What does the ISO 9001 Mastery course cover?
ISO 9001 Mastery is covered here in 15 modules: Introduction to ISO 9001: Key principles and concepts, Benefits of implementing a QMS, Understanding the Requirements of ISO 9001: Clause 1: Scope, Clause 7: Support, Establishing a Quality Management System: Defining the scope and boundaries of the QMS and 12 more.
How do you approach ISO 9001 Mastery step by step?
The work is sequenced in 15 stages. It starts with introduction to ISO 9001: Key principles and concepts, Benefits of implementing a QMS, moves through Understanding the Requirements of ISO 9001: Clause 1: Scope, Clause 7: Support and Establishing a Quality Management System: Defining the scope and boundaries of the QMS, and ends at Continual Improvement and Innovation: Understanding the concept of.
What is in Module 1 of the ISO 9001 Mastery course?
Module 1 is Introduction to ISO 9001: Key principles and concepts, Benefits of implementing a QMS. It works through overview of the ISO 9001 standard, history and evolution of the standard, key principles and concepts and 1 more. It sets the vocabulary the remaining 14 modules build on.
How is the ISO 9001 Mastery course delivered?
The ISO 9001 Mastery course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the ISO 9001 Mastery course cost?
The ISO 9001 Mastery course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: Robustness Testing in Quality Management Systems, The Lab Manager's Course on Building Robust Quality, ISO 9001, AS9100.
More answers: what you get with every course, refund policy, all help answers.
ISO 9001 Mastery: Implementing a Robust Quality Management System
Course Overview
This comprehensive course is designed to equip participants with the knowledge and skills necessary to implement a robust Quality Management System (QMS) in accordance with the ISO 9001 standard. Upon completion, participants will receive a certificate issued by The Art of Service.Course Features
- Interactive and engaging learning experience
- Comprehensive and up-to-date content
- Personalized learning approach
- Practical and real-world applications
- High-quality content developed by expert instructors
- Certification upon completion
- Flexible learning options
- User-friendly and mobile-accessible platform
- Community-driven learning environment
- Actionable insights and hands-on projects
- Bite-sized lessons for easy learning
- Lifetime access to course materials
- Gamification and progress tracking features
Course Outline
Module 1. Introduction to ISO 9001: Key principles and concepts, Benefits of implementing a QMS
- Overview of the ISO 9001 standard
- History and evolution of the standard
- Key principles and concepts
- Benefits of implementing a QMS
Module 2. Understanding the Requirements of ISO 9001: Clause 1: Scope, Clause 7: Support
- Clause 1: Scope
- Clause 2: Normative References
- Clause 3: Terms and Definitions
- Clause 4: Context of the Organization
- Clause 5: Leadership
- Clause 6: Planning
- Clause 7: Support
- Clause 8: Operation
- Clause 9: Performance Evaluation
- Clause 10: Improvement
Module 3. Establishing a Quality Management System: Defining the scope and boundaries of the QMS
- Defining the scope and boundaries of the QMS
- Establishing the quality policy and objectives
- Defining the organizational structure and responsibilities
- Developing the quality manual and procedures
Module 4. Implementing a Quality Management System: Continuously improving the QMS
- Developing and implementing quality processes
- Establishing and maintaining records
- Conducting internal audits and management review
- Continuously improving the QMS
Module 5. Auditing and Certification: Preparing for an audit, Conducting an internal audit
- Understanding the audit process
- Preparing for an audit
- Conducting an internal audit
- Obtaining certification
- Maintaining certification
Module 6. Continuous Improvement: Understanding the concept of
- Understanding the concept of continuous improvement
- Identifying opportunities for improvement
- Developing and implementing improvement plans
- Measuring and evaluating the effectiveness of improvements
Module 7. Risk Management: Understanding the concept of, Identifying and assessing risks
- Understanding the concept of risk management
- Identifying and assessing risks
- Developing and implementing risk mitigation plans
- Monitoring and reviewing risk management activities
Module 8. Supply Chain Management: Understanding the concept of, Identifying and evaluating suppliers
- Understanding the concept of supply chain management
- Identifying and evaluating suppliers
- Developing and implementing supplier management plans
- Monitoring and reviewing supplier performance
Module 9. Document Control and Record Keeping: Understanding the importance of
- Understanding the importance of document control and record keeping
- Developing and implementing document control procedures
- Establishing and maintaining records
- Controlling and disposing of records
Module 10. Management Review and Internal Audits: Continuously improving the QMS
- Understanding the importance of management review and internal audits
- Conducting management review and internal audits
- Reporting and addressing findings
- Continuously improving the QMS
Module 11. Corrective Action and Preventive Action: Understanding the concept of
- Understanding the concept of corrective action and preventive action
- Identifying and addressing nonconformities
- Developing and implementing corrective action plans
- Developing and implementing preventive action plans
Module 12. Quality Metrics and Performance Evaluation: Collecting and analyzing data
- Understanding the importance of quality metrics and performance evaluation
- Developing and implementing quality metrics
- Collecting and analyzing data
- Evaluating and improving performance
Module 13. Human Resources and Training: Understanding the importance of
- Understanding the importance of human resources and training
- Developing and implementing training programs
- Identifying and addressing training needs
- Evaluating the effectiveness of training
Module 14. Communication and Awareness: Promoting awareness of the QMS, Understanding the importance of
- Understanding the importance of communication and awareness
- Developing and implementing communication plans
- Promoting awareness of the QMS
- Ensuring effective communication
Module 15. Continual Improvement and Innovation: Understanding the concept of
- Understanding the concept of continual improvement and innovation
- Identifying opportunities for improvement and innovation
- Developing and implementing improvement and innovation plans
- Measuring and evaluating the effectiveness of improvements and innovations
Certification
Upon completion of the course, participants will receive a certificate issued by The Art of Service.Target Audience
This course is designed for individuals who are responsible for implementing and maintaining a Quality Management System (QMS) in accordance with the ISO 9001 standard, including:- Quality managers
- Quality engineers
- Auditors
- Management representatives
- Anyone involved in the implementation and maintenance of a QMS