What does the Comprehensive IT Infrastructure and Operations Management course cover?
Comprehensive IT Infrastructure and Operations Management is covered here in 8 modules: IT Infrastructure Fundamentals: Best Practices for IT Infrastructure Management, IT Service Management: Introduction to (ITSM), Problem and Change Management, IT Operations Management: Tools (ITOM, ITSM), Automation and Orchestration in IT Operations and 5 more.
How do you approach Comprehensive IT Infrastructure and Operations Management step by step?
The work is sequenced in 8 stages. It starts with IT Infrastructure Fundamentals: Best Practices for IT Infrastructure Management, moves through IT Service Management: Introduction to (ITSM), Problem and Change Management and IT Operations Management: Tools (ITOM, ITSM), Automation and Orchestration in IT Operations, and ends at IT Infrastructure and Operations Management Best Practices: Cybersecurity Best Practices.
What is in Module 1 of the Comprehensive IT Infrastructure and Operations Management course?
Module 1 is IT Infrastructure Fundamentals: Best Practices for IT Infrastructure Management. It works through Introduction to IT Infrastructure, IT Infrastructure Components (Hardware, Software, Networking), Understanding IT Infrastructure Types (On-premises, Cloud, Hybrid) and 2 more. It sets the vocabulary the remaining 7 modules build on.
How is the Comprehensive IT Infrastructure and Operations Management course delivered?
The Comprehensive IT Infrastructure and Operations Management course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the Comprehensive IT Infrastructure and Operations Management course cost?
The Comprehensive IT Infrastructure and Operations Management course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: Infrastructure Management in Service Operation, Infrastructure Management in IT Operations Management, Operational Safety in Infrastructure Asset Management, Operational Efficiency in Infrastructure Asset Management.
More answers: what you get with every course, refund policy, all help answers.
Mastering Comprehensive IT Infrastructure and Operations Management
Welcome to the Mastering Comprehensive IT Infrastructure and Operations Management course, where you will gain the knowledge and skills necessary to effectively manage and maintain IT infrastructure and operations. Upon completion of this course, participants will receive a certificate issued by The Art of Service.Course Overview
This comprehensive course is designed to provide IT professionals with a deep understanding of IT infrastructure and operations management. The course is divided into 8 modules, covering a total of 80 topics, and is designed to be interactive, engaging, and practical.Course Outline
Module 1. IT Infrastructure Fundamentals: Best Practices for IT Infrastructure Management
- Introduction to IT Infrastructure
- IT Infrastructure Components (Hardware, Software, Networking)
- Understanding IT Infrastructure Types (On-premises, Cloud, Hybrid)
- IT Infrastructure Management Frameworks (ITIL, COBIT)
- Best Practices for IT Infrastructure Management
Module 2. IT Service Management: Introduction to (ITSM), Problem and Change Management
- Introduction to IT Service Management (ITSM)
- IT Service Management Frameworks (ITIL)
- Service Desk and Incident Management
- Problem and Change Management
- Service Level Management and Service Catalog
Module 3. IT Operations Management: Tools (ITOM, ITSM), Automation and Orchestration in IT Operations
- Introduction to IT Operations Management
- IT Operations Management Processes (Monitoring, Reporting, Maintenance)
- IT Operations Management Tools (ITOM, ITSM)
- Automation and Orchestration in IT Operations
- IT Operations Management Best Practices
Module 4. Cloud Computing and Infrastructure: Cloud Security and Compliance
- Introduction to Cloud Computing
- Cloud Service Models (IaaS, PaaS, SaaS)
- Cloud Deployment Models (Public, Private, Hybrid)
- Cloud Security and Compliance
- Cloud Cost Management and Optimization
Module 5. Cybersecurity and Risk Management: Cybersecurity Threats and Vulnerabilities
- Introduction to Cybersecurity
- Cybersecurity Threats and Vulnerabilities
- Cybersecurity Controls and Countermeasures
- Risk Management Frameworks (NIST, ISO 27001)
- Cybersecurity Best Practices and Compliance
Module 6. IT Infrastructure Monitoring and Performance: Monitoring Tools and Techniques
- Introduction to IT Infrastructure Monitoring
- Monitoring Tools and Techniques
- Performance Metrics and Key Performance Indicators (KPIs)
- IT Infrastructure Performance Optimization
- Capacity Planning and Management
Module 7. IT Service Continuity and Disaster Recovery: Business Continuity Planning (BCP)
- Introduction to IT Service Continuity
- Disaster Recovery Planning and Management
- Business Continuity Planning (BCP)
- IT Service Continuity Management Best Practices
- Disaster Recovery and Business Continuity Testing
Module 8. IT Infrastructure and Operations Management Best Practices: Cybersecurity Best Practices
- IT Infrastructure and Operations Management Best Practices
- IT Service Management Best Practices
- Cloud Management Best Practices
- Cybersecurity Best Practices
- IT Infrastructure and Operations Management Maturity Models
Course Features
- Interactive and Engaging: Learn through a mix of video lessons, interactive quizzes, and hands-on projects.
- Comprehensive and Up-to-date: Stay current with the latest developments in IT infrastructure and operations management.
- Personalized Learning: Learn at your own pace and track your progress.
- Practical and Real-world Applications: Apply your knowledge to real-world scenarios and case studies.
- Expert Instructors: Learn from experienced professionals with industry expertise.
- Certification: Receive a certificate upon completion, issued by The Art of Service.
- Flexible Learning: Access the course from anywhere, at any time, on any device.
- User-friendly and Mobile-accessible: Enjoy a seamless learning experience on desktop, tablet, or mobile.
- Community-driven: Join a community of learners and professionals for support and networking.
- Actionable Insights: Gain practical knowledge and skills that can be applied immediately.
- Hands-on Projects: Apply your knowledge to real-world projects and case studies.
- Bite-sized Lessons: Learn in manageable chunks, with lessons designed to be completed in a short amount of time.
- Lifetime Access: Access the course materials for a lifetime, with no time limits.
- Gamification: Engage with the course through gamification elements, such as points, badges, and leaderboards.
- Progress Tracking: Track your progress and stay motivated with course analytics.