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Known as the go to person for NAIC MAR compliance

$199.00
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A tailored course, built for your situation

Known as the go to person for NAIC MAR compliance

Become the internal reference for NAIC MAR interpretation and implementation across branch operations

$199 one-time
24-hour access provisioning 30-day money-back guarantee Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Being seen as just another compliance executor instead of the trusted interpreter

The situation this course is for

Most practitioners implement NAIC MAR as a checklist. Few can explain the intent, context, and operational trade-offs behind each requirement. That gap leaves teams reactive, inconsistent, and dependent on external consultants, even when internal talent could lead.

Who this is for

Mid-senior compliance and operations leader in insurance, responsible for translating regulatory requirements into field execution

Who this is not for

Frontline staff completing assigned tasks, external auditors, or consultants without firm-specific context

What you walk away with

  • On-hand reasoning for every NAIC MAR requirement backed by source guidance
  • Documented interpretation framework used across teams
  • Internal reputation as the first call for NAIC MAR questions
  • Confident responses to leadership on compliance trade-offs and interpretations
  • Faster alignment across regions due to shared understanding

The 12 modules (with all 144 chapters)

Module 1. NAIC MAR scope and applicability
Define which branches, functions, and activities fall under NAIC MAR oversight with documented criteria.
12 chapters in this module
  1. Scope boundaries
  2. Exemptions analysis
  3. Entity mapping
  4. Functional coverage
  5. Geographic reach
  6. Product inclusion
  7. Exclusion rationale
  8. Change triggers
  9. Thresholds review
  10. Ownership assignment
  11. Documentation standards
  12. Update process
Module 2. Management oversight structure
Design a proactive governance model that meets NAIC MAR requirements without overburdening leadership.
12 chapters in this module
  1. Committee design
  2. Meeting frequency
  3. Agenda planning
  4. Minutes standards
  5. Escalation paths
  6. Decision tracking
  7. Attendance policy
  8. Leadership sign off
  9. Review cycles
  10. Performance links
  11. Risk integration
  12. Reporting cadence
Module 3. Risk assessment methodology
Build a repeatable, documented process for identifying and prioritizing risks under NAIC MAR.
12 chapters in this module
  1. Hazard identification
  2. Operational risks
  3. Financial exposures
  4. Reputation factors
  5. Likelihood scoring
  6. Impact levels
  7. Risk register
  8. Threshold definitions
  9. Ownership mapping
  10. Mitigation planning
  11. Review intervals
  12. Update triggers
Module 4. Internal control design
Translate NAIC MAR requirements into field-deployable controls with clear ownership and monitoring.
12 chapters in this module
  1. Control mapping
  2. Preventive measures
  3. Detective measures
  4. Segregation design
  5. Approval workflows
  6. Documentation rules
  7. Exception handling
  8. Monitoring frequency
  9. Testing approach
  10. Performance metrics
  11. Automation potential
  12. Review responsibility
Module 5. Compliance monitoring program
Establish a sustainable, audit-ready process for ongoing NAIC MAR compliance verification.
12 chapters in this module
  1. Monitoring scope
  2. Testing frequency
  3. Sample methods
  4. Documentation review
  5. Observation protocols
  6. Interview approach
  7. Deficiency tracking
  8. Remediation workflow
  9. Reporting format
  10. Trend analysis
  11. Third party use
  12. Continuous improvement
Module 6. Regulatory change management
Create a system to capture, assess, and implement updates to NAIC MAR and related requirements.
12 chapters in this module
  1. Source tracking
  2. Update identification
  3. Impact assessment
  4. Stakeholder mapping
  5. Communication plan
  6. Implementation steps
  7. Training needs
  8. Policy updates
  9. Control changes
  10. Testing adjustments
  11. Documentation revision
  12. Approval workflow
Module 7. Documentation standards
Develop consistent, defensible, and accessible records for all NAIC MAR-related activities.
12 chapters in this module
  1. Record types
  2. Retention periods
  3. Storage locations
  4. Access controls
  5. Version control
  6. Naming conventions
  7. Indexing method
  8. Retrieval process
  9. Audit preparation
  10. Review cycles
  11. Update coordination
  12. Decommissioning rules
Module 8. Third party risk oversight
Apply NAIC MAR expectations to vendors and partners without duplicating effort.
12 chapters in this module
  1. Vendor mapping
  2. Risk categorization
  3. Due diligence
  4. Contract terms
  5. Oversight frequency
  6. Performance review
  7. Audit rights
  8. Subcontractor rules
  9. Incident response
  10. Termination process
  11. Renewal checks
  12. Compliance verification
Module 9. Training and awareness
Deliver targeted, role-specific NAIC MAR knowledge that sticks and scales.
12 chapters in this module
  1. Audience segmentation
  2. Curriculum design
  3. Delivery methods
  4. Frequency planning
  5. Content updates
  6. Role alignment
  7. Testing knowledge
  8. Feedback loop
  9. Completion tracking
  10. Refresher cycles
  11. Leadership engagement
  12. Effectiveness review
Module 10. Incident response planning
Prepare a NAIC MAR-aligned response process for compliance failures or control breakdowns.
12 chapters in this module
  1. Event definition
  2. Detection methods
  3. Reporting paths
  4. Initial response
  5. Investigation steps
  6. Stakeholder comms
  7. Root cause analysis
  8. Remediation plan
  9. Regulatory reporting
  10. Escalation criteria
  11. Post mortem review
  12. Process updates
Module 11. Audit preparation strategy
Shift from reactive scrambling to proactive readiness for NAIC MAR exams.
12 chapters in this module
  1. Audit cycle mapping
  2. Request anticipation
  3. Document readiness
  4. Interview prep
  5. Mock exercises
  6. Gap identification
  7. Remediation timing
  8. Coordination plan
  9. Status reporting
  10. Follow up tracking
  11. Lessons learned
  12. Process refinement
Module 12. Sustaining compliance culture
Embed NAIC MAR principles into daily operations beyond formal requirements.
12 chapters in this module
  1. Leadership modeling
  2. Team norms
  3. Incentive links
  4. Recognition systems
  5. Story sharing
  6. Feedback channels
  7. Onboarding integration
  8. Performance reviews
  9. Communication rhythm
  10. Success metrics
  11. Continuous learning
  12. Culture assessment

How this maps to your situation

  • Preparing for regulatory exam
  • Designing branch compliance process
  • Responding to internal audit findings
  • Onboarding new operations managers

Before vs. after

Before
NAIC MAR is handled reactively, with inconsistent interpretation and reliance on external input.
After
Your team confidently applies a clear, documented framework, others seek your input first.

What's included with your purchase

  • 12 modules with 12 chapters each (144 chapters)
  • Downloadable templates and worked examples for every module
  • Hand-built implementation playbook delivered alongside course access
  • 30-day money-back guarantee

Delivery and format

  • Course and learning environment access provisioned within 24 hours of purchase
  • Hand-built implementation playbook delivered alongside course access

Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.

Time investment: Approximately 3 hours per module, designed for completion over 12 weeks with practical integration into existing work.

If nothing changes
Without a structured approach, NAIC MAR compliance remains fragile, inconsistent, and dependent on individuals rather than systems, increasing exposure during exams and leadership transitions.

How this compares to the alternatives

Generic compliance training covers broad concepts; this course delivers specific, actionable interpretation and implementation guidance tailored to NAIC MAR and branch operations contexts.

Frequently asked

How is this different from general insurance compliance courses?
It focuses exclusively on NAIC MAR with field-level implementation detail, not high-level principles.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is prior NAIC MAR experience required?
No, but working in branch operations with exposure to compliance makes the content immediately applicable.
$199 one-time. Approximately 3 hours per module, designed for completion over 12 weeks with practical integration into existing work..

Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.

30-day money-back guarantee· 144 chapters· Hand-built playbook included· Account access within 24 hours
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