A tailored course, built for your situation
Mastering ISO 22301 for Product Managers in Critical Infrastructure
Build a compounding library of audit-ready artefacts and repeatable delivery playbooks
Who this is for
Product Manager in regulated or critical infrastructure environments with a background in functional and non-functional testing, leading delivery of compliance-adjacent systems
Who this is not for
Junior testers without delivery ownership, consultants focused solely on certification audits, or staff in non-regulated consumer tech
What you walk away with
- A fully documented, test-validated ISO 22301 control library tailored to product delivery cycles
- Re-usable templates for Business Impact Analysis, RTO/RPO definitions, and incident response playbooks
- A personal playbook for mapping product test cases to ISO 22301 clauses
- Proven artefacts for audit readiness that compound across engagements
- Clear lineage between functional testing logs and continuity control effectiveness
The 12 modules (with all 144 chapters)
- Product role in business continuity
- Core clauses of ISO 22301
- Lifecycle mapping approach
- Integration with testing phases
- Defining RTO and RPO
- Stakeholder alignment model
- Internal audit expectations
- Incident scenario design
- Control ownership model
- Documentation standards
- Change management triggers
- Maturity self-assessment
- System criticality tiers
- Uptime requirement capture
- Dependency mapping
- Revenue impact proxies
- Customer impact scoring
- Downtime simulation design
- Data loss tolerance
- Third-party service inclusion
- Recovery time objectives
- Recovery point objectives
- Cross-system interfaces
- BIA sign-off workflow
- Clause-to-test mapping
- Automated control checks
- Failover test scenarios
- Data replication validation
- Test case tagging method
- Logging for audit trails
- Control effectiveness metrics
- Threshold definitions
- Rollback validation
- Documentation integration
- Control ownership
- Version control strategy
- Role-based escalation paths
- Communication tree design
- Incident severity levels
- Drill scenario templates
- Post-mortem integration
- Blameless reporting
- Cross-team coordination
- Toolchain integration
- Notification automation
- Playbook versioning
- Testing frequency
- Regulator-readiness check
- Living document model
- Version-controlled templates
- Clause-specific evidence
- Cross-reference indexing
- Audit trail design
- Retention rules
- Access control model
- Change logging
- Searchable knowledge base
- Automated assembly
- Stakeholder-specific views
- Maintenance workflow
- RTO/RPO negotiation model
- Stakeholder influence map
- Risk appetite framing
- Cost of delay analysis
- Service level expectations
- Escalation authority
- Decision log maintenance
- Conflict resolution protocol
- Executive communication
- Third-party expectations
- Contractual obligations
- Reporting cadence
- Sprint planning integration
- Backlog prioritisation
- Automated compliance checks
- Pipeline gating rules
- Security and continuity gates
- Change approval workflows
- Rollback preparedness
- Incident linkage
- Monitoring integration
- Alerting configuration
- Drift detection
- Policy-as-code approach
- Evidence checklist automation
- Control mapping tables
- Testing logs as proof
- Incident drill reports
- Management review minutes
- Internal audit reports
- Corrective action tracking
- Gap remediation logs
- Third-party attestations
- Certification renewal prep
- Remote audit readiness
- Evidence versioning
- Vendor criticality tiering
- Contractual SLAs
- Continuity clause drafting
- Third-party audit rights
- Evidence exchange process
- Incident coordination
- Dependency tracking
- Service interruption response
- Alternative sourcing plans
- Financial impact modelling
- Exit strategy planning
- Annual review cycle
- MTTR tracking
- Recovery test success rate
- Incident frequency
- Control gap metrics
- Audit finding trends
- Downtime cost proxies
- User impact scoring
- Stakeholder satisfaction
- Compliance cost per release
- Risk exposure index
- Maturity progression
- ROI of continuity spend
- Control library architecture
- Template customisation rules
- Product-specific tailoring
- Central governance model
- Decentralised execution
- Consistency audits
- Knowledge transfer strategy
- Team onboarding
- Inter-product dependencies
- Shared service considerations
- Cross-product incident planning
- Scaling playbook
- Personal ownership model
- Succession planning
- Mentorship approach
- Practice documentation
- Feedback integration
- Continuous improvement cycle
- External benchmarking
- Conference engagement
- Thought leadership
- Internal training delivery
- Certification roadmap
- Long-term vision
How this maps to your situation
- New product launch under regulated environment
- Preparation for ISO 22301 certification audit
- Response to a recent service disruption
- Expansion into new geographic region with stricter continuity laws
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 8, 10 hours total, designed to be completed in focused 20-minute sessions.
How this compares to the alternatives
Unlike generic certification prep courses, this program focuses on product delivery integration, reuse, and compounding output, so your work builds influence across compliance, engineering, and leadership.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.