What does the ISO 20700 course cover?
ISO 20700 is covered here in 10 modules: Introduction to ISO 20700: Overview of ISO 20700, Key principles and requirements, Understanding the Client's Needs: Conducting a gap analysis, Developing a Management Consulting Plan: Conducting a stakeholder analysis and 7 more. The outline lists 40 specific topics, opening with overview of ISO 20700 and closing with addressing audit findings and implementing corrective actions.
How do you approach ISO 20700 step by step?
The work is sequenced in 10 stages. It starts with Introduction to ISO 20700: Overview of ISO 20700, Key principles and requirements, moves through Understanding the Client's Needs: Conducting a gap analysis and Developing a Management Consulting Plan: Conducting a stakeholder analysis, and ends at Preparing for a Certification Audit: Conducting a self-assessment.
What is in Module 1 of the ISO 20700 course?
Module 1 is Introduction to ISO 20700: Overview of ISO 20700, Key principles and requirements. It works through overview of ISO 20700, history and development of the standard, key principles and requirements and 1 more. It sets the vocabulary the remaining 9 modules build on.
How is the ISO 20700 course delivered?
The ISO 20700 course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the ISO 20700 course cost?
The ISO 20700 course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
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Mastering ISO 20700: A Step-by-Step Guide to Effective Management Consulting
Course Overview
This comprehensive course is designed to equip management consultants with the knowledge, skills, and best practices necessary to deliver high-quality services that meet the requirements of ISO 20700. Through a combination of interactive lessons, real-world examples, and hands-on projects, participants will gain a deep understanding of the standard and its application in real-world scenarios.Course Objectives
- Understand the principles and requirements of ISO 20700
- Develop the skills and knowledge necessary to deliver high-quality management consulting services
- Apply the standard in real-world scenarios
- Improve the quality and effectiveness of management consulting services
- Enhance client satisfaction and loyalty
Course Outline
Module 1. Introduction to ISO 20700: Overview of ISO 20700, Key principles and requirements
- Overview of ISO 20700
- History and development of the standard
- Key principles and requirements
- Benefits of implementing ISO 20700
Module 2. Understanding the Client's Needs: Conducting a gap analysis
- Defining the client's objectives and requirements
- Conducting a gap analysis
- Developing a client-centric approach
- Establishing a collaborative relationship with the client
Module 3. Developing a Management Consulting Plan: Conducting a stakeholder analysis
- Defining the scope and objectives of the project
- Conducting a stakeholder analysis
- Developing a project plan and timeline
- Establishing a budget and resource allocation plan
Module 4. Implementing the Management Consulting Plan: Identifying and mitigating risks
- Conducting data collection and analysis
- Developing and implementing solutions
- Establishing a monitoring and evaluation plan
- Identifying and mitigating risks
Module 5. Evaluating and Improving the Management Consulting Service: Identifying areas for improvement
- Conducting a self-assessment of the management consulting service
- Gathering feedback from clients and stakeholders
- Identifying areas for improvement
- Developing and implementing a continuous improvement plan
Module 6. Establishing a Quality Management System: Conducting audits and reviews
- Defining the quality policy and objectives
- Establishing a quality management system
- Developing procedures and processes
- Conducting audits and reviews
Module 7. Managing Risks and Opportunities: Developing a risk management plan
- Identifying and assessing risks and opportunities
- Developing a risk management plan
- Establishing a process for managing opportunities
- Monitoring and reviewing risks and opportunities
Module 8. Maintaining Competence and Awareness: Conducting awareness training
- Defining the competence and awareness requirements
- Establishing a training and development plan
- Conducting awareness training
- Maintaining records of competence and awareness
Module 9. Establishing a Documented Information System: Maintaining records of documented information
- Defining the documented information requirements
- Establishing a documented information system
- Developing procedures for creating, updating, and controlling documented information
- Maintaining records of documented information
Module 10. Preparing for a Certification Audit: Conducting a self-assessment
- Understanding the certification process
- Preparing for a certification audit
- Conducting a self-assessment
- Addressing audit findings and implementing corrective actions
Certificate of Completion
Upon completing this course, participants will receive a Certificate of Completion issued by The Art of Service.Course Features
- Interactive and engaging lessons
- Comprehensive and up-to-date content
- Personalized learning experience
- Real-world applications and examples
- High-quality content and expert instructors
- Certification upon completion
- Flexible learning schedule
- User-friendly and mobile-accessible platform
- Community-driven and interactive discussion forum
- Actionable insights and hands-on projects
- Bite-sized lessons and lifetime access
- Gamification and progress tracking