A tailored course, built for your situation
Mastering Modern Device Management with Intune
A 12-module deep dive into Intune optimization, security, and endpoint automation
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
You're certified, but real-world Intune complexity doesn’t stop at the exam.
The situation this course is for
Even with strong technical knowledge, managing diverse endpoints at scale introduces hidden configuration drift, compliance blind spots, and policy conflicts. Documentation is fragmented, best practices evolve weekly, and troubleshooting often feels like guesswork. Without a structured framework, even experts waste hours on avoidable rework.
Who this is for
IT Systems Engineers and Endpoint Specialists who manage Microsoft Intune in production environments and need repeatable, auditable, and secure deployment patterns.
Who this is not for
Casual admins, non-technical decision-makers, or those not actively managing Intune in a live environment.
What you walk away with
- Implement zero-touch device enrollment at scale
- Design role-based access controls that enforce least privilege
- Automate compliance policies with conditional logic and dynamic groups
- Troubleshoot policy conflicts using built-in reporting and log workflows
- Build a reusable Intune configuration library for future rollouts
The 12 modules (with all 144 chapters)
Module 1. Foundations of Modern Device Management
Establish core principles of MDM, Intune’s role in the Microsoft 365 stack, and how to align device strategy with organizational needs. Covers licensing, tenant setup, and initial configuration hygiene.
12 chapters in this module
- Define modern device management
- Map Intune to M365 ecosystem
- Assess current device landscape
- Configure tenant settings
- Enable co-management scenarios
- Set up administrative units
- Plan role-based access
- Audit existing policies
- Document device types
- Evaluate security posture
- Align with compliance goals
- Prepare for scale
Module 2. Intune Enrollment and Provisioning
Walk through every enrollment method, user-driven, automated, and hybrid. Learn to troubleshoot common failures and optimize for speed and consistency across device types.
12 chapters in this module
- Compare enrollment types
- Configure autopilot profiles
- Set up user enrollment
- Deploy device certificates
- Validate enrollment success
- Fix common errors
- Use bulk enrollment tools
- Enroll macOS devices
- Enroll iOS devices
- Enroll Android devices
- Enroll Windows devices
- Monitor enrollment health
Module 3. Device Configuration Profiles
Master the creation, deployment, and maintenance of configuration profiles for Windows, macOS, iOS, and Android. Learn to avoid conflicts and ensure clean policy application.
12 chapters in this module
- Build Windows profiles
- Customize macOS settings
- Deploy iOS restrictions
- Configure Android policies
- Use templates efficiently
- Avoid policy overlap
- Test profile impact
- Assign to groups
- Schedule rollout phases
- Monitor profile status
- Update without disruption
- Retire outdated profiles
Module 4. Compliance and Conditional Access
Integrate Intune compliance with Azure AD Conditional Access to enforce security policies dynamically. Learn to build rules that adapt to device risk.
12 chapters in this module
- Define compliance policies
- Link to Conditional Access
- Set device health rules
- Enforce encryption
- Require patch levels
- Block non-compliant access
- Test policy triggers
- Audit access attempts
- Adjust thresholds
- Use dynamic groups
- Log compliance events
- Optimize response time
Module 5. Endpoint Security Hardening
Apply advanced security baselines, manage antivirus settings, and configure firewall rules through Intune. Focus on reducing attack surface without impacting usability.
12 chapters in this module
- Deploy security baselines
- Configure Defender policies
- Set firewall rules
- Manage ransomware protection
- Enforce disk encryption
- Control app execution
- Use attack surface reduction
- Monitor threat events
- Update security settings
- Align with NIST guidelines
- Test breach scenarios
- Generate security reports
Module 6. Application Management at Scale
Deploy, update, and retire applications across platforms using Intune. Covers Win32, MSIX, mobile apps, and script-based installations.
12 chapters in this module
- Upload Win32 apps
- Package MSIX installers
- Deploy mobile apps
- Assign app licenses
- Use PowerShell scripts
- Schedule app updates
- Monitor install success
- Remove unused apps
- Handle dependencies
- Test in staging groups
- Automate app approvals
- Track license usage
Module 7. Update and Maintenance Policies
Control OS and app updates with precision. Learn to balance security patching with business continuity using maintenance windows and phased rollouts.
12 chapters in this module
- Set Windows update rings
- Configure macOS updates
- Manage iOS updates
- Define update windows
- Use phased deployments
- Pause updates safely
- Test in pilot groups
- Monitor update compliance
- Handle failed updates
- Automate rollback plans
- Notify users proactively
- Document update history
Module 8. Reporting and Monitoring
Leverage built-in Intune reports and export data for deeper analysis. Learn to identify trends, spot risks, and prove compliance to stakeholders.
12 chapters in this module
- Access device reports
- Export compliance data
- Use Log Analytics
- Track policy drift
- Generate inventory lists
- Monitor user activity
- Set alert thresholds
- Create dashboards
- Schedule report delivery
- Audit configuration changes
- Export for compliance audits
- Troubleshoot reporting issues
Module 9. Role-Based Access and Delegation
Design secure administrative roles in Intune using least privilege. Implement delegation models that scale without increasing risk.
12 chapters in this module
- Map admin roles
- Create custom roles
- Assign role scopes
- Use administrative units
- Audit admin actions
- Limit global admins
- Delegate helpdesk tasks
- Monitor role usage
- Rotate access keys
- Enforce MFA policies
- Review access logs
- Remove stale permissions
Module 10. Troubleshooting and Support Workflows
Develop a repeatable process for diagnosing and resolving common Intune issues. Includes log interpretation, user communication, and escalation paths.
12 chapters in this module
- Collect device logs
- Read Intune traces
- Use Company Portal logs
- Check enrollment status
- Verify policy assignment
- Test connectivity
- Interpret error codes
- Guide end users
- Escalate to Microsoft
- Document solutions
- Build a knowledge base
- Reduce ticket volume
Module 11. Automation with PowerShell and Graph API
Extend Intune’s capabilities using PowerShell and Microsoft Graph. Automate repetitive tasks, bulk updates, and custom reporting.
12 chapters in this module
- Authenticate to Graph
- Query device data
- Update policies via API
- Bulk assign profiles
- Run PowerShell scripts
- Schedule automation jobs
- Secure API access
- Handle rate limits
- Log script output
- Test in non-production
- Deploy to production
- Monitor script health
Module 12. Intune Optimization and Future-Proofing
Review and refine your Intune environment. Learn to measure success, plan for new features, and maintain a clean, scalable configuration over time.
12 chapters in this module
- Audit policy sprawl
- Remove duplicates
- Optimize group membership
- Update naming standards
- Measure compliance rate
- Track user satisfaction
- Plan for new OS versions
- Adopt new Intune features
- Benchmark performance
- Document architecture
- Schedule reviews
- Scale for growth
How this maps to your situation
- You're newly certified but facing real-world complexity
- You manage endpoints across multiple platforms
- You need to reduce manual work through automation
- You’re responsible for security and compliance
Before vs. after
Before
Overwhelmed by fragmented policies, inconsistent deployments, and reactive troubleshooting.
After
Confidently managing a clean, compliant, and automated Intune environment with documented best practices.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for self-paced learning with immediate applicability.
If nothing changes
Without a structured approach, small configuration issues compound, leading to security gaps, failed audits, and increased support load. Teams without standardized practices spend 3x longer on routine tasks.
How this compares to the alternatives
Unlike generic video courses or outdated guides, this course delivers precise, text-based implementation steps tailored to current Intune environments, paired with templates and a custom playbook for immediate use.
Frequently asked
Who is this course for?
IT Systems Engineers and Endpoint Specialists actively managing Microsoft Intune in production environments.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is there a money-back guarantee?
Yes, 30-day money-back guarantee if the course doesn’t meet your expectations.
$199 one-time. Approximately 3 hours per module, designed for self-paced learning with immediate applicability..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours