Jira Project Management: A Complete Guide
You're under pressure. Projects are slipping, stakeholders are questioning progress, and your team is struggling to stay aligned. You know Jira holds the answer-but right now, it feels like a maze of confusing fields, sluggish workflows, and missed deadlines. You're not alone. Most professionals waste months trying to master Jira through trial and error, only to end up with half-configured boards, inaccurate reporting, and frustrated teams. But what if you could go from overwhelmed to fully in control-in less than 30 days? Jira Project Management: A Complete Guide is your proven path from confusion to command. This is not theoretical fluff. It’s a battle-tested framework used by project leads, scrum masters, and delivery managers to ship faster, report with confidence, and lead teams with precision. One recent learner, Priya M., a Senior Project Coordinator at a global fintech firm, used this course to completely overhaul her team’s release pipeline. Within three weeks, she implemented automated workflows, reduced sprint planning time by 60%, and delivered her first fully traceable, audit-ready project using Jira-earning formal recognition from her CTO. This course isn’t about learning features. It’s about delivering measurable results-on time, on budget, with full visibility. You’ll walk away with a fully structured, board-ready Jira project that aligns with industry best practices and stakeholder expectations. Here’s how this course is structured to help you get there.Course Format & Delivery Details Fully self-paced, with immediate online access. Start the moment you enroll. No waiting for cohorts, no scheduling conflicts. Learn when it works for you-early mornings, late nights, or between meetings. Designed for Real Professionals, Real Results
This is an on-demand course with no fixed dates or mandatory sessions. You control the pace. Most learners complete the full curriculum in 4–6 weeks when investing 5–7 hours per week. Many apply core techniques to live projects within the first 7 days. You gain lifetime access to all materials. Revisit modules anytime. All future updates-new features, evolving best practices, integration guides-are included at no extra cost. This is a permanent asset in your professional toolkit. Accessible Anywhere, on Any Device
Access your course 24/7 from any desktop, tablet, or smartphone. Fully mobile-optimised. Study during your commute, review checklists before stand-ups, or reference templates mid-sprint. Global access. Zero downtime. Direct Instructor Guidance & Support
You’re not learning in isolation. Receive ongoing support through structured guidance, real-world templates, and direct feedback pathways. Every module includes field-tested checklists, configuration benchmarks, and escalation protocols used by certified project leaders. Certificate of Completion – Globally Recognised
Upon finishing, you earn a Certificate of Completion issued by The Art of Service. This credential is trusted by enterprises, validated by hiring managers, and listed on professional profiles across industries. It signals mastery, precision, and operational excellence. Transparent, One-Time Pricing – No Hidden Fees
What you see is exactly what you pay. No surprise charges. No subscription traps. No upsells. The price includes full curriculum access, all supporting materials, certification, and lifetime updates. We accept all major payment methods: Visa, Mastercard, PayPal. Secure processing. Enterprise billing options available. Zero-Risk Enrollment – Satisfied or Refunded
We stand behind the value of this course with an unconditional money-back guarantee. If you complete the first two modules and don’t feel confident in your ability to structure and manage a professional-grade Jira project, request a full refund. No questions asked. After enrollment, you’ll receive a confirmation email. Your access details and welcome guide will be sent separately once your course materials are fully configured-ensuring you begin with a clean, optimised learning environment. This Works Even If…
- You’ve tried Jira before and gave up after confusing setups
- You’re new to project management tools and feel behind your peers
- You work in a highly regulated environment requiring audit trails
- Your team uses a mix of agile and waterfall methodologies
- You need to deliver compliance-ready reports to executives or auditors
Former scrum masters, product owners, and delivery leads have used this exact system to standardise processes across 50+ teams in regulated banking, healthcare, and government environments. If they can implement it under audit pressure, you can too. Our only requirement? That you show up ready to build. Everything else-the structure, the templates, the logic, the authority-is already mapped for you.
Module 1: Foundations of Jira Project Management - Understanding the role of Jira in modern project delivery
- Comparing Jira to other project management tools: strengths and use cases
- Core concepts: issues, projects, workflows, and schemes
- Setting up your Jira environment: cloud vs server considerations
- Best practices for naming conventions and project codes
- Organising teams and departments within Jira
- Understanding licences, user roles, and permissions
- Navigating the Jira dashboard: key components and shortcuts
- Configuring global settings for consistency
- How to structure a project for scalability and reuse
Module 2: Project Creation & Configuration - Choosing the right project type: business, software, or service desk
- Creating a new project from scratch with optimal defaults
- Selecting and customising project templates for maximum impact
- Setting project categories and segmentation strategies
- Defining project leads and default assignees
- Linking projects to portfolios and programmes
- Configuring project avatars and branding elements
- Setting project notification schemes
- Establishing project email addresses and intake rules
- Archiving and retiring projects securely
- Importing legacy project data without duplication
- Using CSV imports for bulk project setup
- Validating project structure before go-live
- Documenting project configuration for audits
- Using sandbox environments for testing
Module 3: Issue Management Mastery - Understanding issue types: tasks, sub-tasks, bugs, stories, epics
- Creating custom issue types for niche workflows
- Setting default issue type schemes per project
- Creating and editing issues with precision
- Using issue templates to accelerate entry
- Linking issues: relates to, duplicates, blocks, is blocked by
- Cloning and splitting issues without losing history
- Setting issue priorities and escalation rules
- Using labels for tagging and filtering across projects
- Adding attachments and inline comments to issues
- Setting due dates and SLA timers on issues
- Using watchers and mention functionality effectively
- Searching for issues using JQL basics
- Exporting issue lists to CSV or Excel
- Configuring issue-level security for sensitive work
- Creating service requests from customer emails
- Setting resolution fields properly for reporting
Module 4: Workflow Design & Automation - Understanding the anatomy of a Jira workflow
- Building a basic workflow from scratch
- Editing existing workflows without breaking history
- Adding statuses: to do, in progress, in review, done
- Configuring transitions and transition conditions
- Adding validators to enforce data entry rules
- Using post functions to auto-update fields
- Creating branching workflows for approvals
- Setting up parallel review paths
- Integrating approval gates with escalation rules
- Using workflow schemes to apply logic across projects
- Drafting workflows in diagramming tools before build
- Testing workflows in draft mode
- Transitioning live workflows safely
- Auditing workflow changes and history
- Automating repetitive actions using triggers
- Setting time-based automation rules
- Auto-assigning issues based on rules
- Escalating overdue tasks automatically
- Creating SLA automation with deadline tracking
Module 5: Custom Fields & Screen Management - Understanding field contexts and scope
- Creating single-line text, multi-line, and number fields
- Using date, datetime, and URL custom fields
- Adding dropdowns, checkboxes, and radio buttons
- Configuring user picker and group picker fields
- Building cascading select lists for hierarchy
- Setting default values for faster entry
- Using calculated fields with script helpers
- Creating screen schemes for different project types
- Designing create, edit, and view screens
- Adding fields to screens in logical order
- Using tabbed screens for complex workflows
- Hiding irrelevant fields based on context
- Using field configurations for visual control
- Sharing custom fields across projects safely
- Deprecating unused fields without data loss
- Documenting field purposes for onboarding
- Enforcing mandatory fields with validation
Module 6: Permission Schemes & Security - Understanding project permissions vs global permissions
- Creating custom permission schemes per project
- Setting browse project, create issue, edit issue rights
- Controlling comment, assign, and change history access
- Managing attachment and worklog permissions
- Restricting deletion and bulk changes
- Linking permission schemes to roles or groups
- Using project roles for dynamic access control
- Setting issue-level security with security schemes
- Creating security levels for confidential issues
- Granting auditor access without full permissions
- Implementing read-only modes for leadership
- Auditing permission changes and access logs
- Best practices for least-privilege access
- Restricting field visibility by role
- Using automation to revoke access on role change
- Integrating with LDAP or SSO providers
- Preparing for GDPR, HIPAA, or SOC 2 compliance
Module 7: Agile Boards & Sprint Management - Creating Scrum and Kanban boards
- Configuring board filters with JQL
- Customising board columns and swimlanes
- Setting quick filters for common views
- Using card colours to visualise priorities or assignees
- Adding estimates and story points to cards
- Configuring estimation fields and time tracking
- Starting and ending sprints effectively
- Backlog grooming: prioritisation and refinement
- Creating sprint goals and capacity planning
- Assigning issues to sprints with precision
- Handling scope changes mid-sprint
- Using burndown charts to track progress
- Reading velocity trends for forecasting
- Generating sprint reports for retrospectives
- Archiving completed sprints cleanly
- Rolling over incomplete issues responsibly
- Setting up multiple boards for the same project
- Using swimlanes for team or component grouping
- Managing cross-team dependencies on boards
Module 8: Advanced JQL & Search Mastery - Writing basic JQL queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, IS, IS NOT
- Filtering by date ranges and relative time
- Combining conditions with AND, OR, NOT
- Ordering results by priority, updated date, or rank
- Saving and sharing filters with teams
- Creating favourite filters for daily use
- Using JQL in board filters and dashboards
- Searching across projects with global filters
- Filtering by components, versions, and labels
- Finding unassigned or overdue issues
- Locating issues without estimates or due dates
- Building complex filters for audit readiness
- Using subqueries with issueFunction
- Finding issues in specific epics or sprints
- Locating duplicate or stale issues
- Exporting filtered results securely
- Using JQL in automation triggers
- Validating filter logic before deployment
- Documenting key filters for team onboarding
Module 9: Dashboards & Reporting - Creating project-specific dashboards
- Adding gadgets: pie charts, group by, activity streams
- Configuring pie charts by assignee, priority, status
- Using two-dimensional charts for cross analysis
- Setting up filter results gadgets for live updates
- Adding weather reports and news feeds
- Inserting web links and documentation panels
- Sharing dashboards with stakeholders
- Setting view permissions for dashboards
- Creating executive dashboards: KPIs and delivery health
- Building team dashboards for daily stand-ups
- Using SLA timer and time in status reports
- Generating created vs resolved issue charts
- Tracking first response time for service desks
- Reporting on resolution time and ticket volume
- Measuring team velocity and sprint burndown
- Exporting reports to PDF or image
- Scheduling automated report deliveries
- Using advanced two-dimensional filters for insights
- Setting up uptime and availability dashboards
Module 10: Integrations & Ecosystem - Connecting Jira to Confluence for documentation
- Linking issues to Confluence pages and spaces
- Embedding Jira reports in Confluence
- Integrating with Bitbucket for code linkage
- Viewing pull requests and commits in Jira
- Linking commits to issues automatically
- Setting up webhooks for external systems
- Connecting to Slack for real-time alerts
- Configuring notification triggers in Slack
- Using Trello for lightweight planning synced to Jira
- Integrating with Microsoft Teams
- Exporting data to Excel and Power BI
- Using REST APIs for custom integrations
- Generating API tokens securely
- Calling Jira endpoints for data retrieval
- Synchronising with Google Calendar for deadlines
- Using automation tools like Zapier or Make
- Automating ticket creation from emails
- Integrating with CI/CD pipelines
- Setting up DevOps visibility across teams
Module 11: Version & Release Management - Creating versions for software releases
- Setting version names, start dates, and release dates
- Marking versions as released or archived
- Linking issues to specific versions
- Using fixVersion and affectsVersion fields
- Generating version release notes automatically
- Exporting version reports for stakeholders
- Tracking unresolved issues in upcoming versions
- Rolling over issues to future versions
- Using version hierarchies for major releases
- Planning backward compatibility flags
- Linking versions to change requests
- Managing hotfix and patch versions
- Reporting on version velocity and delay trends
- Mapping versions to customer SLAs
- Using versions in dashboards and filters
- Deprecating old versions safely
- Archiving version data without deletion
- Generating audit trails for version history
- Validating version readiness before deployment
Module 12: Epics, Themes & Portfolio Planning - Creating and structuring epics for large initiatives
- Linking stories and tasks to parent epics
- Using epic colours and labels for visibility
- Generating epic burndown charts
- Tracking epic progress across sprints
- Setting epic owners and accountability
- Using themes to group related epics
- Mapping themes to business objectives
- Creating roadmap views for leadership
- Using Jira Portfolio for advanced planning
- Setting strategic goals and timelines
- Aligning team capacity with roadmap demands
- Forecasting delivery dates with confidence
- Managing dependencies between epics
- Resolving resource conflicts across teams
- Simulating different release scenarios
- Generating portfolio status reports
- Presenting roadmap updates to executives
- Using colour coding for risk and progress
- Integrating portfolio data with dashboards
Module 13: Time Tracking & Worklogs - Enabling time tracking in project settings
- Setting original estimate and remaining time
- Logging work on issues with start and end times
- Using worklogs to record daily contributions
- Approving worklogs for compliance
- Viewing time logged by team members
- Generating time reports by user or issue
- Exporting worklogs to finance or billing systems
- Setting billable vs non-billable time
- Using time data in sprint retrospectives
- Forecasting project completion based on velocity
- Identifying over-allocated or underutilised resources
- Setting default time tracking units
- Validating time entries against due dates
- Integrating with calendar tools for auto-logging
- Using time tracking in client project billing
- Reconciling estimated vs actual effort
- Generating audit-ready time reports
- Automating time summaries by week
- Hiding time data for non-billable projects
Module 14: Quality Assurance & Testing Workflows - Configuring Jira for QA and testing lifecycle
- Creating test case, test execution, and bug issue types
- Linking test cases to requirements and epics
- Using Zephyr or Xray via native integrations
- Recording test cycles and execution status
- Tracking pass/fail rates by build
- Linking bugs to failed test cases
- Setting up automated regression tracking
- Integrating with CI/CD test reports
- Using labels for test environments
- Generating QA health dashboards
- Reporting on defect density and escape rate
- Creating release readiness checklists
- Validating test coverage before deployment
- Assigning test ownership and accountability
- Using automation to reopen failed tests
- Setting SLAs for bug resolution
- Tracking critical bugs by severity
- Generating audit trails for compliance testing
- Exporting test reports for regulators
Module 15: Advanced Automation & Best Practices - Creating automation rules for recurring tasks
- Using triggers: issue created, status changed, due date near
- Setting conditions to limit rule scope
- Adding actions: assign, comment, transition, notify
- Chaining multiple actions in one rule
- Scheduling time-based automations
- Creating issue SLA escalation rules
- Automating sprint cleanup after closure
- Generating weekly status digest emails
- Auto-resolving duplicates on creation
- Escalating high-priority issues after 2 hours
- Assigning issues based on component ownership
- Creating follow-up tasks automatically
- Archiving low-activity projects after 90 days
- Using smart values for dynamic content
- Testing automation rules in dry-run mode
- Monitoring rule performance and errors
- Documenting automation logic for handover
- Importing and exporting rule templates
- Following Jira automation best practices
Module 16: Real-World Project Lab - Step 1: Define project scope and stakeholders
- Step 2: Select project type and template
- Step 3: Set up project with naming standards
- Step 4: Configure workflow for delivery lifecycle
- Step 5: Design issue types and custom fields
- Step 6: Build screen schemes and layouts
- Step 7: Set permission and security schemes
- Step 8: Create custom filters and dashboards
- Step 9: Populate backlog with sample issues
- Step 10: Initiate first sprint with team roles
- Step 11: Run a simulated sprint review
- Step 12: Generate status reports and insights
- Step 13: Automate key processes
- Step 14: Conduct audit readiness check
- Step 15: Package project for handover
- Step 16: Present board-ready deliverables
- Step 17: Export documentation for stakeholder review
- Step 18: Validate compliance with industry standards
- Step 19: Submit for certification assessment
- Step 20: Receive feedback and finalise
Module 17: Certification & Next Steps - Preparing your final project for submission
- Validating configuration against best practice checklist
- Ensuring all components meet certification criteria
- Submitting your work for review
- Receiving structured feedback from expert assessors
- Updating based on assessment notes
- Earning your Certificate of Completion
- Adding credential to LinkedIn and resume
- Sharing digital badge with stakeholders
- Accessing alumni resources and templates
- Joining the certified professionals network
- Receiving updates on new Jira features
- Accessing advanced playbooks and case studies
- Invitations to exclusive industry roundtables
- Using your certification in job applications
- Leveraging credential in performance reviews
- Negotiating raises or promotions with proof
- Transitioning into senior project roles
- Pursuing Atlassian certifications with confidence
- Teaching Jira best practices within your team
- Understanding the role of Jira in modern project delivery
- Comparing Jira to other project management tools: strengths and use cases
- Core concepts: issues, projects, workflows, and schemes
- Setting up your Jira environment: cloud vs server considerations
- Best practices for naming conventions and project codes
- Organising teams and departments within Jira
- Understanding licences, user roles, and permissions
- Navigating the Jira dashboard: key components and shortcuts
- Configuring global settings for consistency
- How to structure a project for scalability and reuse
Module 2: Project Creation & Configuration - Choosing the right project type: business, software, or service desk
- Creating a new project from scratch with optimal defaults
- Selecting and customising project templates for maximum impact
- Setting project categories and segmentation strategies
- Defining project leads and default assignees
- Linking projects to portfolios and programmes
- Configuring project avatars and branding elements
- Setting project notification schemes
- Establishing project email addresses and intake rules
- Archiving and retiring projects securely
- Importing legacy project data without duplication
- Using CSV imports for bulk project setup
- Validating project structure before go-live
- Documenting project configuration for audits
- Using sandbox environments for testing
Module 3: Issue Management Mastery - Understanding issue types: tasks, sub-tasks, bugs, stories, epics
- Creating custom issue types for niche workflows
- Setting default issue type schemes per project
- Creating and editing issues with precision
- Using issue templates to accelerate entry
- Linking issues: relates to, duplicates, blocks, is blocked by
- Cloning and splitting issues without losing history
- Setting issue priorities and escalation rules
- Using labels for tagging and filtering across projects
- Adding attachments and inline comments to issues
- Setting due dates and SLA timers on issues
- Using watchers and mention functionality effectively
- Searching for issues using JQL basics
- Exporting issue lists to CSV or Excel
- Configuring issue-level security for sensitive work
- Creating service requests from customer emails
- Setting resolution fields properly for reporting
Module 4: Workflow Design & Automation - Understanding the anatomy of a Jira workflow
- Building a basic workflow from scratch
- Editing existing workflows without breaking history
- Adding statuses: to do, in progress, in review, done
- Configuring transitions and transition conditions
- Adding validators to enforce data entry rules
- Using post functions to auto-update fields
- Creating branching workflows for approvals
- Setting up parallel review paths
- Integrating approval gates with escalation rules
- Using workflow schemes to apply logic across projects
- Drafting workflows in diagramming tools before build
- Testing workflows in draft mode
- Transitioning live workflows safely
- Auditing workflow changes and history
- Automating repetitive actions using triggers
- Setting time-based automation rules
- Auto-assigning issues based on rules
- Escalating overdue tasks automatically
- Creating SLA automation with deadline tracking
Module 5: Custom Fields & Screen Management - Understanding field contexts and scope
- Creating single-line text, multi-line, and number fields
- Using date, datetime, and URL custom fields
- Adding dropdowns, checkboxes, and radio buttons
- Configuring user picker and group picker fields
- Building cascading select lists for hierarchy
- Setting default values for faster entry
- Using calculated fields with script helpers
- Creating screen schemes for different project types
- Designing create, edit, and view screens
- Adding fields to screens in logical order
- Using tabbed screens for complex workflows
- Hiding irrelevant fields based on context
- Using field configurations for visual control
- Sharing custom fields across projects safely
- Deprecating unused fields without data loss
- Documenting field purposes for onboarding
- Enforcing mandatory fields with validation
Module 6: Permission Schemes & Security - Understanding project permissions vs global permissions
- Creating custom permission schemes per project
- Setting browse project, create issue, edit issue rights
- Controlling comment, assign, and change history access
- Managing attachment and worklog permissions
- Restricting deletion and bulk changes
- Linking permission schemes to roles or groups
- Using project roles for dynamic access control
- Setting issue-level security with security schemes
- Creating security levels for confidential issues
- Granting auditor access without full permissions
- Implementing read-only modes for leadership
- Auditing permission changes and access logs
- Best practices for least-privilege access
- Restricting field visibility by role
- Using automation to revoke access on role change
- Integrating with LDAP or SSO providers
- Preparing for GDPR, HIPAA, or SOC 2 compliance
Module 7: Agile Boards & Sprint Management - Creating Scrum and Kanban boards
- Configuring board filters with JQL
- Customising board columns and swimlanes
- Setting quick filters for common views
- Using card colours to visualise priorities or assignees
- Adding estimates and story points to cards
- Configuring estimation fields and time tracking
- Starting and ending sprints effectively
- Backlog grooming: prioritisation and refinement
- Creating sprint goals and capacity planning
- Assigning issues to sprints with precision
- Handling scope changes mid-sprint
- Using burndown charts to track progress
- Reading velocity trends for forecasting
- Generating sprint reports for retrospectives
- Archiving completed sprints cleanly
- Rolling over incomplete issues responsibly
- Setting up multiple boards for the same project
- Using swimlanes for team or component grouping
- Managing cross-team dependencies on boards
Module 8: Advanced JQL & Search Mastery - Writing basic JQL queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, IS, IS NOT
- Filtering by date ranges and relative time
- Combining conditions with AND, OR, NOT
- Ordering results by priority, updated date, or rank
- Saving and sharing filters with teams
- Creating favourite filters for daily use
- Using JQL in board filters and dashboards
- Searching across projects with global filters
- Filtering by components, versions, and labels
- Finding unassigned or overdue issues
- Locating issues without estimates or due dates
- Building complex filters for audit readiness
- Using subqueries with issueFunction
- Finding issues in specific epics or sprints
- Locating duplicate or stale issues
- Exporting filtered results securely
- Using JQL in automation triggers
- Validating filter logic before deployment
- Documenting key filters for team onboarding
Module 9: Dashboards & Reporting - Creating project-specific dashboards
- Adding gadgets: pie charts, group by, activity streams
- Configuring pie charts by assignee, priority, status
- Using two-dimensional charts for cross analysis
- Setting up filter results gadgets for live updates
- Adding weather reports and news feeds
- Inserting web links and documentation panels
- Sharing dashboards with stakeholders
- Setting view permissions for dashboards
- Creating executive dashboards: KPIs and delivery health
- Building team dashboards for daily stand-ups
- Using SLA timer and time in status reports
- Generating created vs resolved issue charts
- Tracking first response time for service desks
- Reporting on resolution time and ticket volume
- Measuring team velocity and sprint burndown
- Exporting reports to PDF or image
- Scheduling automated report deliveries
- Using advanced two-dimensional filters for insights
- Setting up uptime and availability dashboards
Module 10: Integrations & Ecosystem - Connecting Jira to Confluence for documentation
- Linking issues to Confluence pages and spaces
- Embedding Jira reports in Confluence
- Integrating with Bitbucket for code linkage
- Viewing pull requests and commits in Jira
- Linking commits to issues automatically
- Setting up webhooks for external systems
- Connecting to Slack for real-time alerts
- Configuring notification triggers in Slack
- Using Trello for lightweight planning synced to Jira
- Integrating with Microsoft Teams
- Exporting data to Excel and Power BI
- Using REST APIs for custom integrations
- Generating API tokens securely
- Calling Jira endpoints for data retrieval
- Synchronising with Google Calendar for deadlines
- Using automation tools like Zapier or Make
- Automating ticket creation from emails
- Integrating with CI/CD pipelines
- Setting up DevOps visibility across teams
Module 11: Version & Release Management - Creating versions for software releases
- Setting version names, start dates, and release dates
- Marking versions as released or archived
- Linking issues to specific versions
- Using fixVersion and affectsVersion fields
- Generating version release notes automatically
- Exporting version reports for stakeholders
- Tracking unresolved issues in upcoming versions
- Rolling over issues to future versions
- Using version hierarchies for major releases
- Planning backward compatibility flags
- Linking versions to change requests
- Managing hotfix and patch versions
- Reporting on version velocity and delay trends
- Mapping versions to customer SLAs
- Using versions in dashboards and filters
- Deprecating old versions safely
- Archiving version data without deletion
- Generating audit trails for version history
- Validating version readiness before deployment
Module 12: Epics, Themes & Portfolio Planning - Creating and structuring epics for large initiatives
- Linking stories and tasks to parent epics
- Using epic colours and labels for visibility
- Generating epic burndown charts
- Tracking epic progress across sprints
- Setting epic owners and accountability
- Using themes to group related epics
- Mapping themes to business objectives
- Creating roadmap views for leadership
- Using Jira Portfolio for advanced planning
- Setting strategic goals and timelines
- Aligning team capacity with roadmap demands
- Forecasting delivery dates with confidence
- Managing dependencies between epics
- Resolving resource conflicts across teams
- Simulating different release scenarios
- Generating portfolio status reports
- Presenting roadmap updates to executives
- Using colour coding for risk and progress
- Integrating portfolio data with dashboards
Module 13: Time Tracking & Worklogs - Enabling time tracking in project settings
- Setting original estimate and remaining time
- Logging work on issues with start and end times
- Using worklogs to record daily contributions
- Approving worklogs for compliance
- Viewing time logged by team members
- Generating time reports by user or issue
- Exporting worklogs to finance or billing systems
- Setting billable vs non-billable time
- Using time data in sprint retrospectives
- Forecasting project completion based on velocity
- Identifying over-allocated or underutilised resources
- Setting default time tracking units
- Validating time entries against due dates
- Integrating with calendar tools for auto-logging
- Using time tracking in client project billing
- Reconciling estimated vs actual effort
- Generating audit-ready time reports
- Automating time summaries by week
- Hiding time data for non-billable projects
Module 14: Quality Assurance & Testing Workflows - Configuring Jira for QA and testing lifecycle
- Creating test case, test execution, and bug issue types
- Linking test cases to requirements and epics
- Using Zephyr or Xray via native integrations
- Recording test cycles and execution status
- Tracking pass/fail rates by build
- Linking bugs to failed test cases
- Setting up automated regression tracking
- Integrating with CI/CD test reports
- Using labels for test environments
- Generating QA health dashboards
- Reporting on defect density and escape rate
- Creating release readiness checklists
- Validating test coverage before deployment
- Assigning test ownership and accountability
- Using automation to reopen failed tests
- Setting SLAs for bug resolution
- Tracking critical bugs by severity
- Generating audit trails for compliance testing
- Exporting test reports for regulators
Module 15: Advanced Automation & Best Practices - Creating automation rules for recurring tasks
- Using triggers: issue created, status changed, due date near
- Setting conditions to limit rule scope
- Adding actions: assign, comment, transition, notify
- Chaining multiple actions in one rule
- Scheduling time-based automations
- Creating issue SLA escalation rules
- Automating sprint cleanup after closure
- Generating weekly status digest emails
- Auto-resolving duplicates on creation
- Escalating high-priority issues after 2 hours
- Assigning issues based on component ownership
- Creating follow-up tasks automatically
- Archiving low-activity projects after 90 days
- Using smart values for dynamic content
- Testing automation rules in dry-run mode
- Monitoring rule performance and errors
- Documenting automation logic for handover
- Importing and exporting rule templates
- Following Jira automation best practices
Module 16: Real-World Project Lab - Step 1: Define project scope and stakeholders
- Step 2: Select project type and template
- Step 3: Set up project with naming standards
- Step 4: Configure workflow for delivery lifecycle
- Step 5: Design issue types and custom fields
- Step 6: Build screen schemes and layouts
- Step 7: Set permission and security schemes
- Step 8: Create custom filters and dashboards
- Step 9: Populate backlog with sample issues
- Step 10: Initiate first sprint with team roles
- Step 11: Run a simulated sprint review
- Step 12: Generate status reports and insights
- Step 13: Automate key processes
- Step 14: Conduct audit readiness check
- Step 15: Package project for handover
- Step 16: Present board-ready deliverables
- Step 17: Export documentation for stakeholder review
- Step 18: Validate compliance with industry standards
- Step 19: Submit for certification assessment
- Step 20: Receive feedback and finalise
Module 17: Certification & Next Steps - Preparing your final project for submission
- Validating configuration against best practice checklist
- Ensuring all components meet certification criteria
- Submitting your work for review
- Receiving structured feedback from expert assessors
- Updating based on assessment notes
- Earning your Certificate of Completion
- Adding credential to LinkedIn and resume
- Sharing digital badge with stakeholders
- Accessing alumni resources and templates
- Joining the certified professionals network
- Receiving updates on new Jira features
- Accessing advanced playbooks and case studies
- Invitations to exclusive industry roundtables
- Using your certification in job applications
- Leveraging credential in performance reviews
- Negotiating raises or promotions with proof
- Transitioning into senior project roles
- Pursuing Atlassian certifications with confidence
- Teaching Jira best practices within your team
- Understanding issue types: tasks, sub-tasks, bugs, stories, epics
- Creating custom issue types for niche workflows
- Setting default issue type schemes per project
- Creating and editing issues with precision
- Using issue templates to accelerate entry
- Linking issues: relates to, duplicates, blocks, is blocked by
- Cloning and splitting issues without losing history
- Setting issue priorities and escalation rules
- Using labels for tagging and filtering across projects
- Adding attachments and inline comments to issues
- Setting due dates and SLA timers on issues
- Using watchers and mention functionality effectively
- Searching for issues using JQL basics
- Exporting issue lists to CSV or Excel
- Configuring issue-level security for sensitive work
- Creating service requests from customer emails
- Setting resolution fields properly for reporting
Module 4: Workflow Design & Automation - Understanding the anatomy of a Jira workflow
- Building a basic workflow from scratch
- Editing existing workflows without breaking history
- Adding statuses: to do, in progress, in review, done
- Configuring transitions and transition conditions
- Adding validators to enforce data entry rules
- Using post functions to auto-update fields
- Creating branching workflows for approvals
- Setting up parallel review paths
- Integrating approval gates with escalation rules
- Using workflow schemes to apply logic across projects
- Drafting workflows in diagramming tools before build
- Testing workflows in draft mode
- Transitioning live workflows safely
- Auditing workflow changes and history
- Automating repetitive actions using triggers
- Setting time-based automation rules
- Auto-assigning issues based on rules
- Escalating overdue tasks automatically
- Creating SLA automation with deadline tracking
Module 5: Custom Fields & Screen Management - Understanding field contexts and scope
- Creating single-line text, multi-line, and number fields
- Using date, datetime, and URL custom fields
- Adding dropdowns, checkboxes, and radio buttons
- Configuring user picker and group picker fields
- Building cascading select lists for hierarchy
- Setting default values for faster entry
- Using calculated fields with script helpers
- Creating screen schemes for different project types
- Designing create, edit, and view screens
- Adding fields to screens in logical order
- Using tabbed screens for complex workflows
- Hiding irrelevant fields based on context
- Using field configurations for visual control
- Sharing custom fields across projects safely
- Deprecating unused fields without data loss
- Documenting field purposes for onboarding
- Enforcing mandatory fields with validation
Module 6: Permission Schemes & Security - Understanding project permissions vs global permissions
- Creating custom permission schemes per project
- Setting browse project, create issue, edit issue rights
- Controlling comment, assign, and change history access
- Managing attachment and worklog permissions
- Restricting deletion and bulk changes
- Linking permission schemes to roles or groups
- Using project roles for dynamic access control
- Setting issue-level security with security schemes
- Creating security levels for confidential issues
- Granting auditor access without full permissions
- Implementing read-only modes for leadership
- Auditing permission changes and access logs
- Best practices for least-privilege access
- Restricting field visibility by role
- Using automation to revoke access on role change
- Integrating with LDAP or SSO providers
- Preparing for GDPR, HIPAA, or SOC 2 compliance
Module 7: Agile Boards & Sprint Management - Creating Scrum and Kanban boards
- Configuring board filters with JQL
- Customising board columns and swimlanes
- Setting quick filters for common views
- Using card colours to visualise priorities or assignees
- Adding estimates and story points to cards
- Configuring estimation fields and time tracking
- Starting and ending sprints effectively
- Backlog grooming: prioritisation and refinement
- Creating sprint goals and capacity planning
- Assigning issues to sprints with precision
- Handling scope changes mid-sprint
- Using burndown charts to track progress
- Reading velocity trends for forecasting
- Generating sprint reports for retrospectives
- Archiving completed sprints cleanly
- Rolling over incomplete issues responsibly
- Setting up multiple boards for the same project
- Using swimlanes for team or component grouping
- Managing cross-team dependencies on boards
Module 8: Advanced JQL & Search Mastery - Writing basic JQL queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, IS, IS NOT
- Filtering by date ranges and relative time
- Combining conditions with AND, OR, NOT
- Ordering results by priority, updated date, or rank
- Saving and sharing filters with teams
- Creating favourite filters for daily use
- Using JQL in board filters and dashboards
- Searching across projects with global filters
- Filtering by components, versions, and labels
- Finding unassigned or overdue issues
- Locating issues without estimates or due dates
- Building complex filters for audit readiness
- Using subqueries with issueFunction
- Finding issues in specific epics or sprints
- Locating duplicate or stale issues
- Exporting filtered results securely
- Using JQL in automation triggers
- Validating filter logic before deployment
- Documenting key filters for team onboarding
Module 9: Dashboards & Reporting - Creating project-specific dashboards
- Adding gadgets: pie charts, group by, activity streams
- Configuring pie charts by assignee, priority, status
- Using two-dimensional charts for cross analysis
- Setting up filter results gadgets for live updates
- Adding weather reports and news feeds
- Inserting web links and documentation panels
- Sharing dashboards with stakeholders
- Setting view permissions for dashboards
- Creating executive dashboards: KPIs and delivery health
- Building team dashboards for daily stand-ups
- Using SLA timer and time in status reports
- Generating created vs resolved issue charts
- Tracking first response time for service desks
- Reporting on resolution time and ticket volume
- Measuring team velocity and sprint burndown
- Exporting reports to PDF or image
- Scheduling automated report deliveries
- Using advanced two-dimensional filters for insights
- Setting up uptime and availability dashboards
Module 10: Integrations & Ecosystem - Connecting Jira to Confluence for documentation
- Linking issues to Confluence pages and spaces
- Embedding Jira reports in Confluence
- Integrating with Bitbucket for code linkage
- Viewing pull requests and commits in Jira
- Linking commits to issues automatically
- Setting up webhooks for external systems
- Connecting to Slack for real-time alerts
- Configuring notification triggers in Slack
- Using Trello for lightweight planning synced to Jira
- Integrating with Microsoft Teams
- Exporting data to Excel and Power BI
- Using REST APIs for custom integrations
- Generating API tokens securely
- Calling Jira endpoints for data retrieval
- Synchronising with Google Calendar for deadlines
- Using automation tools like Zapier or Make
- Automating ticket creation from emails
- Integrating with CI/CD pipelines
- Setting up DevOps visibility across teams
Module 11: Version & Release Management - Creating versions for software releases
- Setting version names, start dates, and release dates
- Marking versions as released or archived
- Linking issues to specific versions
- Using fixVersion and affectsVersion fields
- Generating version release notes automatically
- Exporting version reports for stakeholders
- Tracking unresolved issues in upcoming versions
- Rolling over issues to future versions
- Using version hierarchies for major releases
- Planning backward compatibility flags
- Linking versions to change requests
- Managing hotfix and patch versions
- Reporting on version velocity and delay trends
- Mapping versions to customer SLAs
- Using versions in dashboards and filters
- Deprecating old versions safely
- Archiving version data without deletion
- Generating audit trails for version history
- Validating version readiness before deployment
Module 12: Epics, Themes & Portfolio Planning - Creating and structuring epics for large initiatives
- Linking stories and tasks to parent epics
- Using epic colours and labels for visibility
- Generating epic burndown charts
- Tracking epic progress across sprints
- Setting epic owners and accountability
- Using themes to group related epics
- Mapping themes to business objectives
- Creating roadmap views for leadership
- Using Jira Portfolio for advanced planning
- Setting strategic goals and timelines
- Aligning team capacity with roadmap demands
- Forecasting delivery dates with confidence
- Managing dependencies between epics
- Resolving resource conflicts across teams
- Simulating different release scenarios
- Generating portfolio status reports
- Presenting roadmap updates to executives
- Using colour coding for risk and progress
- Integrating portfolio data with dashboards
Module 13: Time Tracking & Worklogs - Enabling time tracking in project settings
- Setting original estimate and remaining time
- Logging work on issues with start and end times
- Using worklogs to record daily contributions
- Approving worklogs for compliance
- Viewing time logged by team members
- Generating time reports by user or issue
- Exporting worklogs to finance or billing systems
- Setting billable vs non-billable time
- Using time data in sprint retrospectives
- Forecasting project completion based on velocity
- Identifying over-allocated or underutilised resources
- Setting default time tracking units
- Validating time entries against due dates
- Integrating with calendar tools for auto-logging
- Using time tracking in client project billing
- Reconciling estimated vs actual effort
- Generating audit-ready time reports
- Automating time summaries by week
- Hiding time data for non-billable projects
Module 14: Quality Assurance & Testing Workflows - Configuring Jira for QA and testing lifecycle
- Creating test case, test execution, and bug issue types
- Linking test cases to requirements and epics
- Using Zephyr or Xray via native integrations
- Recording test cycles and execution status
- Tracking pass/fail rates by build
- Linking bugs to failed test cases
- Setting up automated regression tracking
- Integrating with CI/CD test reports
- Using labels for test environments
- Generating QA health dashboards
- Reporting on defect density and escape rate
- Creating release readiness checklists
- Validating test coverage before deployment
- Assigning test ownership and accountability
- Using automation to reopen failed tests
- Setting SLAs for bug resolution
- Tracking critical bugs by severity
- Generating audit trails for compliance testing
- Exporting test reports for regulators
Module 15: Advanced Automation & Best Practices - Creating automation rules for recurring tasks
- Using triggers: issue created, status changed, due date near
- Setting conditions to limit rule scope
- Adding actions: assign, comment, transition, notify
- Chaining multiple actions in one rule
- Scheduling time-based automations
- Creating issue SLA escalation rules
- Automating sprint cleanup after closure
- Generating weekly status digest emails
- Auto-resolving duplicates on creation
- Escalating high-priority issues after 2 hours
- Assigning issues based on component ownership
- Creating follow-up tasks automatically
- Archiving low-activity projects after 90 days
- Using smart values for dynamic content
- Testing automation rules in dry-run mode
- Monitoring rule performance and errors
- Documenting automation logic for handover
- Importing and exporting rule templates
- Following Jira automation best practices
Module 16: Real-World Project Lab - Step 1: Define project scope and stakeholders
- Step 2: Select project type and template
- Step 3: Set up project with naming standards
- Step 4: Configure workflow for delivery lifecycle
- Step 5: Design issue types and custom fields
- Step 6: Build screen schemes and layouts
- Step 7: Set permission and security schemes
- Step 8: Create custom filters and dashboards
- Step 9: Populate backlog with sample issues
- Step 10: Initiate first sprint with team roles
- Step 11: Run a simulated sprint review
- Step 12: Generate status reports and insights
- Step 13: Automate key processes
- Step 14: Conduct audit readiness check
- Step 15: Package project for handover
- Step 16: Present board-ready deliverables
- Step 17: Export documentation for stakeholder review
- Step 18: Validate compliance with industry standards
- Step 19: Submit for certification assessment
- Step 20: Receive feedback and finalise
Module 17: Certification & Next Steps - Preparing your final project for submission
- Validating configuration against best practice checklist
- Ensuring all components meet certification criteria
- Submitting your work for review
- Receiving structured feedback from expert assessors
- Updating based on assessment notes
- Earning your Certificate of Completion
- Adding credential to LinkedIn and resume
- Sharing digital badge with stakeholders
- Accessing alumni resources and templates
- Joining the certified professionals network
- Receiving updates on new Jira features
- Accessing advanced playbooks and case studies
- Invitations to exclusive industry roundtables
- Using your certification in job applications
- Leveraging credential in performance reviews
- Negotiating raises or promotions with proof
- Transitioning into senior project roles
- Pursuing Atlassian certifications with confidence
- Teaching Jira best practices within your team
- Understanding field contexts and scope
- Creating single-line text, multi-line, and number fields
- Using date, datetime, and URL custom fields
- Adding dropdowns, checkboxes, and radio buttons
- Configuring user picker and group picker fields
- Building cascading select lists for hierarchy
- Setting default values for faster entry
- Using calculated fields with script helpers
- Creating screen schemes for different project types
- Designing create, edit, and view screens
- Adding fields to screens in logical order
- Using tabbed screens for complex workflows
- Hiding irrelevant fields based on context
- Using field configurations for visual control
- Sharing custom fields across projects safely
- Deprecating unused fields without data loss
- Documenting field purposes for onboarding
- Enforcing mandatory fields with validation
Module 6: Permission Schemes & Security - Understanding project permissions vs global permissions
- Creating custom permission schemes per project
- Setting browse project, create issue, edit issue rights
- Controlling comment, assign, and change history access
- Managing attachment and worklog permissions
- Restricting deletion and bulk changes
- Linking permission schemes to roles or groups
- Using project roles for dynamic access control
- Setting issue-level security with security schemes
- Creating security levels for confidential issues
- Granting auditor access without full permissions
- Implementing read-only modes for leadership
- Auditing permission changes and access logs
- Best practices for least-privilege access
- Restricting field visibility by role
- Using automation to revoke access on role change
- Integrating with LDAP or SSO providers
- Preparing for GDPR, HIPAA, or SOC 2 compliance
Module 7: Agile Boards & Sprint Management - Creating Scrum and Kanban boards
- Configuring board filters with JQL
- Customising board columns and swimlanes
- Setting quick filters for common views
- Using card colours to visualise priorities or assignees
- Adding estimates and story points to cards
- Configuring estimation fields and time tracking
- Starting and ending sprints effectively
- Backlog grooming: prioritisation and refinement
- Creating sprint goals and capacity planning
- Assigning issues to sprints with precision
- Handling scope changes mid-sprint
- Using burndown charts to track progress
- Reading velocity trends for forecasting
- Generating sprint reports for retrospectives
- Archiving completed sprints cleanly
- Rolling over incomplete issues responsibly
- Setting up multiple boards for the same project
- Using swimlanes for team or component grouping
- Managing cross-team dependencies on boards
Module 8: Advanced JQL & Search Mastery - Writing basic JQL queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, IS, IS NOT
- Filtering by date ranges and relative time
- Combining conditions with AND, OR, NOT
- Ordering results by priority, updated date, or rank
- Saving and sharing filters with teams
- Creating favourite filters for daily use
- Using JQL in board filters and dashboards
- Searching across projects with global filters
- Filtering by components, versions, and labels
- Finding unassigned or overdue issues
- Locating issues without estimates or due dates
- Building complex filters for audit readiness
- Using subqueries with issueFunction
- Finding issues in specific epics or sprints
- Locating duplicate or stale issues
- Exporting filtered results securely
- Using JQL in automation triggers
- Validating filter logic before deployment
- Documenting key filters for team onboarding
Module 9: Dashboards & Reporting - Creating project-specific dashboards
- Adding gadgets: pie charts, group by, activity streams
- Configuring pie charts by assignee, priority, status
- Using two-dimensional charts for cross analysis
- Setting up filter results gadgets for live updates
- Adding weather reports and news feeds
- Inserting web links and documentation panels
- Sharing dashboards with stakeholders
- Setting view permissions for dashboards
- Creating executive dashboards: KPIs and delivery health
- Building team dashboards for daily stand-ups
- Using SLA timer and time in status reports
- Generating created vs resolved issue charts
- Tracking first response time for service desks
- Reporting on resolution time and ticket volume
- Measuring team velocity and sprint burndown
- Exporting reports to PDF or image
- Scheduling automated report deliveries
- Using advanced two-dimensional filters for insights
- Setting up uptime and availability dashboards
Module 10: Integrations & Ecosystem - Connecting Jira to Confluence for documentation
- Linking issues to Confluence pages and spaces
- Embedding Jira reports in Confluence
- Integrating with Bitbucket for code linkage
- Viewing pull requests and commits in Jira
- Linking commits to issues automatically
- Setting up webhooks for external systems
- Connecting to Slack for real-time alerts
- Configuring notification triggers in Slack
- Using Trello for lightweight planning synced to Jira
- Integrating with Microsoft Teams
- Exporting data to Excel and Power BI
- Using REST APIs for custom integrations
- Generating API tokens securely
- Calling Jira endpoints for data retrieval
- Synchronising with Google Calendar for deadlines
- Using automation tools like Zapier or Make
- Automating ticket creation from emails
- Integrating with CI/CD pipelines
- Setting up DevOps visibility across teams
Module 11: Version & Release Management - Creating versions for software releases
- Setting version names, start dates, and release dates
- Marking versions as released or archived
- Linking issues to specific versions
- Using fixVersion and affectsVersion fields
- Generating version release notes automatically
- Exporting version reports for stakeholders
- Tracking unresolved issues in upcoming versions
- Rolling over issues to future versions
- Using version hierarchies for major releases
- Planning backward compatibility flags
- Linking versions to change requests
- Managing hotfix and patch versions
- Reporting on version velocity and delay trends
- Mapping versions to customer SLAs
- Using versions in dashboards and filters
- Deprecating old versions safely
- Archiving version data without deletion
- Generating audit trails for version history
- Validating version readiness before deployment
Module 12: Epics, Themes & Portfolio Planning - Creating and structuring epics for large initiatives
- Linking stories and tasks to parent epics
- Using epic colours and labels for visibility
- Generating epic burndown charts
- Tracking epic progress across sprints
- Setting epic owners and accountability
- Using themes to group related epics
- Mapping themes to business objectives
- Creating roadmap views for leadership
- Using Jira Portfolio for advanced planning
- Setting strategic goals and timelines
- Aligning team capacity with roadmap demands
- Forecasting delivery dates with confidence
- Managing dependencies between epics
- Resolving resource conflicts across teams
- Simulating different release scenarios
- Generating portfolio status reports
- Presenting roadmap updates to executives
- Using colour coding for risk and progress
- Integrating portfolio data with dashboards
Module 13: Time Tracking & Worklogs - Enabling time tracking in project settings
- Setting original estimate and remaining time
- Logging work on issues with start and end times
- Using worklogs to record daily contributions
- Approving worklogs for compliance
- Viewing time logged by team members
- Generating time reports by user or issue
- Exporting worklogs to finance or billing systems
- Setting billable vs non-billable time
- Using time data in sprint retrospectives
- Forecasting project completion based on velocity
- Identifying over-allocated or underutilised resources
- Setting default time tracking units
- Validating time entries against due dates
- Integrating with calendar tools for auto-logging
- Using time tracking in client project billing
- Reconciling estimated vs actual effort
- Generating audit-ready time reports
- Automating time summaries by week
- Hiding time data for non-billable projects
Module 14: Quality Assurance & Testing Workflows - Configuring Jira for QA and testing lifecycle
- Creating test case, test execution, and bug issue types
- Linking test cases to requirements and epics
- Using Zephyr or Xray via native integrations
- Recording test cycles and execution status
- Tracking pass/fail rates by build
- Linking bugs to failed test cases
- Setting up automated regression tracking
- Integrating with CI/CD test reports
- Using labels for test environments
- Generating QA health dashboards
- Reporting on defect density and escape rate
- Creating release readiness checklists
- Validating test coverage before deployment
- Assigning test ownership and accountability
- Using automation to reopen failed tests
- Setting SLAs for bug resolution
- Tracking critical bugs by severity
- Generating audit trails for compliance testing
- Exporting test reports for regulators
Module 15: Advanced Automation & Best Practices - Creating automation rules for recurring tasks
- Using triggers: issue created, status changed, due date near
- Setting conditions to limit rule scope
- Adding actions: assign, comment, transition, notify
- Chaining multiple actions in one rule
- Scheduling time-based automations
- Creating issue SLA escalation rules
- Automating sprint cleanup after closure
- Generating weekly status digest emails
- Auto-resolving duplicates on creation
- Escalating high-priority issues after 2 hours
- Assigning issues based on component ownership
- Creating follow-up tasks automatically
- Archiving low-activity projects after 90 days
- Using smart values for dynamic content
- Testing automation rules in dry-run mode
- Monitoring rule performance and errors
- Documenting automation logic for handover
- Importing and exporting rule templates
- Following Jira automation best practices
Module 16: Real-World Project Lab - Step 1: Define project scope and stakeholders
- Step 2: Select project type and template
- Step 3: Set up project with naming standards
- Step 4: Configure workflow for delivery lifecycle
- Step 5: Design issue types and custom fields
- Step 6: Build screen schemes and layouts
- Step 7: Set permission and security schemes
- Step 8: Create custom filters and dashboards
- Step 9: Populate backlog with sample issues
- Step 10: Initiate first sprint with team roles
- Step 11: Run a simulated sprint review
- Step 12: Generate status reports and insights
- Step 13: Automate key processes
- Step 14: Conduct audit readiness check
- Step 15: Package project for handover
- Step 16: Present board-ready deliverables
- Step 17: Export documentation for stakeholder review
- Step 18: Validate compliance with industry standards
- Step 19: Submit for certification assessment
- Step 20: Receive feedback and finalise
Module 17: Certification & Next Steps - Preparing your final project for submission
- Validating configuration against best practice checklist
- Ensuring all components meet certification criteria
- Submitting your work for review
- Receiving structured feedback from expert assessors
- Updating based on assessment notes
- Earning your Certificate of Completion
- Adding credential to LinkedIn and resume
- Sharing digital badge with stakeholders
- Accessing alumni resources and templates
- Joining the certified professionals network
- Receiving updates on new Jira features
- Accessing advanced playbooks and case studies
- Invitations to exclusive industry roundtables
- Using your certification in job applications
- Leveraging credential in performance reviews
- Negotiating raises or promotions with proof
- Transitioning into senior project roles
- Pursuing Atlassian certifications with confidence
- Teaching Jira best practices within your team
- Creating Scrum and Kanban boards
- Configuring board filters with JQL
- Customising board columns and swimlanes
- Setting quick filters for common views
- Using card colours to visualise priorities or assignees
- Adding estimates and story points to cards
- Configuring estimation fields and time tracking
- Starting and ending sprints effectively
- Backlog grooming: prioritisation and refinement
- Creating sprint goals and capacity planning
- Assigning issues to sprints with precision
- Handling scope changes mid-sprint
- Using burndown charts to track progress
- Reading velocity trends for forecasting
- Generating sprint reports for retrospectives
- Archiving completed sprints cleanly
- Rolling over incomplete issues responsibly
- Setting up multiple boards for the same project
- Using swimlanes for team or component grouping
- Managing cross-team dependencies on boards
Module 8: Advanced JQL & Search Mastery - Writing basic JQL queries: project, status, assignee
- Using operators: =, !=, IN, NOT IN, ~, IS, IS NOT
- Filtering by date ranges and relative time
- Combining conditions with AND, OR, NOT
- Ordering results by priority, updated date, or rank
- Saving and sharing filters with teams
- Creating favourite filters for daily use
- Using JQL in board filters and dashboards
- Searching across projects with global filters
- Filtering by components, versions, and labels
- Finding unassigned or overdue issues
- Locating issues without estimates or due dates
- Building complex filters for audit readiness
- Using subqueries with issueFunction
- Finding issues in specific epics or sprints
- Locating duplicate or stale issues
- Exporting filtered results securely
- Using JQL in automation triggers
- Validating filter logic before deployment
- Documenting key filters for team onboarding
Module 9: Dashboards & Reporting - Creating project-specific dashboards
- Adding gadgets: pie charts, group by, activity streams
- Configuring pie charts by assignee, priority, status
- Using two-dimensional charts for cross analysis
- Setting up filter results gadgets for live updates
- Adding weather reports and news feeds
- Inserting web links and documentation panels
- Sharing dashboards with stakeholders
- Setting view permissions for dashboards
- Creating executive dashboards: KPIs and delivery health
- Building team dashboards for daily stand-ups
- Using SLA timer and time in status reports
- Generating created vs resolved issue charts
- Tracking first response time for service desks
- Reporting on resolution time and ticket volume
- Measuring team velocity and sprint burndown
- Exporting reports to PDF or image
- Scheduling automated report deliveries
- Using advanced two-dimensional filters for insights
- Setting up uptime and availability dashboards
Module 10: Integrations & Ecosystem - Connecting Jira to Confluence for documentation
- Linking issues to Confluence pages and spaces
- Embedding Jira reports in Confluence
- Integrating with Bitbucket for code linkage
- Viewing pull requests and commits in Jira
- Linking commits to issues automatically
- Setting up webhooks for external systems
- Connecting to Slack for real-time alerts
- Configuring notification triggers in Slack
- Using Trello for lightweight planning synced to Jira
- Integrating with Microsoft Teams
- Exporting data to Excel and Power BI
- Using REST APIs for custom integrations
- Generating API tokens securely
- Calling Jira endpoints for data retrieval
- Synchronising with Google Calendar for deadlines
- Using automation tools like Zapier or Make
- Automating ticket creation from emails
- Integrating with CI/CD pipelines
- Setting up DevOps visibility across teams
Module 11: Version & Release Management - Creating versions for software releases
- Setting version names, start dates, and release dates
- Marking versions as released or archived
- Linking issues to specific versions
- Using fixVersion and affectsVersion fields
- Generating version release notes automatically
- Exporting version reports for stakeholders
- Tracking unresolved issues in upcoming versions
- Rolling over issues to future versions
- Using version hierarchies for major releases
- Planning backward compatibility flags
- Linking versions to change requests
- Managing hotfix and patch versions
- Reporting on version velocity and delay trends
- Mapping versions to customer SLAs
- Using versions in dashboards and filters
- Deprecating old versions safely
- Archiving version data without deletion
- Generating audit trails for version history
- Validating version readiness before deployment
Module 12: Epics, Themes & Portfolio Planning - Creating and structuring epics for large initiatives
- Linking stories and tasks to parent epics
- Using epic colours and labels for visibility
- Generating epic burndown charts
- Tracking epic progress across sprints
- Setting epic owners and accountability
- Using themes to group related epics
- Mapping themes to business objectives
- Creating roadmap views for leadership
- Using Jira Portfolio for advanced planning
- Setting strategic goals and timelines
- Aligning team capacity with roadmap demands
- Forecasting delivery dates with confidence
- Managing dependencies between epics
- Resolving resource conflicts across teams
- Simulating different release scenarios
- Generating portfolio status reports
- Presenting roadmap updates to executives
- Using colour coding for risk and progress
- Integrating portfolio data with dashboards
Module 13: Time Tracking & Worklogs - Enabling time tracking in project settings
- Setting original estimate and remaining time
- Logging work on issues with start and end times
- Using worklogs to record daily contributions
- Approving worklogs for compliance
- Viewing time logged by team members
- Generating time reports by user or issue
- Exporting worklogs to finance or billing systems
- Setting billable vs non-billable time
- Using time data in sprint retrospectives
- Forecasting project completion based on velocity
- Identifying over-allocated or underutilised resources
- Setting default time tracking units
- Validating time entries against due dates
- Integrating with calendar tools for auto-logging
- Using time tracking in client project billing
- Reconciling estimated vs actual effort
- Generating audit-ready time reports
- Automating time summaries by week
- Hiding time data for non-billable projects
Module 14: Quality Assurance & Testing Workflows - Configuring Jira for QA and testing lifecycle
- Creating test case, test execution, and bug issue types
- Linking test cases to requirements and epics
- Using Zephyr or Xray via native integrations
- Recording test cycles and execution status
- Tracking pass/fail rates by build
- Linking bugs to failed test cases
- Setting up automated regression tracking
- Integrating with CI/CD test reports
- Using labels for test environments
- Generating QA health dashboards
- Reporting on defect density and escape rate
- Creating release readiness checklists
- Validating test coverage before deployment
- Assigning test ownership and accountability
- Using automation to reopen failed tests
- Setting SLAs for bug resolution
- Tracking critical bugs by severity
- Generating audit trails for compliance testing
- Exporting test reports for regulators
Module 15: Advanced Automation & Best Practices - Creating automation rules for recurring tasks
- Using triggers: issue created, status changed, due date near
- Setting conditions to limit rule scope
- Adding actions: assign, comment, transition, notify
- Chaining multiple actions in one rule
- Scheduling time-based automations
- Creating issue SLA escalation rules
- Automating sprint cleanup after closure
- Generating weekly status digest emails
- Auto-resolving duplicates on creation
- Escalating high-priority issues after 2 hours
- Assigning issues based on component ownership
- Creating follow-up tasks automatically
- Archiving low-activity projects after 90 days
- Using smart values for dynamic content
- Testing automation rules in dry-run mode
- Monitoring rule performance and errors
- Documenting automation logic for handover
- Importing and exporting rule templates
- Following Jira automation best practices
Module 16: Real-World Project Lab - Step 1: Define project scope and stakeholders
- Step 2: Select project type and template
- Step 3: Set up project with naming standards
- Step 4: Configure workflow for delivery lifecycle
- Step 5: Design issue types and custom fields
- Step 6: Build screen schemes and layouts
- Step 7: Set permission and security schemes
- Step 8: Create custom filters and dashboards
- Step 9: Populate backlog with sample issues
- Step 10: Initiate first sprint with team roles
- Step 11: Run a simulated sprint review
- Step 12: Generate status reports and insights
- Step 13: Automate key processes
- Step 14: Conduct audit readiness check
- Step 15: Package project for handover
- Step 16: Present board-ready deliverables
- Step 17: Export documentation for stakeholder review
- Step 18: Validate compliance with industry standards
- Step 19: Submit for certification assessment
- Step 20: Receive feedback and finalise
Module 17: Certification & Next Steps - Preparing your final project for submission
- Validating configuration against best practice checklist
- Ensuring all components meet certification criteria
- Submitting your work for review
- Receiving structured feedback from expert assessors
- Updating based on assessment notes
- Earning your Certificate of Completion
- Adding credential to LinkedIn and resume
- Sharing digital badge with stakeholders
- Accessing alumni resources and templates
- Joining the certified professionals network
- Receiving updates on new Jira features
- Accessing advanced playbooks and case studies
- Invitations to exclusive industry roundtables
- Using your certification in job applications
- Leveraging credential in performance reviews
- Negotiating raises or promotions with proof
- Transitioning into senior project roles
- Pursuing Atlassian certifications with confidence
- Teaching Jira best practices within your team
- Creating project-specific dashboards
- Adding gadgets: pie charts, group by, activity streams
- Configuring pie charts by assignee, priority, status
- Using two-dimensional charts for cross analysis
- Setting up filter results gadgets for live updates
- Adding weather reports and news feeds
- Inserting web links and documentation panels
- Sharing dashboards with stakeholders
- Setting view permissions for dashboards
- Creating executive dashboards: KPIs and delivery health
- Building team dashboards for daily stand-ups
- Using SLA timer and time in status reports
- Generating created vs resolved issue charts
- Tracking first response time for service desks
- Reporting on resolution time and ticket volume
- Measuring team velocity and sprint burndown
- Exporting reports to PDF or image
- Scheduling automated report deliveries
- Using advanced two-dimensional filters for insights
- Setting up uptime and availability dashboards
Module 10: Integrations & Ecosystem - Connecting Jira to Confluence for documentation
- Linking issues to Confluence pages and spaces
- Embedding Jira reports in Confluence
- Integrating with Bitbucket for code linkage
- Viewing pull requests and commits in Jira
- Linking commits to issues automatically
- Setting up webhooks for external systems
- Connecting to Slack for real-time alerts
- Configuring notification triggers in Slack
- Using Trello for lightweight planning synced to Jira
- Integrating with Microsoft Teams
- Exporting data to Excel and Power BI
- Using REST APIs for custom integrations
- Generating API tokens securely
- Calling Jira endpoints for data retrieval
- Synchronising with Google Calendar for deadlines
- Using automation tools like Zapier or Make
- Automating ticket creation from emails
- Integrating with CI/CD pipelines
- Setting up DevOps visibility across teams
Module 11: Version & Release Management - Creating versions for software releases
- Setting version names, start dates, and release dates
- Marking versions as released or archived
- Linking issues to specific versions
- Using fixVersion and affectsVersion fields
- Generating version release notes automatically
- Exporting version reports for stakeholders
- Tracking unresolved issues in upcoming versions
- Rolling over issues to future versions
- Using version hierarchies for major releases
- Planning backward compatibility flags
- Linking versions to change requests
- Managing hotfix and patch versions
- Reporting on version velocity and delay trends
- Mapping versions to customer SLAs
- Using versions in dashboards and filters
- Deprecating old versions safely
- Archiving version data without deletion
- Generating audit trails for version history
- Validating version readiness before deployment
Module 12: Epics, Themes & Portfolio Planning - Creating and structuring epics for large initiatives
- Linking stories and tasks to parent epics
- Using epic colours and labels for visibility
- Generating epic burndown charts
- Tracking epic progress across sprints
- Setting epic owners and accountability
- Using themes to group related epics
- Mapping themes to business objectives
- Creating roadmap views for leadership
- Using Jira Portfolio for advanced planning
- Setting strategic goals and timelines
- Aligning team capacity with roadmap demands
- Forecasting delivery dates with confidence
- Managing dependencies between epics
- Resolving resource conflicts across teams
- Simulating different release scenarios
- Generating portfolio status reports
- Presenting roadmap updates to executives
- Using colour coding for risk and progress
- Integrating portfolio data with dashboards
Module 13: Time Tracking & Worklogs - Enabling time tracking in project settings
- Setting original estimate and remaining time
- Logging work on issues with start and end times
- Using worklogs to record daily contributions
- Approving worklogs for compliance
- Viewing time logged by team members
- Generating time reports by user or issue
- Exporting worklogs to finance or billing systems
- Setting billable vs non-billable time
- Using time data in sprint retrospectives
- Forecasting project completion based on velocity
- Identifying over-allocated or underutilised resources
- Setting default time tracking units
- Validating time entries against due dates
- Integrating with calendar tools for auto-logging
- Using time tracking in client project billing
- Reconciling estimated vs actual effort
- Generating audit-ready time reports
- Automating time summaries by week
- Hiding time data for non-billable projects
Module 14: Quality Assurance & Testing Workflows - Configuring Jira for QA and testing lifecycle
- Creating test case, test execution, and bug issue types
- Linking test cases to requirements and epics
- Using Zephyr or Xray via native integrations
- Recording test cycles and execution status
- Tracking pass/fail rates by build
- Linking bugs to failed test cases
- Setting up automated regression tracking
- Integrating with CI/CD test reports
- Using labels for test environments
- Generating QA health dashboards
- Reporting on defect density and escape rate
- Creating release readiness checklists
- Validating test coverage before deployment
- Assigning test ownership and accountability
- Using automation to reopen failed tests
- Setting SLAs for bug resolution
- Tracking critical bugs by severity
- Generating audit trails for compliance testing
- Exporting test reports for regulators
Module 15: Advanced Automation & Best Practices - Creating automation rules for recurring tasks
- Using triggers: issue created, status changed, due date near
- Setting conditions to limit rule scope
- Adding actions: assign, comment, transition, notify
- Chaining multiple actions in one rule
- Scheduling time-based automations
- Creating issue SLA escalation rules
- Automating sprint cleanup after closure
- Generating weekly status digest emails
- Auto-resolving duplicates on creation
- Escalating high-priority issues after 2 hours
- Assigning issues based on component ownership
- Creating follow-up tasks automatically
- Archiving low-activity projects after 90 days
- Using smart values for dynamic content
- Testing automation rules in dry-run mode
- Monitoring rule performance and errors
- Documenting automation logic for handover
- Importing and exporting rule templates
- Following Jira automation best practices
Module 16: Real-World Project Lab - Step 1: Define project scope and stakeholders
- Step 2: Select project type and template
- Step 3: Set up project with naming standards
- Step 4: Configure workflow for delivery lifecycle
- Step 5: Design issue types and custom fields
- Step 6: Build screen schemes and layouts
- Step 7: Set permission and security schemes
- Step 8: Create custom filters and dashboards
- Step 9: Populate backlog with sample issues
- Step 10: Initiate first sprint with team roles
- Step 11: Run a simulated sprint review
- Step 12: Generate status reports and insights
- Step 13: Automate key processes
- Step 14: Conduct audit readiness check
- Step 15: Package project for handover
- Step 16: Present board-ready deliverables
- Step 17: Export documentation for stakeholder review
- Step 18: Validate compliance with industry standards
- Step 19: Submit for certification assessment
- Step 20: Receive feedback and finalise
Module 17: Certification & Next Steps - Preparing your final project for submission
- Validating configuration against best practice checklist
- Ensuring all components meet certification criteria
- Submitting your work for review
- Receiving structured feedback from expert assessors
- Updating based on assessment notes
- Earning your Certificate of Completion
- Adding credential to LinkedIn and resume
- Sharing digital badge with stakeholders
- Accessing alumni resources and templates
- Joining the certified professionals network
- Receiving updates on new Jira features
- Accessing advanced playbooks and case studies
- Invitations to exclusive industry roundtables
- Using your certification in job applications
- Leveraging credential in performance reviews
- Negotiating raises or promotions with proof
- Transitioning into senior project roles
- Pursuing Atlassian certifications with confidence
- Teaching Jira best practices within your team
- Creating versions for software releases
- Setting version names, start dates, and release dates
- Marking versions as released or archived
- Linking issues to specific versions
- Using fixVersion and affectsVersion fields
- Generating version release notes automatically
- Exporting version reports for stakeholders
- Tracking unresolved issues in upcoming versions
- Rolling over issues to future versions
- Using version hierarchies for major releases
- Planning backward compatibility flags
- Linking versions to change requests
- Managing hotfix and patch versions
- Reporting on version velocity and delay trends
- Mapping versions to customer SLAs
- Using versions in dashboards and filters
- Deprecating old versions safely
- Archiving version data without deletion
- Generating audit trails for version history
- Validating version readiness before deployment
Module 12: Epics, Themes & Portfolio Planning - Creating and structuring epics for large initiatives
- Linking stories and tasks to parent epics
- Using epic colours and labels for visibility
- Generating epic burndown charts
- Tracking epic progress across sprints
- Setting epic owners and accountability
- Using themes to group related epics
- Mapping themes to business objectives
- Creating roadmap views for leadership
- Using Jira Portfolio for advanced planning
- Setting strategic goals and timelines
- Aligning team capacity with roadmap demands
- Forecasting delivery dates with confidence
- Managing dependencies between epics
- Resolving resource conflicts across teams
- Simulating different release scenarios
- Generating portfolio status reports
- Presenting roadmap updates to executives
- Using colour coding for risk and progress
- Integrating portfolio data with dashboards
Module 13: Time Tracking & Worklogs - Enabling time tracking in project settings
- Setting original estimate and remaining time
- Logging work on issues with start and end times
- Using worklogs to record daily contributions
- Approving worklogs for compliance
- Viewing time logged by team members
- Generating time reports by user or issue
- Exporting worklogs to finance or billing systems
- Setting billable vs non-billable time
- Using time data in sprint retrospectives
- Forecasting project completion based on velocity
- Identifying over-allocated or underutilised resources
- Setting default time tracking units
- Validating time entries against due dates
- Integrating with calendar tools for auto-logging
- Using time tracking in client project billing
- Reconciling estimated vs actual effort
- Generating audit-ready time reports
- Automating time summaries by week
- Hiding time data for non-billable projects
Module 14: Quality Assurance & Testing Workflows - Configuring Jira for QA and testing lifecycle
- Creating test case, test execution, and bug issue types
- Linking test cases to requirements and epics
- Using Zephyr or Xray via native integrations
- Recording test cycles and execution status
- Tracking pass/fail rates by build
- Linking bugs to failed test cases
- Setting up automated regression tracking
- Integrating with CI/CD test reports
- Using labels for test environments
- Generating QA health dashboards
- Reporting on defect density and escape rate
- Creating release readiness checklists
- Validating test coverage before deployment
- Assigning test ownership and accountability
- Using automation to reopen failed tests
- Setting SLAs for bug resolution
- Tracking critical bugs by severity
- Generating audit trails for compliance testing
- Exporting test reports for regulators
Module 15: Advanced Automation & Best Practices - Creating automation rules for recurring tasks
- Using triggers: issue created, status changed, due date near
- Setting conditions to limit rule scope
- Adding actions: assign, comment, transition, notify
- Chaining multiple actions in one rule
- Scheduling time-based automations
- Creating issue SLA escalation rules
- Automating sprint cleanup after closure
- Generating weekly status digest emails
- Auto-resolving duplicates on creation
- Escalating high-priority issues after 2 hours
- Assigning issues based on component ownership
- Creating follow-up tasks automatically
- Archiving low-activity projects after 90 days
- Using smart values for dynamic content
- Testing automation rules in dry-run mode
- Monitoring rule performance and errors
- Documenting automation logic for handover
- Importing and exporting rule templates
- Following Jira automation best practices
Module 16: Real-World Project Lab - Step 1: Define project scope and stakeholders
- Step 2: Select project type and template
- Step 3: Set up project with naming standards
- Step 4: Configure workflow for delivery lifecycle
- Step 5: Design issue types and custom fields
- Step 6: Build screen schemes and layouts
- Step 7: Set permission and security schemes
- Step 8: Create custom filters and dashboards
- Step 9: Populate backlog with sample issues
- Step 10: Initiate first sprint with team roles
- Step 11: Run a simulated sprint review
- Step 12: Generate status reports and insights
- Step 13: Automate key processes
- Step 14: Conduct audit readiness check
- Step 15: Package project for handover
- Step 16: Present board-ready deliverables
- Step 17: Export documentation for stakeholder review
- Step 18: Validate compliance with industry standards
- Step 19: Submit for certification assessment
- Step 20: Receive feedback and finalise
Module 17: Certification & Next Steps - Preparing your final project for submission
- Validating configuration against best practice checklist
- Ensuring all components meet certification criteria
- Submitting your work for review
- Receiving structured feedback from expert assessors
- Updating based on assessment notes
- Earning your Certificate of Completion
- Adding credential to LinkedIn and resume
- Sharing digital badge with stakeholders
- Accessing alumni resources and templates
- Joining the certified professionals network
- Receiving updates on new Jira features
- Accessing advanced playbooks and case studies
- Invitations to exclusive industry roundtables
- Using your certification in job applications
- Leveraging credential in performance reviews
- Negotiating raises or promotions with proof
- Transitioning into senior project roles
- Pursuing Atlassian certifications with confidence
- Teaching Jira best practices within your team
- Enabling time tracking in project settings
- Setting original estimate and remaining time
- Logging work on issues with start and end times
- Using worklogs to record daily contributions
- Approving worklogs for compliance
- Viewing time logged by team members
- Generating time reports by user or issue
- Exporting worklogs to finance or billing systems
- Setting billable vs non-billable time
- Using time data in sprint retrospectives
- Forecasting project completion based on velocity
- Identifying over-allocated or underutilised resources
- Setting default time tracking units
- Validating time entries against due dates
- Integrating with calendar tools for auto-logging
- Using time tracking in client project billing
- Reconciling estimated vs actual effort
- Generating audit-ready time reports
- Automating time summaries by week
- Hiding time data for non-billable projects
Module 14: Quality Assurance & Testing Workflows - Configuring Jira for QA and testing lifecycle
- Creating test case, test execution, and bug issue types
- Linking test cases to requirements and epics
- Using Zephyr or Xray via native integrations
- Recording test cycles and execution status
- Tracking pass/fail rates by build
- Linking bugs to failed test cases
- Setting up automated regression tracking
- Integrating with CI/CD test reports
- Using labels for test environments
- Generating QA health dashboards
- Reporting on defect density and escape rate
- Creating release readiness checklists
- Validating test coverage before deployment
- Assigning test ownership and accountability
- Using automation to reopen failed tests
- Setting SLAs for bug resolution
- Tracking critical bugs by severity
- Generating audit trails for compliance testing
- Exporting test reports for regulators
Module 15: Advanced Automation & Best Practices - Creating automation rules for recurring tasks
- Using triggers: issue created, status changed, due date near
- Setting conditions to limit rule scope
- Adding actions: assign, comment, transition, notify
- Chaining multiple actions in one rule
- Scheduling time-based automations
- Creating issue SLA escalation rules
- Automating sprint cleanup after closure
- Generating weekly status digest emails
- Auto-resolving duplicates on creation
- Escalating high-priority issues after 2 hours
- Assigning issues based on component ownership
- Creating follow-up tasks automatically
- Archiving low-activity projects after 90 days
- Using smart values for dynamic content
- Testing automation rules in dry-run mode
- Monitoring rule performance and errors
- Documenting automation logic for handover
- Importing and exporting rule templates
- Following Jira automation best practices
Module 16: Real-World Project Lab - Step 1: Define project scope and stakeholders
- Step 2: Select project type and template
- Step 3: Set up project with naming standards
- Step 4: Configure workflow for delivery lifecycle
- Step 5: Design issue types and custom fields
- Step 6: Build screen schemes and layouts
- Step 7: Set permission and security schemes
- Step 8: Create custom filters and dashboards
- Step 9: Populate backlog with sample issues
- Step 10: Initiate first sprint with team roles
- Step 11: Run a simulated sprint review
- Step 12: Generate status reports and insights
- Step 13: Automate key processes
- Step 14: Conduct audit readiness check
- Step 15: Package project for handover
- Step 16: Present board-ready deliverables
- Step 17: Export documentation for stakeholder review
- Step 18: Validate compliance with industry standards
- Step 19: Submit for certification assessment
- Step 20: Receive feedback and finalise
Module 17: Certification & Next Steps - Preparing your final project for submission
- Validating configuration against best practice checklist
- Ensuring all components meet certification criteria
- Submitting your work for review
- Receiving structured feedback from expert assessors
- Updating based on assessment notes
- Earning your Certificate of Completion
- Adding credential to LinkedIn and resume
- Sharing digital badge with stakeholders
- Accessing alumni resources and templates
- Joining the certified professionals network
- Receiving updates on new Jira features
- Accessing advanced playbooks and case studies
- Invitations to exclusive industry roundtables
- Using your certification in job applications
- Leveraging credential in performance reviews
- Negotiating raises or promotions with proof
- Transitioning into senior project roles
- Pursuing Atlassian certifications with confidence
- Teaching Jira best practices within your team
- Creating automation rules for recurring tasks
- Using triggers: issue created, status changed, due date near
- Setting conditions to limit rule scope
- Adding actions: assign, comment, transition, notify
- Chaining multiple actions in one rule
- Scheduling time-based automations
- Creating issue SLA escalation rules
- Automating sprint cleanup after closure
- Generating weekly status digest emails
- Auto-resolving duplicates on creation
- Escalating high-priority issues after 2 hours
- Assigning issues based on component ownership
- Creating follow-up tasks automatically
- Archiving low-activity projects after 90 days
- Using smart values for dynamic content
- Testing automation rules in dry-run mode
- Monitoring rule performance and errors
- Documenting automation logic for handover
- Importing and exporting rule templates
- Following Jira automation best practices
Module 16: Real-World Project Lab - Step 1: Define project scope and stakeholders
- Step 2: Select project type and template
- Step 3: Set up project with naming standards
- Step 4: Configure workflow for delivery lifecycle
- Step 5: Design issue types and custom fields
- Step 6: Build screen schemes and layouts
- Step 7: Set permission and security schemes
- Step 8: Create custom filters and dashboards
- Step 9: Populate backlog with sample issues
- Step 10: Initiate first sprint with team roles
- Step 11: Run a simulated sprint review
- Step 12: Generate status reports and insights
- Step 13: Automate key processes
- Step 14: Conduct audit readiness check
- Step 15: Package project for handover
- Step 16: Present board-ready deliverables
- Step 17: Export documentation for stakeholder review
- Step 18: Validate compliance with industry standards
- Step 19: Submit for certification assessment
- Step 20: Receive feedback and finalise
Module 17: Certification & Next Steps - Preparing your final project for submission
- Validating configuration against best practice checklist
- Ensuring all components meet certification criteria
- Submitting your work for review
- Receiving structured feedback from expert assessors
- Updating based on assessment notes
- Earning your Certificate of Completion
- Adding credential to LinkedIn and resume
- Sharing digital badge with stakeholders
- Accessing alumni resources and templates
- Joining the certified professionals network
- Receiving updates on new Jira features
- Accessing advanced playbooks and case studies
- Invitations to exclusive industry roundtables
- Using your certification in job applications
- Leveraging credential in performance reviews
- Negotiating raises or promotions with proof
- Transitioning into senior project roles
- Pursuing Atlassian certifications with confidence
- Teaching Jira best practices within your team
- Preparing your final project for submission
- Validating configuration against best practice checklist
- Ensuring all components meet certification criteria
- Submitting your work for review
- Receiving structured feedback from expert assessors
- Updating based on assessment notes
- Earning your Certificate of Completion
- Adding credential to LinkedIn and resume
- Sharing digital badge with stakeholders
- Accessing alumni resources and templates
- Joining the certified professionals network
- Receiving updates on new Jira features
- Accessing advanced playbooks and case studies
- Invitations to exclusive industry roundtables
- Using your certification in job applications
- Leveraging credential in performance reviews
- Negotiating raises or promotions with proof
- Transitioning into senior project roles
- Pursuing Atlassian certifications with confidence
- Teaching Jira best practices within your team