IT Service Catalog Toolkit

Save time, empower your teams and effectively upgrade your processes with access to this practical IT Service Catalog Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any IT Service Catalog related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated IT Service Catalog specific requirements:

STEP 1: Get your bearings

Start with...


• The latest quick edition of the IT Service Catalog Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.


Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…


• Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation


Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which IT Service Catalog improvements can be made.

Examples; 10 of the 999 standard requirements:


1. Do your data consumers have real time access to your data catalog to allow self service and assistance in the discovery of data sets that are relevant to job?
   
   

2. Is the catalog accessible using the various discovery components of the directory service, or is it limited to a particular access protocol?
   
   

3. How deep will be a repository be integrated into the catalog of services, who will take over maintenance and preservation of the repository?
   
   

4. Has a Service Catalog database of existing organization services/urls been created already for the scope of the central portal?
   
   

5. Do you operate as a traditional managed services provider, providing infrastructure to customers external to your organization?
   
   

6. Does the Service Catalog provide views into services, which have vendor involvement, and allow an insight into performance?
   
   

7. Will your organization as the buyer establish a catalog of products/services needs or will you use the suppliers catalog?
   
   

8. Does the app vetting solution or service integrate with enterprise mobile device and app catalog management capabilities?
   
   

9. Which among Service Catalogue contains information on supplies ,prices, point of contact, ordering and request processes?
   
   

10. Does the tool integrate with financial systems to link IT Services in the Catalog to General Ledger and Costing tools?
    
    


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:


• The workbook is the latest in-depth complete edition of the IT Service Catalog book in PDF containing 999 requirements, which criteria correspond to the criteria in...


Your IT Service Catalog self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:


• The Self-Assessment Excel Dashboard; with the IT Service Catalog Self-Assessment and Scorecard you will develop a clear picture of which IT Service Catalog areas need attention, which requirements you should focus on and who will be responsible for them:
  
  


• Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix

• Gives you a professional Dashboard to guide and perform a thorough IT Service Catalog Self-Assessment

• Is secure: Ensures offline data protection of your Self-Assessment results

• Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:



STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage IT Service Catalog projects with the 62 implementation resources:


• 62 step-by-step IT Service Catalog Project Management Form Templates covering over 1500 IT Service Catalog project requirements and success criteria:


Examples; 10 of the check box criteria:


1. Decision Log: At what point in time does loss become unacceptable?
   
   

2. Project Scope Statement: What should you drop in order to add something new?
   
   

3. Activity Cost Estimates: Who & what determines the need for contracted services?
   
   

4. Quality Audit: What are the main things that hinder your ability to do a good job?
   
   

5. Monitoring and Controlling Process Group: How well defined and documented were the IT Service Catalog project management processes you chose to use?
   
   

6. Procurement Audit: Are existing suppliers that have a special right to be consulted being contacted?
   
   

7. Planning Process Group: In which IT Service Catalog project management process group is the detailed IT Service Catalog project budget created?
   
   

8. Cost Estimating Worksheet: Can a trend be established from historical performance data on the selected measure and are the criteria for using trend analysis or forecasting methods met?
   
   

9. Quality Audit: Is your organizational structure established and each positions responsibility defined?
   
   

10. Responsibility Assignment Matrix: Are all elements of indirect expense identified to overhead cost budgets of IT Service Catalog projections?


 
Step-by-step and complete IT Service Catalog Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


• 1.1 IT Service Catalog project Charter

• 1.2 Stakeholder Register

• 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:


• 2.1 IT Service Catalog project Management Plan

• 2.2 Scope Management Plan

• 2.3 Requirements Management Plan

• 2.4 Requirements Documentation

• 2.5 Requirements Traceability Matrix

• 2.6 IT Service Catalog project Scope Statement

• 2.7 Assumption and Constraint Log

• 2.8 Work Breakdown Structure

• 2.9 WBS Dictionary

• 2.10 Schedule Management Plan

• 2.11 Activity List

• 2.12 Activity Attributes

• 2.13 Milestone List

• 2.14 Network Diagram

• 2.15 Activity Resource Requirements

• 2.16 Resource Breakdown Structure

• 2.17 Activity Duration Estimates

• 2.18 Duration Estimating Worksheet

• 2.19 IT Service Catalog project Schedule

• 2.20 Cost Management Plan

• 2.21 Activity Cost Estimates

• 2.22 Cost Estimating Worksheet

• 2.23 Cost Baseline

• 2.24 Quality Management Plan

• 2.25 Quality Metrics

• 2.26 Process Improvement Plan

• 2.27 Responsibility Assignment Matrix

• 2.28 Roles and Responsibilities

• 2.29 Human Resource Management Plan

• 2.30 Communications Management Plan

• 2.31 Risk Management Plan

• 2.32 Risk Register

• 2.33 Probability and Impact Assessment

• 2.34 Probability and Impact Matrix

• 2.35 Risk Data Sheet

• 2.36 Procurement Management Plan

• 2.37 Source Selection Criteria

• 2.38 Stakeholder Management Plan

• 2.39 Change Management Plan


3.0 Executing Process Group:


• 3.1 Team Member Status Report

• 3.2 Change Request

• 3.3 Change Log

• 3.4 Decision Log

• 3.5 Quality Audit

• 3.6 Team Directory

• 3.7 Team Operating Agreement

• 3.8 Team Performance Assessment

• 3.9 Team Member Performance Assessment

• 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:


• 4.1 IT Service Catalog project Performance Report

• 4.2 Variance Analysis

• 4.3 Earned Value Status

• 4.4 Risk Audit

• 4.5 Contractor Status Report

• 4.6 Formal Acceptance


5.0 Closing Process Group:


• 5.1 Procurement Audit

• 5.2 Contract Close-Out

• 5.3 IT Service Catalog project or Phase Close-Out

• 5.4 Lessons Learned


Results

With this Three Step process you will have all the tools you need for any IT Service Catalog project with this in-depth IT Service Catalog Toolkit.

In using the Toolkit you will be better able to:


• Diagnose IT Service Catalog projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

• Implement evidence-based best practice strategies aligned with overall goals

• Integrate recent advances in IT Service Catalog and put process design strategies into practice according to best practice guidelines


Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IT Service Catalog investments work better.

This IT Service Catalog All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.