defining activation thresholds for recovery plans
- Integrating with SIEM and alerting platforms
- Clarifying roles during incident escalation
- Documenting decision pathways for plan activation
- Including recovery plan references in incident tickets
- Testing handoff procedures quarterly
- Managing communication during recovery
- Documenting recovery progress for stakeholders
- Conducting post-mortems that improve plans
- Updating plans based on incident lessons
- Integrating with cyber incident response
- Template: Incident to Recovery Handoff Protocol
Module 11. Maintaining Continuity Documentation
Implement a sustainable process for keeping continuity plans accurate and up to date between audits.
12 chapters in this module
- Assigning ownership for plan maintenance
- Scheduling regular review cycles
- Integrating updates into change management process
- Tracking configuration changes that affect recovery
- Updating BIA after major business changes
- Version control and archive process
- Training new staff on plan maintenance
- Auditing documentation completeness quarterly
- Using automation to flag outdated content
- Integrating with asset lifecycle management
- Documenting exceptions and waivers
- Template: Documentation Maintenance Schedule
Module 12. Generating Leverage from Continuity Work
Turn compliance deliverables into strategic assets that secure bigger budgets and better projects.
12 chapters in this module
- Repurposing BIA data for capacity planning
- Using recovery plans to justify resilience investments
- Positioning team as internal subject matter experts
- Contributing to enterprise risk management
- Supporting M&A technical due diligence
- Informing cloud migration prioritization
- Enhancing proposal responses with resilience credentials
- Building cross-functional partnerships
- Creating visibility for high-value projects
- Tracking leverage outcomes quarterly
- Scaling successful approaches to other domains
- Template: Leverage Tracking Dashboard
How this maps to your situation
- Efficiency Pressure at the firm
- IM Facilities leadership in global services firm
- Annual ISO 22301 compliance cycle
- Cross-team coordination challenges in continuity planning
Before vs. after
Before
Spending 140+ hours annually chasing stale BIA data, rewriting reports under audit pressure, and defending compliance spend to skeptical leaders.
After
Producing audit-ready packages in 6 hours, redirecting team focus to high-impact resilience projects, and getting first access to large-scale continuity budgets.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 90 minutes per week for 12 weeks, or bingeable in 3, 4 days for intensive learners.
If nothing changes
Without a proven system, continuity work will remain a reactive, bandwidth-sapping compliance exercise, missing the chance to position your team as a strategic enabler during efficiency-focused cycles.
How this compares to the alternatives
Unlike generic ISO 22301 courses, this is tailored to IM Facilities leaders in services firms under efficiency pressure, focusing on leverage, not just compliance. Unlike consulting projects costing $50k+, it delivers the same system at 0.4% of the price.
Frequently asked
Is this relevant if I'm not directly responsible for ISO 22301?
Yes. If you own IM infrastructure continuity planning, you're already operating in the ISO 22301 domain, even if your firm doesn't formally certify. This course focuses on practical application, not audit politics.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me get promoted?
It's focused on delivering measurable leverage, cleaner outputs, faster cycles, bigger budgets. Those outcomes create the visibility and track record that enable advancement.
$199 one-time. Approximately 90 minutes per week for 12 weeks, or bingeable in 3, 4 days for intensive learners..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours