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IT-Services Country Head of People's Operating-Defence Playbook

$199.00
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A focused course, tailored for you

IT-Services Country Head of People's Operating-Defence Playbook

How a Country Head of People at an IT services firm defends the country function through operating-model restructure.

When IT services firms restructure operating models, country Heads of People read either as overhead the global structure can absorb or as the function the country market cannot operate without.

$199 one-time
Tailored to your situation. Access within 24 hours. 30-day money-back.

Includes a hand-built implementation playbook delivered alongside course access, generated for your specific situation.

Why this course

IT services firms running operating-model restructures reach country-level Heads of People in the same cycle. Heads who continue running 'country HR coverage' without published operating-defence artefacts are read by the deck as overhead. Heads with documented operating-defence artefacts read as the function the country market depends on.

The Heads of People who survive own a country operating-defence narrative with measurable talent and business outcomes, an executive-relationship map across country business-line leaders and regulators, and a quarterly country-state artefact the global CHRO reads first.

The course covers the three artefacts and the 90-day path to operating-defence framing. Plus a hand-built implementation playbook against your real country scope.

What you walk away with

  • A country operating-defence narrative with measurable talent and business outcomes.
  • An executive-relationship map across country business-line leaders and regulators.
  • A quarterly country-state artefact the global CHRO reads first.
  • A clean translation from generic Country Head of People to operating-defence leader.
  • A defensible answer when the restructure asks why the country function survives.
  • A 90-day plan to land the framing.

The 12 modules

Module 1. Reading operating-model restructure for country HR implications
Operating-model restructures at IT services firms reach country-level HR functions in specific phases. The diagnostic for the Country Head of People layer.
Module 2. Generic Country Head vs operating-defence leader
Two structurally different framings.
Module 3. Your country operating-defence narrative
Construct the narrative with measurable talent and business outcomes.
Module 4. Executive-relationship map
Map your relationships across country business-line leaders and regulators.
Module 5. Quarterly country-state artefact for the global CHRO
Format, cadence, content.
Module 6. Working with global function leaders
Country Head work overlaps global HR functions.
Module 7. Country labour law and regulator relationships
Country labour law constrains and shapes country HR.
Module 8. Country talent and culture defence
Country talent and culture are not easily replicated by global structures.
Module 9. Cross-country leverage
Reusable Country Head practices.
Module 10. Scope statement: Country Head of People vs Regional HR Director
Two overlapping seats.
Module 11. Promotion mechanics inside IT services country HR
Internal path.
Module 12. Your 90-day move to operating-defence framing
Day-by-day plan.

How this addresses your situation

Specific modules that map to what you said you are dealing with.

Modules 1 and 2 cover the diagnostic.
Modules 3 to 5 produce the three artefacts.
Modules 6 to 9 cover cross-function cadence, country labour law, talent defence, and leverage.
Modules 10 to 12 cover scope, promotion, and 90-day execution.

What you get with this course

  • The 12-module course delivered as text plus downloadable templates.
  • Templates for the country narrative, the relationship map, and the quarterly artefact.
  • A hand-built implementation playbook generated for your specific country scope.
  • Three worked examples of the quarterly artefact.
  • Scripted talking points for the global CHRO conversation.

What you will have in hand by Day 1, Week 1, Month 1

Day 1: Country narrative scaffold drafted.

Week 1: Narrative v1 written; relationship map v1 drafted.

Month 1: Quarterly artefact landing with global CHRO; Regional HR Director conversation scheduled.

Before and after

Before

You run country HR. The restructure is being discussed.

After

Your country narrative is what the global CHRO opens first. The relationship map is the standard. The quarterly artefact lands above the country Head level. The Regional HR Director conversation is scheduled.

What happens if you do not address this

Operating-model restructures reach country HR within one or two cycles.

Who it is for

For Country Heads of People, Country HRBPs, and senior in-country HR leaders at IT services firms in operating-model restructure.

Who this is NOT for. Junior HR generalists. Heads at non-IT-services firms. Heads at firms with no current restructure.

How it arrives

Text-based course via LMS, plus downloadable templates and the hand-built implementation playbook.

Time investment. Roughly 10 hours of reading and 12 to 16 hours producing your real artefacts.

Why $199 is the right number

Internal IT services country HR training is general. External HR communities cover technique. A senior Regional HR Director mentor would cover maybe four of these 12 modules informally. $199 buys the focused playbook plus the implementation document for your real country scope.

FAQ

Will the global CHRO actually read my country narrative?
Module 3 is built around the format global CHROs read.
What if my country scope is small?
Module 3 covers small-country defensibility.
Why pay for this instead of reading free HR content?
Free content covers technique.
Is Regional HR Director actually open?
Module 11 covers that diagnostic.
What is in the implementation playbook for me specifically?
A draft country narrative; a draft executive-relationship map; a 90-day plan with conversations against the global CHRO.

30-day money-back guarantee. If after a week of working through the materials this is not what you needed, reply to the receipt email and a full refund is processed. No questions, no forms.

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.