A tailored course, built for your situation
Mastering ISO 22301 for Global Product Development Executives
Earn broader decision rights in product continuity without expanding headcount or budget
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Senior product executive in global tech or software-driven organizations with oversight of product resilience, continuity planning, and compliance-integrated development lifecycles.
Who this is not for
Junior product managers, individual contributors without cross-functional delivery authority, or practitioners focused solely on pre-sales or roadmap presentation rather than operational execution.
What you walk away with
- Own end-to-end ISO 22301 implementation within product teams
- Define recovery time objectives (RTOs) for critical product services
- Lead cross-functional incident response sequencing without escalation
- Build documented continuity playbooks that survive leadership turnover
- Exert direct influence on vendor recovery SLAs within product stack
The 12 modules (with all 144 chapters)
Module 1. Understanding ISO 22301 in Product Context
Align business continuity requirements with product delivery cycles and technical debt profiles unique to software organizations.
12 chapters in this module
- Scope of ISO 22301 applicability
- Product lifecycle integration points
- Regulatory expectations in EU markets
- Mapping product criticality to BIA
- Stakeholder alignment patterns
- Time-bound recovery definitions
- Baseline maturity assessment
- Common implementation pitfalls
- Framework overlap with ISO 27001
- Executive communication cadence
- Vendor continuity obligations
- Documentation hierarchy
Module 2. Building the Business Impact Analysis
Conduct product-specific BIAs that prioritize recovery based on customer impact, revenue exposure, and SLA commitments.
12 chapters in this module
- Defining product service tiers
- Customer dependency mapping
- Revenue-at-risk modeling
- Downtime cost benchmarks
- Functional dependency trees
- Third-party service integration
- Data sovereignty constraints
- Geographic recovery variance
- User-facing vs backend services
- Automated impact scoring
- Validation with customer support data
- Living BIA maintenance
Module 3. Designing Incident Response Playbooks
Create decision-driven playbooks that guide real-time product recovery actions during disruption events.
12 chapters in this module
- Trigger conditions for activation
- Role clarity in crisis mode
- Communication tree structures
- Internal escalation protocols
- Customer notification sequencing
- Rollback decision gates
- Data consistency checks
- Recovery priority matrices
- Post-event data capture
- Simulation cadence planning
- Toolchain integration
- Playbook version control
Module 4. Setting Recovery Time Objectives
Establish defensible, product-specific RTOs aligned with market expectations and technical feasibility.
12 chapters in this module
- Defining 'operational' vs 'full' recovery
- Customer tolerance benchmarks
- Architecture-dependent thresholds
- Dependency-driven sequencing
- Staged recovery design
- Monitoring for RTO compliance
- Penalty clause alignment
- Historical downtime analysis
- RTO validation methods
- Negotiation with infrastructure teams
- Documentation standards
- Regulator-facing justification
Module 5. Integrating with Development Lifecycles
Embed continuity requirements into sprint planning, QA, and release workflows.
12 chapters in this module
- Continuity user stories
- Definition of 'resilient' code
- Automated recovery testing
- Sprint checkpoint integration
- QA validation scenarios
- Rollback mechanism design
- Failover documentation standards
- Post-mortem action tracking
- Feature flag strategies
- Dependency transparency
- Environment parity checks
- Developer training modules
Module 6. Vendor and Partner Coordination
Ensure third-party providers meet product-specific recovery obligations.
12 chapters in this module
- Contractual SLA definitions
- Right-to-audit clauses
- Joint testing participation
- Escalation path clarity
- Performance monitoring
- Penalty enforcement mechanisms
- Multi-vendor dependency chains
- Geopolitical risk factors
- Data transfer resilience
- Compliance verification methods
- Renewal leverage points
- Exit strategy implications
Module 7. Conducting Continuity Testing
Run realistic simulations that validate product recovery without disrupting live services.
12 chapters in this module
- Test scenario ideation
- Controlled environment design
- Canary rollback procedures
- Customer communication planning
- Team coordination drills
- Data consistency verification
- Duration and scope limits
- Observer roles and feedback
- Gap identification frameworks
- Remediation tracking
- Regulatory reporting needs
- Test frequency benchmarks
Module 8. Documentation and Audit Readiness
Produce regulator-ready artefacts that demonstrate continuous compliance.
12 chapters in this module
- Required document types
- Version control systems
- Retention period standards
- Audit trail generation
- Evidence collection workflows
- Cross-border data rules
- Internal review cycles
- Gap tracking systems
- Executive summary creation
- External auditor preparation
- Common finding patterns
- Corrective action documentation
Module 9. Change Management Integration
Link continuity planning to product updates, feature releases, and architecture changes.
12 chapters in this module
- Pre-change impact assessment
- Continuity risk scoring
- Stakeholder notification
- Rollback planning
- Post-implementation validation
- Architecture review gates
- Automated change detection
- Emergency change protocols
- Backout condition definitions
- Change freeze periods
- Compliance exception tracking
- Lessons learned incorporation
Module 10. Executive Communication
Frame continuity work as strategic enablement, not risk avoidance.
12 chapters in this module
- Value-based messaging
- Product continuity metrics
- Customer retention link
- Brand protection narrative
- Investment justification
- Board-level summary prep
- Crisis communication plans
- Media response templates
- Stakeholder briefing cycles
- Success story documentation
- Benchmarking against peers
- Future-state visioning
Module 11. Continuous Improvement
Build feedback loops that strengthen resilience over time.
12 chapters in this module
- Post-event review process
- Root cause analysis methods
- Corrective action tracking
- Trend analysis across incidents
- Benchmarking improvements
- Team performance indicators
- Customer feedback integration
- Technology upgrade planning
- Knowledge transfer systems
- Training refresh cycles
- Lessons-shared databases
- Maturity progression tracking
Module 12. Sustaining Organizational Adoption
Ensure resilience practices endure beyond initial rollout.
12 chapters in this module
- Leadership alignment
- Cross-functional ownership
- Training program design
- Incentive structures
- Success metric transparency
- Internal audit integration
- Culture of preparedness
- Onboarding integration
- Performance review linkage
- Recognition mechanisms
- External validation
- Long-term roadmap
How this maps to your situation
- Product continuity planning
- Incident response execution
- Cross-functional leadership
- Regulator engagement
Before vs. after
Before
Continuity decisions require cross-team approvals and escalate to external coordinators.
After
You lead product recovery end to end with documented authority over SLAs, rollback timing, and vendor response.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for completion within 6 weeks while maintaining full-time responsibilities.
If nothing changes
...
How this compares to the alternatives
Unlike generic compliance courses, this program focuses specifically on ISO 22301 application in product development environments, with templates and decision frameworks tailored to software delivery cycles and technical architecture dependencies.
Frequently asked
Who is this course designed for?
Senior product leaders with decision authority over development lifecycles and service continuity in global software organizations.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me with auditor requests?
Yes, the course includes templates and documented processes that satisfy common ISO 22301 audit requirements specific to product environments.
$199 one-time. Approximately 3 hours per module, designed for completion within 6 weeks while maintaining full-time responsibilities..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours