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Mastering Salesforce Einstein; Unlocking AI-Powered Customer Insights

$197.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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What is the Salesforce Einstein course about?

Interactive and engaging learning experience Comprehensive and personalized curriculum Up-to-date and practical knowledge Real-world applications and case studies High-quality content and expert instructors Certificate upon completion Flexible learning and user-friendly interface Mobile-accessible and community-driven Actionable insights and hands-on projects Bite-sized lessons and lifetime access Gamification and progress tracking.

What does the Salesforce Einstein cover on course Features?

Interactive and engaging learning experience Comprehensive and personalized curriculum Up-to-date and practical knowledge Real-world applications and case studies High-quality content and expert instructors Certificate upon completion Flexible learning and user-friendly interface Mobile-accessible and community-driven Actionable insights and hands-on projects Bite-sized lessons and lifetime access Gamification and progress tracking.

How is the Salesforce Einstein delivered?

The Salesforce Einstein is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. A certificate of completion is issued by The Art of Service when you finish.

How much does the Salesforce Einstein cost?

The Salesforce Einstein is $199 as a one time payment. There is no subscription and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Closely related courses: Salesforce Einstein Toolkit, Salesforce Einstein Implementation and Administration, Unlocking AI-Powered Sales Strategies, Unlocking AI-Driven Sales Strategies.

More answers: what you get with every course, refund policy, all help answers.

Mastering Salesforce Einstein: Unlocking AI-Powered Customer Insights

Mastering Salesforce Einstein: Unlocking AI-Powered Customer Insights

This comprehensive course is designed to help you master Salesforce Einstein and unlock the power of AI-driven customer insights. Upon completion, you will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and personalized curriculum
  • Up-to-date and practical knowledge
  • Real-world applications and case studies
  • High-quality content and expert instructors
  • Certificate upon completion
  • Flexible learning and user-friendly interface
  • Mobile-accessible and community-driven
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking


Course Outline

Chapter 1: Introduction to Salesforce Einstein

Topic 1.1: Overview of Salesforce Einstein

  • What is Salesforce Einstein?
  • Key features and benefits
  • Use cases and success stories

Topic 1.2: Setting up Salesforce Einstein

  • Configuring Einstein Analytics
  • Integrating with Salesforce CRM
  • Setting up Einstein Discovery

Chapter 2: Einstein Analytics

Topic 2.1: Introduction to Einstein Analytics

  • Overview of Einstein Analytics
  • Key features and benefits
  • Use cases and success stories

Topic 2.2: Building Einstein Analytics Dashboards

  • Creating and customizing dashboards
  • Adding widgets and components
  • Configuring data sources and datasets

Topic 2.3: Advanced Einstein Analytics Features

  • Using Einstein Analytics APIs
  • Integrating with external data sources
  • Creating custom Einstein Analytics components

Chapter 3: Einstein Discovery

Topic 3.1: Introduction to Einstein Discovery

  • Overview of Einstein Discovery
  • Key features and benefits
  • Use cases and success stories

Topic 3.2: Building Einstein Discovery Stories

  • Creating and customizing stories
  • Adding insights and recommendations
  • Configuring data sources and datasets

Topic 3.3: Advanced Einstein Discovery Features

  • Using Einstein Discovery APIs
  • Integrating with external data sources
  • Creating custom Einstein Discovery components

Chapter 4: Einstein Predictive Builder

Topic 4.1: Introduction to Einstein Predictive Builder

  • Overview of Einstein Predictive Builder
  • Key features and benefits
  • Use cases and success stories

Topic 4.2: Building Einstein Predictive Models

  • Creating and customizing predictive models
  • Adding data sources and datasets
  • Configuring model settings and parameters

Topic 4.3: Advanced Einstein Predictive Builder Features

  • Using Einstein Predictive Builder APIs
  • Integrating with external data sources
  • Creating custom Einstein Predictive Builder components

Chapter 5: Einstein Voice

Topic 5.1: Introduction to Einstein Voice

  • Overview of Einstein Voice
  • Key features and benefits
  • Use cases and success stories

Topic 5.2: Building Einstein Voice Assistants

  • Creating and customizing voice assistants
  • Adding intents and entities
  • Configuring voice assistant settings and parameters

Topic 5.3: Advanced Einstein Voice Features

  • Using Einstein Voice APIs
  • Integrating with external data sources
  • Creating custom Einstein Voice components

Chapter 6: Einstein Bots

Topic 6.1: Introduction to Einstein Bots

  • Overview of Einstein Bots
  • Key features and benefits
  • Use cases and success stories

Topic 6.2: Building Einstein Bots

  • Creating and customizing bots
  • Adding intents and entities
  • Configuring bot settings and parameters

Topic 6.3: Advanced Einstein Bots Features

  • Using Einstein Bots APIs
  • Integrating with external data sources
  • Creating custom Einstein Bots components

Chapter 7: Einstein Language

Topic 7.1: Introduction to Einstein Language

  • Overview of Einstein Language
  • Key features and benefits
  • Use cases and success stories

Topic 7.2: Building Einstein Language Models

  • Creating and customizing language models
  • Adding data sources and datasets
  • Configuring model settings and parameters

Topic 7.3: Advanced Einstein Language Features

  • Using Einstein Language APIs
  • Integrating with external data sources
  • Creating custom Einstein Language components