A tailored course, built for your situation
Mastering DORA for Senior Credit Risk Officers in Global Financial Institutions
A step-by-step implementation path for operational resilience under DORA's final rules
The situation this course is for
Regulatory requests under DORA often arrive with tight deadlines and unclear scope, especially when they intersect with credit risk oversight. Teams waste time coordinating across compliance, legal, and ICT security instead of producing what’s needed.
Who this is for
Senior Credit Risk Officer at a global financial institution navigating DORA's operational resilience requirements
Who this is not for
Junior analysts or IT security specialists without risk governance responsibilities
What you walk away with
- Produce regulator-ready ICT risk oversight documentation without cross-functional dependencies
- Own the third-party risk escalation memo that goes to central risk committee
- Structure incident reporting packages that meet EBA expectations on timing and content
- Map credit risk controls to DORA’s ICT risk framework without external consultants
- Deliver internal audit packages for DORA scope that pass first-time review
The 12 modules (with all 144 chapters)
- Defining critical ICT systems in credit risk workflows
- Mapping credit risk exposures to DORA’s incident classification tiers
- Identifying third-party vendors under DORA’s scope
- How EBA guidelines interpret materiality for WM divisions
- Linking internal risk thresholds to DORA reporting triggers
- Distinguishing DORA from MiFID II and CRR obligations
- Key dates in the DORA implementation timeline
- Roles and responsibilities under DORA Article 23
- How national regulators are applying DORA in practice
- Case study: Incident reporting from a WM desk
- Common misalignments between credit risk and ICT teams
- Building a DORA-specific risk inventory
- Translating technical jargon into risk committee language
- Reviewing SLAs for DORA compliance in vendor contracts
- Assessing cloud provider incident reports for materiality
- Evaluating vendor audit rights under DORA
- Documenting ICT dependency in credit risk models
- Handling data location and transfer risks
- Incident severity scoring without IT input
- Vendor risk escalation paths under DORA
- Maintaining independence when reviewing ICT controls
- Using standard templates for vendor oversight
- When to trigger a formal DORA incident report
- Coordinating with internal audit on ICT scope
- Defining materiality for third-party disruptions
- Documenting vendor outages affecting credit risk systems
- Escalation paths to central risk and compliance
- Creating a vendor incident log for audit trail
- Timeframes for internal reporting under DORA
- Coordinating with legal on disclosure obligations
- Using ISO 22301 continuity plans in vendor reviews
- Assessing recovery time objectives in contracts
- Handling multi-jurisdictional vendor incidents
- Avoiding over-reporting while staying compliant
- Template for third-party incident summary memo
- Integrating DORA escalation into existing workflows
- Classifying incidents under DORA’s severity tiers
- Writing the initial incident notification within 24 hours
- Structuring the 72-hour follow-up report
- Including impact on credit risk operations
- Determining whether to report to national regulator
- Using EBA’s examples to guide classification
- Avoiding common reporting pitfalls
- Template for internal incident summary
- Documenting root cause without technical team
- Handling ongoing incidents over multiple reporting cycles
- Coordinating with communications on external disclosure
- Audit trail requirements for incident logs
- Identifying existing controls that satisfy DORA
- Gap analysis without external consultants
- Mapping policy exceptions to DORA scope
- Using COBIT for control documentation
- Documenting control ownership in risk registers
- Aligning with ISO 27001 where applicable
- Control testing frequency under DORA
- Integrating DORA controls into SOX reviews
- Maintaining evidence for auditor access
- Version control for control documentation
- Handling control changes during audit cycle
- Template for control mapping spreadsheet
- Identifying critical systems for testing
- Designing tabletop exercises for credit risk teams
- Documenting fallback procedures for model runs
- Testing data pipeline resilience under stress
- Involving business continuity teams
- Scheduling tests to meet DORA deadlines
- Reporting test results to risk committee
- Handling failed test outcomes
- Using test results to update risk assessments
- Template for resilience test report
- Audit readiness for test documentation
- Integrating testing into annual planning
- Adding DORA requirements to vendor questionnaires
- Reviewing SOC 2 reports for DORA relevance
- Assessing cloud provider compliance posture
- Handling subcontractor oversight
- Due diligence for AI/ML model vendors
- Evaluating data sovereignty commitments
- Incorporating DORA into vendor scorecards
- Monitoring vendor compliance over time
- Termination clauses for non-compliance
- Template for DORA-specific due diligence checklist
- Coordinating with procurement on contracts
- Documenting due diligence for auditors
- Understanding internal audit’s DORA focus areas
- Preparing evidence packs in advance
- Responding to audit findings on time
- Clarifying ownership of control gaps
- Using standardized response templates
- Avoiding common audit delays
- Coordinating with legal on findings
- Tracking remediation progress
- Maintaining version control
- Template for audit response memo
- Handling repeated findings
- Building a post-audit review process
- Defining clear roles in DORA workflows
- Establishing regular cross-functional syncs
- Documenting handoffs between teams
- Avoiding duplication in reporting
- Resolving conflicting interpretations
- Escalating deadlocks to senior risk
- Maintaining ownership of risk decisions
- Using shared templates for consistency
- Managing communication overhead
- Building trust with non-risk teams
- Template for cross-functional RACI
- Measuring coordination effectiveness
- Anticipating EBA follow-up questions
- Structuring responses to information requests
- Using precedent from peer institutions
- Maintaining a regulator engagement log
- Coordinating responses across jurisdictions
- Handling on-site inspection prep
- Documenting rationale for risk decisions
- Using internal benchmarks in responses
- Template for regulator Q&A brief
- Version control for external submissions
- Post-engagement review process
- Building institutional memory
- Identifying models under DORA’s scope
- Documenting model ICT dependencies
- Incident reporting for model failures
- Resilience testing for model pipelines
- Version control for model code
- Access controls for model environments
- Vendor oversight for third-party models
- Audit trail for model decisions
- Integrating DORA into model risk framework
- Template for model DORA assessment
- Handling model deprecation under DORA
- Coordinating with model validation teams
- Onboarding new team members to DORA workflows
- Updating documentation for system changes
- Tracking regulatory updates
- Conducting annual DORA readiness reviews
- Benchmarking against peer institutions
- Improving processes based on audit feedback
- Maintaining institutional knowledge
- Using automation where appropriate
- Budgeting for ongoing compliance
- Template for annual DORA health check
- Succession planning for key roles
- Building a culture of resilience
How this maps to your situation
- DORA implementation for credit risk functions
- Third-party risk under regulatory scrutiny
- Operational resilience in wealth management
- Regulator-facing documentation workflows
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside it.
Time investment: 90 minutes per week over 12 weeks, or accelerate at your pace.
How this compares to the alternatives
Unlike generic compliance courses, this program delivers specific templates and decision frameworks used in actual DORA audits at global banks , not theory, but working artefacts.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.