A tailored course, built for your situation
Mastering ISO 22301 for the firm Infrastructure Architects
Build resilient payment systems that maintain uptime through disruption
Who this is for
Senior IT Architect at a the firm processor responsible for system resilience, infrastructure continuity, and compliance with international standards.
Who this is not for
Junior network engineers, developers without systems-architecture scope, or professionals outside financial infrastructure roles.
What you walk away with
- Own the full business continuity design lifecycle from policy to failover validation
- Produce ISO 22301-aligned documentation that passes auditor scrutiny without revision loops
- Lead incident simulation planning across operations, security, and compliance teams
- Integrate continuity requirements directly into infrastructure-as-code templates
- Become the internal reference for recovery SLAs across regional outages
The 12 modules (with all 144 chapters)
- Defining business continuity in financial transaction environments
- Core components of ISO 22301 compliance for global systems
- How Adyen-level outages shape regulator expectations
- Differentiating disaster recovery from business continuity
- Mapping uptime SLAs to recovery time objectives
- Understanding the role of IT architects in continuity planning
- Global jurisdictional considerations for outage reporting
- Linking system resilience to customer trust metrics
- Overview of audit-ready documentation standards
- Using RTO and RPO in infrastructure design decisions
- Common failure points in payment routing layers
- Building consensus on acceptable downtime thresholds
- Identifying mission-critical payment functions
- Threat modeling for real-time transaction platforms
- Classifying risks by likelihood and business impact
- Integrating threat intelligence into continuity planning
- Assessing third-party processor resilience SLAs
- Mapping data flows across regional boundaries
- Evaluating carrier redundancy for transaction routing
- Quantifying financial exposure per minute of downtime
- Using historical incident data to predict failure modes
- Prioritizing risks with executive stakeholders
- Documenting risk treatment decisions for auditors
- Aligning with NIST CSF where applicable
- Setting business continuity objectives for payment platforms
- Defining recovery time and point objectives per service tier
- Selecting failover models for global redundancy
- Designing multi-region data replication workflows
- Establishing decision thresholds for manual intervention
- Creating escalation paths for executive awareness
- Balancing cost and resilience in architecture choices
- Integrating automated failover triggers
- Developing communication plans for internal teams
- Aligning with PCI DSS requirements during failover
- Documenting strategy approval for audit readiness
- Updating strategy after major system changes
- Scoping BIA to include all payment transaction pathways
- Interviewing stakeholders across operations and finance
- Measuring transaction throughput by region and currency
- Calculating hourly revenue exposure per processing node
- Identifying critical third-party dependencies
- Mapping interdependencies between microservices
- Assessing regulatory reporting impact during outages
- Documenting customer notification obligations
- Prioritizing systems based on BIA results
- Creating visual dependency maps for leadership review
- Updating BIA after system integration events
- Using BIA data to justify resilience investments
- Defining incident severity levels for payment systems
- Establishing 24/7 detection and alerting workflows
- Creating on-call rotation protocols for engineers
- Developing crisis communication templates
- Assigning decision authority during escalation
- Integrating with existing security incident management
- Conducting real-time status updates for leadership
- Documenting incident timelines for post-mortem
- Managing external stakeholder messaging
- Aligning with SOX controls during disruption
- Ensuring SOC 2 compliance during failover
- Training teams on response playbooks
- Structuring continuity plans for technical teams
- Defining roles and responsibilities during outages
- Creating step-by-step recovery runbooks
- Integrating with existing change management systems
- Documenting data restoration procedures
- Establishing communication trees for cross-functional teams
- Linking to vendor support escalation paths
- Incorporating lessons from past incidents
- Maintaining plan currency through version control
- Aligning with ISO 22301 section 8.2 requirements
- Producing summary briefings for leadership
- Storing plans in secure, accessible repositories
- Scheduling tests around transaction volume cycles
- Designing table-top exercises for leadership
- Running technical failover simulations safely
- Measuring test success against recovery objectives
- Involving third-party processors in joint exercises
- Documenting test findings and remediation items
- Reporting test results to compliance teams
- Updating response plans based on test outcomes
- Building executive confidence through realism
- Integrating test results into audit evidence packs
- Avoiding transaction disruption during simulations
- Using automated testing tools for repeatable validation
- Establishing quarterly review cycles for plans
- Tracking system changes that affect continuity
- Updating documentation after infrastructure updates
- Incorporating lessons from real incidents
- Managing plan version control and approvals
- Conducting post-mortem reviews with engineering teams
- Using metrics to drive resilience improvements
- Aligning with ISO 22301 maintenance requirements
- Integrating feedback from test participants
- Auditing plan currency as part of compliance cycles
- Training new team members on current procedures
- Documenting improvement initiatives for auditors
- Mapping controls to ISO 22301 clauses
- Preparing evidence for continuity audits
- Responding to auditor findings on recovery plans
- Demonstrating due care in planning and testing
- Integrating with existing SOC 2 audit processes
- Documenting test participation and results
- Showing leadership engagement in continuity
- Aligning with NIST 800-53 where required
- Handling multi-jurisdictional audit standards
- Creating auditor-ready continuity dashboards
- Reducing findings through proactive documentation
- Maintaining records for regulatory inspections
- Identifying stakeholders in continuity events
- Designing communication workflows by role
- Creating pre-approved messaging templates
- Managing executive briefings during crises
- Coordinating with third-party vendors
- Updating customer support teams on outage status
- Reporting to legal and compliance about breaches
- Using internal collaboration platforms effectively
- Documenting communication decisions
- Aligning with GDPR breach notification timelines
- Measuring communication effectiveness
- Training teams on communication protocols
- Linking continuity planning to change control
- Integrating with IT service management tools
- Aligning with existing incident management
- Incorporating BCP into project lifecycle gates
- Connecting to enterprise risk management
- Using ServiceNow for continuity tracking
- Involving security teams in plan validation
- Coordinating with vendor management processes
- Aligning with ISO 27001 security controls
- Feeding continuity metrics into leadership dashboards
- Ensuring PMO awareness of recovery timelines
- Documenting integration points for auditors
- Compiling all documentation into a single package
- Customizing templates for the firm' environment
- Validating recovery procedures with engineering leads
- Obtaining sign-off from compliance stakeholders
- Delivering playbook to operations and incident teams
- Training key personnel on playbook use
- Scheduling first review cycle
- Integrating with existing knowledge bases
- Measuring adoption across teams
- Establishing ownership for updates
- Creating metrics dashboard for leadership
- Documenting success criteria for future audits
How this maps to your situation
- When continuity planning shifts from advisory to owned
- After audit findings require documented recovery workflows
- When expanding responsibility across global infrastructure
- Before regulatory review of incident response capabilities
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed to be completed over 4-6 weeks with real-world application between modules.
How this compares to the alternatives
Unlike generic ISO 22301 overviews, this course is tailored to the complexities of global payment infrastructure, providing specific examples, templates, and decision frameworks used by leading processors.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.