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Mastering Operational Resilience; Building Business Continuity in a Changing World

$200.00
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What does the Operational Resilience course cover?

Operational Resilience is covered here in 10 modules: Introduction to Operational Resilience: Defining operational resilience, Risk Management and Threat Assessment: Understanding the risk management process, Business Continuity Planning: Understanding the process and 7 more. The outline lists 40 specific topics, opening with defining operational resilience and closing with maintaining and updating certification and compliance plans.

How do you approach Operational Resilience step by step?

The work is sequenced in 10 stages. It starts with Introduction to Operational Resilience: Defining operational resilience, moves through Risk Management and Threat Assessment: Understanding the risk management process and Business Continuity Planning: Understanding the process, and ends at Certification and Compliance: Maintaining and updating plans. Each stage carries its own topic list, so the sequence is followed rather than summarised.

What is in Module 1 of the Operational Resilience course?

Module 1 is Introduction to Operational Resilience: Defining operational resilience. It works through defining operational resilience, understanding the importance of operational resilience in today's business environment, identifying the key components of operational resilience and 1 more. It sets the vocabulary the remaining 9 modules build on.

How is the Operational Resilience course delivered?

The Operational Resilience course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the Operational Resilience course cost?

The Operational Resilience course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Closely related courses: Cyber Resilience, Operational Resilience Mastery, "Architecting for Agility, Mental Toughness and Grit Factor, Overcoming Challenges.

More answers: what you get with every course, refund policy, all help answers.

Mastering Operational Resilience: Building Business Continuity in a Changing World



Course Overview

In this comprehensive course, participants will learn the fundamentals of operational resilience and how to build business continuity in a rapidly changing world. The course is designed to provide a thorough understanding of the concepts, principles, and best practices of operational resilience, as well as the skills and knowledge needed to implement and maintain a robust business continuity program.



Course Objectives

  • Understand the concept of operational resilience and its importance in today's business environment
  • Learn how to identify and assess potential risks and threats to business continuity
  • Develop a comprehensive business continuity plan that aligns with organizational goals and objectives
  • Implement and maintain a robust business continuity program that ensures operational resilience
  • Develop skills and knowledge to effectively respond to and manage disruptions and crises
  • Understand the importance of continuous improvement and maintenance of business continuity plans


Course Outline

Module 1. Introduction to Operational Resilience: Defining operational resilience

  • Defining operational resilience
  • Understanding the importance of operational resilience in today's business environment
  • Identifying the key components of operational resilience
  • Understanding the relationship between operational resilience and business continuity

Module 2. Risk Management and Threat Assessment: Understanding the risk management process

  • Understanding the risk management process
  • Identifying and assessing potential risks and threats to business continuity
  • Developing a risk management plan that aligns with organizational goals and objectives
  • Implementing and maintaining a risk management program

Module 3. Business Continuity Planning: Understanding the process

  • Understanding the business continuity planning process
  • Developing a comprehensive business continuity plan that aligns with organizational goals and objectives
  • Identifying and prioritizing critical business processes and functions
  • Developing strategies for ensuring business continuity

Module 4. Crisis Management and Response: Understanding the crisis management process

  • Understanding the crisis management process
  • Developing a crisis management plan that aligns with organizational goals and objectives
  • Identifying and training crisis management teams
  • Developing strategies for responding to and managing disruptions and crises

Module 5. Continuous Improvement and Maintenance: Maintaining and updating business continuity plans

  • Understanding the importance of continuous improvement and maintenance of business continuity plans
  • Developing a continuous improvement plan that aligns with organizational goals and objectives
  • Identifying and addressing gaps and weaknesses in business continuity plans
  • Maintaining and updating business continuity plans

Module 6. Implementing and Maintaining Operational Resilience: Developing a plan for

  • Understanding the importance of implementing and maintaining operational resilience
  • Developing a plan for implementing and maintaining operational resilience
  • Identifying and addressing gaps and weaknesses in operational resilience
  • Maintaining and updating operational resilience plans

Module 7. Leadership and Communication: Identifying and training leaders and communicators

  • Understanding the importance of leadership and communication in operational resilience
  • Developing a leadership and communication plan that aligns with organizational goals and objectives
  • Identifying and training leaders and communicators
  • Developing strategies for effective communication and leadership

Module 8. Technology and Data Management: Maintaining and updating plans

  • Understanding the importance of technology and data management in operational resilience
  • Developing a technology and data management plan that aligns with organizational goals and objectives
  • Identifying and addressing gaps and weaknesses in technology and data management
  • Maintaining and updating technology and data management plans

Module 9. Supply Chain and Vendor Management: Maintaining and updating plans

  • Understanding the importance of supply chain and vendor management in operational resilience
  • Developing a supply chain and vendor management plan that aligns with organizational goals and objectives
  • Identifying and addressing gaps and weaknesses in supply chain and vendor management
  • Maintaining and updating supply chain and vendor management plans

Module 10. Certification and Compliance: Maintaining and updating plans

  • Understanding the importance of certification and compliance in operational resilience
  • Developing a certification and compliance plan that aligns with organizational goals and objectives
  • Identifying and addressing gaps and weaknesses in certification and compliance
  • Maintaining and updating certification and compliance plans


Certificate of Completion

Upon completion of this course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate will demonstrate the participant's understanding of operational resilience and business continuity planning, and their ability to implement and maintain a robust business continuity program.



Course Features

  • Interactive and engaging course content
  • Comprehensive and up-to-date course materials
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning options
  • User-friendly and mobile-accessible course platform
  • Community-driven and interactive learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking


Course Format

This course is delivered online and consists of 10 modules, each with a series of lessons, quizzes, and assignments. The course is self-paced and can be completed at any time.

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