A tailored course, built for your situation
Mastering ISO 22301 for Medical Field Engineers in Global Health Systems
Expand your operational authority with a structured path to business continuity leadership
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Senior Medical Field Engineer in global medical technology organization, tenured, with hands-on system deployment and maintenance experience, now being asked to contribute to continuity and resilience planning
Who this is not for
Entry-level technicians, administrative staff, or employees outside of operational delivery roles in healthcare technology
What you walk away with
- Own the end-to-end ISO 22301 implementation process for medical imaging systems
- Design business impact analyses tailored to clinical workflow dependencies
- Document formal continuity plans that integrate with enterprise risk frameworks
- Lead vendor and site-level recovery testing without escalation
- Earn formal recognition as continuity owner across multiple system portfolios
The 12 modules (with all 144 chapters)
Module 1. Foundations of ISO 22301 in Medical Technology
Understand how ISO 22301 applies specifically to medical field operations, including regulatory alignment and clinical uptime requirements.
12 chapters in this module
- What ISO 22301 solves in healthcare
- Field engineer as continuity anchor
- Regulatory context: FDA and uptime
- Difference between repair and recovery
- Mapping downtime to patient impact
- Roles in continuity planning
- Why field input wins approval
- Common misconceptions
- Integration with service SLAs
- Global footprint considerations
- Documentation expectations
- First steps checklist
Module 2. Conducting Clinical Business Impact Analysis
Learn to identify critical systems by clinical necessity, not just technical priority, and document justifiable recovery time objectives.
12 chapters in this module
- Defining clinical criticality
- Stakeholder interviews with care teams
- Mapping modalities to workflows
- Recovery time vs. patient safety
- Data retention in imaging systems
- Service contract alignment
- Uptime benchmarks by department
- Downtime cost calculation
- Prioritizing system pairs
- Documentation format ISO-ready
- Validation with operations
- BAI report finalization
Module 3. Designing Field-Ready Continuity Plans
Build continuity plans that reflect real-world field constraints and escalation paths for rapid recovery.
12 chapters in this module
- Plan scope definition
- Inclusion of mobile units
- Vendor coordination triggers
- Spare equipment protocols
- Remote diagnostics integration
- Escalation without delay
- Site-specific annexes
- Language and clarity standards
- Regulatory inspection readiness
- Version control practices
- Review cycle timing
- Approval workflow setup
Module 4. Lead Recovery Testing in Clinical Environments
Design and lead recovery drills that respect patient care schedules while proving plan effectiveness.
12 chapters in this module
- Testing without disruption
- Scheduling around peak use
- Simulation vs. failover
- Roles during test execution
- Documentation of results
- Common failure points
- Vendor participation
- Performance metrics
- Reporting to operations
- Post-test improvement
- Regulator-ready evidence
- Annual test planning
Module 5. Documenting for Audit and Compliance
Produce artefacts that satisfy both internal reviewers and external assessors under ISO 22301 and related standards.
12 chapters in this module
- Audit expectation mapping
- Evidence collection strategy
- Records retention policy
- Document control systems
- Internal review preparation
- Corrective action tracking
- Nonconformance logging
- Management review inputs
- Clause-by-clause alignment
- External auditor prep
- Response protocol
- Post-audit follow-up
Module 6. Integrating with Enterprise Risk Management
Position continuity work within broader organizational risk frameworks to increase visibility and influence.
12 chapters in this module
- Understanding ERM structure
- Risk register integration
- Cross-functional alignment
- Reporting to compliance teams
- Linking to incident response
- Cyber-physical convergence
- Insurance coordination
- Executive summary format
- Risk appetite alignment
- Board-level context
- Continuity KPIs
- Budget justification templates
Module 7. Managing Vendor and Third-Party Dependencies
Define and enforce continuity expectations for vendors supporting medical systems in the field.
12 chapters in this module
- Vendor assessment criteria
- Contractual uptime clauses
- SLA vs. OLA distinction
- Escalation path documentation
- Spare parts availability
- Remote access protocols
- Cybersecurity coordination
- Joint testing requirements
- Performance penalties
- Vendor audit rights
- Multi-vendor integration
- Exit strategy planning
Module 8. Continuity for Mobile and Field-Deployed Units
Adapt ISO 22301 principles to mobile medical units with variable connectivity and deployment cycles.
12 chapters in this module
- Mobile unit risk profile
- Deployment cycle planning
- Connectivity constraints
- Onsite vs. remote recovery
- Staffing variability
- Environmental factors
- Power and network redundancy
- Data synchronization
- Rapid relocation protocols
- Local regulatory variance
- Insurance and liability
- Unit-level business continuity
Module 9. Building Organizational Resilience Culture
Influence peers and leadership to embed continuity thinking beyond formal plans.
12 chapters in this module
- Informal influence tactics
- Post-event debriefs
- Lessons learned sharing
- Near-miss reporting
- Training for non-specialists
- Visual communication tools
- Leadership engagement
- Success story documentation
- Internal recognition
- Knowledge transfer
- Resilience mindset
- Sustaining momentum
Module 10. Implementing Automated Monitoring and Alerts
Integrate technical monitoring into continuity planning to reduce response time and increase system awareness.
12 chapters in this module
- Key system metrics
- Remote monitoring tools
- Alert threshold setting
- Escalation automation
- False positive reduction
- Integration with service desk
- Uptime dashboards
- Trend analysis
- Predictive failure detection
- Cybersecurity alert integration
- Incident triage workflow
- Post-mortem integration
Module 11. Leading Continuity Across Geographies
Scale your approach to manage continuity for systems across regions with different regulatory and operational environments.
12 chapters in this module
- Regional risk differences
- Local regulation mapping
- Language and documentation
- Time zone coordination
- Distributed team leadership
- Centralized vs. local control
- Cultural considerations
- Global audit coordination
- Regional incident response
- Cross-border data flow
- Multi-site testing
- Global reporting structure
Module 12. Sustaining and Improving Continuity Programs
Establish a continuous improvement cycle that keeps plans current and effective over time.
12 chapters in this module
- Review frequency standards
- Change management integration
- Lessons from incidents
- Benchmarking against peers
- Technology refresh planning
- Staff turnover mitigation
- Knowledge retention
- External threat monitoring
- Regulatory change tracking
- Stakeholder feedback
- Performance metrics
- Continuous improvement cycle
How this maps to your situation
- Field engineer leading site-level continuity
- Technical lead on ISO 22301 rollout
- Continuity planning for distributed medical systems
- Vendor-managed recovery coordination
Before vs. after
Before
Continuity tasks managed reactively, with limited documentation and inconsistent follow-through across sites.
After
Formalized, repeatable continuity plans owned end to end, with audit-ready documentation and expanded operational oversight.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed to fit around field schedules with bite-sized, actionable chapters.
If nothing changes
Without a structured approach, continuity efforts remain fragmented, increasing downtime risk and limiting recognition for field-led initiatives.
How this compares to the alternatives
Generic ISO 22301 courses focus on theory or enterprise IT. This course is built specifically for field engineers in medical technology, with real-world examples, clinical context, and implementation paths that work in distributed environments.
Frequently asked
Who is this course for?
Senior Medical Field Engineers in global health technology organizations who are expanding their role into business continuity and resilience planning.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Does this include templates?
Yes, every module includes downloadable templates and worked examples tailored to medical field operations.
$199 one-time. Approximately 3 hours per module, designed to fit around field schedules with bite-sized, actionable chapters..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours