What does the Operational Excellence course cover?
Operational Excellence is covered here in 10 modules: Introduction to Operational Excellence: 1.1: Defining Operational Excellence, Understanding Business Processes: 2.2: Mapping Business Processes, Lean Principles and Practices: 3.4: Sustaining Lean Improvements and 7 more. The outline lists 40 specific topics, opening with 1.1: Defining Operational Excellence and closing with 10.4: Overcoming Common Challenges.
How do you approach Operational Excellence step by step?
The work is sequenced in 10 stages. It starts with Introduction to Operational Excellence: 1.1: Defining Operational Excellence, moves through Understanding Business Processes: 2.2: Mapping Business Processes and Lean Principles and Practices: 3.4: Sustaining Lean Improvements, and ends at Sustaining Operational Excellence: 10.1: Strategies for, 10.4: Overcoming Common Challenges.
What is in Module 1 of the Operational Excellence course?
Module 1 is Introduction to Operational Excellence: 1.1: Defining Operational Excellence. It works through 1.1: Defining Operational Excellence, 1.2: Benefits of Operational Excellence, 1.3: Key Principles of Operational Excellence and 1 more. It sets the vocabulary the remaining 9 modules build on.
How is the Operational Excellence course delivered?
The Operational Excellence course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the Operational Excellence course cost?
The Operational Excellence course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: Operations Excellence in Process Excellence Implementation, Operational Excellence Implementation Mastery, Operational Excellence Strategy in Implementing OPEX, Operational Excellence Implementation and Strategy.
More answers: what you get with every course, refund policy, all help answers.
Mastering Operational Excellence: A Comprehensive Guide to Implementation and Management
Course Format & Delivery Details
Course Overview
Our comprehensive course is designed to equip you with the knowledge and skills necessary to master operational excellence. The course is carefully crafted to be engaging, interactive, and easy to follow.Course Format
- Self-Paced: Yes, this course is self-paced, allowing you to learn at your own convenience.
- Online Delivery: The course is delivered entirely online, providing you with the flexibility to access the content from anywhere.
- On-Demand: You can access the course material at any time, allowing you to fit your learning around your schedule.
Course Schedule
- Fixed Dates or Times: No, there are no fixed dates or times for this course. You can start and complete it at your own pace.
- Typical Completion Time: The typical completion time for this course is 12 weeks, but you have lifetime access to the material.
Course Access
- Lifetime Access: Yes, you will have lifetime access to the course material, allowing you to revisit and review the content as needed.
- Mobile-Friendly: The course is optimized for mobile devices, ensuring that you can access the content on-the-go.
Support and Resources
- Instructor Support: You will have access to instructor support via email and discussion forums.
- Downloadable Resources: The course includes a range of downloadable resources, including templates, toolkits, and worksheets.
- Certificate of Completion: Upon completing the course, you will receive a Certificate of Completion issued by The Art of Service.
Extensive & Detailed Course Curriculum
Module 1. Introduction to Operational Excellence: 1.1: Defining Operational Excellence
- 1.1: Defining Operational Excellence
- 1.2: Benefits of Operational Excellence
- 1.3: Key Principles of Operational Excellence
- 1.4: Understanding the Operational Excellence Framework
Module 2. Understanding Business Processes: 2.2: Mapping Business Processes
- 2.1: Identifying Business Processes
- 2.2: Mapping Business Processes
- 2.3: Analyzing Business Processes
- 2.4: Improving Business Processes
Module 3. Lean Principles and Practices: 3.4: Sustaining Lean Improvements
- 3.1: Introduction to Lean Principles
- 3.2: Understanding Lean Tools and Techniques
- 3.3: Implementing Lean in Your Organization
- 3.4: Sustaining Lean Improvements
Module 4. Six Sigma Methodologies: 4.2: Understanding the DMAIC Framework
- 4.1: Introduction to Six Sigma
- 4.2: Understanding the DMAIC Framework
- 4.3: Applying Six Sigma to Business Processes
- 4.4: Measuring and Sustaining Six Sigma Improvements
Module 5. Total Quality Management (TQM): 5.2: Key Principles of TQM, 5.4: Sustaining TQM Improvements
- 5.1: Introduction to TQM
- 5.2: Key Principles of TQM
- 5.3: Implementing TQM in Your Organization
- 5.4: Sustaining TQM Improvements
Module 6. Operational Excellence Tools and Techniques: 6.4: Utilizing Root Cause Analysis
- 6.1: Introduction to Operational Excellence Tools
- 6.2: Using Tools for Process Improvement
- 6.3: Understanding and Applying Statistical Process Control
- 6.4: Utilizing Root Cause Analysis
Module 7. Change Management and Culture: 7.4: Sustaining Cultural Change
- 7.1: Understanding the Importance of Change Management
- 7.2: Key Principles of Change Management
- 7.3: Building a Culture of Operational Excellence
- 7.4: Sustaining Cultural Change
Module 8. Implementing Operational Excellence: 8.2: Creating an Implementation Plan
- 8.1: Developing an Operational Excellence Strategy
- 8.2: Creating an Implementation Plan
- 8.3: Managing and Sustaining Operational Excellence
- 8.4: Overcoming Common Implementation Challenges
Module 9. Measuring and Evaluating Operational Excellence: 9.2: Developing a Balanced Scorecard
- 9.1: Understanding Key Performance Indicators (KPIs)
- 9.2: Developing a Balanced Scorecard
- 9.3: Measuring and Evaluating Operational Excellence
- 9.4: Using Data to Drive Continuous Improvement
Module 10. Sustaining Operational Excellence: 10.1: Strategies for, 10.4: Overcoming Common Challenges
- 10.1: Strategies for Sustaining Operational Excellence
- 10.2: Building a Continuous Improvement Culture
- 10.3: Maintaining Momentum and Engagement
- 10.4: Overcoming Common Challenges