A tailored course, built for your situation
Mastering ISO 27001 for HR Leaders in Global Professional Services
Build defensible, high-quality compliance frameworks that align with firm-wide risk posture and executive expectations
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Avoid last-minute fixes and inconsistent audit outputs with a proven approach to ISO 27001 implementation
The situation this course is for
HR teams often contribute to ISO 27001 efforts without full clarity on control expectations, leading to revisions, delays, and misalignment with security and legal teams.
Who this is for
Senior HR leader in a global professional services firm responsible for compliance inputs, policy documentation, and cross-functional alignment with risk and security teams
Who this is not for
This course is not for technical auditors, IT security specialists, or external consultants focused solely on control testing. It is designed for HR practitioners embedded in compliance workflows.
What you walk away with
- Produce accurate and polished ISO 27001 documentation on the first attempt
- Align HR-led compliance inputs with security and legal expectations
- Reduce rework cycles during audit preparation phases
- Strengthen defensibility of HR-related controls with structured evidence
- Develop a repeatable documentation process that survives team changes
The 12 modules (with all 144 chapters)
Module 1. Understanding ISO 27001 in the Context of HR Functions
Explore how HR responsibilities intersect with information security management, including personnel security controls, onboarding processes, and access rights. This module sets the foundation by aligning ISO 27001 clauses with HR-led workflows and accountability.
12 chapters in this module
- Mapping HR processes to ISO 27001 control objectives
- The role of HR in information security policy enforcement
- Key differences between HR compliance and technical compliance
- How HR inputs impact audit findings and certifications
- Case study: HR’s contribution to a successful ISO 27001 certification
- Common gaps in HR-led documentation efforts
- Integrating HR into the Information Security Management System
- Ownership vs. collaboration in cross-functional compliance
- Understanding Annex A controls relevant to HR
- HR's responsibility in security awareness programs
- Documenting disciplinary processes in compliance terms
- Linking employee lifecycle events to access control reviews
Module 2. Building Defensible Policy Documentation
Learn how to craft HR-related policies that meet ISO 27001 standards for clarity, completeness, and audit readiness. Focus on language precision, version control, and traceability to framework requirements.
12 chapters in this module
- Structuring policy documents for compliance reviewers
- Writing clear and enforceable HR security policies
- Version control practices for compliance artefacts
- Linking policy statements to ISO 27001 control clauses
- Using standardized templates across global teams
- Avoiding ambiguous language in disciplinary policies
- Documenting exceptions and approvals systematically
- Creating audit trails for policy updates
- Incorporating legal and regional variations
- Balancing consistency with local flexibility
- Storing policy documentation in secure repositories
- Review cycles for HR policy maintenance
Module 3. Evidence Collection for HR Controls
Develop a systematic approach to gathering and organizing evidence for HR-related controls, ensuring it's both sufficient and appropriate for auditors.
12 chapters in this module
- Identifying required evidence for HR controls
- Sampling strategies for employee records
- Documenting onboarding and offboarding checks
- Maintaining records of security training attendance
- Tracking role-based access reviews
- Capturing disciplinary action documentation
- Handling data privacy in employee files
- Secure storage of compliance evidence
- Evidence retention timelines and policies
- Preparing evidence packs for internal audits
- Using checklists for consistent evidence collection
- Validating completeness of HR evidence submissions
Module 4. Integrating HR into Risk Assessments
Understand how personnel risks fit into the broader risk landscape and how to contribute meaningfully to risk assessment exercises.
12 chapters in this module
- HR-specific risks in information security
- Participating in organization-wide risk workshops
- Classifying employee-related security events
- Assessing insider threat likelihood and impact
- Linking hiring practices to risk profiles
- Evaluating third-party staffing risks
- Documenting HR inputs to risk registers
- Mapping HR processes to risk scenarios
- Updating risk assessments after workforce changes
- Reviewing exit interview data for security insights
- Collaborating with risk and security teams
- Reporting HR-driven risk mitigation actions
Module 5. Onboarding and Offboarding Compliance Workflows
Design standardized, auditable processes for employee onboarding and offboarding that align with ISO 27001 requirements.
12 chapters in this module
- Security checks in new hire onboarding
- Role-based access provisioning protocols
- Documenting security briefings and acknowledgments
- Integrating ISO 27001 requirements into HRIS
- Verifying background check completion
- Managing contractor access securely
- Exit interviews and knowledge retention
- Revoking system access upon termination
- Tracking return of company assets
- Conducting final access reviews
- Preserving offboarding records
- Auditing onboarding and offboarding compliance
Module 6. Security Awareness and Training Programs
Develop and maintain effective security awareness initiatives led or supported by HR, aligned with ISO 27001 awareness and training controls.
