What is the Become the Go To Person course about?
Even strong operations professionals get pulled into reactive clarification loops when there's no single, trusted source for MiFID II guidance. This dilutes impact and keeps expertise fragmented across desks.
What situation is the Become the Go To Person for?
Even strong operations professionals get pulled into reactive clarification loops when there's no single, trusted source for MiFID II guidance. This dilutes impact and keeps expertise fragmented across desks.
What do you take away from the Become the Go To Person course?
First-call status when MiFID II questions arise across departments Consistently accurate, source-backed responses to compliance interpretation queries A reusable reference pack of MiFID II explanations tailored to different audience levels Recognition as the internal expert by leadership and peer teams Reduced time spent answering duplicate questions due to shared materials.
What's included with your purchase?
12 modules with 12 chapters each (144 chapters) Downloadable templates and worked examples for every module Hand-built implementation playbook delivered alongside course access 30-day money-back guarantee.
What does the Become the Go To Person cover on delivery and format?
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside access. Time investment: Approximately 3 hours per module, designed to integrate with weekly workflow , total commitment around 36 hours over 12 weeks.
How does this compare to the alternatives?
Generic MiFID II training covers baseline requirements but doesn’t build recognition. This course is different , it focuses on positioning you as the go-to expert through practical influence tools and repeatable assets others adopt.
What does the Become the Go To Person cover on frequently asked?
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
How is the Become the Go To Person delivered?
The Become the Go To Person is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. A certificate of completion is issued by The Art of Service when you finish.
Closely related courses: Go-To Resource for MiFID II Clarity Across Product, Influence across more business units at Macquarie, Repeatable artefacts that compound across MiFID II, Influence on MiFID II compliance direction across teams.
More answers: what you get with every course, refund policy, all help answers.
A tailored course, built for your situation
Become the Go To Person for MiFID II Clarity Across Macquarie Teams
Establish yourself as the trusted internal authority on MiFID II interpretation and application
The situation this course is for
Even strong operations professionals get pulled into reactive clarification loops when there's no single, trusted source for MiFID II guidance. This dilutes impact and keeps expertise fragmented across desks.
Who this is for
Operations lead in a financial institution handling regulatory change, known for reliability and cross-functional coordination
Who this is not for
Those looking for a technical audit checklist or a one-time compliance fix without long-term influence
What you walk away with
- First-call status when MiFID II questions arise across departments
- Consistently accurate, source-backed responses to compliance interpretation queries
- A reusable reference pack of MiFID II explanations tailored to different audience levels
- Recognition as the internal expert by leadership and peer teams
- Reduced time spent answering duplicate questions due to shared materials
The 12 modules (with all 144 chapters)
- Trade transparency definitions
- Best execution benchmarks
- Client order handling rules
- Post-trade reporting timelines
- Execution venue categorization
- Order routing disclosures
- Trading desk interactions
- Recordkeeping thresholds
- Algorithmic trading flags
- Client classification impacts
- Transaction cost analysis
- Evidence collection routines
- ESMA document navigation
- National competent authority variations
- Regulatory Q&As sourcing
- Internal policy gap tracking
- Interpretation rationale structure
- Precedent logging method
- Cross-border applicability
- Product scope boundaries
- Exemption criteria clarity
- Amendment tracking system
- Stakeholder alignment checks
- Consistency across desks
- FAQ template design
- Tiered explanation models
- One-pagers for traders
- Compliance talking points
- Email response libraries
- Version control basics
- Approval workflows
- Translation for non-experts
- Visual summary formats
- Onboarding integration
- Searchable knowledge setup
- Feedback loops into updates
- Legal team alignment
- Trading desk priorities
- Compliance reporting sync
- Front office communication
- Control room updates
- Periodic review cycles
- Escalation path clarity
- Joint training opportunities
- Shared documentation access
- Cross-team terminology
- Meeting rhythm integration
- Ownership handoff rules
- Common audit triggers
- Regulator line of inquiry
- Evidence retention logic
- Data source validation
- Exception flagging
- Reviewer expectation mapping
- Timeline alignment
- Change impact tracking
- Peer benchmarking
- Internal testing routines
- Defensibility documentation
- Gap closure evidence
- Vendor contract checks
- Data feed compliance
- Execution quality metrics
- System audit logs
- Service level definitions
- Change notification terms
- Subprocessor disclosures
- Due diligence templates
- Risk rating criteria
- Onboarding alignment
- Performance monitoring
- Termination clauses
- Review frequency planning
- Checklist design
- Team coordination
- Issue logging
- Remediation tracking
- Leadership updates
- Risk heat mapping
- Process deviation flags
- Control testing
- Evidence sampling
- Gap closure plans
- Stakeholder sign-off
- Change announcement timing
- Audience segmentation
- Impact summaries
- Action required lists
- Training session prep
- Feedback collection
- Version history tracking
- Policy update integration
- System change alignment
- Stakeholder acknowledgment
- Rollout coordination
- Post-implementation review
- Rationale capture format
- Regulatory basis citation
- Internal policy linkage
- Decision log structure
- Approval trail inclusion
- External reference backup
- Peer consultation records
- Risk acceptance notes
- Exception justification
- Review cycle triggers
- Archive rules
- Access control setup
- Template governance
- Version control process
- Ownership assignment
- Approval workflow
- Usage tracking
- Feedback integration
- Training integration
- Search optimization
- Access permissions
- Update triggers
- Lifecycle management
- Decommissioning rules
- UK vs EU divergence
- Third country rules
- Branch vs subsidiary
- Client location impact
- Trading venue access
- Local regulator expectations
- Reporting authority
- Substituted compliance
- Entity-level mapping
- Currency implications
- Settlement differences
- Compliance delegation
- Visibility building
- Reputation reinforcement
- Proactive outreach
- Meeting participation
- Leadership visibility
- Cross-team recognition
- Knowledge sharing
- Mentorship roles
- Internal speaking
- Document ownership
- Feedback collection
- Continuous improvement
How this maps to your situation
- When new MiFID II guidance is published
- During cross-functional project planning
- Before audit or inspection cycles
- After organizational restructuring
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside access.
Time investment: Approximately 3 hours per module, designed to integrate with weekly workflow , total commitment around 36 hours over 12 weeks.
How this compares to the alternatives
Generic MiFID II training covers baseline requirements but doesn’t build recognition. This course is different , it focuses on positioning you as the go-to expert through practical influence tools and repeatable assets others adopt.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.