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Operating Model and Governance Mastery; A Step-by-Step Self-Assessment and Implementation Guide

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Operating Model and Governance Mastery: A Step-by-Step Self-Assessment and Implementation Guide



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of operating models and governance, as well as the skills and knowledge needed to implement them effectively in their organizations. Through a combination of interactive lessons, hands-on projects, and real-world applications, participants will gain the expertise needed to drive business success and achieve their goals.



Course Objectives

  • Understand the fundamentals of operating models and governance
  • Conduct a thorough self-assessment of their organization's current operating model and governance structure
  • Develop a tailored implementation plan to improve their organization's operating model and governance
  • Learn how to effectively communicate and implement changes to their organization's operating model and governance
  • Understand how to measure and evaluate the success of their organization's operating model and governance


Course Outline

Module 1: Introduction to Operating Models and Governance

  • Defining operating models and governance
  • Understanding the importance of operating models and governance
  • Overview of different types of operating models and governance structures

Module 2: Self-Assessment of Current Operating Model and Governance

  • Conducting a thorough self-assessment of the current operating model and governance structure
  • Identifying strengths, weaknesses, opportunities, and threats (SWOT analysis)
  • Analyzing the current state of the organization's operating model and governance

Module 3: Designing an Effective Operating Model and Governance Structure

  • Principles of effective operating model and governance design
  • Defining the organization's mission, vision, and values
  • Designing an effective organizational structure
  • Establishing clear roles and responsibilities

Module 4: Implementing Changes to the Operating Model and Governance

  • Developing a tailored implementation plan
  • Communicating changes to stakeholders
  • Managing resistance to change
  • Monitoring and evaluating progress

Module 5: Measuring and Evaluating the Success of the Operating Model and Governance

  • Defining key performance indicators (KPIs)
  • Establishing a metrics and reporting framework
  • Conducting regular reviews and assessments
  • Identifying areas for improvement

Module 6: Advanced Topics in Operating Model and Governance

  • Operating model and governance in the digital age
  • The role of technology in operating model and governance
  • Operating model and governance in a global context
  • The future of operating model and governance

Module 7: Case Studies and Best Practices

  • Real-world examples of successful operating model and governance implementations
  • Lessons learned from failed operating model and governance implementations
  • Best practices for operating model and governance


Course Features

  • Interactive and engaging: Interactive lessons, hands-on projects, and real-world applications to keep participants engaged and motivated.
  • Comprehensive: Covers all aspects of operating model and governance, from fundamentals to advanced topics.
  • Personalized: Participants receive a personalized certificate upon completion, issued by The Art of Service.
  • Up-to-date: Course content is regularly updated to reflect the latest trends and best practices in operating model and governance.
  • Practical: Focuses on practical applications and real-world examples, rather than theory.
  • Expert instructors: Course instructors are experienced professionals with expertise in operating model and governance.
  • Certification: Participants receive a certificate upon completion, issued by The Art of Service.
  • Flexible learning: Course can be completed at participant's own pace, with flexible scheduling.
  • User-friendly: Course platform is user-friendly and easy to navigate.
  • Mobile-accessible: Course can be accessed on mobile devices, allowing participants to learn on-the-go.
  • Community-driven: Participants have access to a community of peers and instructors, for support and networking.
  • Actionable insights: Course provides actionable insights and practical advice, rather than just theoretical knowledge.
  • Hands-on projects: Participants complete hands-on projects to apply their knowledge and skills.
  • Bite-sized lessons: Course is structured into bite-sized lessons, making it easy to fit into a busy schedule.
  • Lifetime access: Participants have lifetime access to the course content and materials.
  • Gamification: Course incorporates gamification elements, such as badges and leaderboards, to make learning fun and engaging.
  • Progress tracking: Participants can track their progress and completion of course materials.


Certificate of Completion

Upon completion of the course, participants will receive a Certificate of Completion, issued by The Art of Service. This certificate is a recognition of the participant's expertise and knowledge in operating model and governance, and can be used to demonstrate their skills to employers, clients, or other stakeholders.

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