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Mastering ISO 37002; Whistleblowing Management - A Step-by-Step Guide

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What does the ISO 37002 course cover?

ISO 37002 is covered here in 8 modules: Introduction to Whistleblowing Management: Overview of the ISO 37002 standard, Establishing a Whistleblowing Management System, Managing Whistleblowing Reports: Managing and resolving whistleblowing cases and 5 more. The outline lists 32 specific topics, opening with definition and scope of whistleblowing management and closing with closing and documenting whistleblowing cases.

How do you approach ISO 37002 step by step?

The work is sequenced in 8 stages. It starts with Introduction to Whistleblowing Management: Overview of the ISO 37002 standard, moves through Establishing a Whistleblowing Management System and Managing Whistleblowing Reports: Managing and resolving whistleblowing cases, and ends at Managing and Resolving Whistleblowing Cases: Developing procedures for. Each stage carries its own topic list, so the sequence is followed rather than summarised.

What is in Module 1 of the ISO 37002 course?

Module 1 is Introduction to Whistleblowing Management: Overview of the ISO 37002 standard. It works through definition and scope of whistleblowing management, benefits and importance of whistleblowing management, overview of the ISO 37002 standard and 1 more. It sets the vocabulary the remaining 7 modules build on.

How is the ISO 37002 course delivered?

The ISO 37002 course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the ISO 37002 course cost?

The ISO 37002 course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Closely related courses: ISO 37002 Internal Whistleblowing Investigations, ISO 37002 Internal Investigation and Whistleblowing, ISO 37002 Internal Investigations and Whistleblowing.

More answers: what you get with every course, refund policy, all help answers.

Mastering ISO 37002: Whistleblowing Management - A Step-by-Step Guide



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of the principles and practices of whistleblowing management, as outlined in the ISO 37002 standard. Through interactive and engaging lessons, participants will learn how to establish and maintain an effective whistleblowing management system that promotes transparency, accountability, and integrity within their organization.



Course Objectives

  • Understand the principles and benefits of whistleblowing management
  • Learn how to establish and maintain an effective whistleblowing management system
  • Understand the roles and responsibilities of key stakeholders in whistleblowing management
  • Develop skills in managing and investigating whistleblowing reports
  • Learn how to maintain confidentiality and protect whistleblowers from retaliation
  • Understand how to measure and evaluate the effectiveness of a whistleblowing management system


Course Outline

Module 1. Introduction to Whistleblowing Management: Overview of the ISO 37002 standard

  • Definition and scope of whistleblowing management
  • Benefits and importance of whistleblowing management
  • Overview of the ISO 37002 standard
  • Key principles of whistleblowing management

Module 2: Establishing a Whistleblowing Management System

  • Defining the scope and objectives of the whistleblowing management system
  • Establishing a whistleblowing policy and procedures
  • Designating a whistleblowing officer and other key roles
  • Developing a reporting and investigation process

Module 3. Managing Whistleblowing Reports: Managing and resolving whistleblowing cases

  • Receiving and acknowledging whistleblowing reports
  • Assessing and prioritizing whistleblowing reports
  • Conducting investigations and gathering evidence
  • Managing and resolving whistleblowing cases

Module 4: Maintaining Confidentiality and Protecting Whistleblowers

  • Understanding the importance of confidentiality in whistleblowing management
  • Developing procedures for maintaining confidentiality
  • Protecting whistleblowers from retaliation and harassment
  • Providing support and protection to whistleblowers

Module 5: Measuring and Evaluating the Effectiveness of a Whistleblowing Management System

  • Developing metrics and benchmarks for evaluating the effectiveness of the whistleblowing management system
  • Conducting regular reviews and audits of the whistleblowing management system
  • Identifying areas for improvement and implementing changes
  • Reporting on the effectiveness of the whistleblowing management system

Module 6: Roles and Responsibilities in Whistleblowing Management

  • Understanding the roles and responsibilities of key stakeholders in whistleblowing management
  • Developing training programs for key stakeholders
  • Ensuring awareness and understanding of whistleblowing policies and procedures
  • Establishing a culture of transparency and accountability

Module 7. Investigating Whistleblowing Reports: Gathering and analyzing evidence

  • Developing investigation procedures and protocols
  • Conducting thorough and impartial investigations
  • Gathering and analyzing evidence
  • Reaching conclusions and making recommendations

Module 8. Managing and Resolving Whistleblowing Cases: Developing procedures for

  • Developing procedures for managing and resolving whistleblowing cases
  • Ensuring fairness and consistency in the management of whistleblowing cases
  • Providing support and guidance to whistleblowers and other stakeholders
  • Closing and documenting whistleblowing cases


Course Features

  • Interactive and engaging lessons: Learn through interactive and engaging lessons that include case studies, group discussions, and hands-on activities.
  • Comprehensive course materials: Receive comprehensive course materials that include a course manual, PowerPoint slides, and other resources.
  • Expert instructors: Learn from expert instructors who have extensive experience in whistleblowing management.
  • Certificate upon completion: Receive a certificate upon completion of the course, issued by The Art of Service.
  • Flexible learning: Learn at your own pace and on your own schedule, with flexible learning options.
  • User-friendly platform: Access the course through a user-friendly platform that is easy to navigate and use.
  • Mobile-accessible: Access the course on your mobile device, making it easy to learn on-the-go.
  • Community-driven: Join a community of learners and experts in whistleblowing management, and participate in online discussions and forums.
  • Actionable insights: Gain actionable insights and practical knowledge that can be applied in real-world settings.
  • Hands-on projects: Complete hands-on projects and case studies that help reinforce learning and build practical skills.
  • Bite-sized lessons: Learn in bite-sized lessons that are easy to digest and understand.
  • Lifetime access: Receive lifetime access to the course materials and platform.
  • Gamification: Participate in gamification elements that make learning fun and engaging.
  • Progress tracking: Track your progress and stay motivated with progress tracking features.
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