What does the ISO 9001 course cover?
ISO 9001 is covered here in 10 modules: Introduction to ISO 9001: Overview of ISO 9001, Key principles and requirements, Quality Management Principles: Engagement of people, Evidence-based decision making, Quality Management System: Terms and definitions, Scope and applicability and 7 more. The outline lists 52 specific topics, opening with overview of ISO 9001 and closing with maintaining certification.
How do you approach ISO 9001 step by step?
The work is sequenced in 10 stages. It starts with Introduction to ISO 9001: Overview of ISO 9001, Key principles and requirements, moves through Quality Management Principles: Engagement of people, Evidence-based decision making and Quality Management System: Terms and definitions, Scope and applicability, and ends at Implementation and Certification.
What is in Module 1 of the ISO 9001 course?
Module 1 is Introduction to ISO 9001: Overview of ISO 9001, Key principles and requirements. It works through overview of ISO 9001, history and evolution of the standard, key principles and requirements and 1 more. It sets the vocabulary the remaining 9 modules build on.
How is the ISO 9001 course delivered?
The ISO 9001 course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the ISO 9001 course cost?
The ISO 9001 course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: Quality Management in Management Systems for Excellence, Quality Assurance in Management Systems for Excellence, Ship Quality Assurance, Operational Excellence in Integrated Supply Chain.
More answers: what you get with every course, refund policy, all help answers.
ISO 9001: Mastering Quality Management Systems for Business Excellence
Course Overview
This comprehensive course is designed to provide participants with a thorough understanding of the ISO 9001 standard and its application in achieving business excellence. Through interactive and engaging lessons, participants will gain the knowledge and skills necessary to implement and maintain a quality management system that meets the requirements of ISO 9001.Course Objectives
- Understand the principles and requirements of ISO 9001
- Learn how to implement and maintain a quality management system
- Understand the role of leadership and commitment in quality management
- Learn how to identify and address risks and opportunities
- Understand the importance of continuous improvement and customer satisfaction
Course Outline
Module 1. Introduction to ISO 9001: Overview of ISO 9001, Key principles and requirements
- Overview of ISO 9001
- History and evolution of the standard
- Key principles and requirements
- Benefits of implementing ISO 9001
Module 2. Quality Management Principles: Engagement of people, Evidence-based decision making
- Customer focus
- Leadership
- Engagement of people
- Process approach
- Improvement
- Evidence-based decision making
- Relationship management
Module 3. Quality Management System: Terms and definitions, Scope and applicability
- Scope and applicability
- Normative references
- Terms and definitions
- Context of the organization
- Leadership and commitment
- Planning
- Support
- Operation
- Performance evaluation
- Improvement
Module 4. Leadership and Commitment: Establishing the quality policy, Communicating the quality policy
- Leadership and commitment
- Customer focus
- Establishing the quality policy
- Defining roles and responsibilities
- Communicating the quality policy
Module 5. Planning: Quality objectives and plans, Actions to address risks and opportunities
- Actions to address risks and opportunities
- Quality objectives and plans
- Planning of changes
Module 6: Support
- Resources
- Competence
- Awareness
- Communication
- Control of documented information
Module 7. Operation: Operational planning and control, Production and service provision
- Operational planning and control
- Requirements for products and services
- Design and development of products and services
- Control of externally provided processes, products, and services
- Production and service provision
- Release of products and services
- Control of nonconforming outputs
Module 8. Performance Evaluation: Analysis and evaluation
- Monitoring, measurement, analysis, and evaluation
- Customer satisfaction
- Analysis and evaluation
- Internal audit
- Management review
Module 9: Improvement
- General
- Nonconformity and corrective action
- Continual improvement
Module 10: Implementation and Certification
- Implementation of ISO 9001
- Certification process
- Maintaining certification
Course Features
- Interactive and engaging lessons
- Comprehensive and up-to-date content
- Expert instructors
- Certificate upon completion issued by The Art of Service
- Flexible learning
- User-friendly and mobile-accessible platform
- Community-driven discussion forum
- Actionable insights and hands-on projects
- Bite-sized lessons and lifetime access
- Gamification and progress tracking
Course Benefits
- Gain a thorough understanding of ISO 9001 and its application in achieving business excellence
- Develop the skills and knowledge necessary to implement and maintain a quality management system
- Improve customer satisfaction and loyalty
- Enhance organizational performance and efficiency
- Reduce costs and improve profitability
- Demonstrate commitment to quality and excellence