A tailored course, built for your situation
Mastering DORA for Senior Risk and Compliance Practitioners in Financial Services
Build defensible, implementable operational resilience under DORA, tailored for senior practitioners in regulated markets
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Senior compliance, risk, or resilience practitioner in a financial institution navigating DORA implementation; familiar with regulatory frameworks but needs to move faster and with greater decision ownership.
Who this is not for
Junior analysts new to compliance, consultants selling generic frameworks, or teams still scoping whether DORA applies to them.
What you walk away with
- Finalize incident classification levels without escalation to legal or external counsel
- Determine which vendor breach notifications require regulator filing within 24 hours
- Own the structure of the annual ICT risk assessment without cross-functional rework
- Set internal tolerance levels for digital service disruption below mandatory reporting
- Produce audit-ready evidence packages from first alert to closure
The 12 modules (with all 144 chapters)
Module 1. DORA Scope Mapping for Financial Entities
Define which services, systems, and third parties fall under DORA’s ICT risk reporting and resilience testing mandates based on entity size and market exposure.
12 chapters in this module
- How DORA defines a financial entity
- Determining materiality of digital services
- Identifying in-scope ICT third parties
- Classifying critical vs important functions
- Mapping legacy systems to reporting obligations
- Thresholds for external provider oversight
- Exemptions based on firm size and structure
- Jurisdictional overlaps with UK FCA rules
- Documentation required for EBA submissions
- Internal audit alignment for scope validation
- Vendor inclusion criteria under Article 5
- Updating scope after M&A activity
Module 2. Incident Classification and Reporting Triggers
Establish clear, defensible criteria for classifying incidents and determine when they require immediate regulatory notification.
12 chapters in this module
- Distinguishing major from non-major incidents
- Quantitative thresholds for disruption duration
- Impact on customers and markets
- Vendor-caused incidents and shared responsibility
- Time-to-report expectations under Article 26
- Internal logging requirements
- Evidence packages for regulator submission
- Escalation paths within the organization
- Cross-border incident coordination
- False positives and over-reporting risks
- Quarterly testing of classification logic
- Integration with existing SOCs and NOCs
Module 3. Threshold Setting for Operational Disruptions
Define internal tolerance levels for system outages that trigger internal action but remain below mandatory reporting.
12 chapters in this module
- Defining service-level degradation
- Customer impact measurement techniques
- Calculating median recovery time
- Setting thresholds below DORA triggers
- Internal alerting for near-misses
- Threshold review cycles
- Documentation for audit trail
- Adjusting thresholds post-incident
- Vendor SLA alignment
- Executive communication templates
- Regulator queries on borderline cases
- Historical data for threshold calibration
Module 4. Vendor Oversight and Subcontractor Chains
Implement due diligence and monitoring procedures for ICT third parties, including subcontracted dependencies.
12 chapters in this module
- Identifying critical third-party functions
- Assessing subcontractor transparency
- Right-to-audit enforcement mechanisms
- Contractual obligations under DORA
- Onsite review scheduling
- Remote monitoring tools integration
- Penalty clauses for non-compliance
- Evidence collection from offshore providers
- Consolidating multi-vendor reports
- Third-party risk scoring systems
- Annual reassessment workflows
- Reporting findings to internal governance
Module 5. ICT Risk Assessment Implementation
Conduct comprehensive annual assessments of ICT risks across people, processes, and technology.
12 chapters in this module
- Scope definition for annual review
- Stakeholder interviews across departments
- Asset inventory integration
- Threat modeling for financial systems
- Vulnerability scanning cadence
- Social engineering exposure points
- Business continuity alignment
- Third-party risk inclusion
- Data protection considerations
- Reporting structure for findings
- Remediation timeline setting
- Executive summary preparation
Module 6. Digital Operational Resilience Testing
Plan and execute required resilience tests including Threat-Led Penetration Testing (TLPT).
12 chapters in this module
- Test frequency based on entity tier
- Designing scenario-based simulations
- Engaging external red teams
- TLPT scoping and boundaries
- Simulating ransomware and DDoS events
- Third-party system inclusion
- Post-test review and gap analysis
- Corrective action tracking
- Evidence documentation standards
- EBA reporting of test outcomes
- Lessons learned integration
- Public disclosure considerations
Module 7. Internal Governance Frameworks
Establish clear ownership, roles, and escalation paths for DORA compliance across functions.
12 chapters in this module
- Designating DORA responsible officers
- Cross-functional coordination models
- Monthly compliance reporting rhythm
- Escalation paths for unresolved risks
- Board-level update content
- Risk committee integration
- Internal audit involvement
- Documentation of decision authority
- Policy update workflows
- Training obligations for staff
- Annex drafting for regulators
- Succession planning for key roles
Module 8. Evidence Packaging and Audit Readiness
Prepare and maintain documentation that satisfies regulator scrutiny during audits or investigations.
12 chapters in this module
- Required evidence under Article 29
- Organizing evidence by control domain
- Version control for policy documents
- Timestamping and integrity checks
- Access permissions for auditors
- Narrative framing for incident reports
- Cross-referencing with ISO 27001
- Vendor evidence collection process
- Retention periods for test results
- Automated evidence aggregation tools
- Mock audit preparation steps
- Common regulator follow-up questions
Module 9. Policy Development and Maintenance
Draft, review, and maintain core resilience policies required under DORA.
12 chapters in this module
- Incident response policy structure
- Business continuity policy alignment
- Risk appetite statement integration
- Policy approval workflows
- Version history tracking
- Distribution to relevant teams
- Acknowledgment mechanisms
- Annual review cadence
- Integration with training
- Localization for regional offices
- Mapping to control frameworks
- External benchmarking references
Module 10. Cross-Border and Inter-Agency Coordination
Navigate regulatory expectations across jurisdictions and coordinate with multiple authorities.
12 chapters in this module
- DORA vs NIS2 applicability rules
- Coordination with EBA and national regulators
- Incident reporting hierarchy
- Data localization requirements
- Language obligations for filings
- Inter-agency communication protocols
- Joint testing arrangements
- Handling conflicting directives
- Transparency expectations
- Liaison officer responsibilities
- Regulator query response timelines
- Public statement alignment
Module 11. Regulator Communication Strategy
Develop consistent, accurate, and timely communication practices for regulator interactions.
12 chapters in this module
- Initial incident notification content
- Follow-up reporting depth
- Tone and formality standards
- Legal vs operational input balance
- Evidence attachment practice
- Escalation to external counsel
- Draft review workflows
- Version control for submissions
- Retraction and correction process
- Regulator feedback integration
- Communication archive maintenance
- Lessons from published enforcement
Module 12. Continuous Improvement and Future-Proofing
Embed ongoing enhancements into operational resilience practices to adapt to evolving threats and regulations.
12 chapters in this module
- Post-incident review best practices
- Root cause analysis frameworks
- Remediation tracking systems
- Benchmarking against peers
- Technology adoption impact assessment
- Staff turnover mitigation plans
- Lessons learned databases
- Quarterly maturity assessments
- Regulatory horizon scanning
- Internal audit recommendations
- External consultant integration
- Publication of internal white papers
How this maps to your situation
- Current role context
- Regulatory scrutiny phase
- Operational resilience maturity
- Vendor oversight complexity
Before vs. after
Before
Relies on cross-functional alignment and senior review for incident reporting, vendor oversight, and resilience testing decisions.
After
Owns classification thresholds, evidence packaging, and escalation paths under DORA, no rework, no second guess.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 90 minutes per week over six weeks, with self-paced access to all materials.
If nothing changes
Without structured implementation, DORA compliance remains reactive, increasing exposure to regulatory scrutiny, reporting delays, and organizational friction during incidents.
How this compares to the alternatives
Unlike generic compliance overviews or academic certifications, this course delivers precise, actionable guidance on DORA decision ownership, focusing on what you can control, document, and defend.
Frequently asked
Is this course relevant if my firm is outside the EU?
Yes. DORA's standards are influencing financial regulators globally, and its framework is being adopted as a benchmark even in non-EU jurisdictions.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help with audit preparation?
Yes. Each module includes templates and evidence packaging methods that align directly with regulator expectations.
$199 one-time. Approximately 90 minutes per week over six weeks, with self-paced access to all materials..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours