A tailored course, built for your situation
Mastering DORA for GTTO Leaders in European Banking
A structured path to internal authority on operational resilience
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Senior GTTO practitioner in a EU global bank, accountable for cross-border compliance evidence and control harmonization under DORA
Who this is not for
Entry-level compliance officers, auditors focused on SOX only, or teams outside operational resilience scope
What you walk away with
- Structure DORA compliance evidence that anticipates reviewer follow-ups
- Align control owners across jurisdictions using standardised mapping logic
- Produce audit narratives that reflect strategic design, not checklist completion
- Reduce rework cycles in evidence submission by applying consistent interpretation
- Build internal credibility as a go-to resource for DORA implementation
The 12 modules (with all 144 chapters)
Module 1. Understanding DORA’s Scope and Intragroup Application
Establish a precise baseline of DORA’s applicability to the firm ISPL’s GTTO operations, focusing on critical functions and third-party dependencies.
12 chapters in this module
- Defining critical and important entities under EBA guidelines
- Mapping intragroup service agreements to DORA classification criteria
- Identifying outsourced critical functions subject to oversight
- Assessing cross-border data flows under DORA Article 25
- Differentiating between internal dependencies and external service providers
- Applying EBA ITS on ICT risk reporting to current operations
- Determining materiality thresholds for outsourced functions
- Documenting rationale for exclusion of non-material services
- Aligning internal taxonomy with EBA reporting templates
- Establishing ownership for DORA-relevant service inventories
- Integrating DORA scope into existing operational risk assessments
- Versioning control for evolving interpretations of scope
Module 2. Control Mapping Principles Under DORA
Translate high-level regulatory requirements into granular, evidence-backed control statements aligned with internal risk language.
12 chapters in this module
- Decomposing DORA Articles into auditable control objectives
- Linking control objectives to existing ISO 27001 and NIST CSF elements
- Developing control statements that pass independent challenge
- Assigning ownership with clear accountability boundaries
- Creating traceability paths from regulation to implementation
- Using standardized control libraries to reduce duplication
- Documenting compensating controls for gaps in coverage
- Aligning control design with EBA’s expectations on proportionality
- Versioning controls through policy updates and system changes
- Mapping hybrid cloud services to DORA control expectations
- Integrating vendor management workflows into control design
- Validating control sufficiency with mock audit exercises
Module 3. Third-Party Risk Oversight Under DORA
Implement a compliant oversight model for outsourced ICT services that meets EBA’s requirements for governance, monitoring, and escalation.
12 chapters in this module
- Classifying third parties under DORA materiality thresholds
- Establishing oversight procedures for non-critical providers
- Designing audit rights and access protocols for critical vendors
- Tracking compliance with contractual service level commitments
- Integrating vendor risk ratings into DORA evidence packages
- Managing subcontractor chains under Article 29 requirements
- Documenting exit planning and knowledge retention for vendors
- Applying cyber resilience testing to third-party environments
- Ensuring data sovereignty across vendor hosting locations
- Reporting vendor incidents through formalized channels
- Maintaining oversight continuity during M&A transitions
- Updating vendor inventories in response to scope changes
Module 4. Incident Reporting and Escalation Protocols
Build compliant processes for detecting, classifying, and reporting ICT-related incidents within mandated timeframes.
12 chapters in this module
- Defining incident types under EBA ITS Article 6 categories
- Setting thresholds for severity classification and escalation
- Creating documented procedures for initial response and triage
- Establishing internal communication paths for incident handling
- Integrating with CERT-EU and national competent authority workflows
- Documenting root cause analysis and remediation steps
- Formatting incident reports for EBA reporting templates
- Applying anonymization rules for sensitive incident details
- Tracking resolution progress against regulatory timelines
- Conducting post-incident reviews with control owners
- Updating risk treatment plans based on incident trends
- Testing incident response with tabletop simulations
Module 5. Resilience Testing and Assurance Cycles
Design and execute resilience testing programs that satisfy DORA’s requirements for frequency, scope, and documentation.
12 chapters in this module
- Scheduling annual and triggered resilience testing events
- Scoping black-box, grey-box, and white-box penetration tests
- Including third-party providers in coordinated testing cycles
- Designing test scenarios aligned with threat landscape data
- Engaging qualified external experts for red team exercises
- Documenting test objectives, methods, and assumptions
- Capturing evidence of test execution and outcomes
- Integrating findings into risk treatment and remediation plans
- Reporting results to internal governance committees
- Updating business continuity plans based on test results
- Ensuring auditor access to full testing documentation
- Maintaining version control for evolving test methodologies
Module 6. ICT Risk Assessment Framework Integration
Embed DORA requirements into existing ICT risk assessment cycles to ensure continuous alignment.
12 chapters in this module
- Updating risk registers to include DORA-specific threat categories
- Assigning ownership for risk identification and evaluation
- Establishing risk appetite statements aligned with DORA standards
- Conducting threat modeling exercises for critical functions
- Linking risk treatment decisions to control implementation
- Integrating cyber threat intelligence into risk assessments
- Applying risk-based prioritization to remediation efforts
- Documenting residual risk acceptance with justification
- Integrating risk assessment outcomes into audit planning
- Reporting risk posture to senior management regularly
- Updating assessments following system or architecture changes
- Maintaining traceability between risks and controls
Module 7. Policy Design and Governance Alignment
Develop and maintain DORA-compliant policies that align with internal governance structures and external expectations.
