A tailored course, built for your situation
Mastering DORA for ABC Regulatory Compliance Practitioners
Build regulator-ready operational resilience evidence with precision and confidence
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Avoid last-minute scrambles when regulator requests land
The situation this course is for
Compliance teams still relying on ad-hoc documentation face repeated back-and-forth during DORA reviews. Delays erode credibility and expose gaps under scrutiny.
Who this is for
Regulatory compliance practitioners at global financial institutions managing operational resilience under DORA
Who this is not for
Entry-level analysts or consultants without ownership of compliance artefacts
What you walk away with
- Produce regulator-facing review packets that require zero rework
- Serve as escalation point for cross-divisional DORA implementation issues
- Lead internal audit responses with pre-validated evidence trails
- Shape incident reporting workflows that align with EBA expectations
- Build reusable evidence structures that survive leadership changes
The 12 modules (with all 144 chapters)
Module 1. Understanding DORA’s Scope in ABC Context
Define what falls under DORA's mandate within the firm’ ABC structure, focusing on critical operations, third-party dependencies, and reporting lines.
12 chapters in this module
- Identifying in-scope entities under Article 5
- Mapping internal service dependencies for reporting
- Classifying ICT third-party relationships by risk tier
- Establishing thresholds for materiality determination
- Documenting critical business service boundaries
- Linking DORA scope to existing internal audit frameworks
- Integrating NIS2 overlap points in scope definition
- Tracking changes in scope over reporting cycles
- Assigning ownership for scope validation
- Preparing challenge-ready scope narratives
- Using EBA guidelines to justify exclusions
- Avoiding overreach in scope creep during audits
Module 2. Incident Classification and Escalation Protocols
Develop clear criteria for classifying incidents and ensure timely reporting to internal and external parties.
12 chapters in this module
- Defining incident severity levels under RTS
- Creating decision trees for incident categorization
- Designing internal escalation paths for Tier 1 events
- Integrating incident logs with service desk systems
- Establishing time-bound thresholds for reporting
- Aligning incident types with EBA taxonomy
- Handling dual-reporting for GDPR and DORA events
- Training responders on classification consistency
- Automating classification triggers in monitoring tools
- Validating incident logs during mock audits
- Documenting rationale for no-report decisions
- Reconciling incident data across divisions
Module 3. Operational Resilience Testing Frameworks
Build test plans that validate continuity of critical functions under stress conditions specified by DORA.
12 chapters in this module
- Selecting critical business services for testing
- Designing scenario-based resilience tests
- Scheduling annual and ad-hoc test cadences
- Coordinating cross-functional test participation
- Measuring impact against performance tolerances
- Documenting test results for auditor review
- Integrating lessons learned into playbooks
- Using test findings to update risk registers
- Ensuring independence in test evaluation
- Addressing gaps identified in previous cycles
- Scaling test scope based on organizational change
- Archiving evidence for multi-year comparisons
Module 4. Third-Party Risk Oversight Under DORA
Strengthen oversight of external vendors and outsourced functions in line with regulatory expectations.
12 chapters in this module
- Assessing third-party criticality for DORA purposes
- Mapping contractual obligations to control requirements
- Reviewing subcontractor chaining risks
- Implementing due diligence protocols pre-onboarding
- Conducting periodic risk reassessments
- Evaluating right-to-audit clauses
- Integrating vendor data into central repositories
- Monitoring vendor compliance certifications
- Handling vendor incident reporting timelines
- Benchmarking controls against industry peers
- Managing exit strategies for high-risk providers
- Reporting concentration risks to senior management
Module 5. Internal Audit Coordination and Evidence Flow
Streamline how internal audit interacts with compliance teams during DORA assessments.
12 chapters in this module
- Defining audit evidence request workflows
- Standardizing response formats across teams
- Creating centralized document repositories
- Establishing version control for shared artefacts
- Documenting source-to-report traceability
- Pre-aligning on interpretation of key terms
- Using audit findings to improve controls
- Scheduling pre-audit alignment sessions
- Responding to queries within mandated timelines
- Tracking open actions to resolution
- Integrating feedback loops into updates
- Maintaining independence while collaborating
Module 6. Regulator Engagement and Reporting Timeliness
Ensure accurate and timely submission of required reports to supervisors.
12 chapters in this module
- Identifying reportable incidents under Article 24
- Establishing internal review gates before submission
- Building checklists for regulator-ready packets
- Designing approval workflows with legal
- Integrating EBA reporting templates
- Tracking submission deadlines in calendars
- Maintaining audit trails for submitted data
- Handling follow-up inquiries efficiently
- Coordinating cross-departmental inputs
- Verifying data consistency across submissions
- Updating reporting playbooks after each cycle
- Using feedback to pre-empt future requests
Module 7. Business Continuity Plan Integration
Align BCPs with DORA requirements to ensure resilience across disruptions.
12 chapters in this module
- Mapping critical services to recovery objectives
- Setting RTOs and RPOs per EBA guidance
- Linking BCPs to incident response plans
- Conducting tabletop exercises quarterly
- Validating backup infrastructure capabilities
- Ensuring plan accessibility during outages
- Testing communication tree effectiveness
- Updating plans after organizational changes
- Integrating cyber incident playbooks
- Documenting decision-making authority
- Reviewing plan assumptions annually
- Archiving historical versions for auditors
Module 8. ICT Risk Assessment and Control Mapping
Conduct comprehensive ICT risk assessments and map controls to regulatory requirements.
12 chapters in this module
- Defining the scope of ICT risk assessments
- Identifying threats to critical systems
- Assessing likelihood and impact of risks
- Prioritizing risks for mitigation
- Mapping controls to DORA Articles
- Using framework crosswalks (e.g., NIST CSF)
- Validating control design effectiveness
- Assessing control implementation status
- Documenting residual risk positions
- Reporting to senior management regularly
- Updating assessments after incidents
- Ensuring independence in validation
Module 9. Cross-Functional Playbook Development
Create playbooks that guide coordinated responses across compliance, IT, and operations.
12 chapters in this module
- Identifying key stakeholders in response workflows
- Defining roles and responsibilities clearly
- Creating escalation matrices for incidents
- Integrating communication protocols
- Designing decision logs for transparency
- Building situational response guides
- Including regulatory citation references
- Versioning playbook updates systematically
- Training teams on playbook use
- Testing playbook efficacy through simulations
- Capturing feedback for improvements
- Archiving historical responses for learning
Module 10. Management Body Reporting and Governance
Prepare concise, actionable reports for senior leadership on DORA compliance status.
12 chapters in this module
- Identifying key metrics for governance review
- Summarizing compliance posture trends
- Highlighting top risks and mitigation progress
- Reporting on testing outcomes
- Communicating audit findings succinctly
- Tracking action item completion rates
- Escalating unresolved issues appropriately
- Aligning with EBA expectations
- Ensuring reporting cadence consistency
- Using dashboards for visibility
- Documenting leadership decisions
- Maintaining reporting archives
Module 11. Documentation Standards and Artefact Reuse
Establish standards for documentation that support long-term compliance efficiency.
12 chapters in this module
- Defining minimum content for artefacts
- Creating templates for common documents
- Ensuring traceability across artefacts
- Implementing naming conventions
- Storing files in secure repositories
- Applying metadata for searchability
- Versioning documents rigorously
- Archiving superseded versions
- Reusing evidence across cycles
- Validating artefacts against checklists
- Training teams on documentation norms
- Auditing compliance with standards
Module 12. Continuous Improvement and Future Readiness
Embed feedback loops and anticipate upcoming regulatory changes.
12 chapters in this module
- Collecting feedback from audits and tests
- Analyzing root causes of gaps
- Prioritizing improvement initiatives
- Integrating lessons into updated playbooks
- Monitoring regulatory developments
- Anticipating EBA guidance updates
- Benchmarking against peer institutions
- Adopting emerging best practices
- Updating training curricula
- Running readiness assessments
- Reporting on maturity progression
- Planning next-cycle goals
How this maps to your situation
- Handling EBA review cycles
- Managing cross-divisional compliance
- Responding to internal audit requests
- Building long-term evidence repositories
Before vs. after
Before
Awaiting reviewer requests and reacting to escalations.
After
Proactively shaping review packets and owning escalation responses.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: 90 minutes per week over 12 weeks, self-paced with immediate access to all materials.
If nothing changes
Without structured DORA implementation, teams face repeated audit back-and-forth, eroded credibility with regulators, and reactive scrambles during review cycles.
How this compares to the alternatives
Generic compliance courses lack DORA-specific precision. This course delivers decision-grade artefacts tailored to ABC regulatory workflows at global banks.
Frequently asked
Is this course focused on practical application or theoretical concepts?
Exclusively practical. Every module delivers artefacts and decisions used in real DORA compliance cycles.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will I receive templates I can use immediately?
Yes. Each module includes downloadable, customizable templates and real-world examples.
$199 one-time. 90 minutes per week over 12 weeks, self-paced with immediate access to all materials..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours