COURSE FORMAT & DELIVERY DETAILS Self-Paced, On-Demand, and Designed for Maximum Career Impact
Enroll in Mastering SAP MDG-C Governance and Compliance Excellence with complete confidence. This premium learning experience is built for professionals who demand flexibility, quality, and tangible results — without the constraints of fixed schedules or artificial deadlines. Immediate Online Access, Anytime, Anywhere Learning
Once enrolled, you’ll receive a confirmation email followed by your course access details as soon as the materials are ready. Your journey begins the moment you’re granted entry — no waiting, no delays, just direct access to world-class content engineered for immediate application. Designed for Real Lives, Real Workloads
This course is 100% self-paced and on-demand. You decide when, where, and how fast you learn. Whether you have 30 minutes between meetings or dedicate full days to skill mastery, the structure adapts to your rhythm — not the other way around. Most learners complete the full curriculum in 4 to 6 weeks with consistent engagement, while many report applying core principles to real projects within the first 72 hours of enrollment. Lifetime Access — With All Future Updates Included at No Extra Cost
Technology evolves. Regulations change. Your knowledge must keep pace — and it will. This course includes lifetime access with ongoing updates delivered seamlessly. As SAP enhances MDG-C or new compliance frameworks emerge, your course content is revised and expanded — automatically, at no additional charge. This isn’t a one-time download or static PDF library. It’s a living, evolving system of knowledge designed to protect your long-term ROI. Access Anywhere: Fully Mobile-Friendly and Globally Available 24/7
Whether you're on a desktop in Dubai, a tablet in Denver, or a mobile device in Düsseldorf, your course adapts flawlessly. The interface is responsive, intuitive, and optimized for all devices, ensuring you can learn during commutes, lunch breaks, or late-night study sessions — wherever your career takes you. Expert Guidance You Can Trust — With Direct Instructor Support
You’re never alone. Throughout your journey, you’ll have direct access to an experienced SAP governance specialist who provides hands-on guidance, answers technical questions, and helps you troubleshoot real-world scenarios. This isn’t outsourced support or AI chatbots — it’s personalized assistance from a practitioner who’s implemented MDG-C in multinational enterprises. Earn Your Certificate of Completion — Issued by The Art of Service
Upon finishing the course, you’ll receive a Certificate of Completion issued by The Art of Service, a globally recognized authority in enterprise training and professional development. This credential is respected across industries and continents, validating your mastery of SAP MDG-C governance with precision and credibility. Employers know the name. Recruiters search for it. You earn the advantage. Transparent Pricing — No Hidden Fees, No Surprises
The investment in this course is straightforward and all-inclusive. What you see is exactly what you get — no hidden costs, upsells, or recurring charges. Every component, resource, tool, and update is covered from day one. We Accept Major Payment Methods for Your Convenience
- Visa
- Mastercard
- PayPal
All transactions are secure, encrypted, and processed through trusted global gateways. Zero-Risk Enrollment: Satisfied or Refunded Guarantee
We stand behind the value of this course with a powerful promise: if you’re not completely satisfied, contact us within 30 days of receiving your access, and you’ll receive a full refund — no questions asked. This is more than a policy. It’s risk reversal. We remove every barrier so you can focus on transformation, not hesitation. After Enrollment: What to Expect
After registration, you’ll receive a confirmation email acknowledging your enrollment. Shortly after, your access credentials will be delivered separately once the course materials are prepared — allowing us to ensure every learner receives a polished, up-to-date experience. Will This Work for Me?
Yes — regardless of your current level of SAP exposure or organizational context. This course works even if: you’ve never touched MDG-C before, your company uses legacy governance models, you’re transitioning from a non-SAP environment, or you’re under pressure to demonstrate compliance quickly. Our learners come from diverse roles: - Data Governance Managers who used this course to streamline master data controls across 12 ERP systems.
- Compliance Officers who implemented audit-ready workflows within two weeks of completion.
- SAP Consultants who doubled their service offerings by adding MDG-C governance as a billable expertise.
- IT Directors who reduced data errors by 68% after applying the process tailoring techniques taught in Module 5.
I was skeptical — I’ve taken other SAP courses that were too theoretical. But this changed everything. The structure mirrored how we actually work: diagnose, design, deploy, document. Within a month, I led a successful MDG-C rollout for customer master data that passed SOX audit with zero findings. — Lena M., Senior Compliance Analyst, Germany
As someone who doesn’t code, I worried this would be too technical. Instead, it’s practical, step-by-step, and focused on business outcomes. I now lead data governance training in my region. — Raj K., Business Process Owner, India
From first principles to advanced configurations, every concept is explained with clarity, context, and real application. You’ll gain not just knowledge — but the confidence to act.
EXTENSIVE & DETAILED COURSE CURRICULUM
Module 1: Foundations of SAP MDG-C Governance and Compliance - Understanding Master Data Governance (MDG) in the SAP Ecosystem
- Key Differences Between MDG-C, MDG-F, and MDG-S Components
- Core Principles of Customer Master Data Governance
- Why Data Quality is the Foundation of Compliance Excellence
- The Role of Master Data in Regulatory Audits (SOX, GDPR, CCPA)
- Mapping Business Drivers to Data Governance Objectives
- Identifying Common Data Governance Failures in Enterprises
- Understanding the Data Governance Lifecycle: Plan, Do, Check, Act
- Aligning MDG-C Strategy with Enterprise Data Management Policies
- Overview of SAP MDG Architecture and Technical Dependencies
- Navigating the User Interface and Core Navigation Paths
- Defining Roles, Responsibilities, and Accountability (RACI Model)
- Establishing Data Stewardship Across Departments
- Integrating Governance into Daily Business Operations
- Setting Measurable Goals for Data Accuracy and Integrity
Module 2: Regulatory and Compliance Frameworks in MDG-C - Overview of Global Data Protection Regulations (GDPR, CCPA, LGPD)
- SOX Compliance Requirements for Customer Master Data
- Industry-Specific Compliance: Banking, Healthcare, Manufacturing, Retail
- Mapping Regulatory Controls to SAP MDG-C Capabilities
- Privacy by Design in Master Data Modeling
- Consent Management Integration with Customer Master
- Data Minimization and Purpose Limitation in Practice
- Right to Access and Right to Be Forgotten in SAP
- Building Audit Trails for Regulatory Reporting
- Who Needs Access to What? Role-Based Security Design
- Classifying Sensitive vs. Non-Sensitive Customer Data Fields
- Implementing Data Retention and Archiving Policies
- Using MDG-C to Enforce Encryption and Pseudonymization
- Preparing for Regulatory Inspections Using Built-in Reports
- Creating Compliance Dashboards for Senior Leadership
Module 3: SAP MDG-C Architecture and Technical Configuration - Understanding the MDG-C Data Model (BUISD, BUKRS, KTOKD, etc.)
- Configuring Data Domains and Business Object Types
- Setting Up Data Replication: Middleware and IDOCs
- Master Data Integration with ERP, CRM, and S/4HANA
- Understanding the Change Request Framework
- Configuring Change Request Types and Workflows
- Enabling Parallel Processing of Multiple Request Types
- Defining Validation Rules Using BAdIs and Web Services
- Setting Field-Level Authorization Controls
- Using UI Modeling to Customize Field Visibility
- Extending Standard Customer Master with Z-Fields
- Managing Field Group Variants by Industry and Region
- Setting Default Values and Mandatory Field Rules
- Configuring Workflow Templates for Approval Processes
- Integrating with SAP Business Workflow Engine
Module 4: Governance Processes and Workflow Design - Designing End-to-End Governance Workflows
- Creating Multi-Level Approval Hierarchies
- Setting Escalation Paths for Stalled Requests
- Integrating Manager Self-Service Approvals
- Using Dynamic Agent Resolution in Workflows
- Designing Parallel vs. Sequential Workflow Paths
- Implementing Threshold-Based Approvals (e.g., Credit Limits)
- Monitoring Workflow KPIs: Cycle Time, Bottlenecks, SLA Adherence
- Generating Workflow Exception Reports
- Automating Routine Data Maintenance Tasks
- Building Exception Handling Procedures for Rejected Requests
- Documenting Workflow Logic for Audit Purposes
- Simulating Workflow Scenarios Before Live Deployment
- Testing Workflow Performance Under High Volume
- Training Stakeholders on Workflow Participation
Module 5: Data Quality Management and Cleansing Strategies - Identifying Common Customer Master Data Errors (Duplicates, Incompletes)
- Using Data Quality Analytics in SAP MDG
- Setting Tolerances for Data Completeness and Accuracy
- Creating Preprocessing Rules for Data Harmonization
- Implementing Data Cleansing Routines in Bulk
- Using Match Groups and Surviving Records Logic
- Configuring Duplicate Detection Algorithms
- Reviewing and Merging Overlapping Customer Records
- Validating Address Formats by Country
- Geocoding Customer Locations for Territory Management
- Integrating Third-Party Data Enrichment Tools
- Standardizing Phone, Email, and Website Formats
- Creating Data Quality Scorecards for Continuous Monitoring
- Setting Up Alerts for Deteriorating Data Health
- Reporting Data Quality Metrics to Governance Boards
Module 6: Role-Based Access Control and Security - Principles of Least Privilege in Master Data Systems
- Designing Roles Based on Job Function and Industry
- Creating Custom Authorization Objects for MDG-C
- Assigning Field-Level Restrictions in UIs
- Protecting Sensitive Data: Tax IDs, Bank Details, Contacts
- Implementing Segregation of Duties (SoD) Controls
- Conducting SoD Conflict Analysis in MDG Processes
- Integrating with SAP GRC for Policy Enforcement
- Managing Role Templates for Rapid Onboarding
- Controlling Access to Change Requests and Approvals
- Auditing Role Assignments and Privilege Usage
- Generating Security Compliance Reports
- Handling Temporary Access for Contractors
- Managing Emergency Break-Glass Accounts
- Periodic Access Reviews and Certification Campaigns
Module 7: Change Management and Organizational Adoption - Developing a Change Management Strategy for MDG-C Rollout
- Identifying Key Stakeholders and Influencers
- Building a Business Case for Data Governance Investment
- Communicating Benefits to Finance, Sales, and IT Teams
- Conducting Impact Assessments Across Departments
- Managing Resistance to New Governance Processes
- Running Pilot Programs to Demonstrate Success
- Gathering Feedback and Iterating on Design
- Developing Training Materials and Job Aids
- Rolling Out Phased Deployments by Region
- Creating a Center of Excellence for Data Governance
- Establishing Ongoing Feedback Loops
- Measuring User Adoption Rates and Engagement
- Recognizing Champions and High Performers
- Integrating Governance into Performance Reviews
Module 8: Integration with SAP Ecosystem and External Systems - Synchronizing Customer Master with ERP Financials
- Integrating with SAP CRM for Unified Customer View
- Feeding Data to SAP BW/BI for Analytics and Reporting
- Connecting with SAP C/4HANA Modules (Sales, Service, Marketing)
- Setting Up Real-Time vs. Batch Replication
- Handling Duplicate Checks During System Integration
- Resolving Conflicts Between Source Systems
- Using Enterprise Services (ES)/ODATA for APIs
- Configuring RFC Destinations and Logical Systems
- Monitoring Interface Health via Transaction Logs
- Designing Error Handling Procedures for Failed Transfers
- Reprocessing Failed IDOCs Without Data Loss
- Validating End-to-End Data Consistency
- Documenting Integration Architecture for Audits
- Testing Failover and Disaster Recovery Scenarios
Module 9: Advanced Configuration and Customization - Extending MDG-C Using Custom Enhancements
- Implementing BAdIs for Custom Validation Logic
- Creating User Exits for Pre-Processing Checks
- Using Business Rules Framework Plus (BRF+)
- Designing Conditional Field Behavior
- Automating Field Population Based on Input
- Creating Custom UIs Using Web Dynpro and Fiori
- Enabling Mobile Access to Governance Tasks
- Customizing Dashboards for Different User Roles
- Building Custom Reports with SAP Query
- Integrating with SAP Fiori Launchpad
- Developing KPI Tiles for Governance Monitoring
- Using CDS Views for Real-Time Analytics
- Configuring Favorites and Personalization Settings
- Managing Transport Requests Across Environments
Module 10: Testing, Validation, and Production Readiness - Developing a Comprehensive Test Strategy
- Creating Realistic Test Scenarios and Data Sets
- Executing Unit Tests for Configuration Elements
- Running Integration Tests with Downstream Systems
- Validating Workflow Triggering and Routing
- Testing Authorization Scenarios and Role Access
- Performing Regression Testing After Updates
- Conducting User Acceptance Testing (UAT) Sessions
- Documenting Test Cases and Expected Outcomes
- Tracking Defects and Resolving Issues
- Obtaining Sign-Off from Business Stakeholders
- Finalizing Technical and Functional Documentation
- Preparing Go-Live Checklists and Runbooks
- Setting Up Monitoring and Alerting Post-Deployment
- Planning for Hypercare and Post-Go-Live Support
Module 11: Monitoring, Reporting, and Continuous Improvement - Setting Up Real-Time Governance Dashboards
- Defining Key Performance Indicators (KPIs) for Data Health
- Monitoring Change Request Volumes and Turnaround Times
- Generating Monthly Compliance Status Reports
- Using SAP MDG Analytics for Trend Analysis
- Creating Custom Reports with SAP Analytics Cloud
- Exporting Data for Excel-Based Forensic Analysis
- Identifying Process Bottlenecks and Capacity Gaps
- Conducting Root Cause Analysis on Data Errors
- Tracking Data Steward Productivity Metrics
- Running Benchmarking Exercises Against Industry Standards
- Establishing a Continuous Improvement Cycle
- Updating Governance Policies Based on Findings
- Conducting Quarterly Governance Review Meetings
- Reporting Progress to Executive Sponsors
Module 12: Real-World Projects and Hands-On Application - Project 1: Design a Global Customer Governance Framework
- Define Scope Based on Multi-Country Requirements
- Map Regulatory Obligations to Technical Controls
- Create a Cross-Functional RACI Matrix
- Design a Change Request Workflow for New Customers
- Configure Field-Level Security for Sensitive Data
- Implement Duplicate Prevention Rules
- Build a Data Quality Dashboard
- Simulate an Audit Inspection Scenario
- Deliver Executive Summary Report
- Project 2: Remediate Legacy Customer Master Data
- Assess Current State Data Quality
- Plan a Cleansing Campaign
- Run Duplicate Detection and Merge Routine
- Enrich Missing Fields Using External Sources
- Validate Address Formats by Locale
- Document Data Lineage and Treatment Steps
- Report Final Cleansing Outcomes
- Project 3: Deploy MDG-C in a Hybrid SAP Landscape
- Map Integration Points with ERP and CRM
- Configure Replication Scenarios
- Test End-to-End Data Flow
- Resolve Interface Errors
- Document Technical Architecture
- Present Deployment Package for Review
- Project 4: Lead a Governance Awareness Campaign
- Identify Target Audience Segments
- Create Role-Specific Training Modules
- Develop Communication Plan and Timeline
- Deliver Workshop to Stakeholders
- Collect Feedback and Refine Approach
- Measure Training Effectiveness and Adoption
Module 13: Certification Preparation and Career Advancement - Review of All Key Concepts and Technical Configurations
- Practice Exercises for Governance Decision-Making
- Simulated Scenarios: Audit Response, Crisis Fix, Executive Briefing
- Checklist for Certification Readiness
- How to Present Your Certificate to Employers and Clients
- Updating LinkedIn and Resumes with MDG-C Expertise
- Negotiating Higher Compensation Using New Credentials
- Becoming a Go-To Advisor in Your Organization
- Expanding Services as a Consultant in Governance Space
- Accessing Exclusive Resources from The Art of Service
- Joining the Global Alumni Network of Practitioners
- Receiving Job Board Alerts for Data Governance Roles
- Attending Virtual Roundtables with Industry Experts
- Contributing to Governance Best Practice Libraries
- Leveraging Your Certificate for Promotions and Transfers
Module 14: Next Steps, Ongoing Learning, and Expert Integration - Creating Your Personalized Development Roadmap
- Staying Current with SAP Notes and Support Updates
- Subscribing to SAP Community Forums and Blogs
- Following SAP Innovation Releases for MDG
- Integrating with AI and Machine Learning Capabilities
- Preparing for S/4HANA Migration with MDG-C
- Leveraging Embedded Analytics for Predictive Governance
- Exploring Integration with SAP Data Intelligence
- Understanding Future Trends in Automated Compliance
- Developing Thought Leadership Through Writing and Speaking
- Mentoring Junior Colleagues in Governance Practices
- Leading Enterprise-Wide Data Transformation Initiatives
- Positioning Yourself as a Strategic Asset
- Maximizing Your Lifetime Access Benefits
- Tracking Progress and Celebrating Mastery
Module 1: Foundations of SAP MDG-C Governance and Compliance - Understanding Master Data Governance (MDG) in the SAP Ecosystem
- Key Differences Between MDG-C, MDG-F, and MDG-S Components
- Core Principles of Customer Master Data Governance
- Why Data Quality is the Foundation of Compliance Excellence
- The Role of Master Data in Regulatory Audits (SOX, GDPR, CCPA)
- Mapping Business Drivers to Data Governance Objectives
- Identifying Common Data Governance Failures in Enterprises
- Understanding the Data Governance Lifecycle: Plan, Do, Check, Act
- Aligning MDG-C Strategy with Enterprise Data Management Policies
- Overview of SAP MDG Architecture and Technical Dependencies
- Navigating the User Interface and Core Navigation Paths
- Defining Roles, Responsibilities, and Accountability (RACI Model)
- Establishing Data Stewardship Across Departments
- Integrating Governance into Daily Business Operations
- Setting Measurable Goals for Data Accuracy and Integrity
Module 2: Regulatory and Compliance Frameworks in MDG-C - Overview of Global Data Protection Regulations (GDPR, CCPA, LGPD)
- SOX Compliance Requirements for Customer Master Data
- Industry-Specific Compliance: Banking, Healthcare, Manufacturing, Retail
- Mapping Regulatory Controls to SAP MDG-C Capabilities
- Privacy by Design in Master Data Modeling
- Consent Management Integration with Customer Master
- Data Minimization and Purpose Limitation in Practice
- Right to Access and Right to Be Forgotten in SAP
- Building Audit Trails for Regulatory Reporting
- Who Needs Access to What? Role-Based Security Design
- Classifying Sensitive vs. Non-Sensitive Customer Data Fields
- Implementing Data Retention and Archiving Policies
- Using MDG-C to Enforce Encryption and Pseudonymization
- Preparing for Regulatory Inspections Using Built-in Reports
- Creating Compliance Dashboards for Senior Leadership
Module 3: SAP MDG-C Architecture and Technical Configuration - Understanding the MDG-C Data Model (BUISD, BUKRS, KTOKD, etc.)
- Configuring Data Domains and Business Object Types
- Setting Up Data Replication: Middleware and IDOCs
- Master Data Integration with ERP, CRM, and S/4HANA
- Understanding the Change Request Framework
- Configuring Change Request Types and Workflows
- Enabling Parallel Processing of Multiple Request Types
- Defining Validation Rules Using BAdIs and Web Services
- Setting Field-Level Authorization Controls
- Using UI Modeling to Customize Field Visibility
- Extending Standard Customer Master with Z-Fields
- Managing Field Group Variants by Industry and Region
- Setting Default Values and Mandatory Field Rules
- Configuring Workflow Templates for Approval Processes
- Integrating with SAP Business Workflow Engine
Module 4: Governance Processes and Workflow Design - Designing End-to-End Governance Workflows
- Creating Multi-Level Approval Hierarchies
- Setting Escalation Paths for Stalled Requests
- Integrating Manager Self-Service Approvals
- Using Dynamic Agent Resolution in Workflows
- Designing Parallel vs. Sequential Workflow Paths
- Implementing Threshold-Based Approvals (e.g., Credit Limits)
- Monitoring Workflow KPIs: Cycle Time, Bottlenecks, SLA Adherence
- Generating Workflow Exception Reports
- Automating Routine Data Maintenance Tasks
- Building Exception Handling Procedures for Rejected Requests
- Documenting Workflow Logic for Audit Purposes
- Simulating Workflow Scenarios Before Live Deployment
- Testing Workflow Performance Under High Volume
- Training Stakeholders on Workflow Participation
Module 5: Data Quality Management and Cleansing Strategies - Identifying Common Customer Master Data Errors (Duplicates, Incompletes)
- Using Data Quality Analytics in SAP MDG
- Setting Tolerances for Data Completeness and Accuracy
- Creating Preprocessing Rules for Data Harmonization
- Implementing Data Cleansing Routines in Bulk
- Using Match Groups and Surviving Records Logic
- Configuring Duplicate Detection Algorithms
- Reviewing and Merging Overlapping Customer Records
- Validating Address Formats by Country
- Geocoding Customer Locations for Territory Management
- Integrating Third-Party Data Enrichment Tools
- Standardizing Phone, Email, and Website Formats
- Creating Data Quality Scorecards for Continuous Monitoring
- Setting Up Alerts for Deteriorating Data Health
- Reporting Data Quality Metrics to Governance Boards
Module 6: Role-Based Access Control and Security - Principles of Least Privilege in Master Data Systems
- Designing Roles Based on Job Function and Industry
- Creating Custom Authorization Objects for MDG-C
- Assigning Field-Level Restrictions in UIs
- Protecting Sensitive Data: Tax IDs, Bank Details, Contacts
- Implementing Segregation of Duties (SoD) Controls
- Conducting SoD Conflict Analysis in MDG Processes
- Integrating with SAP GRC for Policy Enforcement
- Managing Role Templates for Rapid Onboarding
- Controlling Access to Change Requests and Approvals
- Auditing Role Assignments and Privilege Usage
- Generating Security Compliance Reports
- Handling Temporary Access for Contractors
- Managing Emergency Break-Glass Accounts
- Periodic Access Reviews and Certification Campaigns
Module 7: Change Management and Organizational Adoption - Developing a Change Management Strategy for MDG-C Rollout
- Identifying Key Stakeholders and Influencers
- Building a Business Case for Data Governance Investment
- Communicating Benefits to Finance, Sales, and IT Teams
- Conducting Impact Assessments Across Departments
- Managing Resistance to New Governance Processes
- Running Pilot Programs to Demonstrate Success
- Gathering Feedback and Iterating on Design
- Developing Training Materials and Job Aids
- Rolling Out Phased Deployments by Region
- Creating a Center of Excellence for Data Governance
- Establishing Ongoing Feedback Loops
- Measuring User Adoption Rates and Engagement
- Recognizing Champions and High Performers
- Integrating Governance into Performance Reviews
Module 8: Integration with SAP Ecosystem and External Systems - Synchronizing Customer Master with ERP Financials
- Integrating with SAP CRM for Unified Customer View
- Feeding Data to SAP BW/BI for Analytics and Reporting
- Connecting with SAP C/4HANA Modules (Sales, Service, Marketing)
- Setting Up Real-Time vs. Batch Replication
- Handling Duplicate Checks During System Integration
- Resolving Conflicts Between Source Systems
- Using Enterprise Services (ES)/ODATA for APIs
- Configuring RFC Destinations and Logical Systems
- Monitoring Interface Health via Transaction Logs
- Designing Error Handling Procedures for Failed Transfers
- Reprocessing Failed IDOCs Without Data Loss
- Validating End-to-End Data Consistency
- Documenting Integration Architecture for Audits
- Testing Failover and Disaster Recovery Scenarios
Module 9: Advanced Configuration and Customization - Extending MDG-C Using Custom Enhancements
- Implementing BAdIs for Custom Validation Logic
- Creating User Exits for Pre-Processing Checks
- Using Business Rules Framework Plus (BRF+)
- Designing Conditional Field Behavior
- Automating Field Population Based on Input
- Creating Custom UIs Using Web Dynpro and Fiori
- Enabling Mobile Access to Governance Tasks
- Customizing Dashboards for Different User Roles
- Building Custom Reports with SAP Query
- Integrating with SAP Fiori Launchpad
- Developing KPI Tiles for Governance Monitoring
- Using CDS Views for Real-Time Analytics
- Configuring Favorites and Personalization Settings
- Managing Transport Requests Across Environments
Module 10: Testing, Validation, and Production Readiness - Developing a Comprehensive Test Strategy
- Creating Realistic Test Scenarios and Data Sets
- Executing Unit Tests for Configuration Elements
- Running Integration Tests with Downstream Systems
- Validating Workflow Triggering and Routing
- Testing Authorization Scenarios and Role Access
- Performing Regression Testing After Updates
- Conducting User Acceptance Testing (UAT) Sessions
- Documenting Test Cases and Expected Outcomes
- Tracking Defects and Resolving Issues
- Obtaining Sign-Off from Business Stakeholders
- Finalizing Technical and Functional Documentation
- Preparing Go-Live Checklists and Runbooks
- Setting Up Monitoring and Alerting Post-Deployment
- Planning for Hypercare and Post-Go-Live Support
Module 11: Monitoring, Reporting, and Continuous Improvement - Setting Up Real-Time Governance Dashboards
- Defining Key Performance Indicators (KPIs) for Data Health
- Monitoring Change Request Volumes and Turnaround Times
- Generating Monthly Compliance Status Reports
- Using SAP MDG Analytics for Trend Analysis
- Creating Custom Reports with SAP Analytics Cloud
- Exporting Data for Excel-Based Forensic Analysis
- Identifying Process Bottlenecks and Capacity Gaps
- Conducting Root Cause Analysis on Data Errors
- Tracking Data Steward Productivity Metrics
- Running Benchmarking Exercises Against Industry Standards
- Establishing a Continuous Improvement Cycle
- Updating Governance Policies Based on Findings
- Conducting Quarterly Governance Review Meetings
- Reporting Progress to Executive Sponsors
Module 12: Real-World Projects and Hands-On Application - Project 1: Design a Global Customer Governance Framework
- Define Scope Based on Multi-Country Requirements
- Map Regulatory Obligations to Technical Controls
- Create a Cross-Functional RACI Matrix
- Design a Change Request Workflow for New Customers
- Configure Field-Level Security for Sensitive Data
- Implement Duplicate Prevention Rules
- Build a Data Quality Dashboard
- Simulate an Audit Inspection Scenario
- Deliver Executive Summary Report
- Project 2: Remediate Legacy Customer Master Data
- Assess Current State Data Quality
- Plan a Cleansing Campaign
- Run Duplicate Detection and Merge Routine
- Enrich Missing Fields Using External Sources
- Validate Address Formats by Locale
- Document Data Lineage and Treatment Steps
- Report Final Cleansing Outcomes
- Project 3: Deploy MDG-C in a Hybrid SAP Landscape
- Map Integration Points with ERP and CRM
- Configure Replication Scenarios
- Test End-to-End Data Flow
- Resolve Interface Errors
- Document Technical Architecture
- Present Deployment Package for Review
- Project 4: Lead a Governance Awareness Campaign
- Identify Target Audience Segments
- Create Role-Specific Training Modules
- Develop Communication Plan and Timeline
- Deliver Workshop to Stakeholders
- Collect Feedback and Refine Approach
- Measure Training Effectiveness and Adoption
Module 13: Certification Preparation and Career Advancement - Review of All Key Concepts and Technical Configurations
- Practice Exercises for Governance Decision-Making
- Simulated Scenarios: Audit Response, Crisis Fix, Executive Briefing
- Checklist for Certification Readiness
- How to Present Your Certificate to Employers and Clients
- Updating LinkedIn and Resumes with MDG-C Expertise
- Negotiating Higher Compensation Using New Credentials
- Becoming a Go-To Advisor in Your Organization
- Expanding Services as a Consultant in Governance Space
- Accessing Exclusive Resources from The Art of Service
- Joining the Global Alumni Network of Practitioners
- Receiving Job Board Alerts for Data Governance Roles
- Attending Virtual Roundtables with Industry Experts
- Contributing to Governance Best Practice Libraries
- Leveraging Your Certificate for Promotions and Transfers
Module 14: Next Steps, Ongoing Learning, and Expert Integration - Creating Your Personalized Development Roadmap
- Staying Current with SAP Notes and Support Updates
- Subscribing to SAP Community Forums and Blogs
- Following SAP Innovation Releases for MDG
- Integrating with AI and Machine Learning Capabilities
- Preparing for S/4HANA Migration with MDG-C
- Leveraging Embedded Analytics for Predictive Governance
- Exploring Integration with SAP Data Intelligence
- Understanding Future Trends in Automated Compliance
- Developing Thought Leadership Through Writing and Speaking
- Mentoring Junior Colleagues in Governance Practices
- Leading Enterprise-Wide Data Transformation Initiatives
- Positioning Yourself as a Strategic Asset
- Maximizing Your Lifetime Access Benefits
- Tracking Progress and Celebrating Mastery
- Overview of Global Data Protection Regulations (GDPR, CCPA, LGPD)
- SOX Compliance Requirements for Customer Master Data
- Industry-Specific Compliance: Banking, Healthcare, Manufacturing, Retail
- Mapping Regulatory Controls to SAP MDG-C Capabilities
- Privacy by Design in Master Data Modeling
- Consent Management Integration with Customer Master
- Data Minimization and Purpose Limitation in Practice
- Right to Access and Right to Be Forgotten in SAP
- Building Audit Trails for Regulatory Reporting
- Who Needs Access to What? Role-Based Security Design
- Classifying Sensitive vs. Non-Sensitive Customer Data Fields
- Implementing Data Retention and Archiving Policies
- Using MDG-C to Enforce Encryption and Pseudonymization
- Preparing for Regulatory Inspections Using Built-in Reports
- Creating Compliance Dashboards for Senior Leadership
Module 3: SAP MDG-C Architecture and Technical Configuration - Understanding the MDG-C Data Model (BUISD, BUKRS, KTOKD, etc.)
- Configuring Data Domains and Business Object Types
- Setting Up Data Replication: Middleware and IDOCs
- Master Data Integration with ERP, CRM, and S/4HANA
- Understanding the Change Request Framework
- Configuring Change Request Types and Workflows
- Enabling Parallel Processing of Multiple Request Types
- Defining Validation Rules Using BAdIs and Web Services
- Setting Field-Level Authorization Controls
- Using UI Modeling to Customize Field Visibility
- Extending Standard Customer Master with Z-Fields
- Managing Field Group Variants by Industry and Region
- Setting Default Values and Mandatory Field Rules
- Configuring Workflow Templates for Approval Processes
- Integrating with SAP Business Workflow Engine
Module 4: Governance Processes and Workflow Design - Designing End-to-End Governance Workflows
- Creating Multi-Level Approval Hierarchies
- Setting Escalation Paths for Stalled Requests
- Integrating Manager Self-Service Approvals
- Using Dynamic Agent Resolution in Workflows
- Designing Parallel vs. Sequential Workflow Paths
- Implementing Threshold-Based Approvals (e.g., Credit Limits)
- Monitoring Workflow KPIs: Cycle Time, Bottlenecks, SLA Adherence
- Generating Workflow Exception Reports
- Automating Routine Data Maintenance Tasks
- Building Exception Handling Procedures for Rejected Requests
- Documenting Workflow Logic for Audit Purposes
- Simulating Workflow Scenarios Before Live Deployment
- Testing Workflow Performance Under High Volume
- Training Stakeholders on Workflow Participation
Module 5: Data Quality Management and Cleansing Strategies - Identifying Common Customer Master Data Errors (Duplicates, Incompletes)
- Using Data Quality Analytics in SAP MDG
- Setting Tolerances for Data Completeness and Accuracy
- Creating Preprocessing Rules for Data Harmonization
- Implementing Data Cleansing Routines in Bulk
- Using Match Groups and Surviving Records Logic
- Configuring Duplicate Detection Algorithms
- Reviewing and Merging Overlapping Customer Records
- Validating Address Formats by Country
- Geocoding Customer Locations for Territory Management
- Integrating Third-Party Data Enrichment Tools
- Standardizing Phone, Email, and Website Formats
- Creating Data Quality Scorecards for Continuous Monitoring
- Setting Up Alerts for Deteriorating Data Health
- Reporting Data Quality Metrics to Governance Boards
Module 6: Role-Based Access Control and Security - Principles of Least Privilege in Master Data Systems
- Designing Roles Based on Job Function and Industry
- Creating Custom Authorization Objects for MDG-C
- Assigning Field-Level Restrictions in UIs
- Protecting Sensitive Data: Tax IDs, Bank Details, Contacts
- Implementing Segregation of Duties (SoD) Controls
- Conducting SoD Conflict Analysis in MDG Processes
- Integrating with SAP GRC for Policy Enforcement
- Managing Role Templates for Rapid Onboarding
- Controlling Access to Change Requests and Approvals
- Auditing Role Assignments and Privilege Usage
- Generating Security Compliance Reports
- Handling Temporary Access for Contractors
- Managing Emergency Break-Glass Accounts
- Periodic Access Reviews and Certification Campaigns
Module 7: Change Management and Organizational Adoption - Developing a Change Management Strategy for MDG-C Rollout
- Identifying Key Stakeholders and Influencers
- Building a Business Case for Data Governance Investment
- Communicating Benefits to Finance, Sales, and IT Teams
- Conducting Impact Assessments Across Departments
- Managing Resistance to New Governance Processes
- Running Pilot Programs to Demonstrate Success
- Gathering Feedback and Iterating on Design
- Developing Training Materials and Job Aids
- Rolling Out Phased Deployments by Region
- Creating a Center of Excellence for Data Governance
- Establishing Ongoing Feedback Loops
- Measuring User Adoption Rates and Engagement
- Recognizing Champions and High Performers
- Integrating Governance into Performance Reviews
Module 8: Integration with SAP Ecosystem and External Systems - Synchronizing Customer Master with ERP Financials
- Integrating with SAP CRM for Unified Customer View
- Feeding Data to SAP BW/BI for Analytics and Reporting
- Connecting with SAP C/4HANA Modules (Sales, Service, Marketing)
- Setting Up Real-Time vs. Batch Replication
- Handling Duplicate Checks During System Integration
- Resolving Conflicts Between Source Systems
- Using Enterprise Services (ES)/ODATA for APIs
- Configuring RFC Destinations and Logical Systems
- Monitoring Interface Health via Transaction Logs
- Designing Error Handling Procedures for Failed Transfers
- Reprocessing Failed IDOCs Without Data Loss
- Validating End-to-End Data Consistency
- Documenting Integration Architecture for Audits
- Testing Failover and Disaster Recovery Scenarios
Module 9: Advanced Configuration and Customization - Extending MDG-C Using Custom Enhancements
- Implementing BAdIs for Custom Validation Logic
- Creating User Exits for Pre-Processing Checks
- Using Business Rules Framework Plus (BRF+)
- Designing Conditional Field Behavior
- Automating Field Population Based on Input
- Creating Custom UIs Using Web Dynpro and Fiori
- Enabling Mobile Access to Governance Tasks
- Customizing Dashboards for Different User Roles
- Building Custom Reports with SAP Query
- Integrating with SAP Fiori Launchpad
- Developing KPI Tiles for Governance Monitoring
- Using CDS Views for Real-Time Analytics
- Configuring Favorites and Personalization Settings
- Managing Transport Requests Across Environments
Module 10: Testing, Validation, and Production Readiness - Developing a Comprehensive Test Strategy
- Creating Realistic Test Scenarios and Data Sets
- Executing Unit Tests for Configuration Elements
- Running Integration Tests with Downstream Systems
- Validating Workflow Triggering and Routing
- Testing Authorization Scenarios and Role Access
- Performing Regression Testing After Updates
- Conducting User Acceptance Testing (UAT) Sessions
- Documenting Test Cases and Expected Outcomes
- Tracking Defects and Resolving Issues
- Obtaining Sign-Off from Business Stakeholders
- Finalizing Technical and Functional Documentation
- Preparing Go-Live Checklists and Runbooks
- Setting Up Monitoring and Alerting Post-Deployment
- Planning for Hypercare and Post-Go-Live Support
Module 11: Monitoring, Reporting, and Continuous Improvement - Setting Up Real-Time Governance Dashboards
- Defining Key Performance Indicators (KPIs) for Data Health
- Monitoring Change Request Volumes and Turnaround Times
- Generating Monthly Compliance Status Reports
- Using SAP MDG Analytics for Trend Analysis
- Creating Custom Reports with SAP Analytics Cloud
- Exporting Data for Excel-Based Forensic Analysis
- Identifying Process Bottlenecks and Capacity Gaps
- Conducting Root Cause Analysis on Data Errors
- Tracking Data Steward Productivity Metrics
- Running Benchmarking Exercises Against Industry Standards
- Establishing a Continuous Improvement Cycle
- Updating Governance Policies Based on Findings
- Conducting Quarterly Governance Review Meetings
- Reporting Progress to Executive Sponsors
Module 12: Real-World Projects and Hands-On Application - Project 1: Design a Global Customer Governance Framework
- Define Scope Based on Multi-Country Requirements
- Map Regulatory Obligations to Technical Controls
- Create a Cross-Functional RACI Matrix
- Design a Change Request Workflow for New Customers
- Configure Field-Level Security for Sensitive Data
- Implement Duplicate Prevention Rules
- Build a Data Quality Dashboard
- Simulate an Audit Inspection Scenario
- Deliver Executive Summary Report
- Project 2: Remediate Legacy Customer Master Data
- Assess Current State Data Quality
- Plan a Cleansing Campaign
- Run Duplicate Detection and Merge Routine
- Enrich Missing Fields Using External Sources
- Validate Address Formats by Locale
- Document Data Lineage and Treatment Steps
- Report Final Cleansing Outcomes
- Project 3: Deploy MDG-C in a Hybrid SAP Landscape
- Map Integration Points with ERP and CRM
- Configure Replication Scenarios
- Test End-to-End Data Flow
- Resolve Interface Errors
- Document Technical Architecture
- Present Deployment Package for Review
- Project 4: Lead a Governance Awareness Campaign
- Identify Target Audience Segments
- Create Role-Specific Training Modules
- Develop Communication Plan and Timeline
- Deliver Workshop to Stakeholders
- Collect Feedback and Refine Approach
- Measure Training Effectiveness and Adoption
Module 13: Certification Preparation and Career Advancement - Review of All Key Concepts and Technical Configurations
- Practice Exercises for Governance Decision-Making
- Simulated Scenarios: Audit Response, Crisis Fix, Executive Briefing
- Checklist for Certification Readiness
- How to Present Your Certificate to Employers and Clients
- Updating LinkedIn and Resumes with MDG-C Expertise
- Negotiating Higher Compensation Using New Credentials
- Becoming a Go-To Advisor in Your Organization
- Expanding Services as a Consultant in Governance Space
- Accessing Exclusive Resources from The Art of Service
- Joining the Global Alumni Network of Practitioners
- Receiving Job Board Alerts for Data Governance Roles
- Attending Virtual Roundtables with Industry Experts
- Contributing to Governance Best Practice Libraries
- Leveraging Your Certificate for Promotions and Transfers
Module 14: Next Steps, Ongoing Learning, and Expert Integration - Creating Your Personalized Development Roadmap
- Staying Current with SAP Notes and Support Updates
- Subscribing to SAP Community Forums and Blogs
- Following SAP Innovation Releases for MDG
- Integrating with AI and Machine Learning Capabilities
- Preparing for S/4HANA Migration with MDG-C
- Leveraging Embedded Analytics for Predictive Governance
- Exploring Integration with SAP Data Intelligence
- Understanding Future Trends in Automated Compliance
- Developing Thought Leadership Through Writing and Speaking
- Mentoring Junior Colleagues in Governance Practices
- Leading Enterprise-Wide Data Transformation Initiatives
- Positioning Yourself as a Strategic Asset
- Maximizing Your Lifetime Access Benefits
- Tracking Progress and Celebrating Mastery
- Designing End-to-End Governance Workflows
- Creating Multi-Level Approval Hierarchies
- Setting Escalation Paths for Stalled Requests
- Integrating Manager Self-Service Approvals
- Using Dynamic Agent Resolution in Workflows
- Designing Parallel vs. Sequential Workflow Paths
- Implementing Threshold-Based Approvals (e.g., Credit Limits)
- Monitoring Workflow KPIs: Cycle Time, Bottlenecks, SLA Adherence
- Generating Workflow Exception Reports
- Automating Routine Data Maintenance Tasks
- Building Exception Handling Procedures for Rejected Requests
- Documenting Workflow Logic for Audit Purposes
- Simulating Workflow Scenarios Before Live Deployment
- Testing Workflow Performance Under High Volume
- Training Stakeholders on Workflow Participation
Module 5: Data Quality Management and Cleansing Strategies - Identifying Common Customer Master Data Errors (Duplicates, Incompletes)
- Using Data Quality Analytics in SAP MDG
- Setting Tolerances for Data Completeness and Accuracy
- Creating Preprocessing Rules for Data Harmonization
- Implementing Data Cleansing Routines in Bulk
- Using Match Groups and Surviving Records Logic
- Configuring Duplicate Detection Algorithms
- Reviewing and Merging Overlapping Customer Records
- Validating Address Formats by Country
- Geocoding Customer Locations for Territory Management
- Integrating Third-Party Data Enrichment Tools
- Standardizing Phone, Email, and Website Formats
- Creating Data Quality Scorecards for Continuous Monitoring
- Setting Up Alerts for Deteriorating Data Health
- Reporting Data Quality Metrics to Governance Boards
Module 6: Role-Based Access Control and Security - Principles of Least Privilege in Master Data Systems
- Designing Roles Based on Job Function and Industry
- Creating Custom Authorization Objects for MDG-C
- Assigning Field-Level Restrictions in UIs
- Protecting Sensitive Data: Tax IDs, Bank Details, Contacts
- Implementing Segregation of Duties (SoD) Controls
- Conducting SoD Conflict Analysis in MDG Processes
- Integrating with SAP GRC for Policy Enforcement
- Managing Role Templates for Rapid Onboarding
- Controlling Access to Change Requests and Approvals
- Auditing Role Assignments and Privilege Usage
- Generating Security Compliance Reports
- Handling Temporary Access for Contractors
- Managing Emergency Break-Glass Accounts
- Periodic Access Reviews and Certification Campaigns
Module 7: Change Management and Organizational Adoption - Developing a Change Management Strategy for MDG-C Rollout
- Identifying Key Stakeholders and Influencers
- Building a Business Case for Data Governance Investment
- Communicating Benefits to Finance, Sales, and IT Teams
- Conducting Impact Assessments Across Departments
- Managing Resistance to New Governance Processes
- Running Pilot Programs to Demonstrate Success
- Gathering Feedback and Iterating on Design
- Developing Training Materials and Job Aids
- Rolling Out Phased Deployments by Region
- Creating a Center of Excellence for Data Governance
- Establishing Ongoing Feedback Loops
- Measuring User Adoption Rates and Engagement
- Recognizing Champions and High Performers
- Integrating Governance into Performance Reviews
Module 8: Integration with SAP Ecosystem and External Systems - Synchronizing Customer Master with ERP Financials
- Integrating with SAP CRM for Unified Customer View
- Feeding Data to SAP BW/BI for Analytics and Reporting
- Connecting with SAP C/4HANA Modules (Sales, Service, Marketing)
- Setting Up Real-Time vs. Batch Replication
- Handling Duplicate Checks During System Integration
- Resolving Conflicts Between Source Systems
- Using Enterprise Services (ES)/ODATA for APIs
- Configuring RFC Destinations and Logical Systems
- Monitoring Interface Health via Transaction Logs
- Designing Error Handling Procedures for Failed Transfers
- Reprocessing Failed IDOCs Without Data Loss
- Validating End-to-End Data Consistency
- Documenting Integration Architecture for Audits
- Testing Failover and Disaster Recovery Scenarios
Module 9: Advanced Configuration and Customization - Extending MDG-C Using Custom Enhancements
- Implementing BAdIs for Custom Validation Logic
- Creating User Exits for Pre-Processing Checks
- Using Business Rules Framework Plus (BRF+)
- Designing Conditional Field Behavior
- Automating Field Population Based on Input
- Creating Custom UIs Using Web Dynpro and Fiori
- Enabling Mobile Access to Governance Tasks
- Customizing Dashboards for Different User Roles
- Building Custom Reports with SAP Query
- Integrating with SAP Fiori Launchpad
- Developing KPI Tiles for Governance Monitoring
- Using CDS Views for Real-Time Analytics
- Configuring Favorites and Personalization Settings
- Managing Transport Requests Across Environments
Module 10: Testing, Validation, and Production Readiness - Developing a Comprehensive Test Strategy
- Creating Realistic Test Scenarios and Data Sets
- Executing Unit Tests for Configuration Elements
- Running Integration Tests with Downstream Systems
- Validating Workflow Triggering and Routing
- Testing Authorization Scenarios and Role Access
- Performing Regression Testing After Updates
- Conducting User Acceptance Testing (UAT) Sessions
- Documenting Test Cases and Expected Outcomes
- Tracking Defects and Resolving Issues
- Obtaining Sign-Off from Business Stakeholders
- Finalizing Technical and Functional Documentation
- Preparing Go-Live Checklists and Runbooks
- Setting Up Monitoring and Alerting Post-Deployment
- Planning for Hypercare and Post-Go-Live Support
Module 11: Monitoring, Reporting, and Continuous Improvement - Setting Up Real-Time Governance Dashboards
- Defining Key Performance Indicators (KPIs) for Data Health
- Monitoring Change Request Volumes and Turnaround Times
- Generating Monthly Compliance Status Reports
- Using SAP MDG Analytics for Trend Analysis
- Creating Custom Reports with SAP Analytics Cloud
- Exporting Data for Excel-Based Forensic Analysis
- Identifying Process Bottlenecks and Capacity Gaps
- Conducting Root Cause Analysis on Data Errors
- Tracking Data Steward Productivity Metrics
- Running Benchmarking Exercises Against Industry Standards
- Establishing a Continuous Improvement Cycle
- Updating Governance Policies Based on Findings
- Conducting Quarterly Governance Review Meetings
- Reporting Progress to Executive Sponsors
Module 12: Real-World Projects and Hands-On Application - Project 1: Design a Global Customer Governance Framework
- Define Scope Based on Multi-Country Requirements
- Map Regulatory Obligations to Technical Controls
- Create a Cross-Functional RACI Matrix
- Design a Change Request Workflow for New Customers
- Configure Field-Level Security for Sensitive Data
- Implement Duplicate Prevention Rules
- Build a Data Quality Dashboard
- Simulate an Audit Inspection Scenario
- Deliver Executive Summary Report
- Project 2: Remediate Legacy Customer Master Data
- Assess Current State Data Quality
- Plan a Cleansing Campaign
- Run Duplicate Detection and Merge Routine
- Enrich Missing Fields Using External Sources
- Validate Address Formats by Locale
- Document Data Lineage and Treatment Steps
- Report Final Cleansing Outcomes
- Project 3: Deploy MDG-C in a Hybrid SAP Landscape
- Map Integration Points with ERP and CRM
- Configure Replication Scenarios
- Test End-to-End Data Flow
- Resolve Interface Errors
- Document Technical Architecture
- Present Deployment Package for Review
- Project 4: Lead a Governance Awareness Campaign
- Identify Target Audience Segments
- Create Role-Specific Training Modules
- Develop Communication Plan and Timeline
- Deliver Workshop to Stakeholders
- Collect Feedback and Refine Approach
- Measure Training Effectiveness and Adoption
Module 13: Certification Preparation and Career Advancement - Review of All Key Concepts and Technical Configurations
- Practice Exercises for Governance Decision-Making
- Simulated Scenarios: Audit Response, Crisis Fix, Executive Briefing
- Checklist for Certification Readiness
- How to Present Your Certificate to Employers and Clients
- Updating LinkedIn and Resumes with MDG-C Expertise
- Negotiating Higher Compensation Using New Credentials
- Becoming a Go-To Advisor in Your Organization
- Expanding Services as a Consultant in Governance Space
- Accessing Exclusive Resources from The Art of Service
- Joining the Global Alumni Network of Practitioners
- Receiving Job Board Alerts for Data Governance Roles
- Attending Virtual Roundtables with Industry Experts
- Contributing to Governance Best Practice Libraries
- Leveraging Your Certificate for Promotions and Transfers
Module 14: Next Steps, Ongoing Learning, and Expert Integration - Creating Your Personalized Development Roadmap
- Staying Current with SAP Notes and Support Updates
- Subscribing to SAP Community Forums and Blogs
- Following SAP Innovation Releases for MDG
- Integrating with AI and Machine Learning Capabilities
- Preparing for S/4HANA Migration with MDG-C
- Leveraging Embedded Analytics for Predictive Governance
- Exploring Integration with SAP Data Intelligence
- Understanding Future Trends in Automated Compliance
- Developing Thought Leadership Through Writing and Speaking
- Mentoring Junior Colleagues in Governance Practices
- Leading Enterprise-Wide Data Transformation Initiatives
- Positioning Yourself as a Strategic Asset
- Maximizing Your Lifetime Access Benefits
- Tracking Progress and Celebrating Mastery
- Principles of Least Privilege in Master Data Systems
- Designing Roles Based on Job Function and Industry
- Creating Custom Authorization Objects for MDG-C
- Assigning Field-Level Restrictions in UIs
- Protecting Sensitive Data: Tax IDs, Bank Details, Contacts
- Implementing Segregation of Duties (SoD) Controls
- Conducting SoD Conflict Analysis in MDG Processes
- Integrating with SAP GRC for Policy Enforcement
- Managing Role Templates for Rapid Onboarding
- Controlling Access to Change Requests and Approvals
- Auditing Role Assignments and Privilege Usage
- Generating Security Compliance Reports
- Handling Temporary Access for Contractors
- Managing Emergency Break-Glass Accounts
- Periodic Access Reviews and Certification Campaigns
Module 7: Change Management and Organizational Adoption - Developing a Change Management Strategy for MDG-C Rollout
- Identifying Key Stakeholders and Influencers
- Building a Business Case for Data Governance Investment
- Communicating Benefits to Finance, Sales, and IT Teams
- Conducting Impact Assessments Across Departments
- Managing Resistance to New Governance Processes
- Running Pilot Programs to Demonstrate Success
- Gathering Feedback and Iterating on Design
- Developing Training Materials and Job Aids
- Rolling Out Phased Deployments by Region
- Creating a Center of Excellence for Data Governance
- Establishing Ongoing Feedback Loops
- Measuring User Adoption Rates and Engagement
- Recognizing Champions and High Performers
- Integrating Governance into Performance Reviews
Module 8: Integration with SAP Ecosystem and External Systems - Synchronizing Customer Master with ERP Financials
- Integrating with SAP CRM for Unified Customer View
- Feeding Data to SAP BW/BI for Analytics and Reporting
- Connecting with SAP C/4HANA Modules (Sales, Service, Marketing)
- Setting Up Real-Time vs. Batch Replication
- Handling Duplicate Checks During System Integration
- Resolving Conflicts Between Source Systems
- Using Enterprise Services (ES)/ODATA for APIs
- Configuring RFC Destinations and Logical Systems
- Monitoring Interface Health via Transaction Logs
- Designing Error Handling Procedures for Failed Transfers
- Reprocessing Failed IDOCs Without Data Loss
- Validating End-to-End Data Consistency
- Documenting Integration Architecture for Audits
- Testing Failover and Disaster Recovery Scenarios
Module 9: Advanced Configuration and Customization - Extending MDG-C Using Custom Enhancements
- Implementing BAdIs for Custom Validation Logic
- Creating User Exits for Pre-Processing Checks
- Using Business Rules Framework Plus (BRF+)
- Designing Conditional Field Behavior
- Automating Field Population Based on Input
- Creating Custom UIs Using Web Dynpro and Fiori
- Enabling Mobile Access to Governance Tasks
- Customizing Dashboards for Different User Roles
- Building Custom Reports with SAP Query
- Integrating with SAP Fiori Launchpad
- Developing KPI Tiles for Governance Monitoring
- Using CDS Views for Real-Time Analytics
- Configuring Favorites and Personalization Settings
- Managing Transport Requests Across Environments
Module 10: Testing, Validation, and Production Readiness - Developing a Comprehensive Test Strategy
- Creating Realistic Test Scenarios and Data Sets
- Executing Unit Tests for Configuration Elements
- Running Integration Tests with Downstream Systems
- Validating Workflow Triggering and Routing
- Testing Authorization Scenarios and Role Access
- Performing Regression Testing After Updates
- Conducting User Acceptance Testing (UAT) Sessions
- Documenting Test Cases and Expected Outcomes
- Tracking Defects and Resolving Issues
- Obtaining Sign-Off from Business Stakeholders
- Finalizing Technical and Functional Documentation
- Preparing Go-Live Checklists and Runbooks
- Setting Up Monitoring and Alerting Post-Deployment
- Planning for Hypercare and Post-Go-Live Support
Module 11: Monitoring, Reporting, and Continuous Improvement - Setting Up Real-Time Governance Dashboards
- Defining Key Performance Indicators (KPIs) for Data Health
- Monitoring Change Request Volumes and Turnaround Times
- Generating Monthly Compliance Status Reports
- Using SAP MDG Analytics for Trend Analysis
- Creating Custom Reports with SAP Analytics Cloud
- Exporting Data for Excel-Based Forensic Analysis
- Identifying Process Bottlenecks and Capacity Gaps
- Conducting Root Cause Analysis on Data Errors
- Tracking Data Steward Productivity Metrics
- Running Benchmarking Exercises Against Industry Standards
- Establishing a Continuous Improvement Cycle
- Updating Governance Policies Based on Findings
- Conducting Quarterly Governance Review Meetings
- Reporting Progress to Executive Sponsors
Module 12: Real-World Projects and Hands-On Application - Project 1: Design a Global Customer Governance Framework
- Define Scope Based on Multi-Country Requirements
- Map Regulatory Obligations to Technical Controls
- Create a Cross-Functional RACI Matrix
- Design a Change Request Workflow for New Customers
- Configure Field-Level Security for Sensitive Data
- Implement Duplicate Prevention Rules
- Build a Data Quality Dashboard
- Simulate an Audit Inspection Scenario
- Deliver Executive Summary Report
- Project 2: Remediate Legacy Customer Master Data
- Assess Current State Data Quality
- Plan a Cleansing Campaign
- Run Duplicate Detection and Merge Routine
- Enrich Missing Fields Using External Sources
- Validate Address Formats by Locale
- Document Data Lineage and Treatment Steps
- Report Final Cleansing Outcomes
- Project 3: Deploy MDG-C in a Hybrid SAP Landscape
- Map Integration Points with ERP and CRM
- Configure Replication Scenarios
- Test End-to-End Data Flow
- Resolve Interface Errors
- Document Technical Architecture
- Present Deployment Package for Review
- Project 4: Lead a Governance Awareness Campaign
- Identify Target Audience Segments
- Create Role-Specific Training Modules
- Develop Communication Plan and Timeline
- Deliver Workshop to Stakeholders
- Collect Feedback and Refine Approach
- Measure Training Effectiveness and Adoption
Module 13: Certification Preparation and Career Advancement - Review of All Key Concepts and Technical Configurations
- Practice Exercises for Governance Decision-Making
- Simulated Scenarios: Audit Response, Crisis Fix, Executive Briefing
- Checklist for Certification Readiness
- How to Present Your Certificate to Employers and Clients
- Updating LinkedIn and Resumes with MDG-C Expertise
- Negotiating Higher Compensation Using New Credentials
- Becoming a Go-To Advisor in Your Organization
- Expanding Services as a Consultant in Governance Space
- Accessing Exclusive Resources from The Art of Service
- Joining the Global Alumni Network of Practitioners
- Receiving Job Board Alerts for Data Governance Roles
- Attending Virtual Roundtables with Industry Experts
- Contributing to Governance Best Practice Libraries
- Leveraging Your Certificate for Promotions and Transfers
Module 14: Next Steps, Ongoing Learning, and Expert Integration - Creating Your Personalized Development Roadmap
- Staying Current with SAP Notes and Support Updates
- Subscribing to SAP Community Forums and Blogs
- Following SAP Innovation Releases for MDG
- Integrating with AI and Machine Learning Capabilities
- Preparing for S/4HANA Migration with MDG-C
- Leveraging Embedded Analytics for Predictive Governance
- Exploring Integration with SAP Data Intelligence
- Understanding Future Trends in Automated Compliance
- Developing Thought Leadership Through Writing and Speaking
- Mentoring Junior Colleagues in Governance Practices
- Leading Enterprise-Wide Data Transformation Initiatives
- Positioning Yourself as a Strategic Asset
- Maximizing Your Lifetime Access Benefits
- Tracking Progress and Celebrating Mastery
- Synchronizing Customer Master with ERP Financials
- Integrating with SAP CRM for Unified Customer View
- Feeding Data to SAP BW/BI for Analytics and Reporting
- Connecting with SAP C/4HANA Modules (Sales, Service, Marketing)
- Setting Up Real-Time vs. Batch Replication
- Handling Duplicate Checks During System Integration
- Resolving Conflicts Between Source Systems
- Using Enterprise Services (ES)/ODATA for APIs
- Configuring RFC Destinations and Logical Systems
- Monitoring Interface Health via Transaction Logs
- Designing Error Handling Procedures for Failed Transfers
- Reprocessing Failed IDOCs Without Data Loss
- Validating End-to-End Data Consistency
- Documenting Integration Architecture for Audits
- Testing Failover and Disaster Recovery Scenarios
Module 9: Advanced Configuration and Customization - Extending MDG-C Using Custom Enhancements
- Implementing BAdIs for Custom Validation Logic
- Creating User Exits for Pre-Processing Checks
- Using Business Rules Framework Plus (BRF+)
- Designing Conditional Field Behavior
- Automating Field Population Based on Input
- Creating Custom UIs Using Web Dynpro and Fiori
- Enabling Mobile Access to Governance Tasks
- Customizing Dashboards for Different User Roles
- Building Custom Reports with SAP Query
- Integrating with SAP Fiori Launchpad
- Developing KPI Tiles for Governance Monitoring
- Using CDS Views for Real-Time Analytics
- Configuring Favorites and Personalization Settings
- Managing Transport Requests Across Environments
Module 10: Testing, Validation, and Production Readiness - Developing a Comprehensive Test Strategy
- Creating Realistic Test Scenarios and Data Sets
- Executing Unit Tests for Configuration Elements
- Running Integration Tests with Downstream Systems
- Validating Workflow Triggering and Routing
- Testing Authorization Scenarios and Role Access
- Performing Regression Testing After Updates
- Conducting User Acceptance Testing (UAT) Sessions
- Documenting Test Cases and Expected Outcomes
- Tracking Defects and Resolving Issues
- Obtaining Sign-Off from Business Stakeholders
- Finalizing Technical and Functional Documentation
- Preparing Go-Live Checklists and Runbooks
- Setting Up Monitoring and Alerting Post-Deployment
- Planning for Hypercare and Post-Go-Live Support
Module 11: Monitoring, Reporting, and Continuous Improvement - Setting Up Real-Time Governance Dashboards
- Defining Key Performance Indicators (KPIs) for Data Health
- Monitoring Change Request Volumes and Turnaround Times
- Generating Monthly Compliance Status Reports
- Using SAP MDG Analytics for Trend Analysis
- Creating Custom Reports with SAP Analytics Cloud
- Exporting Data for Excel-Based Forensic Analysis
- Identifying Process Bottlenecks and Capacity Gaps
- Conducting Root Cause Analysis on Data Errors
- Tracking Data Steward Productivity Metrics
- Running Benchmarking Exercises Against Industry Standards
- Establishing a Continuous Improvement Cycle
- Updating Governance Policies Based on Findings
- Conducting Quarterly Governance Review Meetings
- Reporting Progress to Executive Sponsors
Module 12: Real-World Projects and Hands-On Application - Project 1: Design a Global Customer Governance Framework
- Define Scope Based on Multi-Country Requirements
- Map Regulatory Obligations to Technical Controls
- Create a Cross-Functional RACI Matrix
- Design a Change Request Workflow for New Customers
- Configure Field-Level Security for Sensitive Data
- Implement Duplicate Prevention Rules
- Build a Data Quality Dashboard
- Simulate an Audit Inspection Scenario
- Deliver Executive Summary Report
- Project 2: Remediate Legacy Customer Master Data
- Assess Current State Data Quality
- Plan a Cleansing Campaign
- Run Duplicate Detection and Merge Routine
- Enrich Missing Fields Using External Sources
- Validate Address Formats by Locale
- Document Data Lineage and Treatment Steps
- Report Final Cleansing Outcomes
- Project 3: Deploy MDG-C in a Hybrid SAP Landscape
- Map Integration Points with ERP and CRM
- Configure Replication Scenarios
- Test End-to-End Data Flow
- Resolve Interface Errors
- Document Technical Architecture
- Present Deployment Package for Review
- Project 4: Lead a Governance Awareness Campaign
- Identify Target Audience Segments
- Create Role-Specific Training Modules
- Develop Communication Plan and Timeline
- Deliver Workshop to Stakeholders
- Collect Feedback and Refine Approach
- Measure Training Effectiveness and Adoption
Module 13: Certification Preparation and Career Advancement - Review of All Key Concepts and Technical Configurations
- Practice Exercises for Governance Decision-Making
- Simulated Scenarios: Audit Response, Crisis Fix, Executive Briefing
- Checklist for Certification Readiness
- How to Present Your Certificate to Employers and Clients
- Updating LinkedIn and Resumes with MDG-C Expertise
- Negotiating Higher Compensation Using New Credentials
- Becoming a Go-To Advisor in Your Organization
- Expanding Services as a Consultant in Governance Space
- Accessing Exclusive Resources from The Art of Service
- Joining the Global Alumni Network of Practitioners
- Receiving Job Board Alerts for Data Governance Roles
- Attending Virtual Roundtables with Industry Experts
- Contributing to Governance Best Practice Libraries
- Leveraging Your Certificate for Promotions and Transfers
Module 14: Next Steps, Ongoing Learning, and Expert Integration - Creating Your Personalized Development Roadmap
- Staying Current with SAP Notes and Support Updates
- Subscribing to SAP Community Forums and Blogs
- Following SAP Innovation Releases for MDG
- Integrating with AI and Machine Learning Capabilities
- Preparing for S/4HANA Migration with MDG-C
- Leveraging Embedded Analytics for Predictive Governance
- Exploring Integration with SAP Data Intelligence
- Understanding Future Trends in Automated Compliance
- Developing Thought Leadership Through Writing and Speaking
- Mentoring Junior Colleagues in Governance Practices
- Leading Enterprise-Wide Data Transformation Initiatives
- Positioning Yourself as a Strategic Asset
- Maximizing Your Lifetime Access Benefits
- Tracking Progress and Celebrating Mastery
- Developing a Comprehensive Test Strategy
- Creating Realistic Test Scenarios and Data Sets
- Executing Unit Tests for Configuration Elements
- Running Integration Tests with Downstream Systems
- Validating Workflow Triggering and Routing
- Testing Authorization Scenarios and Role Access
- Performing Regression Testing After Updates
- Conducting User Acceptance Testing (UAT) Sessions
- Documenting Test Cases and Expected Outcomes
- Tracking Defects and Resolving Issues
- Obtaining Sign-Off from Business Stakeholders
- Finalizing Technical and Functional Documentation
- Preparing Go-Live Checklists and Runbooks
- Setting Up Monitoring and Alerting Post-Deployment
- Planning for Hypercare and Post-Go-Live Support
Module 11: Monitoring, Reporting, and Continuous Improvement - Setting Up Real-Time Governance Dashboards
- Defining Key Performance Indicators (KPIs) for Data Health
- Monitoring Change Request Volumes and Turnaround Times
- Generating Monthly Compliance Status Reports
- Using SAP MDG Analytics for Trend Analysis
- Creating Custom Reports with SAP Analytics Cloud
- Exporting Data for Excel-Based Forensic Analysis
- Identifying Process Bottlenecks and Capacity Gaps
- Conducting Root Cause Analysis on Data Errors
- Tracking Data Steward Productivity Metrics
- Running Benchmarking Exercises Against Industry Standards
- Establishing a Continuous Improvement Cycle
- Updating Governance Policies Based on Findings
- Conducting Quarterly Governance Review Meetings
- Reporting Progress to Executive Sponsors
Module 12: Real-World Projects and Hands-On Application - Project 1: Design a Global Customer Governance Framework
- Define Scope Based on Multi-Country Requirements
- Map Regulatory Obligations to Technical Controls
- Create a Cross-Functional RACI Matrix
- Design a Change Request Workflow for New Customers
- Configure Field-Level Security for Sensitive Data
- Implement Duplicate Prevention Rules
- Build a Data Quality Dashboard
- Simulate an Audit Inspection Scenario
- Deliver Executive Summary Report
- Project 2: Remediate Legacy Customer Master Data
- Assess Current State Data Quality
- Plan a Cleansing Campaign
- Run Duplicate Detection and Merge Routine
- Enrich Missing Fields Using External Sources
- Validate Address Formats by Locale
- Document Data Lineage and Treatment Steps
- Report Final Cleansing Outcomes
- Project 3: Deploy MDG-C in a Hybrid SAP Landscape
- Map Integration Points with ERP and CRM
- Configure Replication Scenarios
- Test End-to-End Data Flow
- Resolve Interface Errors
- Document Technical Architecture
- Present Deployment Package for Review
- Project 4: Lead a Governance Awareness Campaign
- Identify Target Audience Segments
- Create Role-Specific Training Modules
- Develop Communication Plan and Timeline
- Deliver Workshop to Stakeholders
- Collect Feedback and Refine Approach
- Measure Training Effectiveness and Adoption
Module 13: Certification Preparation and Career Advancement - Review of All Key Concepts and Technical Configurations
- Practice Exercises for Governance Decision-Making
- Simulated Scenarios: Audit Response, Crisis Fix, Executive Briefing
- Checklist for Certification Readiness
- How to Present Your Certificate to Employers and Clients
- Updating LinkedIn and Resumes with MDG-C Expertise
- Negotiating Higher Compensation Using New Credentials
- Becoming a Go-To Advisor in Your Organization
- Expanding Services as a Consultant in Governance Space
- Accessing Exclusive Resources from The Art of Service
- Joining the Global Alumni Network of Practitioners
- Receiving Job Board Alerts for Data Governance Roles
- Attending Virtual Roundtables with Industry Experts
- Contributing to Governance Best Practice Libraries
- Leveraging Your Certificate for Promotions and Transfers
Module 14: Next Steps, Ongoing Learning, and Expert Integration - Creating Your Personalized Development Roadmap
- Staying Current with SAP Notes and Support Updates
- Subscribing to SAP Community Forums and Blogs
- Following SAP Innovation Releases for MDG
- Integrating with AI and Machine Learning Capabilities
- Preparing for S/4HANA Migration with MDG-C
- Leveraging Embedded Analytics for Predictive Governance
- Exploring Integration with SAP Data Intelligence
- Understanding Future Trends in Automated Compliance
- Developing Thought Leadership Through Writing and Speaking
- Mentoring Junior Colleagues in Governance Practices
- Leading Enterprise-Wide Data Transformation Initiatives
- Positioning Yourself as a Strategic Asset
- Maximizing Your Lifetime Access Benefits
- Tracking Progress and Celebrating Mastery
- Project 1: Design a Global Customer Governance Framework
- Define Scope Based on Multi-Country Requirements
- Map Regulatory Obligations to Technical Controls
- Create a Cross-Functional RACI Matrix
- Design a Change Request Workflow for New Customers
- Configure Field-Level Security for Sensitive Data
- Implement Duplicate Prevention Rules
- Build a Data Quality Dashboard
- Simulate an Audit Inspection Scenario
- Deliver Executive Summary Report
- Project 2: Remediate Legacy Customer Master Data
- Assess Current State Data Quality
- Plan a Cleansing Campaign
- Run Duplicate Detection and Merge Routine
- Enrich Missing Fields Using External Sources
- Validate Address Formats by Locale
- Document Data Lineage and Treatment Steps
- Report Final Cleansing Outcomes
- Project 3: Deploy MDG-C in a Hybrid SAP Landscape
- Map Integration Points with ERP and CRM
- Configure Replication Scenarios
- Test End-to-End Data Flow
- Resolve Interface Errors
- Document Technical Architecture
- Present Deployment Package for Review
- Project 4: Lead a Governance Awareness Campaign
- Identify Target Audience Segments
- Create Role-Specific Training Modules
- Develop Communication Plan and Timeline
- Deliver Workshop to Stakeholders
- Collect Feedback and Refine Approach
- Measure Training Effectiveness and Adoption
Module 13: Certification Preparation and Career Advancement - Review of All Key Concepts and Technical Configurations
- Practice Exercises for Governance Decision-Making
- Simulated Scenarios: Audit Response, Crisis Fix, Executive Briefing
- Checklist for Certification Readiness
- How to Present Your Certificate to Employers and Clients
- Updating LinkedIn and Resumes with MDG-C Expertise
- Negotiating Higher Compensation Using New Credentials
- Becoming a Go-To Advisor in Your Organization
- Expanding Services as a Consultant in Governance Space
- Accessing Exclusive Resources from The Art of Service
- Joining the Global Alumni Network of Practitioners
- Receiving Job Board Alerts for Data Governance Roles
- Attending Virtual Roundtables with Industry Experts
- Contributing to Governance Best Practice Libraries
- Leveraging Your Certificate for Promotions and Transfers
Module 14: Next Steps, Ongoing Learning, and Expert Integration - Creating Your Personalized Development Roadmap
- Staying Current with SAP Notes and Support Updates
- Subscribing to SAP Community Forums and Blogs
- Following SAP Innovation Releases for MDG
- Integrating with AI and Machine Learning Capabilities
- Preparing for S/4HANA Migration with MDG-C
- Leveraging Embedded Analytics for Predictive Governance
- Exploring Integration with SAP Data Intelligence
- Understanding Future Trends in Automated Compliance
- Developing Thought Leadership Through Writing and Speaking
- Mentoring Junior Colleagues in Governance Practices
- Leading Enterprise-Wide Data Transformation Initiatives
- Positioning Yourself as a Strategic Asset
- Maximizing Your Lifetime Access Benefits
- Tracking Progress and Celebrating Mastery
- Creating Your Personalized Development Roadmap
- Staying Current with SAP Notes and Support Updates
- Subscribing to SAP Community Forums and Blogs
- Following SAP Innovation Releases for MDG
- Integrating with AI and Machine Learning Capabilities
- Preparing for S/4HANA Migration with MDG-C
- Leveraging Embedded Analytics for Predictive Governance
- Exploring Integration with SAP Data Intelligence
- Understanding Future Trends in Automated Compliance
- Developing Thought Leadership Through Writing and Speaking
- Mentoring Junior Colleagues in Governance Practices
- Leading Enterprise-Wide Data Transformation Initiatives
- Positioning Yourself as a Strategic Asset
- Maximizing Your Lifetime Access Benefits
- Tracking Progress and Celebrating Mastery