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BCM5794 Mastering ISO 22301 for Product Managers in Critical Infrastructure

$199.00
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A tailored course, built for your situation

Mastering ISO 22301 for Product Managers in Critical Infrastructure

Build a compounding library of audit-ready artefacts and repeatable delivery playbooks

$199 one-time
24-hour access provisioning 30-day money-back guarantee Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.

Who this is for

Product Manager in regulated or critical infrastructure environments with a background in functional and non-functional testing, leading delivery of compliance-adjacent systems

Who this is not for

Junior testers without delivery ownership, consultants focused solely on certification audits, or staff in non-regulated consumer tech

What you walk away with

  • A fully documented, test-validated ISO 22301 control library tailored to product delivery cycles
  • Re-usable templates for Business Impact Analysis, RTO/RPO definitions, and incident response playbooks
  • A personal playbook for mapping product test cases to ISO 22301 clauses
  • Proven artefacts for audit readiness that compound across engagements
  • Clear lineage between functional testing logs and continuity control effectiveness

The 12 modules (with all 144 chapters)

Module 1. Foundations of ISO 22301 in Product Delivery
Establish the link between product lifecycle stages and ISO 22301 compliance requirements. Learn how to frame continuity not as a separate audit task, but as an embedded delivery outcome.
12 chapters in this module
  1. Product role in business continuity
  2. Core clauses of ISO 22301
  3. Lifecycle mapping approach
  4. Integration with testing phases
  5. Defining RTO and RPO
  6. Stakeholder alignment model
  7. Internal audit expectations
  8. Incident scenario design
  9. Control ownership model
  10. Documentation standards
  11. Change management triggers
  12. Maturity self-assessment
Module 2. Business Impact Analysis for Product Systems
Develop a repeatable method for conducting BIA within product development cycles. Use test data and uptime requirements to define criticality without over-engineering.
12 chapters in this module
  1. System criticality tiers
  2. Uptime requirement capture
  3. Dependency mapping
  4. Revenue impact proxies
  5. Customer impact scoring
  6. Downtime simulation design
  7. Data loss tolerance
  8. Third-party service inclusion
  9. Recovery time objectives
  10. Recovery point objectives
  11. Cross-system interfaces
  12. BIA sign-off workflow
Module 3. Designing Test-Validated Continuity Controls
Build continuity controls that pass both functional testing and compliance review. Align test cases with ISO 22301 clauses to create dual-purpose artefacts.
12 chapters in this module
  1. Clause-to-test mapping
  2. Automated control checks
  3. Failover test scenarios
  4. Data replication validation
  5. Test case tagging method
  6. Logging for audit trails
  7. Control effectiveness metrics
  8. Threshold definitions
  9. Rollback validation
  10. Documentation integration
  11. Control ownership
  12. Version control strategy
Module 4. Incident Response Playbooks for Product Teams
Create response workflows that align with development, support, and compliance roles. Use ISTQB testing principles to validate playbook effectiveness.
12 chapters in this module
  1. Role-based escalation paths
  2. Communication tree design
  3. Incident severity levels
  4. Drill scenario templates
  5. Post-mortem integration
  6. Blameless reporting
  7. Cross-team coordination
  8. Toolchain integration
  9. Notification automation
  10. Playbook versioning
  11. Testing frequency
  12. Regulator-readiness check
Module 5. Documentation Architecture for Compounding Reuse
Structure your compliance outputs so they naturally compound across audits, products, and roles. Avoid redundant work by designing for reuse from day one.
12 chapters in this module
  1. Living document model
  2. Version-controlled templates
  3. Clause-specific evidence
  4. Cross-reference indexing
  5. Audit trail design
  6. Retention rules
  7. Access control model
  8. Change logging
  9. Searchable knowledge base
  10. Automated assembly
  11. Stakeholder-specific views
  12. Maintenance workflow
Module 6. Stakeholder Alignment on Continuity Priorities
Lead alignment between engineering, compliance, and operations on continuity decisions. Use product delivery timelines to drive consensus.
12 chapters in this module
  1. RTO/RPO negotiation model
  2. Stakeholder influence map
  3. Risk appetite framing
  4. Cost of delay analysis
  5. Service level expectations
  6. Escalation authority
  7. Decision log maintenance
  8. Conflict resolution protocol
  9. Executive communication
  10. Third-party expectations
  11. Contractual obligations
  12. Reporting cadence
Module 7. Integration with SDLC and DevOps
Embed ISO 22301 requirements into agile planning and CI/CD pipelines. Ensure continuity keeps pace with development velocity.
12 chapters in this module
  1. Sprint planning integration
  2. Backlog prioritisation
  3. Automated compliance checks
  4. Pipeline gating rules
  5. Security and continuity gates
  6. Change approval workflows
  7. Rollback preparedness
  8. Incident linkage
  9. Monitoring integration
  10. Alerting configuration
  11. Drift detection
  12. Policy-as-code approach
Module 8. Audit Readiness and Evidentiary Packaging
Package your product team’s outputs as audit-ready submissions. Reduce evidence collection time by 70% using structured, automated packaging.
12 chapters in this module
  1. Evidence checklist automation
  2. Control mapping tables
  3. Testing logs as proof
  4. Incident drill reports
  5. Management review minutes
  6. Internal audit reports
  7. Corrective action tracking
  8. Gap remediation logs
  9. Third-party attestations
  10. Certification renewal prep
  11. Remote audit readiness
  12. Evidence versioning
Module 9. Vendor and Third-Party Continuity Management
Extend your continuity framework to external providers. Use product delivery contracts to enforce continuity requirements.
12 chapters in this module
  1. Vendor criticality tiering
  2. Contractual SLAs
  3. Continuity clause drafting
  4. Third-party audit rights
  5. Evidence exchange process
  6. Incident coordination
  7. Dependency tracking
  8. Service interruption response
  9. Alternative sourcing plans
  10. Financial impact modelling
  11. Exit strategy planning
  12. Annual review cycle
Module 10. Continuity Metrics That Drive Product Decisions
Translate continuity performance into product KPIs. Use metrics to justify investment, prioritise backlog items, and demonstrate value.
12 chapters in this module
  1. MTTR tracking
  2. Recovery test success rate
  3. Incident frequency
  4. Control gap metrics
  5. Audit finding trends
  6. Downtime cost proxies
  7. User impact scoring
  8. Stakeholder satisfaction
  9. Compliance cost per release
  10. Risk exposure index
  11. Maturity progression
  12. ROI of continuity spend
Module 11. Scaling Continuity Across Product Portfolios
Replicate your ISO 22301 implementation across multiple products efficiently. Use a central control library to maintain consistency.
12 chapters in this module
  1. Control library architecture
  2. Template customisation rules
  3. Product-specific tailoring
  4. Central governance model
  5. Decentralised execution
  6. Consistency audits
  7. Knowledge transfer strategy
  8. Team onboarding
  9. Inter-product dependencies
  10. Shared service considerations
  11. Cross-product incident planning
  12. Scaling playbook
Module 12. Ownership and Evolution of the Continuity Practice
Position yourself as the sustained owner of business continuity within product engineering. Build a practice that outlives team changes and leadership shifts.
12 chapters in this module
  1. Personal ownership model
  2. Succession planning
  3. Mentorship approach
  4. Practice documentation
  5. Feedback integration
  6. Continuous improvement cycle
  7. External benchmarking
  8. Conference engagement
  9. Thought leadership
  10. Internal training delivery
  11. Certification roadmap
  12. Long-term vision

How this maps to your situation

  • New product launch under regulated environment
  • Preparation for ISO 22301 certification audit
  • Response to a recent service disruption
  • Expansion into new geographic region with stricter continuity laws

Before vs. after

Before
Continuity work is fragmented across projects, with repeated effort in evidence collection and inconsistent stakeholder alignment.
After
Each product delivery generates reusable, test-validated artefacts that compound in value across audits, teams, and product lifecycles.

What's included with your purchase

  • 12 modules with 12 chapters each (144 chapters)
  • Downloadable templates and worked examples for every module
  • Hand-built implementation playbook delivered alongside course access
  • 30-day money-back guarantee

Delivery and format

  • Course and learning environment access provisioned within 24 hours of purchase
  • Hand-built implementation playbook delivered alongside course access

Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.

Time investment: Approximately 8, 10 hours total, designed to be completed in focused 20-minute sessions.

If nothing changes
Without a compounding system, continuity work remains disposable, driving up compliance costs and limiting recognition of your leadership contribution.

How this compares to the alternatives

Unlike generic certification prep courses, this program focuses on product delivery integration, reuse, and compounding output, so your work builds influence across compliance, engineering, and leadership.

Frequently asked

Is this course focused on passing an ISO 22301 audit?
It prepares you for audit success, but the focus is on building reusable, test-validated artefacts that compound across products and cycles, not just one-time compliance.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Can I use this if I’m not in a regulated industry?
Yes, especially if your systems require high availability. The compounding library method works in any product environment facing continuity expectations.
$199 one-time. Approximately 8, 10 hours total, designed to be completed in focused 20-minute sessions..

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.

30-day money-back guarantee· 144 chapters· Hand-built playbook included· Account access within 24 hours