What does the Operational Excellence course cover?
Operational Excellence is covered here in 10 modules: Introduction to Operational Excellence: Setting operational excellence goals and objectives, Strategic Planning for Operational Excellence, Process Improvement and Optimization: Measuring and sustaining process improvements and 7 more. The outline lists 40 specific topics, opening with defining operational excellence and its importance in business and closing with continuously improving operational excellence.
How do you approach Operational Excellence step by step?
The work is sequenced in 10 stages. It starts with Introduction to Operational Excellence: Setting operational excellence goals and objectives, moves through Strategic Planning for Operational Excellence and Process Improvement and Optimization: Measuring and sustaining process improvements, and ends at Implementing and Sustaining Operational Excellence. Each stage carries its own topic list, so the sequence is followed rather than summarised.
What is in Module 1 of the Operational Excellence course?
Module 1 is Introduction to Operational Excellence: Setting operational excellence goals and objectives. It works through defining operational excellence and its importance in business, understanding the role of the COO in driving operational excellence, setting operational excellence goals and objectives and 1 more. It sets the vocabulary the remaining 9 modules build on.
How is the Operational Excellence course delivered?
The Operational Excellence course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the Operational Excellence course cost?
The Operational Excellence course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: Strategic Leadership, Strategic Operations, Strategic Operations Leadership.
More answers: what you get with every course, refund policy, all help answers.
Mastering Operational Excellence: Strategies for COOs to Drive Business Growth
Course Overview
This comprehensive course is designed to equip Chief Operating Officers (COOs) with the knowledge, skills, and strategies necessary to drive business growth through operational excellence. Participants will receive a certificate upon completion, issued by The Art of Service.Course Features
- Interactive and engaging learning experience
- Comprehensive and personalized curriculum
- Up-to-date and practical content with real-world applications
- High-quality content delivered by expert instructors
- Certificate of Completion issued by The Art of Service
- Flexible learning options with lifetime access
- User-friendly and mobile-accessible platform
- Community-driven with actionable insights and hands-on projects
- Bite-sized lessons with gamification and progress tracking
Course Outline
Module 1. Introduction to Operational Excellence: Setting operational excellence goals and objectives
- Defining operational excellence and its importance in business
- Understanding the role of the COO in driving operational excellence
- Setting operational excellence goals and objectives
- Establishing key performance indicators (KPIs) for operational excellence
Module 2: Strategic Planning for Operational Excellence
- Developing a strategic plan for operational excellence
- Conducting a SWOT analysis for operational excellence
- Identifying and prioritizing operational excellence initiatives
- Creating a roadmap for operational excellence implementation
Module 3. Process Improvement and Optimization: Measuring and sustaining process improvements
- Understanding process improvement methodologies (Lean, Six Sigma, etc.)
- Identifying and analyzing process inefficiencies
- Designing and implementing process improvements
- Measuring and sustaining process improvements
Module 4. Operational Excellence in Supply Chain Management: Managing supply chain risks and disruptions
- Understanding the importance of supply chain management in operational excellence
- Designing and optimizing supply chain processes
- Managing supply chain risks and disruptions
- Implementing supply chain visibility and tracking
Module 5. Operational Excellence in Quality Management: Conducting quality audits and assessments
- Understanding the importance of quality management in operational excellence
- Designing and implementing quality management systems
- Conducting quality audits and assessments
- Implementing continuous quality improvement
Module 6. Operational Excellence in Inventory Management: Managing inventory risks and disruptions
- Understanding the importance of inventory management in operational excellence
- Designing and optimizing inventory management processes
- Implementing inventory tracking and control
- Managing inventory risks and disruptions
Module 7: Operational Excellence in Logistics and Transportation
- Understanding the importance of logistics and transportation in operational excellence
- Designing and optimizing logistics and transportation processes
- Implementing logistics and transportation visibility and tracking
- Managing logistics and transportation risks and disruptions
Module 8: Operational Excellence in Warehousing and Distribution
- Understanding the importance of warehousing and distribution in operational excellence
- Designing and optimizing warehousing and distribution processes
- Implementing warehousing and distribution visibility and tracking
- Managing warehousing and distribution risks and disruptions
Module 9: Operational Excellence in Procurement and Sourcing
- Understanding the importance of procurement and sourcing in operational excellence
- Designing and optimizing procurement and sourcing processes
- Implementing procurement and sourcing visibility and tracking
- Managing procurement and sourcing risks and disruptions
Module 10: Implementing and Sustaining Operational Excellence
- Developing a plan for implementing operational excellence initiatives
- Establishing a culture of operational excellence
- Measuring and sustaining operational excellence
- Continuously improving operational excellence