A tailored course, built for your situation
Mastering ISO 22301 for Senior ML Engineers in Ad Tech
Build resilient AI systems that maintain uptime through disruptions
The situation this course is for
ML teams in high-visibility roles often face unexpected requests during compliance sweeps, especially when AI behavior shifts at scale. Without a documented resilience framework, responses take longer, require cross-team chasing, and increase scrutiny.
Who this is for
Senior ML Engineer in ad tech or platform AI, accountable for model behavior under stress, audit, or incident review
Who this is not for
Junior engineers still mastering fundamentals, non-ML roles in advertising tech, or practitioners outside regulated AI deployment
What you walk away with
- Produce regulator-facing escalation packages that require no rework
- Demonstrate compliance with ISO 22301 continuity requirements in AI operations
- Reduce incident investigation cycles by standardizing resilience evidence
- Own the narrative when model behavior shifts during high-traffic events
- Build auditable runbooks that survive team turnover
The 12 modules (with all 144 chapters)
- What ISO 22301 means for ML-powered ad delivery
- Clause 5.2 context of the organization in ad tech
- Clause 6.1 actions to address risks and opportunities
- Clause 7.4 communication during model rollback
- Clause 8.2 managing disruptions to ranking signals
- Clause 8.4 business continuity during A/B test failure
- Clause 8.5.1 post-incident evidence collection
- Clause 9.1 monitoring performance of fallback models
- Clause 9.3 management review of ML uptime
- Clause 10.2 continual improvement of resilience runbooks
- Clause 4.0 scope definition for AI ranking systems
- Clause 5.1 leadership commitment to availability
- Categorizing model drift vs. data corruption vs. infrastructure outage
- Assigning business impact scores to ranking failures
- Identifying regulator-visible failure modes
- Documenting expected behavior during traffic surges
- Linking incident type to customer trust metrics
- Prioritizing scenarios for runbook development
- Estimating revenue impact per minute of downtime
- Tracking reputational risk in social sentiment
- Aligning with SRE teams on severity thresholds
- Creating escalation trees for model rollback events
- Defining acceptable degradation paths
- Benchmarking against peer platform resilience
- Template for AI incident classification matrix
- Step-by-step rollback for underperforming ranking models
- Decision log for manual intervention approval
- Checklist for data pipeline health verification
- Runbook section for stakeholder communication
- Version control for model deactivation steps
- Integration with on-call alerting systems
- Runbook review cycle with legal and compliance
- Incident simulation using historical data
- Post-mortem integration with runbook updates
- Access controls for production model rollback
- Runbook validation under regulator scrutiny
- Structure of a regulator-ready evidence binder
- Proving model fallback behavior under load
- Demonstrating documented decision chains
- Version-controlled runbook sign-off process
- Generating compliance-ready runbook summaries
- Mapping controls to ISO 22301 clauses
- Including test results from chaos engineering
- Annotating decisions with timestamped logs
- Redacting sensitive data while preserving logic
- Formatting appendices for external reviewers
- Preparing for follow-up document requests
- Maintaining evidence freshness between cycles
- Designing canary rollbacks for model updates
- Simulating data pipeline corruption safely
- Stress-testing fallback models under load
- Validating alert triggers before deployment
- Measuring detection-to-response time
- Running tabletop exercises with legal
- Chaos engineering for ML infrastructure
- Documenting test scope and boundaries
- Incorporating red team findings
- Testing communication plans under pressure
- Capturing lessons in runbook updates
- Reporting test results to leadership
- Automated runbook section generation
- Embedding model metadata in continuity logs
- API calls to extract uptime during incidents
- Scheduled snapshots of fallback readiness
- Automated compliance mapping reports
- Integrating CI/CD with ISO 22301 checks
- Versioning runbooks with model deployment
- Auto-populating evidence templates
- Triggering compliance alerts pre-audit
- Syncing documentation with configuration
- Automating test result aggregation
- Auditable trails for evidence integrity
- Standardizing runbook templates across teams
- Centralizing incident classification criteria
- Shared ownership of continuity framework
- Cross-team training on escalation protocols
- Harmonizing documentation formats
- Common vocabulary for model degradation
- Automated resilience scorecards
- Benchmarking teams against standards
- Rotating audit preparation roles
- Building shared resilience libraries
- Mentoring junior engineers on continuity
- Scaling playbooks to new geographies
- Mapping ISO 22301 to SOC 2 controls
- Coordinating with security incident response
- Sharing model rollback evidence with auditors
- Understanding legal team’s escalation needs
- Aligning with privacy team on data breaks
- Documenting compliance for cross-border data
- Integrating with enterprise risk frameworks
- Reporting on uptime during board cycles
- Including continuity in vendor assessments
- Supporting third-party audit requests
- Responding to regulator information requests
- Maintaining separation of duties in runbooks
- Triggering runbook updates with model retraining
- Versioning runbooks with model versions
- Automated checks for outdated procedures
- Review cycles after major ranking changes
- Updating runbooks post-incident
- Archiving superseded runbook versions
- Documenting changes in rollback behavior
- Tracking runbook maintenance in sprints
- Alerting on unreviewed runbook sections
- Incorporating feedback from incident reviews
- Linking runbooks to A/B test results
- Auditing runbook accuracy quarterly
- Activating runbooks during live incidents
- Capturing real-time decision logs
- Adapting procedures to unexpected conditions
- Communicating status to leadership
- Preserving evidence during crisis
- Balancing speed and documentation
- Reporting on incident response effectiveness
- Updating runbooks after real events
- Sharing learnings across ML teams
- Demonstrating improvement over time
- Reducing time to first fix
- Meeting regulator expectations under pressure
- Creating executive summaries of runbook readiness
- Reporting on uptime during campaign cycles
- Mapping continuity to revenue protection
- Benchmarking against industry standards
- Presenting test results to senior leaders
- Summarizing risk reduction from runbooks
- Visualizing incident response timelines
- Including resilience in performance goals
- Linking availability to customer trust
- Demonstrating cost savings from automation
- Reporting on regulator feedback trends
- Positioning your team as continuity leaders
- Scheduling regular runbook reviews
- Updating documentation for new ranking models
- Revising roles during team reorgs
- Training new hires on continuity protocols
- Auditing runbook access controls
- Refreshing test scenarios annually
- Aligning with updated ISO guidance
- Incorporating lessons from peer companies
- Maintaining evidence freshness
- Reporting compliance status to management
- Preparing for unannounced regulator reviews
- Scaling practices to new product areas
How this maps to your situation
- Regulator review of AI behavior
- Model rollback under performance pressure
- Incident investigation and reporting
- Cross-functional trust in technical decisions
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters total)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: 90 minutes per week for 12 weeks, or 12 hours total
How this compares to the alternatives
Unlike generic compliance courses, this course focuses on ML-specific failure modes, real regulator expectations, and documented patterns used in ad tech.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.