12 chapters in this module
- Defining security training requirements for roles
- Scheduling role-specific security training
- Delivering training in global, multilingual environments
- Tracking employee completion rates
- Using e-learning platforms for compliance
- Measuring engagement with training content
- Updating training materials annually
- Documenting training exceptions
- Linking training to policy attestation
- Evaluating training effectiveness through surveys
- Addressing repeat non-compliance
- Reporting training metrics to auditors
Module 7. Incident Response and HR's Role
Clarify HR's responsibilities during security incidents, including investigations, disciplinary actions, and communication boundaries.
12 chapters in this module
- Recognizing HR-relevant security incidents
- Participating in incident response teams
- Handling employee misconduct investigations
- Documenting disciplinary actions
- Coordinating with legal and compliance
- Managing confidentiality during investigations
- Supporting workforce changes post-incident
- Reviewing access logs for misuse
- Updating HR policies after incidents
- Reporting trends to leadership
- Conducting post-incident reviews
- Improving processes based on incident data
Module 8. Third-Party and Contractor Management
Ensure HR-compliant management of contractors and consultants, particularly regarding access controls and oversight.
12 chapters in this module
- Vetting contractors for security roles
- Managing contractor onboarding securely
- Setting access duration limits
- Reviewing contractor activity logs
- Enforcing NDAs and security agreements
- Tracking contractor training completion
- Conducting regular access reviews
- Handling contractor offboarding
- Auditing third-party HR compliance
- Managing subcontractor risks
- Aligning with procurement controls
- Reporting contractor issues to security
Module 9. Internal Audit Preparation and Support
Prepare HR teams to confidently support internal and external audits with complete, accurate, and timely responses.
12 chapters in this module
- Understanding the audit schedule
- Gathering documentation proactively
- Assigning audit response leads in HR
- Responding to auditor inquiries
- Conducting pre-audit internal checks
- Identifying recurring audit findings
- Improving responses based on feedback
- Coordinating with legal and compliance
- Presenting HR evidence clearly
- Handling auditor follow-ups
- Documenting corrective actions
- Closing audit findings systematically
Module 10. Continuous Improvement and Management Review
Embed HR practices into the continual improvement cycle required by ISO 27001, including participation in management reviews.
12 chapters in this module
- Tracking HR-related compliance metrics
- Reporting on training completion rates
- Measuring incident response effectiveness
- Analyzing audit finding trends
- Participating in management review meetings
- Documenting HR contributions to reviews
- Setting annual compliance objectives
- Updating HR processes based on findings
- Benchmarking against industry standards
- Sharing best practices across regions
- Driving policy improvements
- Ensuring leadership visibility on HR inputs
Module 11. Cross-Functional Collaboration Models
Build effective working relationships between HR, IT, security, and compliance teams to ensure alignment and efficiency.
12 chapters in this module
- Establishing regular compliance syncs
- Defining RACI for shared controls
- Creating joint documentation workflows
- Using shared platforms for artefacts
- Aligning terminology across functions
- Resolving conflicts over control ownership
- Standardizing review and approval paths
- Integrating HR into control testing
- Sharing audit findings across teams
- Co-developing policy updates
- Training cross-functional leads
- Measuring collaboration effectiveness
Module 12. Sustaining Compliance Through Change
Ensure HR-led compliance efforts remain robust during organizational changes such as M&A, restructuring, or leadership transitions.
12 chapters in this module
- Assessing compliance impact of reorganizations
- Managing access changes during M&A
- Updating policies after structural changes
- Communicating changes to global teams
- Preserving documentation during transitions
- Onboarding new leaders to compliance roles
- Auditing compliance during change periods
- Maintaining consistency across regions
- Updating training materials after changes
- Documenting exceptions during transitions
- Ensuring continuity of evidence trails
- Reporting change impacts to auditors
How this maps to your situation
- Post-efficiency mandate compliance refinement
- HR-led input into information security governance
- Audit preparation and evidence quality
- Cross-functional collaboration in global professional services
Before vs. after
Before
HR inputs to ISO 27001 are inconsistent, reactive, and require multiple review cycles to meet audit standards
After
HR produces accurate, polished, and defensible documentation on the first pass, reducing rework and strengthening credibility
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 90 minutes per week over six weeks, with self-paced access to all materials
If nothing changes
Without a structured approach, HR continues to be a bottleneck in compliance timelines, leading to delayed certifications, inconsistent audit outcomes, and reduced influence in strategic risk conversations.
How this compares to the alternatives
Unlike generic ISO 27001 training, this course focuses specifically on HR’s role, bridging policy, people, and compliance with precision. It delivers actionable templates and real-world examples tailored to professional services environments.
Frequently asked
Do I need prior ISO 27001 experience to benefit from this course?
No. The course is designed for HR practitioners who contribute to compliance but may not have technical security backgrounds.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me during actual audits?
Yes. You’ll receive templates and checklists used by auditors, so your documentation aligns with expectations from the start.
$199 one-time. Approximately 90 minutes per week over six weeks, with self-paced access to all materials.
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours