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CMP1036 Mastering DORA for Senior Public Finance Officers in Regulated Institutions

$199.00
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A tailored course, built for your situation

Mastering DORA for Senior Public Finance Officers in Regulated Institutions

A step-by-step implementation system for operational resilience under DORA

$199 one-time
24-hour access provisioning 30-day money-back guarantee Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
DORA compliance is no longer siloed, it’s reshaping how public finance teams coordinate across risk, IT, and operations.

The situation this course is for

Without a clear implementation roadmap, even experienced officers get pulled into reactive coordination, losing control over timelines and scope.

Who this is for

Senior compliance-facing finance leaders in regulated financial institutions, responsible for cross-functional alignment under new resilience mandates.

Who this is not for

Entry-level analysts, standalone IT teams, or vendors selling point solutions. This is for decision-shaping practitioners in public finance roles with cross-unit scope.

What you walk away with

  • Lead DORA implementation planning with confidence across lending, treasury, and municipal lines
  • Anticipate audit and review touchpoints before they land on your desk
  • Coordinate with IT and risk teams using shared control language and timelines
  • Produce documentation that satisfies internal and regulator-facing reviews
  • Establish yourself as the internal reference for operational resilience in public finance

The 12 modules (with all 144 chapters)

Module 1. DORA’s Scope in Public Finance
Understand how DORA applies specifically to public finance operations in regulated institutions, including exclusions and boundary decisions.
12 chapters in this module
  1. Defining digital operational resilience in public sector finance
  2. How DORA differs from FFIEC and GLBA in scope
  3. Identifying in-scope services under Article 5
  4. Mapping your current workflows to DORA’s mandate
  5. Determining materiality thresholds for third-party risk
  6. Understanding the role of senior management under Article 32
  7. Distinguishing between essential and critical functions
  8. Assessing impact on municipal lending operations
  9. Compliance expectations for non-directly regulated entities
  10. How PNC’s structure influences DORA applicability
  11. Key dates in the DORA implementation timeline
  12. First steps for public finance officers in Q3
Module 2. Third-Party Risk Mapping
Build a systematic approach to identifying, assessing, and documenting third-party dependencies under DORA.
12 chapters in this module
  1. Inventorying vendors in public finance workflows
  2. Classifying vendors under DORA’s tiering system
  3. Assessing reliance on cloud and legal service providers
  4. Documenting contractual obligations under Article 13
  5. Evaluating risk of service disruption for key vendors
  6. Creating vendor risk heatmaps for internal review
  7. Integrating SIG questionnaires with DORA requirements
  8. Aligning with procurement’s existing processes
  9. Handling multi-jurisdictional vendor arrangements
  10. Tracking vendor compliance timelines
  11. Preparing for joint resilience testing
  12. Updating vendor oversight with DORA-specific criteria
Module 3. Incident Reporting Protocols
Establish internal procedures for detecting, escalating, and reporting incidents under DORA’s strict timelines.
12 chapters in this module
  1. Defining reportable incidents under RTS the current cycle 3384
  2. Setting internal detection thresholds for early alerts
  3. Creating incident classification tiers aligned to DORA
  4. Building escalation paths from operations to senior management
  5. Documenting incident timelines for regulator review
  6. Meeting the 2-hour initial notification requirement
  7. Preparing follow-up reports under Article 11
  8. Coordinating with legal and compliance teams
  9. Handling cross-border incident reporting
  10. Using templates for consistent internal logging
  11. Testing incident response with mock scenarios
  12. Integrating with existing SOX and GLBA frameworks
Module 4. Operational Resilience Testing
Design and lead annual resilience testing cycles that meet DORA’s requirements and add internal value.
12 chapters in this module
  1. Planning the annual testing calendar
  2. Selecting scenarios relevant to public finance
  3. Engaging third parties in joint testing
  4. Defining success criteria for test outcomes
  5. Documenting test findings and remediation plans
  6. Aligning with internal audit schedules
  7. Involving senior management in test oversight
  8. Using red team exercises to stress systems
  9. Testing communication protocols under duress
  10. Reporting results to executive committees
  11. Linking test outcomes to control improvements
  12. Avoiding redundant testing across frameworks
Module 5. Internal Governance Framework
Structure your internal DORA governance to reflect PNC’s hierarchy and decision rights.
12 chapters in this module
  1. Designing a DORA steering committee
  2. Assigning roles: coordinator, reviewer, approver
  3. Integrating DORA with existing risk committees
  4. Creating dashboards for executive visibility
  5. Tracking milestones across departments
  6. Managing documentation version control
  7. Setting review cycles for control updates
  8. Onboarding new team members to the framework
  9. Aligning with enterprise risk management
  10. Reporting progress to senior leadership
  11. Handling changes in regulatory expectations
  12. Ensuring continuity during leadership transitions
Module 6. Policy Development for Compliance
Draft and maintain core policies that satisfy DORA’s Article 8 requirements and internal standards.
12 chapters in this module
  1. Outlining the core operational resilience policy
  2. Defining roles and responsibilities in writing
  3. Setting risk appetite statements for disruptions
  4. Documenting incident response authority
  5. Creating escalation protocols for management
  6. Incorporating lessons from past incidents
  7. Aligning with NIST CSF and ISO 22301
  8. Versioning and approval workflows
  9. Training staff on policy content
  10. Auditing policy adherence annually
  11. Updating policies after regulatory changes
  12. Linking policy to vendor contracts
Module 7. Cross-Functional Coordination
Lead alignment between legal, IT, risk, and finance teams under the DORA framework.
12 chapters in this module
  1. Identifying key stakeholders in each division
  2. Mapping interdependencies in resilience planning
  3. Running effective cross-functional meetings
  4. Resolving conflicts in control ownership
  5. Communicating timelines and expectations
  6. Creating shared documentation repositories
  7. Using RACI matrices for accountability
  8. Managing handoffs between teams
  9. Integrating feedback from external auditors
  10. Building trust through consistent delivery
  11. Handling misalignment on materiality
  12. Ensuring continuity across team changes
Module 8. Documentation and Audit Readiness
Produce audit-grade artefacts that pass internal and regulator review without rework.
12 chapters in this module
  1. Structuring the DORA compliance binder
  2. Organizing evidence by control objective
  3. Creating indexable, searchable documentation
  4. Meeting EBA and Federal Reserve expectations
  5. Preparing for on-site examiner visits
  6. Using version history to show progress
  7. Reducing follow-up requests from auditors
  8. Linking controls to specific policies
  9. Maintaining artefacts between audits
  10. Training backup personnel on documentation
  11. Digitizing records for remote access
  12. Ensuring records meet retention policies
Module 9. Vendor Engagement Strategy
Drive accountability from third parties through structured engagement and oversight.
12 chapters in this module
  1. Initiating DORA discussions with key vendors
  2. Requesting compliance letters and attestations
  3. Reviewing vendors’ own resilience testing
  4. Negotiating contract amendments for DORA
  5. Tracking vendor progress on action items
  6. Handling non-responsive or non-compliant vendors
  7. Escalating issues to senior management
  8. Documenting due diligence efforts
  9. Using service level agreements to enforce standards
  10. Coordinating joint incident simulations
  11. Managing offshored vendor relationships
  12. Updating due diligence for new contracts
Module 10. Regulator Communication Strategy
Prepare for interactions with regulators using DORA-specific language and evidence.
12 chapters in this module
  1. Understanding the EBA’s supervisory expectations
  2. Anticipating questions during examinations
  3. Preparing executive briefings on readiness
  4. Responding to information requests
  5. Demonstrating management oversight
  6. Explaining control design to examiners
  7. Using data to support compliance claims
  8. Handling requests for system access
  9. Maintaining composure under scrutiny
  10. Documenting responses for traceability
  11. Following up on regulator feedback
  12. Building long-term credibility with examiners
Module 11. Continuous Improvement Cycle
Institutionalize ongoing improvement based on audits, incidents, and regulatory feedback.
12 chapters in this module
  1. Scheduling post-audit review sessions
  2. Incorporating lessons from incident reports
  3. Updating controls after testing cycles
  4. Tracking open action items to closure
  5. Benchmarking against peer institutions
  6. Adjusting risk appetite statements
  7. Engaging staff in improvement ideas
  8. Measuring control effectiveness over time
  9. Aligning updates with strategic planning
  10. Communicating changes across teams
  11. Documenting rationale for changes
  12. Ensuring leadership approval for updates
Module 12. Sustaining Leadership Influence
Maintain your role as the central reference for operational resilience beyond initial implementation.
12 chapters in this module
  1. Onboarding new team members to the framework
  2. Mentoring junior officers in DORA practices
  3. Sharing best practices across business units
  4. Presenting success stories to leadership
  5. Contributing to industry discussions
  6. Staying updated on regulatory changes
  7. Building external networks with peers
  8. Publishing internal guidance notes
  9. Leading refinement of internal processes
  10. Integrating DORA into onboarding programs
  11. Measuring your impact on compliance outcomes
  12. Positioning yourself for future leadership roles

How this maps to your situation

  • Public Finance leadership under new resilience mandates
  • Cross-unit influence in regulated financial institutions
  • Pre-audit preparation and internal coordination
  • Long-term sustainability of compliance frameworks

Before vs. after

Before
DORA compliance is fragmented across teams, with no clear ownership or coordination.
After
You lead a unified, proactive approach that aligns public finance, risk, IT, and legal under a single resilience framework.

What's included with your purchase

  • 12 modules with 12 chapters each (144 chapters)
  • Downloadable templates and worked examples for every module
  • Hand-built implementation playbook delivered alongside course access
  • 30-day money-back guarantee

Delivery and format

  • Course and learning environment access provisioned within 24 hours of purchase
  • Hand-built implementation playbook delivered alongside course access

Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.

Time investment: 90 minutes of focused learning, designed to fit into a single Sunday morning.

If nothing changes
Without structured implementation, DORA compliance becomes reactive, increasing audit risk, coordination overhead, and leadership scrutiny.

How this compares to the alternatives

Unlike generic compliance courses, this is tailored to public finance officers in regulated institutions, with direct application to DORA’s requirements and PNC’s operational context.

Frequently asked

Is this course relevant if my team isn’t directly regulated?
Yes. As a public finance officer in a regulated institution, your work supports functions that are in scope. This course helps you lead coordination even if you’re not the primary regulated entity.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help with upcoming audits?
Yes. The course includes templates and documentation strategies specifically designed to pass internal and regulator-facing reviews.
$199 one-time. 90 minutes of focused learning, designed to fit into a single Sunday morning..

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.

30-day money-back guarantee· 144 chapters· Hand-built playbook included· Account access within 24 hours
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