What does the Salesforce course cover?
Salesforce is covered here in 14 modules: Introduction to Salesforce: History and evolution of Salesforce, Setting Up Your Salesforce Org: Creating a new Salesforce org, Configuring your org's settings, Managing Your Salesforce Data: Importing and exporting data and 11 more. The outline lists 56 specific topics, opening with What is Salesforce? and closing with optimizing performance and scalability.
How do you approach Salesforce step by step?
The work is sequenced in 14 stages. It starts with Introduction to Salesforce: History and evolution of Salesforce, moves through Setting Up Your Salesforce Org: Creating a new Salesforce org, Configuring your org's settings and Managing Your Salesforce Data: Importing and exporting data, and ends at Best Practices and Troubleshooting: Troubleshooting common issues.
What is in Module 1 of the Salesforce course?
Module 1 is Introduction to Salesforce: History and evolution of Salesforce. It works through What is Salesforce?, History and evolution of Salesforce, key features and benefits of Salesforce and 1 more. It sets the vocabulary the remaining 13 modules build on.
How is the Salesforce course delivered?
The Salesforce course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the Salesforce course cost?
The Salesforce course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: Salesforce Lightning, Salesforce CRM, Salesforce Marketing Cloud, Drupal.
More answers: what you get with every course, refund policy, all help answers.
Mastering Salesforce: Unlocking Its Full Potential for Business Success
Course Overview
This comprehensive course is designed to help you master Salesforce and unlock its full potential for business success. With a focus on interactive and engaging learning, you'll gain the skills and knowledge you need to succeed in today's fast-paced business environment.Course Features
- Interactive and engaging learning experience
- Comprehensive and up-to-date content
- Personalized learning approach
- Practical and real-world applications
- High-quality content and expert instructors
- Certificate issued by The Art of Service upon completion
- Flexible learning options and user-friendly interface
- Mobile-accessible and community-driven
- Actionable insights and hands-on projects
- Bite-sized lessons and lifetime access
- Gamification and progress tracking
Course Outline
Module 1. Introduction to Salesforce: History and evolution of Salesforce
- What is Salesforce?
- History and evolution of Salesforce
- Key features and benefits of Salesforce
- Understanding the Salesforce ecosystem
Module 2. Setting Up Your Salesforce Org: Creating a new Salesforce org, Configuring your org's settings
- Creating a new Salesforce org
- Configuring your org's settings
- Understanding user roles and permissions
- Setting up your org's security and access
Module 3. Managing Your Salesforce Data: Importing and exporting data
- Understanding Salesforce data models
- Creating and managing custom objects
- Importing and exporting data
- Data validation and data normalization
Module 4. Building Custom Applications: Integrating with external systems using APIs
- Understanding Salesforce application architecture
- Building custom applications using Apex
- Creating custom user interfaces using Visualforce
- Integrating with external systems using APIs
Module 5. Automating Business Processes: Integrating with external systems using APIs
- Understanding Salesforce workflow and approval processes
- Creating custom workflows and approval processes
- Using Process Builder to automate business processes
- Integrating with external systems using APIs
Module 6. Reporting and Analytics: Creating custom reports and dashboards
- Understanding Salesforce reporting and analytics
- Creating custom reports and dashboards
- Using Einstein Analytics to gain insights
- Integrating with external systems using APIs
Module 7. Marketing Automation: Creating custom marketing campaigns
- Understanding Salesforce marketing automation
- Creating custom marketing campaigns
- Using Pardot to automate marketing processes
- Integrating with external systems using APIs
Module 8. Sales and Service Cloud: Using to manage customer interactions
- Understanding Salesforce Sales and Service Cloud
- Creating custom sales and service processes
- Using Sales and Service Cloud to manage customer interactions
- Integrating with external systems using APIs
Module 9. Community Cloud: Creating custom communities, Using to engage with customers
- Understanding Salesforce Community Cloud
- Creating custom communities
- Using Community Cloud to engage with customers
- Integrating with external systems using APIs
Module 10. Einstein and AI: Creating custom AI-powered applications
- Understanding Salesforce Einstein and AI
- Using Einstein to gain insights and predict outcomes
- Creating custom AI-powered applications
- Integrating with external systems using APIs
Module 11. Integration and APIs: Using APIs to integrate with external systems
- Understanding Salesforce integration and APIs
- Using APIs to integrate with external systems
- Creating custom integrations using Apex and APIs
- Using MuleSoft to integrate with external systems
Module 12. Security and Governance: Complying with regulatory requirements
- Understanding Salesforce security and governance
- Configuring security settings and access controls
- Using encryption and secure data storage
- Complying with regulatory requirements
Module 13. Deployment and Testing: Using automated testing tools
- Understanding Salesforce deployment and testing
- Using the Salesforce Deployment Framework
- Creating custom test scripts and test data
- Using automated testing tools
Module 14. Best Practices and Troubleshooting: Troubleshooting common issues
- Understanding Salesforce best practices
- Troubleshooting common issues
- Using debugging tools and logs
- Optimizing performance and scalability