What does the Operating Model Design and Implementation Essentials course cover?
Operating Model Design and Implementation Essentials is covered here in 10 modules: Introduction to Operating Model Design: Types of operating models, Understanding Business Strategy and Objectives: Analyzing stakeholder expectations, Operating Model Frameworks and Methodologies and 7 more. The outline lists 39 specific topics, opening with definition and importance of operating models and closing with facilitated discussions and feedback.
How do you approach Operating Model Design and Implementation Essentials step by step?
The work is sequenced in 10 stages. It starts with Introduction to Operating Model Design: Types of operating models, moves through Understanding Business Strategy and Objectives: Analyzing stakeholder expectations and Operating Model Frameworks and Methodologies, and ends at Case Studies and Group Exercises: Facilitated discussions and feedback. Each stage carries its own topic list, so the sequence is followed rather than summarised.
What is in Module 1 of the Operating Model Design and Implementation Essentials course?
Module 1 is Introduction to Operating Model Design: Types of operating models. It works through definition and importance of operating models, types of operating models, benefits of a well-designed operating model and 1 more. It sets the vocabulary the remaining 9 modules build on.
How is the Operating Model Design and Implementation Essentials course delivered?
The Operating Model Design and Implementation Essentials course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the Operating Model Design and Implementation Essentials course cost?
The Operating Model Design and Implementation Essentials course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: Operating Model Design Essentials, IT Operating Model Design and Implementation Essentials, Target Operating Model Design and Implementation, Service Delivery Model Design and Implementation.
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Operating Model Design and Implementation Essentials
Course Overview
This comprehensive course is designed to equip participants with the knowledge and skills necessary to design and implement effective operating models. Upon completion, participants will receive a certificate issued by The Art of Service.Course Curriculum
Module 1. Introduction to Operating Model Design: Types of operating models
- Definition and importance of operating models
- Types of operating models
- Benefits of a well-designed operating model
- Common challenges in operating model design
Module 2. Understanding Business Strategy and Objectives: Analyzing stakeholder expectations
- Aligning operating model with business strategy
- Identifying key business objectives
- Analyzing stakeholder expectations
- Defining the scope of the operating model
Module 3: Operating Model Frameworks and Methodologies
- Overview of popular operating model frameworks (e.g. McKinsey, Deloitte)
- Understanding the components of an operating model
- Applying operating model methodologies (e.g. Lean, Agile)
- Case studies of successful operating model implementations
Module 4. Process Design and Optimization: Identifying and mapping business processes
- Identifying and mapping business processes
- Analyzing process inefficiencies and opportunities for improvement
- Designing and implementing process improvements
- Measuring and monitoring process performance
Module 5. Organizational Design and Structure: Managing resistance to change
- Understanding organizational design principles
- Defining organizational structure and roles
- Designing and implementing organizational changes
- Managing resistance to change
Module 6. Technology and Systems Enablement: Identifying technology requirements and opportunities
- Understanding the role of technology in operating models
- Identifying technology requirements and opportunities
- Designing and implementing technology-enabled solutions
- Ensuring technology alignment with business objectives
Module 7. Performance Measurement and Monitoring: Using data to drive business decisions
- Defining key performance indicators (KPIs)
- Designing and implementing performance measurement systems
- Monitoring and analyzing performance data
- Using data to drive business decisions
Module 8. Change Management and Implementation: Implementing and managing change
- Understanding the importance of change management
- Developing a change management plan
- Implementing and managing change
- Overcoming common change management challenges
Module 9. Operating Model Implementation and Embedding: Developing an implementation plan
- Developing an implementation plan
- Managing the implementation process
- Embedding the operating model into the organization
- Ensuring sustainability and continuous improvement
Module 10. Case Studies and Group Exercises: Facilitated discussions and feedback
- Real-world case studies of operating model design and implementation
- Group exercises to apply learning to practical scenarios
- Facilitated discussions and feedback
Course Features
- Interactive and engaging learning experience
- Comprehensive and up-to-date content
- Personalized support and feedback
- Practical and real-world applications
- Expert instructors with extensive experience
- Certificate upon completion issued by The Art of Service
- Flexible learning options to suit your needs
- User-friendly and mobile-accessible platform
- Community-driven discussion forums
- Actionable insights and hands-on projects
- Bite-sized lessons for easy learning
- Lifetime access to course materials
- Gamification and progress tracking to motivate learning