12 chapters in this module
- Structuring policy hierarchies for clarity and enforceability
- Defining roles and responsibilities for policy adherence
- Aligning policy language with EBA interpretation guidance
- Incorporating stakeholder feedback into policy drafting
- Versioning policies with audit-trail documentation
- Establishing review cycles for policy currency
- Mapping policies to relevant control objectives
- Integrating policy exceptions into risk treatment plans
- Ensuring policy accessibility across global teams
- Training staff on updated policy requirements
- Monitoring policy compliance through audits
- Updating policies in response to regulatory changes
Module 8. Audit Evidence Packaging and Submission
Assemble comprehensive, defensible evidence packages that meet DORA auditor expectations and reduce follow-up requests.
12 chapters in this module
- Organizing artifacts by DORA article and subclause
- Creating index documents for rapid auditor navigation
- Standardizing evidence formats across business units
- Ensuring timestamp accuracy and metadata completeness
- Applying redaction protocols for sensitive information
- Verifying ownership documentation for all evidence items
- Including change logs for evolving control implementations
- Preparing narrative summaries to contextualize evidence
- Aligning submission timing with internal audit cycles
- Tracking auditor queries and response timelines
- Maintaining archived copies post-submission
- Reusing evidence components across review cycles
Module 9. Cross-Functional Coordination for DORA Readiness
Lead collaboration across compliance, IT, security, and legal to ensure unified DORA implementation.
12 chapters in this module
- Identifying stakeholders across functional domains
- Establishing regular coordination meetings with agendas
- Defining clear handoffs between teams during implementation
- Documenting decisions made during cross-functional workshops
- Resolving interpretation conflicts through governance forums
- Aligning messaging across internal communications
- Integrating feedback loops from operational teams
- Tracking action items with ownership and deadlines
- Escalating unresolved dependencies to senior leadership
- Measuring coordination effectiveness through metrics
- Reducing duplication through centralized task tracking
- Maintaining shared documentation repositories
Module 10. Regulatory Communication and Response Preparation
Prepare for direct engagement with EBA and national competent authorities under DORA’s oversight regime.
12 chapters in this module
- Understanding EBA’s role in direct supervision
- Identifying points of contact for regulator inquiries
- Documenting responses to formal regulatory questions
- Preparing for on-site inspection readiness
- Compiling organizational charts and role descriptions
- Creating centralized access to DORA-related documentation
- Establishing internal review protocols for submissions
- Applying consistent tone and precision in responses
- Maintaining records of all regulator interactions
- Simulating interview scenarios with subject matter experts
- Updating communication strategies based on feedback
- Ensuring legal review when required for disclosures
Module 11. Continuous Improvement and Framework Evolution
Institutionalize learning from audits, incidents, and testing to strengthen DORA compliance over time.
12 chapters in this module
- Capturing lessons learned from audit findings
- Integrating feedback into control enhancements
- Tracking key performance indicators for compliance
- Benchmarking against peer institutions’ practices
- Updating implementation playbooks with new insights
- Sharing best practices across business lines
- Adopting emerging tools for automation and efficiency
- Refining risk assessment models based on real-world data
- Aligning with future regulatory revisions proactively
- Documenting change management for framework updates
- Communicating improvements to internal stakeholders
- Demonstrating maturity to external assessors
Module 12. Sustaining Compliance Across Leadership Changes
Ensure DORA knowledge and practices endure despite personnel transitions.
12 chapters in this module
- Documenting tribal knowledge in accessible formats
- Creating onboarding materials for new team members
- Standardizing processes to reduce individual dependency
- Establishing mentorship pathways for junior staff
- Maintaining centralized repositories with access controls
- Implementing succession planning for key roles
- Conducting knowledge transfer sessions regularly
- Auditing process adherence after role changes
- Updating playbooks following team restructuring
- Ensuring continuity in reporting and submissions
- Embedding compliance into operational routines
- Recognizing and rewarding adherence consistently
How this maps to your situation
- Current DORA implementation phase in EU banking
- GTTO’s role in intragroup control harmonization
- Need for defensible audit narratives under scrutiny
- Long-term sustainability of compliance frameworks
Before vs. after
Before
Responding to DORA requirements with fragmented evidence and inconsistent interpretations across teams.
After
Producing unified, audit-ready narratives backed by structured control mappings and clear ownership.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: 90 minutes per week over 12 weeks, with flexible pacing allowed.
If nothing changes
Without structured implementation, teams risk inconsistent compliance postures, repeated auditor follow-ups, and reputational exposure during regulatory reviews.
How this compares to the alternatives
Unlike generic compliance training, this course delivers role-specific, DORA-focused frameworks with direct applicability to GTTO operations in multinational banks.
Frequently asked
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is this relevant if I’m not in a frontline audit role?
Yes, this course is designed for practitioners who shape evidence, not just gather it. Your GTTO role positions you to influence narrative design and control alignment, which the course directly supports.
Will the course help with upcoming audits?
Yes, every module includes templates and examples that accelerate preparation and reduce rework in audit responses.
$199 one-time. 90 minutes per week over 12 weeks, with flexible pacing allowed..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours