Skip to main content
Mastering Operational Resilience; A Step-by-Step Self-Assessment Guide

Mastering Operational Resilience; A Step-by-Step Self-Assessment Guide

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Adding to cart… The item has been added

Mastering Operational Resilience: A Step-by-Step Self-Assessment Guide



Course Overview

This comprehensive course is designed to help participants master operational resilience and develop a robust self-assessment framework to ensure business continuity and minimize disruptions. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and personalized learning experience
  • Up-to-date and practical knowledge with real-world applications
  • High-quality content developed by expert instructors
  • Certificate issued by The Art of Service upon completion
  • Flexible learning options with lifetime access
  • User-friendly and mobile-accessible platform
  • Community-driven discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons for easy learning
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to Operational Resilience

  • Definition and Importance of Operational Resilience
  • Understanding the Impact of Disruptions on Business
  • Regulatory Requirements and Industry Standards
  • Benefits of Implementing Operational Resilience

Module 2: Self-Assessment Framework

  • Developing a Self-Assessment Framework
  • Identifying Critical Business Functions and Processes
  • Assessing Risks and Vulnerabilities
  • Establishing Resilience Metrics and Benchmarks

Module 3: Risk Management and Mitigation

  • Risk Management Principles and Practices
  • Identifying and Assessing Risks
  • Mitigation Strategies and Techniques
  • Developing a Risk Management Plan

Module 4: Business Continuity Planning

  • Business Continuity Planning Principles and Practices
  • Developing a Business Continuity Plan
  • Identifying Critical Business Functions and Processes
  • Establishing Communication and Notification Procedures

Module 5: Crisis Management and Response

  • Crisis Management Principles and Practices
  • Developing a Crisis Management Plan
  • Establishing a Crisis Management Team
  • Communication and Notification Procedures

Module 6: Supply Chain Resilience

  • Supply Chain Resilience Principles and Practices
  • Assessing Supply Chain Risks and Vulnerabilities
  • Developing a Supply Chain Resilience Plan
  • Establishing Communication and Notification Procedures

Module 7: Cybersecurity and Operational Resilience

  • Cybersecurity Principles and Practices
  • Assessing Cybersecurity Risks and Vulnerabilities
  • Developing a Cybersecurity Plan
  • Establishing Incident Response Procedures

Module 8: Metrics and Benchmarking

  • Establishing Resilience Metrics and Benchmarks
  • Measuring and Reporting Resilience Performance
  • Using Metrics to Inform Resilience Decisions
  • Continuously Improving Resilience Metrics and Benchmarks

Module 9: Implementation and Maintenance

  • Implementing Operational Resilience
  • Maintaining and Continuously Improving Resilience
  • Establishing a Resilience Culture
  • Ensuring Ongoing Support and Resources

Module 10: Case Studies and Best Practices

  • Real-World Examples of Operational Resilience
  • Best Practices for Implementing Operational Resilience
  • Lessons Learned from Successful Implementations
  • Common Challenges and Solutions


Certificate

Upon completion of the course, participants will receive a certificate issued by The Art of Service, demonstrating their mastery of operational resilience and self-assessment framework.

,
!